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ExternalTicketNumberRecognition and SMIME decryption

Last post by Snowmanko « 17 Feb 2025, 15:40
Posted in Help

by Snowmanko » 17 Feb 2025, 15:40 » in Help

0 Replies

14 Views

Last post by Snowmanko
17 Feb 2025, 15:40
[HOW TO] COLOCAR SERIE A NUMERO DE TICKET

Last post by HerberthVCGT « 13 Feb 2025, 15:48
Posted in ¿Cómo lo hago?

by HerberthVCGT » 13 Feb 2025, 15:48 » in ¿Cómo lo hago?

0 Replies

943 Views

Last post by HerberthVCGT
13 Feb 2025, 15:48
OTRS erstellt keine Tickets aus allen konfigurierten Postfächern

Last post by iclaude « 13 Feb 2025, 09:41
Posted in Hilfe

by iclaude » 13 Feb 2025, 09:41 » in Hilfe

0 Replies

56 Views

Last post by iclaude
13 Feb 2025, 09:41
New EmailTicket: Assign CustomerID manually

Last post by dscfrnt « 11 Feb 2025, 18:15
Posted in Help

by dscfrnt » 11 Feb 2025, 18:15 » in Help

0 Replies

232 Views

Last post by dscfrnt
11 Feb 2025, 18:15
Help configuring a tabbed interface with dropdowns to custom templates

Last post by aMMgYrP « 29 Jan 2025, 20:58
Posted in Help

by aMMgYrP » 29 Jan 2025, 20:58 » in Help

0 Replies

204 Views

Last post by aMMgYrP
29 Jan 2025, 20:58
Get readable processname in transitionAction?

Last post by hkais « 29 Jan 2025, 11:14
Posted in Help

by hkais » 29 Jan 2025, 11:14 » in Help

0 Replies

183 Views

Last post by hkais
29 Jan 2025, 11:14
use of fulltext index in article_value column with MATCH ... AGAINST

Last post by rodolfor « 27 Jan 2025, 12:23
Posted in General

by rodolfor » 27 Jan 2025, 12:23 » in General

0 Replies

230 Views

Last post by rodolfor
27 Jan 2025, 12:23
set seconds interval and number of retry when sending mail

Last post by rodolfor « 23 Jan 2025, 11:37
Posted in General

by rodolfor » 23 Jan 2025, 11:37 » in General

0 Replies

353 Views

Last post by rodolfor
23 Jan 2025, 11:37
Extra-kompakter Skin für Znuny 7.x

Last post by danielwe « 20 Jan 2025, 16:48
Posted in Howto's

by danielwe » 20 Jan 2025, 16:48 » in Howto's

0 Replies

6130 Views

Last post by danielwe
20 Jan 2025, 16:48
Calendar Feature integration with external Cals?

Last post by hkais « 30 Dec 2024, 11:31
Posted in Help

by hkais » 30 Dec 2024, 11:31 » in Help

0 Replies

679 Views

Last post by hkais
30 Dec 2024, 11:31
Znuny als IMAP-Server

Last post by tastenchris « 23 Nov 2024, 10:33
Posted in Allgemeines

by tastenchris » 23 Nov 2024, 10:33 » in Allgemeines

0 Replies

1515 Views

Last post by tastenchris
23 Nov 2024, 10:33
Znuny Interfaces via Webservices

Last post by paulfolkers « 13 Nov 2024, 22:17
Posted in Marketplace

by paulfolkers » 13 Nov 2024, 22:17 » in Marketplace

0 Replies

8459 Views

Last post by paulfolkers
13 Nov 2024, 22:17
TicketUpdate returning as expected but tickets are not moved to a different queue

Last post by ATD39401 « 30 Oct 2024, 22:58
Posted in Help

by ATD39401 » 30 Oct 2024, 22:58 » in Help

0 Replies

1866 Views

Last post by ATD39401
30 Oct 2024, 22:58
Spaltenbreite bei Anhängen

Last post by micfire « 28 Oct 2024, 11:50
Posted in Hilfe

by micfire » 28 Oct 2024, 11:50 » in Hilfe

0 Replies

1711 Views

Last post by micfire
28 Oct 2024, 11:50
Ticketzoom Autoreply statt ursprünglicher Nachricht

Last post by JSchul « 25 Oct 2024, 13:12
Posted in Hilfe

by JSchul » 25 Oct 2024, 13:12 » in Hilfe

0 Replies

1771 Views

Last post by JSchul
25 Oct 2024, 13:12
Anyone out there successful in implementing Fail2Ban against Znuny web portal?

Last post by kristiandg « 24 Oct 2024, 19:23
Posted in General

by kristiandg » 24 Oct 2024, 19:23 » in General

0 Replies

1966 Views

Last post by kristiandg
24 Oct 2024, 19:23
JS / make dynamic field mandatory based on selected queue

Last post by edbook « 23 Oct 2024, 13:31
Posted in General

by edbook » 23 Oct 2024, 13:31 » in General

0 Replies

1863 Views

Last post by edbook
23 Oct 2024, 13:31
Trying to get rid of "znuny" path, ended up killing customer.pl but not sure how...

Last post by kristiandg « 23 Oct 2024, 00:20
Posted in Help

by kristiandg » 23 Oct 2024, 00:20 » in Help

0 Replies

2599 Views

Last post by kristiandg
23 Oct 2024, 00:20
LDAP Anbindung - Config.pm

Last post by Manfred89 « 22 Oct 2024, 15:30
Posted in Allgemeines

by Manfred89 » 22 Oct 2024, 15:30 » in Allgemeines

0 Replies

2218 Views

Last post by Manfred89
22 Oct 2024, 15:30
Can a Customer change Services?

Last post by kristiandg « 22 Oct 2024, 03:24
Posted in General

by kristiandg » 22 Oct 2024, 03:24 » in General

0 Replies

1900 Views

Last post by kristiandg
22 Oct 2024, 03:24
OAuth2.0 Token Request landet immer wieder auf der Znuny Login Page

Last post by DBran « 15 Oct 2024, 11:32
Posted in Hilfe

by DBran » 15 Oct 2024, 11:32 » in Hilfe

0 Replies

2237 Views

Last post by DBran
15 Oct 2024, 11:32
Solution time update - custom script or other options

Last post by michalborkowski « 03 Oct 2024, 08:42
Posted in Help

by michalborkowski » 03 Oct 2024, 08:42 » in Help

0 Replies

2634 Views

Last post by michalborkowski
03 Oct 2024, 08:42
OTRS generating duplicate tickets

Last post by kamleshpk « 24 Sep 2024, 15:59
Posted in Help

by kamleshpk » 24 Sep 2024, 15:59 » in Help

0 Replies

3260 Views

Last post by kamleshpk
24 Sep 2024, 15:59
Znuny Ticketnummer erweiterung

Last post by bangert « 20 Sep 2024, 16:31
Posted in Allgemeines

by bangert » 20 Sep 2024, 16:31 » in Allgemeines

0 Replies

5221 Views

Last post by bangert
20 Sep 2024, 16:31
Richtung Interne (domain) Mails + Antwortfunktion funktionieren nicht wie erwartet

Last post by zezinho « 16 Sep 2024, 13:09
Posted in Hilfe

by zezinho » 16 Sep 2024, 13:09 » in Hilfe

0 Replies

3915 Views

Last post by zezinho
16 Sep 2024, 13:09
System configuration settings are not being saved

Last post by chetannagaonkar « 15 Sep 2024, 14:39
Posted in General

by chetannagaonkar » 15 Sep 2024, 14:39 » in General

0 Replies

3967 Views

Last post by chetannagaonkar
15 Sep 2024, 14:39
Comments to Security Advisories

Last post by root « 29 Aug 2024, 19:00
Posted in General

by root » 29 Aug 2024, 19:00 » in General

0 Replies

4540 Views

Last post by root
29 Aug 2024, 19:00
Hinweise zu Security Advisories

Last post by root « 29 Aug 2024, 18:59
Posted in Allgemeines

by root » 29 Aug 2024, 18:59 » in Allgemeines

0 Replies

4968 Views

Last post by root
29 Aug 2024, 18:59
[erledigt] Sicherheitslücken von OTRS auch in Znuny?

Last post by GustavG « 29 Aug 2024, 17:32
Posted in Allgemeines

by GustavG » 29 Aug 2024, 17:32 » in Allgemeines

0 Replies

4216 Views

Last post by GustavG
29 Aug 2024, 17:32
MS Teams Web Services mit Workflows

Last post by SinnackITSquad « 27 Aug 2024, 14:03
Posted in Hilfe

by SinnackITSquad » 27 Aug 2024, 14:03 » in Hilfe

0 Replies

4847 Views

Last post by SinnackITSquad
27 Aug 2024, 14:03
Making a dynamic field mandatory on the customer.pl form

Last post by mehdiabd « 27 Aug 2024, 11:30
Posted in Help

by mehdiabd » 27 Aug 2024, 11:30 » in Help

0 Replies

4273 Views

Last post by mehdiabd
27 Aug 2024, 11:30
zwei Benachrichtigungen pro Ticket erwünscht

Last post by Santa « 23 Aug 2024, 14:55
Posted in Hilfe

by Santa » 23 Aug 2024, 14:55 » in Hilfe

0 Replies

4445 Views

Last post by Santa
23 Aug 2024, 14:55
multiselect dynamic field not being shown in export (fixed - user error)

Last post by PhyrePhoX « 22 Aug 2024, 12:50
Posted in Help

by PhyrePhoX » 22 Aug 2024, 12:50 » in Help

0 Replies

4811 Views

Last post by PhyrePhoX
22 Aug 2024, 12:50
Auto Time accounting feature

Last post by finalbeta2 « 21 Aug 2024, 14:11
Posted in General

by finalbeta2 » 21 Aug 2024, 14:11 » in General

0 Replies

4669 Views

Last post by finalbeta2
21 Aug 2024, 14:11
Wie kann ich eine Ticketbenachrichtigung mit Anhang versenden ?

Last post by mdrlpde « 14 Aug 2024, 15:35
Posted in Hilfe

by mdrlpde » 14 Aug 2024, 15:35 » in Hilfe

0 Replies

5230 Views

Last post by mdrlpde
14 Aug 2024, 15:35
Znuny 6.4 Migration from CentOS 7 to Rocky 9

Last post by RichH « 13 Aug 2024, 16:28
Posted in General

by RichH » 13 Aug 2024, 16:28 » in General

0 Replies

5533 Views

Last post by RichH
13 Aug 2024, 16:28
TicketUpdate function invalid parameter

Last post by ATD39401 « 12 Aug 2024, 17:06
Posted in Help

by ATD39401 » 12 Aug 2024, 17:06 » in Help

0 Replies

5436 Views

Last post by ATD39401
12 Aug 2024, 17:06
Templates

Last post by ppreininger « 12 Aug 2024, 14:28
Posted in Hilfe

by ppreininger » 12 Aug 2024, 14:28 » in Hilfe

0 Replies

5396 Views

Last post by ppreininger
12 Aug 2024, 14:28
extracting existing attachments from znuny

Last post by beingbaban « 09 Aug 2024, 10:57
Posted in Help

by beingbaban » 09 Aug 2024, 10:57 » in Help

0 Replies

5684 Views

Last post by beingbaban
09 Aug 2024, 10:57
Autofill in Znuny funktioniert nicht bei allen Feldern

Last post by GustavG « 09 Aug 2024, 09:39
Posted in Hilfe

by GustavG » 09 Aug 2024, 09:39 » in Hilfe

0 Replies

5816 Views

Last post by GustavG
09 Aug 2024, 09:39
[gelöst] PDF öffnen, im Browser oder runterladen

Last post by GustavG « 07 Aug 2024, 16:32
Posted in Hilfe

by GustavG » 07 Aug 2024, 16:32 » in Hilfe

0 Replies

5775 Views

Last post by GustavG
07 Aug 2024, 16:32
GET request returning all ticket IDs in main queue rather than just a desired subqueue

Last post by ATD39401 « 01 Aug 2024, 18:36
Posted in Help

by ATD39401 » 01 Aug 2024, 18:36 » in Help

0 Replies

6794 Views

Last post by ATD39401
01 Aug 2024, 18:36
Znuny 7.1.2 Ansicht&Feinheiten

Last post by HanseDaniel « 01 Aug 2024, 14:03
Posted in Hilfe

by HanseDaniel » 01 Aug 2024, 14:03 » in Hilfe

0 Replies

6657 Views

Last post by HanseDaniel
01 Aug 2024, 14:03
No FAQ for 7.1.2?

Last post by gob « 27 Jul 2024, 19:29
Posted in Help

by gob » 27 Jul 2024, 19:29 » in Help

0 Replies

6963 Views

Last post by gob
27 Jul 2024, 19:29
Adding a Time Offset to a Dynamic Field for Scheduling Appointments inside a Process

Last post by Specific « 10 Jul 2024, 15:32
Posted in General

by Specific » 10 Jul 2024, 15:32 » in General

0 Replies

7275 Views

Last post by Specific
10 Jul 2024, 15:32
MigrateToZnuny7_0 script Meldung - Need Message

Last post by reneski « 08 Jul 2024, 17:55
Posted in Hilfe

by reneski » 08 Jul 2024, 17:55 » in Hilfe

0 Replies

6863 Views

Last post by reneski
08 Jul 2024, 17:55
6.5.9 TicketCreate Benachrichtigung 2fach

Last post by zezinho « 04 Jul 2024, 14:26
Posted in Hilfe

by zezinho » 04 Jul 2024, 14:26 » in Hilfe

0 Replies

6676 Views

Last post by zezinho
04 Jul 2024, 14:26
Znuny LTS 6.5.9 - Es wurden 601 ungültige Einstellung(en) in Betrieb genommen

Last post by juergenbarth « 28 Jun 2024, 10:32
Posted in Allgemeines

by juergenbarth » 28 Jun 2024, 10:32 » in Allgemeines

0 Replies

6972 Views

Last post by juergenbarth
28 Jun 2024, 10:32
Get the email address of the ticket responsible in AgentTicketCompose.pm

Last post by rodolfor « 24 Jun 2024, 11:40
Posted in General

by rodolfor » 24 Jun 2024, 11:40 » in General

0 Replies

6464 Views

Last post by rodolfor
24 Jun 2024, 11:40
Reply an article only to the ticket responsible

Last post by rodolfor « 17 Jun 2024, 16:22
Posted in General

by rodolfor » 17 Jun 2024, 16:22 » in General

0 Replies

6641 Views

Last post by rodolfor
17 Jun 2024, 16:22

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