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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

79226 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

88444 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

209938 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

OTRS SSO Linux and Active Directory new method

Last post by halley « 16 Oct 2014, 17:54

by halley » 16 Oct 2014, 17:54

0 Replies

2489 Views

Last post by halley
16 Oct 2014, 17:54
[SOLVED] Problem with Session Object

Last post by baldassare « 15 Oct 2014, 15:09
Replies: 6
by baldassare » 15 Oct 2014, 10:37

6 Replies

2192 Views

Last post by baldassare
15 Oct 2014, 15:09
toolbar icons by group

Last post by jlegarrea « 14 Oct 2014, 18:35

by jlegarrea » 14 Oct 2014, 18:35

0 Replies

678 Views

Last post by jlegarrea
14 Oct 2014, 18:35
dashboard open tickets / need to be answered

Last post by Giulio Soleni « 14 Oct 2014, 17:00
Replies: 2
by NTHuser » 26 Aug 2013, 16:44

2 Replies

1590 Views

Last post by Giulio Soleni
14 Oct 2014, 17:00
How do I do this (Client vs company customers)

Last post by ggirao « 13 Oct 2014, 19:18
Replies: 7
by ggirao » 10 Oct 2014, 16:51

7 Replies

2176 Views

Last post by ggirao
13 Oct 2014, 19:18
OTRS behind VPN

Last post by jojo « 13 Oct 2014, 11:26
Replies: 1
by salnavddin » 13 Oct 2014, 10:42

1 Replies

897 Views

Last post by jojo
13 Oct 2014, 11:26
one queue per agent

Last post by askvicky « 13 Oct 2014, 10:29
Replies: 11
by freak » 01 Oct 2014, 14:35

11 Replies

5412 Views

Last post by askvicky
13 Oct 2014, 10:29
live stats,Generic Interface vs GenerateStats.pl

Last post by kyousry « 12 Oct 2014, 16:03

by kyousry » 12 Oct 2014, 16:03

0 Replies

1010 Views

Last post by kyousry
12 Oct 2014, 16:03
admin logging

Last post by Rooobaaat « 10 Oct 2014, 14:04
Replies: 1
by dschenk » 10 Oct 2014, 13:40

1 Replies

1195 Views

Last post by Rooobaaat
10 Oct 2014, 14:04
display text fields in lists

Last post by dschenk « 10 Oct 2014, 13:53
Replies: 2
by dschenk » 10 Oct 2014, 13:11

2 Replies

1051 Views

Last post by dschenk
10 Oct 2014, 13:53
acl agent is current user

Last post by crythias « 10 Oct 2014, 13:29
Replies: 1
by dschenk » 10 Oct 2014, 12:56

1 Replies

1026 Views

Last post by crythias
10 Oct 2014, 13:29
Last Login column

Last post by ptay « 08 Oct 2014, 18:30
Replies: 2
by ptay » 08 Oct 2014, 17:52

2 Replies

1768 Views

Last post by ptay
08 Oct 2014, 18:30
CMDB - Overview - All Report

Last post by Rooobaaat « 08 Oct 2014, 17:37
Replies: 1
by auDAAdmin » 06 Oct 2014, 02:12

1 Replies

1267 Views

Last post by Rooobaaat
08 Oct 2014, 17:37
Only assigned tickets

Last post by crythias « 08 Oct 2014, 15:17
Replies: 4
by raistlin86 » 08 Oct 2014, 08:36

4 Replies

2381 Views

Last post by crythias
08 Oct 2014, 15:17
Alert when too many tickets in a queue?

Last post by HervE « 07 Oct 2014, 10:02
Replies: 5
by HervE » 23 Sep 2014, 15:35

5 Replies

3571 Views

Last post by HervE
07 Oct 2014, 10:02
Scheduler is not running

Last post by Rooobaaat « 06 Oct 2014, 12:47
Replies: 3
by stuop » 05 Oct 2014, 23:41

3 Replies

1831 Views

Last post by Rooobaaat
06 Oct 2014, 12:47
[Solved]SLA Type

Last post by jojo « 06 Oct 2014, 10:34
Replies: 3
by Gonzalo » 06 Oct 2014, 10:12

3 Replies

2073 Views

Last post by jojo
06 Oct 2014, 10:34
Customer Manager can see all users

Last post by crythias « 05 Oct 2014, 13:10
Replies: 1
by montoxic » 05 Oct 2014, 01:32

1 Replies

1310 Views

Last post by crythias
05 Oct 2014, 13:10
Mac OS X Open Directory Auth [SOLVED]

Last post by crythias « 02 Oct 2014, 22:04
Replies: 27
by ggirao » 17 Sep 2014, 15:31

27 Replies

11086 Views

Last post by crythias
02 Oct 2014, 22:04
Change State - Manually - approved

Last post by Giulio Soleni « 02 Oct 2014, 14:42
Replies: 1
by ronsonblossom » 01 Oct 2014, 16:02

1 Replies

2117 Views

Last post by Giulio Soleni
02 Oct 2014, 14:42
lost admin menu

Last post by crythias « 02 Oct 2014, 13:23
Replies: 7
by alvaroecastillob » 01 Oct 2014, 07:16

7 Replies

3739 Views

Last post by crythias
02 Oct 2014, 13:23
Inbound and Outbound Phone Email Notification to Customer

Last post by crythias « 01 Oct 2014, 18:27
Replies: 5
by mraghur » 01 Oct 2014, 16:46

5 Replies

2196 Views

Last post by crythias
01 Oct 2014, 18:27
OTRS 3.1.10 Escalation Suspend

Last post by reneeb « 01 Oct 2014, 13:25
Replies: 5
by kamleshambre » 01 Oct 2014, 07:12

5 Replies

1299 Views

Last post by reneeb
01 Oct 2014, 13:25
Auto close tickets based on postmaster filter

Last post by gopi0013 « 30 Sep 2014, 11:34
Replies: 4
by diya4911 » 12 Jun 2014, 15:25

4 Replies

3359 Views

Last post by gopi0013
30 Sep 2014, 11:34
Problem using Otrs SSO AD and Apache2::AuthenNTLM

Last post by MrMengsk « 29 Sep 2014, 22:56
Replies: 7
by MrMengsk » 23 Sep 2014, 21:42

7 Replies

3511 Views

Last post by MrMengsk
29 Sep 2014, 22:56
GenericAgent jobs don't Run after Saved

Last post by peters « 29 Sep 2014, 16:53
Replies: 3
by peters » 29 Sep 2014, 13:28

3 Replies

1921 Views

Last post by peters
29 Sep 2014, 16:53
Add Customer when creating a new Change

Last post by crythias « 29 Sep 2014, 12:51
Replies: 1
by Bernhardrabe » 29 Sep 2014, 12:41

1 Replies

615 Views

Last post by crythias
29 Sep 2014, 12:51
Security ShellShock/BASH Vulnerability

Last post by crythias « 26 Sep 2014, 14:20
Replies: 1
by crythias » 26 Sep 2014, 14:05

1 Replies

2312 Views

Last post by crythias
26 Sep 2014, 14:20
Dynamic field in Agent notifications

Last post by crons « 26 Sep 2014, 05:43

by crons » 26 Sep 2014, 05:43

0 Replies

953 Views

Last post by crons
26 Sep 2014, 05:43
Add custom field for use in filtering generic agent

Last post by jojo « 24 Sep 2014, 15:20
Replies: 3
by IXLabs » 24 Sep 2014, 14:42

3 Replies

2062 Views

Last post by jojo
24 Sep 2014, 15:20
Ticket creation loop after upgrade from 3.1.9 to 3.2.1

Last post by jojo « 24 Sep 2014, 11:40
Replies: 10
by dbouvet » 07 Aug 2014, 09:56

10 Replies

4411 Views

Last post by jojo
24 Sep 2014, 11:40
error while sending notification to Agents

Last post by crons « 23 Sep 2014, 08:46
Replies: 6
by crons » 22 Sep 2014, 10:34

6 Replies

2733 Views

Last post by crons
23 Sep 2014, 08:46
OTRS can't connect to PostgreSQL database

Last post by crythias « 22 Sep 2014, 18:20
Replies: 19
by marcosaps » 19 Sep 2014, 15:56

19 Replies

12898 Views

Last post by crythias
22 Sep 2014, 18:20
OTRS 3.3.9 Locked tickets

Last post by jloldhamham « 21 Sep 2014, 14:46
Replies: 2
by jloldhamham » 20 Sep 2014, 12:25

2 Replies

826 Views

Last post by jloldhamham
21 Sep 2014, 14:46
Event notification: StripPlainBodyAsAttachment

Last post by fsarria « 20 Sep 2014, 15:20

by fsarria » 20 Sep 2014, 15:20

0 Replies

890 Views

Last post by fsarria
20 Sep 2014, 15:20
Change in OTRS /tmp folder

Last post by crons « 20 Sep 2014, 08:19
Replies: 2
by crons » 19 Sep 2014, 10:53

2 Replies

1448 Views

Last post by crons
20 Sep 2014, 08:19
add Checked Box in Config Item

Last post by eyucks « 20 Sep 2014, 05:45
Replies: 4
by eyucks » 17 Sep 2014, 16:43

4 Replies

2500 Views

Last post by eyucks
20 Sep 2014, 05:45
[SOLVED] Customers can't see own messages in 3.3.9

Last post by peters « 19 Sep 2014, 16:42
Replies: 2
by peters » 18 Sep 2014, 15:47

2 Replies

1219 Views

Last post by peters
19 Sep 2014, 16:42
Secondary customer portal and grouping the members.

Last post by vinesh « 19 Sep 2014, 09:37
Replies: 2
by vinesh » 11 Sep 2014, 19:21

2 Replies

1217 Views

Last post by vinesh
19 Sep 2014, 09:37
Distinguish between declarant and beneficiary of a ticket

Last post by HervE « 18 Sep 2014, 15:45
Replies: 6
by HervE » 18 Sep 2014, 10:46

6 Replies

4634 Views

Last post by HervE
18 Sep 2014, 15:45
OTRS 4 beta

Last post by RStraub « 18 Sep 2014, 15:19
Replies: 9
by brann » 10 Sep 2014, 11:41

9 Replies

10014 Views

Last post by RStraub
18 Sep 2014, 15:19
Preserving CC list on ticket updates

Last post by jnelson « 18 Sep 2014, 01:59
Replies: 1
by jnelson » 17 Sep 2014, 20:15

1 Replies

1031 Views

Last post by jnelson
18 Sep 2014, 01:59
Updating customer info with ldap sync

Last post by rmaul « 17 Sep 2014, 18:55

by rmaul » 17 Sep 2014, 18:55

0 Replies

860 Views

Last post by rmaul
17 Sep 2014, 18:55
ArticleStorageDB vs. ArticleStorageFS

Last post by gilrim « 17 Sep 2014, 16:53
Replies: 16
by HervE » 20 Jul 2012, 17:56

16 Replies

10542 Views

Last post by gilrim
17 Sep 2014, 16:53
Content of dynamic filed not showing on Ticket Status View

Last post by reneeb « 16 Sep 2014, 13:40
Replies: 9
by ITLogSupport » 16 Sep 2014, 11:43

9 Replies

3362 Views

Last post by reneeb
16 Sep 2014, 13:40
[SOLVED] Agents and Customer LDAP Login

Last post by MrMengsk « 15 Sep 2014, 21:30
Replies: 11
by MrMengsk » 10 Sep 2014, 23:13

11 Replies

14740 Views

Last post by MrMengsk
15 Sep 2014, 21:30
[SOLVED] After upgrade, FAQ: JavaScript error

Last post by Rooobaaat « 15 Sep 2014, 21:08
Replies: 5
by peters » 14 Sep 2014, 00:15

5 Replies

3912 Views

Last post by Rooobaaat
15 Sep 2014, 21:08
Lock,unlocked, Owner and Responsible

Last post by Rooobaaat « 15 Sep 2014, 18:59
Replies: 1
by montoxic » 15 Sep 2014, 18:47

1 Replies

1482 Views

Last post by Rooobaaat
15 Sep 2014, 18:59
Possibility to know how long an agent has been logged in

Last post by IXLabs « 15 Sep 2014, 10:22
Replies: 4
by IXLabs » 11 Sep 2014, 17:32

4 Replies

2124 Views

Last post by IXLabs
15 Sep 2014, 10:22
Is there a document of what each event does?

Last post by crythias « 12 Sep 2014, 12:51
Replies: 3
by askvicky » 12 Sep 2014, 05:37

3 Replies

1531 Views

Last post by crythias
12 Sep 2014, 12:51

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