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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

60469 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

64769 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

188222 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Views

Last post

Inbound and Outbound Phone Email Notification to Customer

Last post by crythias « 01 Oct 2014, 18:27
Replies: 5
by mraghur » 01 Oct 2014, 16:46

5 Replies

2061 Views

Last post by crythias
01 Oct 2014, 18:27
OTRS 3.1.10 Escalation Suspend

Last post by reneeb « 01 Oct 2014, 13:25
Replies: 5
by kamleshambre » 01 Oct 2014, 07:12

5 Replies

1238 Views

Last post by reneeb
01 Oct 2014, 13:25
Auto close tickets based on postmaster filter

Last post by gopi0013 « 30 Sep 2014, 11:34
Replies: 4
by diya4911 » 12 Jun 2014, 15:25

4 Replies

3219 Views

Last post by gopi0013
30 Sep 2014, 11:34
Problem using Otrs SSO AD and Apache2::AuthenNTLM

Last post by MrMengsk « 29 Sep 2014, 22:56
Replies: 7
by MrMengsk » 23 Sep 2014, 21:42

7 Replies

3254 Views

Last post by MrMengsk
29 Sep 2014, 22:56
GenericAgent jobs don't Run after Saved

Last post by peters « 29 Sep 2014, 16:53
Replies: 3
by peters » 29 Sep 2014, 13:28

3 Replies

1834 Views

Last post by peters
29 Sep 2014, 16:53
Add Customer when creating a new Change

Last post by crythias « 29 Sep 2014, 12:51
Replies: 1
by Bernhardrabe » 29 Sep 2014, 12:41

1 Replies

585 Views

Last post by crythias
29 Sep 2014, 12:51
Security ShellShock/BASH Vulnerability

Last post by crythias « 26 Sep 2014, 14:20
Replies: 1
by crythias » 26 Sep 2014, 14:05

1 Replies

2260 Views

Last post by crythias
26 Sep 2014, 14:20
Dynamic field in Agent notifications

Last post by crons « 26 Sep 2014, 05:43

by crons » 26 Sep 2014, 05:43

0 Replies

922 Views

Last post by crons
26 Sep 2014, 05:43
Add custom field for use in filtering generic agent

Last post by jojo « 24 Sep 2014, 15:20
Replies: 3
by IXLabs » 24 Sep 2014, 14:42

3 Replies

1807 Views

Last post by jojo
24 Sep 2014, 15:20
Ticket creation loop after upgrade from 3.1.9 to 3.2.1

Last post by jojo « 24 Sep 2014, 11:40
Replies: 10
by dbouvet » 07 Aug 2014, 09:56

10 Replies

4008 Views

Last post by jojo
24 Sep 2014, 11:40
error while sending notification to Agents

Last post by crons « 23 Sep 2014, 08:46
Replies: 6
by crons » 22 Sep 2014, 10:34

6 Replies

2593 Views

Last post by crons
23 Sep 2014, 08:46
OTRS can't connect to PostgreSQL database

Last post by crythias « 22 Sep 2014, 18:20
Replies: 19
by marcosaps » 19 Sep 2014, 15:56

19 Replies

12019 Views

Last post by crythias
22 Sep 2014, 18:20
OTRS 3.3.9 Locked tickets

Last post by jloldhamham « 21 Sep 2014, 14:46
Replies: 2
by jloldhamham » 20 Sep 2014, 12:25

2 Replies

772 Views

Last post by jloldhamham
21 Sep 2014, 14:46
Event notification: StripPlainBodyAsAttachment

Last post by fsarria « 20 Sep 2014, 15:20

by fsarria » 20 Sep 2014, 15:20

0 Replies

836 Views

Last post by fsarria
20 Sep 2014, 15:20
Change in OTRS /tmp folder

Last post by crons « 20 Sep 2014, 08:19
Replies: 2
by crons » 19 Sep 2014, 10:53

2 Replies

1353 Views

Last post by crons
20 Sep 2014, 08:19
add Checked Box in Config Item

Last post by eyucks « 20 Sep 2014, 05:45
Replies: 4
by eyucks » 17 Sep 2014, 16:43

4 Replies

2402 Views

Last post by eyucks
20 Sep 2014, 05:45
[SOLVED] Customers can't see own messages in 3.3.9

Last post by peters « 19 Sep 2014, 16:42
Replies: 2
by peters » 18 Sep 2014, 15:47

2 Replies

1163 Views

Last post by peters
19 Sep 2014, 16:42
Secondary customer portal and grouping the members.

Last post by vinesh « 19 Sep 2014, 09:37
Replies: 2
by vinesh » 11 Sep 2014, 19:21

2 Replies

1153 Views

Last post by vinesh
19 Sep 2014, 09:37
Distinguish between declarant and beneficiary of a ticket

Last post by HervE « 18 Sep 2014, 15:45
Replies: 6
by HervE » 18 Sep 2014, 10:46

6 Replies

4500 Views

Last post by HervE
18 Sep 2014, 15:45
OTRS 4 beta

Last post by RStraub « 18 Sep 2014, 15:19
Replies: 9
by brann » 10 Sep 2014, 11:41

9 Replies

7956 Views

Last post by RStraub
18 Sep 2014, 15:19
Preserving CC list on ticket updates

Last post by jnelson « 18 Sep 2014, 01:59
Replies: 1
by jnelson » 17 Sep 2014, 20:15

1 Replies

993 Views

Last post by jnelson
18 Sep 2014, 01:59
Updating customer info with ldap sync

Last post by rmaul « 17 Sep 2014, 18:55

by rmaul » 17 Sep 2014, 18:55

0 Replies

819 Views

Last post by rmaul
17 Sep 2014, 18:55
ArticleStorageDB vs. ArticleStorageFS

Last post by gilrim « 17 Sep 2014, 16:53
Replies: 16
by HervE » 20 Jul 2012, 17:56

16 Replies

10045 Views

Last post by gilrim
17 Sep 2014, 16:53
Content of dynamic filed not showing on Ticket Status View

Last post by reneeb « 16 Sep 2014, 13:40
Replies: 9
by ITLogSupport » 16 Sep 2014, 11:43

9 Replies

3084 Views

Last post by reneeb
16 Sep 2014, 13:40
[SOLVED] Agents and Customer LDAP Login

Last post by MrMengsk « 15 Sep 2014, 21:30
Replies: 11
by MrMengsk » 10 Sep 2014, 23:13

11 Replies

14328 Views

Last post by MrMengsk
15 Sep 2014, 21:30
[SOLVED] After upgrade, FAQ: JavaScript error

Last post by Rooobaaat « 15 Sep 2014, 21:08
Replies: 5
by peters » 14 Sep 2014, 00:15

5 Replies

3630 Views

Last post by Rooobaaat
15 Sep 2014, 21:08
Lock,unlocked, Owner and Responsible

Last post by Rooobaaat « 15 Sep 2014, 18:59
Replies: 1
by montoxic » 15 Sep 2014, 18:47

1 Replies

1417 Views

Last post by Rooobaaat
15 Sep 2014, 18:59
Possibility to know how long an agent has been logged in

Last post by IXLabs « 15 Sep 2014, 10:22
Replies: 4
by IXLabs » 11 Sep 2014, 17:32

4 Replies

1996 Views

Last post by IXLabs
15 Sep 2014, 10:22
Is there a document of what each event does?

Last post by crythias « 12 Sep 2014, 12:51
Replies: 3
by askvicky » 12 Sep 2014, 05:37

3 Replies

1472 Views

Last post by crythias
12 Sep 2014, 12:51
unistall otrs centos 7

Last post by crythias « 12 Sep 2014, 05:34
Replies: 3
by alvaroecastillob » 11 Sep 2014, 07:08

3 Replies

3410 Views

Last post by crythias
12 Sep 2014, 05:34
/otr/installer.pl is not presented after ...

Last post by alvaroecastillob « 12 Sep 2014, 01:35

by alvaroecastillob » 12 Sep 2014, 01:35

0 Replies

874 Views

Last post by alvaroecastillob
12 Sep 2014, 01:35
Way to integrate CMDB like Customer user backend: DB

Last post by reneeb « 11 Sep 2014, 01:40
Replies: 1
by naimson » 02 Sep 2014, 12:38

1 Replies

1655 Views

Last post by reneeb
11 Sep 2014, 01:40
Notify when a ticket is moved out

Last post by jojo « 10 Sep 2014, 15:37
Replies: 1
by marcosaurelio » 10 Sep 2014, 15:22

1 Replies

1096 Views

Last post by jojo
10 Sep 2014, 15:37
OTRS 4.0.0_beta1

Last post by jojo « 10 Sep 2014, 08:55
Replies: 5
by sgw » 09 Sep 2014, 20:25

5 Replies

2753 Views

Last post by jojo
10 Sep 2014, 08:55
Massive printing ticket options.

Last post by fcasal « 10 Sep 2014, 06:51
Replies: 3
by fcasal » 06 Aug 2014, 08:20

3 Replies

1242 Views

Last post by fcasal
10 Sep 2014, 06:51
OTRS + Subdominio

Last post by wesley « 10 Sep 2014, 03:31

by wesley » 10 Sep 2014, 03:31

0 Replies

701 Views

Last post by wesley
10 Sep 2014, 03:31
Help required

Last post by crythias « 09 Sep 2014, 12:54
Replies: 3
by askvicky » 08 Sep 2014, 13:02

3 Replies

1162 Views

Last post by crythias
09 Sep 2014, 12:54
New Phone Ticket: Type Default

Last post by bebop « 09 Sep 2014, 07:44
Replies: 3
by bebop » 03 Sep 2014, 11:12

3 Replies

1331 Views

Last post by bebop
09 Sep 2014, 07:44
General Catalog "Add Catalog Class" vs "Add Catalog Item"

Last post by Giulio Soleni « 08 Sep 2014, 20:29
Replies: 4
by Giulio Soleni » 08 Sep 2014, 11:30

4 Replies

3738 Views

Last post by Giulio Soleni
08 Sep 2014, 20:29
Event Notification not working

Last post by crythias « 08 Sep 2014, 13:33
Replies: 7
by bebop » 04 Sep 2014, 15:02

7 Replies

4635 Views

Last post by crythias
08 Sep 2014, 13:33
Pending Tickets View

Last post by crythias « 08 Sep 2014, 12:24
Replies: 1
by daguilar » 08 Sep 2014, 11:57

1 Replies

1232 Views

Last post by crythias
08 Sep 2014, 12:24
View ticket age in hours or days (CSV)

Last post by pantered « 05 Sep 2014, 16:53
Replies: 2
by pantered » 05 Sep 2014, 15:09

2 Replies

1415 Views

Last post by pantered
05 Sep 2014, 16:53
Problem OTRS Email Filtering

Last post by crythias « 05 Sep 2014, 13:39
Replies: 11
by anexus115 » 24 Aug 2014, 09:13

11 Replies

2559 Views

Last post by crythias
05 Sep 2014, 13:39
[SOLVED] Problem with Queue view

Last post by kodeoneuankenobi « 04 Sep 2014, 12:18
Replies: 2
by kodeoneuankenobi » 04 Sep 2014, 11:17

2 Replies

1559 Views

Last post by kodeoneuankenobi
04 Sep 2014, 12:18
How to you change the owner if the owner is the Admin Otrs

Last post by jojo « 04 Sep 2014, 07:58
Replies: 1
by chivas80 » 04 Sep 2014, 07:12

1 Replies

668 Views

Last post by jojo
04 Sep 2014, 07:58
Solved - Unable to see closed ticket for only one agent

Last post by Milkanet « 01 Sep 2014, 18:47
Replies: 8
by Milkanet » 31 Aug 2014, 19:09

8 Replies

2328 Views

Last post by Milkanet
01 Sep 2014, 18:47
Unable to fetch emails

Last post by crythias « 01 Sep 2014, 16:13
Replies: 1
by oskarrose » 31 Aug 2014, 19:37

1 Replies

967 Views

Last post by crythias
01 Sep 2014, 16:13
Notification configuration

Last post by RStraub « 01 Sep 2014, 09:03
Replies: 1
by alwin » 01 Sep 2014, 08:35

1 Replies

949 Views

Last post by RStraub
01 Sep 2014, 09:03
Customers can close tickets

Last post by spinoz4 « 29 Aug 2014, 17:55
Replies: 8
by spinoz4 » 29 Aug 2014, 16:29

8 Replies

2304 Views

Last post by spinoz4
29 Aug 2014, 17:55
OTRS-LDAP

Last post by jojo « 28 Aug 2014, 09:27
Replies: 3
by sergy » 26 Aug 2014, 11:28

3 Replies

1339 Views

Last post by jojo
28 Aug 2014, 09:27

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