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Last post

LDAP Authentication fails after patching with YUM

Last post by jshakal « 08 Jul 2020, 18:03
Replies: 4
by root » 04 Jun 2020, 05:41

4 Replies

2288 Views

Last post by jshakal
08 Jul 2020, 18:03
Microsoft 365 moving to OpenId/OAuth2

Last post by duich « 08 Jul 2020, 15:56
Replies: 3
by nltui » 12 Jun 2020, 23:43

3 Replies

3335 Views

Last post by duich
08 Jul 2020, 15:56
Can't access OTRS webservice [SOLVED]

Last post by valowl « 08 Jul 2020, 11:50
Replies: 3
by valowl » 03 Jul 2020, 09:59

3 Replies

3624 Views

Last post by valowl
08 Jul 2020, 11:50
OTRS 5.0.22 UNABLE TO SEND EMAIL

Last post by lmartinez « 08 Jul 2020, 03:57
Replies: 5
by lmartinez » 07 Jul 2020, 09:53

5 Replies

2261 Views

Last post by lmartinez
08 Jul 2020, 03:57
OTRS 6: locking ticket without rw permission

Last post by tamassallai « 07 Jul 2020, 13:54
Replies: 4
by tamassallai » 07 Jul 2020, 10:58

4 Replies

2363 Views

Last post by tamassallai
07 Jul 2020, 13:54
TicketFreeText additional fields

Last post by gawkla « 06 Jul 2020, 09:40

by gawkla » 06 Jul 2020, 09:40

0 Replies

1568 Views

Last post by gawkla
06 Jul 2020, 09:40
Process notifications

Last post by SilP « 04 Jul 2020, 04:31
Replies: 3
by tomS » 31 May 2019, 09:27

3 Replies

2075 Views

Last post by SilP
04 Jul 2020, 04:31
Integrating Zabbix with OTRS

Last post by zzz « 03 Jul 2020, 13:33
Replies: 3
by Jarne » 03 Jul 2020, 10:21

3 Replies

5188 Views

Last post by zzz
03 Jul 2020, 13:33
How do I make myself admin?

Last post by skullz « 03 Jul 2020, 07:21
Replies: 1
by mh12 » 02 Jul 2020, 07:47

1 Replies

969 Views

Last post by skullz
03 Jul 2020, 07:21
Change content of send e-mails

Last post by espresso « 02 Jul 2020, 09:18

by espresso » 02 Jul 2020, 09:18

0 Replies

1593 Views

Last post by espresso
02 Jul 2020, 09:18
Issue after update from V3>V4>V5>V6 CustomerUserGeneric.pm

Last post by alfl « 01 Jul 2020, 13:16
Replies: 4
by alfl » 01 Jul 2020, 12:15

4 Replies

2325 Views

Last post by alfl
01 Jul 2020, 13:16
Issue from the generatedashboardstats job

Last post by skullz « 01 Jul 2020, 12:51
Replies: 1
by RTPalmer » 30 Jun 2020, 12:52

1 Replies

1384 Views

Last post by skullz
01 Jul 2020, 12:51
When did "Reports" become unavailable?

Last post by roderickal96 « 30 Jun 2020, 19:55
Replies: 16
by roderickal96 » 25 Jun 2020, 20:05

16 Replies

14337 Views

Last post by roderickal96
30 Jun 2020, 19:55
Certain statistic reports not responsive

Last post by apolloit « 27 Jun 2020, 16:59

by apolloit » 27 Jun 2020, 16:59

0 Replies

1882 Views

Last post by apolloit
27 Jun 2020, 16:59
Automatically setting the responsible owner

Last post by zzz « 25 Jun 2020, 19:39
Replies: 7
by apolloit » 25 Jun 2020, 14:23

7 Replies

4634 Views

Last post by zzz
25 Jun 2020, 19:39
Toolbar Icons Separator?

Last post by apolloit « 25 Jun 2020, 18:11

by apolloit » 25 Jun 2020, 18:11

0 Replies

1608 Views

Last post by apolloit
25 Jun 2020, 18:11
Issues With POP3 Retrieval

Last post by sprecha « 22 Jun 2020, 15:23

by sprecha » 22 Jun 2020, 15:23

0 Replies

2004 Views

Last post by sprecha
22 Jun 2020, 15:23
Can't locate Moo.pm in @INC

Last post by skullz « 21 Jun 2020, 14:31
Replies: 9
by VET » 19 Jun 2020, 15:59

9 Replies

7363 Views

Last post by skullz
21 Jun 2020, 14:31
Agent Login via Active Directory

Last post by supertuxi « 19 Jun 2020, 08:58
Replies: 3
by supertuxi » 18 Jun 2020, 11:14

3 Replies

3060 Views

Last post by supertuxi
19 Jun 2020, 08:58
Updating OTRS 5.0.28 to 6.0.27 fails

Last post by drodralv « 18 Jun 2020, 11:47
Replies: 3
by drodralv » 16 Jun 2020, 15:17

3 Replies

2419 Views

Last post by drodralv
18 Jun 2020, 11:47
Upgrade OTRS from 5.0.23 to 6.0.1 Error:Unable to migrate Ticket::StorageModule

Last post by drodralv « 18 Jun 2020, 11:07
Replies: 3
by Yassine » 04 Dec 2017, 16:28

3 Replies

4385 Views

Last post by drodralv
18 Jun 2020, 11:07
Corrupt attachment

Last post by zzz « 16 Jun 2020, 17:05
Replies: 3
by mehdiabd » 12 Jun 2020, 16:50

3 Replies

2225 Views

Last post by zzz
16 Jun 2020, 17:05
Link_relation table

Last post by mtrissi « 16 Jun 2020, 13:35
Replies: 8
by mtrissi » 10 Jun 2020, 14:45

8 Replies

3244 Views

Last post by mtrissi
16 Jun 2020, 13:35
Manage Customer User-Service Relations

Last post by szabolcssandor « 16 Jun 2020, 09:15
Replies: 4
by szabolcssandor » 15 Jun 2020, 09:24

4 Replies

1909 Views

Last post by szabolcssandor
16 Jun 2020, 09:15
OTRS 5s inaccessible due to Browser Warning

Last post by RTPalmer « 12 Jun 2020, 11:15
Replies: 6
by RTPalmer » 11 Jun 2020, 16:17

6 Replies

5628 Views

Last post by RTPalmer
12 Jun 2020, 11:15
X-OTRS-Loop no longer preventing autoreply (v6)

Last post by 1soproni « 10 Jun 2020, 19:10
Replies: 9
by KimmoJ » 17 Jul 2018, 11:54

9 Replies

10094 Views

Last post by 1soproni
10 Jun 2020, 19:10
Add iCal file in Appointment Notification - OTRS 6

Last post by alessandrom « 08 Jun 2020, 19:49

by alessandrom » 08 Jun 2020, 19:49

0 Replies

1712 Views

Last post by alessandrom
08 Jun 2020, 19:49
Working hours issue

Last post by jojo « 08 Jun 2020, 16:17
Replies: 7
by badaboom » 01 Jun 2020, 17:04

7 Replies

3247 Views

Last post by jojo
08 Jun 2020, 16:17
unlock ticket delta time error

Last post by jroske77 « 04 Jun 2020, 16:53

by jroske77 » 04 Jun 2020, 16:53

0 Replies

1707 Views

Last post by jroske77
04 Jun 2020, 16:53
move automatically a ticket to an specific queue

Last post by jojo « 02 Jun 2020, 20:06
Replies: 1
by barrosov84 » 02 Jun 2020, 19:53

1 Replies

1179 Views

Last post by jojo
02 Jun 2020, 20:06
Ticket OverView became empty

Last post by wurzel « 02 Jun 2020, 10:21
Replies: 6
by AMasini » 01 Jun 2020, 16:59

6 Replies

3214 Views

Last post by wurzel
02 Jun 2020, 10:21
DBUpdate-to-6-pl fails.

Last post by janjoh « 31 May 2020, 10:12
Replies: 5
by janjoh » 16 Feb 2018, 14:29

5 Replies

11163 Views

Last post by janjoh
31 May 2020, 10:12
NTLM Authentication in OTRS 6 (.0.25) on Apache 2.4 (.33) under Linux

Last post by wurzel « 28 May 2020, 16:26
Replies: 1
by miharix » 28 May 2020, 14:36

1 Replies

1401 Views

Last post by wurzel
28 May 2020, 16:26
Email reply without quote

Last post by wurzel « 28 May 2020, 16:25
Replies: 9
by apolloit » 27 May 2020, 13:48

9 Replies

4956 Views

Last post by wurzel
28 May 2020, 16:25
Multiple same dynamic fields in ticket/process

Last post by skullz « 28 May 2020, 15:50
Replies: 6
by dariomtc » 28 May 2020, 12:07

6 Replies

2110 Views

Last post by skullz
28 May 2020, 15:50
Open Hyperlink in new Browser tab

Last post by apolloit « 28 May 2020, 15:30
Replies: 1
by apolloit » 28 May 2020, 14:58

1 Replies

1047 Views

Last post by apolloit
28 May 2020, 15:30
Create Article in perl (otrs6)

Last post by root « 27 May 2020, 11:24
Replies: 5
by steeman » 24 Mar 2020, 11:44

5 Replies

2783 Views

Last post by root
27 May 2020, 11:24
List all customers in "Customer User Administration"

Last post by apolloit « 26 May 2020, 10:29
Replies: 5
by apolloit » 22 May 2020, 12:27

5 Replies

3258 Views

Last post by apolloit
26 May 2020, 10:29
limit visibility Tickets to operators based Service

Last post by serena « 25 May 2020, 10:35
Replies: 2
by serena » 02 Dec 2019, 18:28

2 Replies

2401 Views

Last post by serena
25 May 2020, 10:35
Statistics Report - "Contract" column?

Last post by root « 22 May 2020, 18:30
Replies: 1
by AMasini » 22 May 2020, 15:16

1 Replies

1233 Views

Last post by root
22 May 2020, 18:30
OTRS 6 does not send emails

Last post by simonh « 21 May 2020, 13:19
Replies: 6
by simonh » 21 May 2020, 09:03

6 Replies

2994 Views

Last post by simonh
21 May 2020, 13:19
recorded dialog inputs not able to view in process ticket

Last post by skullz « 20 May 2020, 21:38
Replies: 8
by ashwinigore » 06 May 2020, 06:25

8 Replies

4379 Views

Last post by skullz
20 May 2020, 21:38
How add field to Add Customer window?

Last post by wurzel « 20 May 2020, 16:26
Replies: 1
by AMasini » 20 May 2020, 14:46

1 Replies

1352 Views

Last post by wurzel
20 May 2020, 16:26
Assigning Dynamic Fileds to a Queue

Last post by root « 20 May 2020, 16:09
Replies: 1
by testuser17 » 20 May 2020, 10:26

1 Replies

1092 Views

Last post by root
20 May 2020, 16:09
Attaching file Web Service delays even 5 hours

Last post by jojo « 20 May 2020, 15:24
Replies: 8
by drodralv » 19 May 2020, 16:47

8 Replies

5833 Views

Last post by jojo
20 May 2020, 15:24
Fetch IMAP mail interval

Last post by zzz « 19 May 2020, 16:16
Replies: 15
by Maayan » 22 Oct 2015, 18:07

15 Replies

23044 Views

Last post by zzz
19 May 2020, 16:16
Increase width of ticket checklist label

Last post by zzz « 18 May 2020, 15:11
Replies: 4
by sgshp » 06 May 2020, 14:30

4 Replies

2962 Views

Last post by zzz
18 May 2020, 15:11
Upgrading from 3.0.11 to 6.0.27 loses all data

Last post by jojo « 17 May 2020, 18:46
Replies: 4
by sedlacek » 17 May 2020, 14:37

4 Replies

1873 Views

Last post by jojo
17 May 2020, 18:46
Hide Dynamic Field before select Queue

Last post by zzz « 15 May 2020, 12:20
Replies: 5
by Lucav06 » 07 Jan 2019, 12:34

5 Replies

5722 Views

Last post by zzz
15 May 2020, 12:20
Adding Dynamic field to Customer Admin

Last post by apolloit « 15 May 2020, 09:55
Replies: 5
by apolloit » 13 May 2020, 23:46

5 Replies

3628 Views

Last post by apolloit
15 May 2020, 09:55

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