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Create customer when open a ticket

Last post by jimmers1972 « 12 Mar 2015, 13:00
Replies: 1
by ghido » 11 Mar 2015, 23:01

1 Replies

525 Views

Last post by jimmers1972
12 Mar 2015, 13:00
Customize Change zoom view

Last post by numerouno « 12 Mar 2015, 12:57

by numerouno » 12 Mar 2015, 12:57

0 Replies

907 Views

Last post by numerouno
12 Mar 2015, 12:57
Connect to OTRS 4.0.5 appliance database

Last post by jafumega27 « 12 Mar 2015, 12:31

by jafumega27 » 12 Mar 2015, 12:31

0 Replies

767 Views

Last post by jafumega27
12 Mar 2015, 12:31
OTRS & Centreon

Last post by reneeb « 12 Mar 2015, 12:10
Replies: 1
by gannicus2015 » 12 Mar 2015, 12:05

1 Replies

770 Views

Last post by reneeb
12 Mar 2015, 12:10
Customers Able to see all changes

Last post by reneeb « 12 Mar 2015, 12:07
Replies: 2
by benkeesing » 25 Mar 2014, 18:16

2 Replies

1348 Views

Last post by reneeb
12 Mar 2015, 12:07
Auto Reply to ALL Email To and CC fields

Last post by reneeb « 12 Mar 2015, 10:38
Replies: 5
by rmweiss7 » 17 Oct 2014, 17:54

5 Replies

2897 Views

Last post by reneeb
12 Mar 2015, 10:38
popup windows

Last post by ardli « 12 Mar 2015, 10:27
Replies: 1
by Derick » 21 Jan 2015, 12:18

1 Replies

1277 Views

Last post by ardli
12 Mar 2015, 10:27
Static Stats Creation

Last post by gannicus2015 « 12 Mar 2015, 10:17

by gannicus2015 » 12 Mar 2015, 10:17

0 Replies

506 Views

Last post by gannicus2015
12 Mar 2015, 10:17
real world use case of OTRS

Last post by wurzel « 11 Mar 2015, 18:20
Replies: 2
by kiroxan » 11 Mar 2015, 12:24

2 Replies

1120 Views

Last post by wurzel
11 Mar 2015, 18:20
[SOLVED] Use OTRS Login/Pw in External Webpage

Last post by aMescAs « 11 Mar 2015, 17:14
Replies: 17
by aMescAs » 13 Feb 2015, 12:23

17 Replies

5704 Views

Last post by aMescAs
11 Mar 2015, 17:14
Create new OTRS ticket from external application

Last post by crythias « 11 Mar 2015, 15:28
Replies: 1
by geri » 11 Mar 2015, 09:22

1 Replies

1186 Views

Last post by crythias
11 Mar 2015, 15:28
Rename queue

Last post by crythias « 10 Mar 2015, 19:24
Replies: 1
by rvwmgk » 10 Mar 2015, 18:14

1 Replies

982 Views

Last post by crythias
10 Mar 2015, 19:24
Add PostMaster Filter on subject, then autoreply with themplate [SOLVED]

Last post by crythias « 10 Mar 2015, 18:33
Replies: 1
by rvwmgk » 10 Mar 2015, 17:47

1 Replies

1085 Views

Last post by crythias
10 Mar 2015, 18:33
OTRS Crashing

Last post by retro2707 « 10 Mar 2015, 18:26
Replies: 5
by retro2707 » 10 Mar 2015, 12:28

5 Replies

3166 Views

Last post by retro2707
10 Mar 2015, 18:26
Password recovery email for customer-user - bug or feature or mistake?

Last post by Linwood « 10 Mar 2015, 16:56
Replies: 2
by Linwood » 10 Mar 2015, 01:11

2 Replies

1394 Views

Last post by Linwood
10 Mar 2015, 16:56
Show more than 25 tickets in Dashboard

Last post by katerina « 10 Mar 2015, 15:01
Replies: 3
by katerina » 10 Mar 2015, 11:21

3 Replies

2868 Views

Last post by katerina
10 Mar 2015, 15:01
Customer Search Feature

Last post by Jason « 10 Mar 2015, 13:33

by Jason » 10 Mar 2015, 13:33

0 Replies

583 Views

Last post by Jason
10 Mar 2015, 13:33
No Putty access

Last post by elitt « 10 Mar 2015, 13:21
Replies: 1
by vgsadvies » 10 Mar 2015, 12:18

1 Replies

1612 Views

Last post by elitt
10 Mar 2015, 13:21
[SOLVED]More Email Header for PostMaster Mail

Last post by Gonzalo « 10 Mar 2015, 13:15
Replies: 15
by Gonzalo » 04 Mar 2015, 19:51

15 Replies

6600 Views

Last post by Gonzalo
10 Mar 2015, 13:15
Company mail in RPC

Last post by wurzel « 10 Mar 2015, 12:56
Replies: 2
by gannicus2015 » 09 Mar 2015, 11:14

2 Replies

530 Views

Last post by wurzel
10 Mar 2015, 12:56
OTRS 3.3.5 I/O Perl Errors on Windows/IIS

Last post by diginin « 10 Mar 2015, 11:44
Replies: 7
by alf12 » 06 Mar 2014, 13:52

7 Replies

9431 Views

Last post by diginin
10 Mar 2015, 11:44
Customer not able to register ticket after update 4.0.6

Last post by skommen « 10 Mar 2015, 10:31
Replies: 2
by skommen » 10 Mar 2015, 10:09

2 Replies

1427 Views

Last post by skommen
10 Mar 2015, 10:31
OTRS New Service field

Last post by RagnaXBL « 10 Mar 2015, 08:45
Replies: 2
by RagnaXBL » 09 Mar 2015, 18:03

2 Replies

1200 Views

Last post by RagnaXBL
10 Mar 2015, 08:45
[SOLVED - sort of]Customer-Users with no email and workflow

Last post by Linwood « 10 Mar 2015, 01:31
Replies: 5
by Linwood » 25 Feb 2015, 19:01

5 Replies

2806 Views

Last post by Linwood
10 Mar 2015, 01:31
otrs autofill reciepient email

Last post by jojo « 09 Mar 2015, 21:46
Replies: 1
by kiroxan » 09 Mar 2015, 19:29

1 Replies

927 Views

Last post by jojo
09 Mar 2015, 21:46
[SOLVED]: How do I link FAQ to a ticket using API

Last post by myotrs « 09 Mar 2015, 21:17
Replies: 1
by myotrs » 04 Mar 2015, 18:13

1 Replies

1191 Views

Last post by myotrs
09 Mar 2015, 21:17
OTRS SLA per queue

Last post by crythias « 09 Mar 2015, 18:43
Replies: 16
by Snowmanko » 09 Mar 2015, 12:46

16 Replies

5928 Views

Last post by crythias
09 Mar 2015, 18:43
Reopen Ticket after closed on customer email

Last post by crythias « 09 Mar 2015, 15:22
Replies: 5
by geri » 09 Mar 2015, 11:35

5 Replies

5115 Views

Last post by crythias
09 Mar 2015, 15:22
System Log notices

Last post by RStraub « 09 Mar 2015, 14:33
Replies: 1
by Stevo » 09 Mar 2015, 13:10

1 Replies

837 Views

Last post by RStraub
09 Mar 2015, 14:33
Auto response issues

Last post by jimmers1972 « 09 Mar 2015, 13:55
Replies: 2
by jimmers1972 » 08 Mar 2015, 23:38

2 Replies

668 Views

Last post by jimmers1972
09 Mar 2015, 13:55
[RESOLVED]Interdepartmental tickets

Last post by jimmers1972 « 08 Mar 2015, 23:42
Replies: 2
by jimmers1972 » 08 Mar 2015, 01:45

2 Replies

674 Views

Last post by jimmers1972
08 Mar 2015, 23:42
Linking ticket with CMDB - ITSM

Last post by Wolfgangf « 08 Mar 2015, 11:50
Replies: 1
by pumaboy » 06 Mar 2015, 11:22

1 Replies

3082 Views

Last post by Wolfgangf
08 Mar 2015, 11:50
[RESOLVED]Office 365 SMTP

Last post by jimmers1972 « 07 Mar 2015, 21:35
Replies: 2
by jimmers1972 » 07 Mar 2015, 00:21

2 Replies

4502 Views

Last post by jimmers1972
07 Mar 2015, 21:35
Ticket Archive functionality in OTRS 4

Last post by pituca « 07 Mar 2015, 19:52

by pituca » 07 Mar 2015, 19:52

0 Replies

1179 Views

Last post by pituca
07 Mar 2015, 19:52
SQL ERROR

Last post by crythias « 07 Mar 2015, 17:13
Replies: 1
by nicolle » 06 Mar 2015, 22:48

1 Replies

481 Views

Last post by crythias
07 Mar 2015, 17:13
[Partially Solved] Cannot change customer

Last post by crythias « 07 Mar 2015, 17:07
Replies: 1
by zbigniew » 07 Mar 2015, 00:49

1 Replies

1392 Views

Last post by crythias
07 Mar 2015, 17:07
Can't login to OTRS after upgrade from 3.3.3 to 4.0.6

Last post by mst-otrs « 07 Mar 2015, 09:42
Replies: 1
by mst-otrs » 07 Mar 2015, 05:53

1 Replies

643 Views

Last post by mst-otrs
07 Mar 2015, 09:42
Manipulate ticket by email.

Last post by akbar415 « 06 Mar 2015, 18:42

by akbar415 » 06 Mar 2015, 18:42

0 Replies

433 Views

Last post by akbar415
06 Mar 2015, 18:42
[SOLVED]Get rid of grey background PDF

Last post by aph « 06 Mar 2015, 18:36
Replies: 14
by aph » 04 Mar 2015, 15:03

14 Replies

5950 Views

Last post by aph
06 Mar 2015, 18:36
TickectList Statistics with linked CI

Last post by EXG133 « 06 Mar 2015, 11:58
Replies: 5
by Gonzalo » 06 Nov 2014, 19:36

5 Replies

3145 Views

Last post by EXG133
06 Mar 2015, 11:58
[SOLVED] "Your´re browser is too old" - message

Last post by florifreeman « 06 Mar 2015, 11:13
Replies: 2
by florifreeman » 06 Mar 2015, 09:35

2 Replies

2268 Views

Last post by florifreeman
06 Mar 2015, 11:13
Customer information center problem

Last post by duffy « 06 Mar 2015, 09:24
Replies: 2
by duffy » 05 Mar 2015, 22:14

2 Replies

793 Views

Last post by duffy
06 Mar 2015, 09:24
Capture Customer-User demographics, and update?

Last post by Linwood « 05 Mar 2015, 20:52
Replies: 6
by Linwood » 03 Mar 2015, 06:02

6 Replies

2563 Views

Last post by Linwood
05 Mar 2015, 20:52
[SOLVED] Force Customer User Login and CustomerID to be same as Email

Last post by Linwood « 05 Mar 2015, 19:07
Replies: 3
by Linwood » 03 Mar 2015, 22:52

3 Replies

2011 Views

Last post by Linwood
05 Mar 2015, 19:07
Escalating ticket notification

Last post by crythias « 05 Mar 2015, 17:05
Replies: 1
by keerthi » 05 Mar 2015, 06:02

1 Replies

747 Views

Last post by crythias
05 Mar 2015, 17:05
Adding new button to AgentTicketStatusView

Last post by aph « 05 Mar 2015, 17:04
Replies: 3
by aph » 05 Mar 2015, 12:30

3 Replies

1601 Views

Last post by aph
05 Mar 2015, 17:04
System monitoring CI link

Last post by catharn « 05 Mar 2015, 16:46
Replies: 4
by pumaboy » 03 Mar 2015, 21:09

4 Replies

2659 Views

Last post by catharn
05 Mar 2015, 16:46
No email to customer when new ticket is created

Last post by peo « 05 Mar 2015, 15:27
Replies: 2
by peo » 05 Mar 2015, 12:38

2 Replies

1308 Views

Last post by peo
05 Mar 2015, 15:27
[SOLVED] Restore Applications and Config without script ??

Last post by RStraub « 05 Mar 2015, 15:03
Replies: 9
by florifreeman » 05 Mar 2015, 11:46

9 Replies

2654 Views

Last post by RStraub
05 Mar 2015, 15:03
difference between emial notification-ext and int

Last post by keerthi « 05 Mar 2015, 14:53
Replies: 2
by keerthi » 05 Mar 2015, 09:41

2 Replies

1106 Views

Last post by keerthi
05 Mar 2015, 14:53

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