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Help, open and close ticket is very slow.

Last post by mikeoldyang « 18 Jun 2014, 05:06
Replies: 18
by mikeoldyang » 16 May 2014, 04:42

18 Replies

12548 Views

Last post by mikeoldyang
18 Jun 2014, 05:06
[SOLVED] Report to differentiating open tickets mail/phone?

Last post by amdkryn « 17 Jun 2014, 19:56
Replies: 9
by amdkryn » 04 Jun 2014, 21:26

9 Replies

27526 Views

Last post by amdkryn
17 Jun 2014, 19:56
How to register a new agent module?

Last post by pb81 « 17 Jun 2014, 17:13
Replies: 6
by pb81 » 17 Jun 2014, 10:12

6 Replies

2708 Views

Last post by pb81
17 Jun 2014, 17:13
[SOLVED] YAML::XS, Not all prerequisites for this module

Last post by JeroenB « 16 Jun 2014, 17:08
Replies: 2
by JeroenB » 16 Jun 2014, 16:25

2 Replies

5019 Views

Last post by JeroenB
16 Jun 2014, 17:08
Change Stats Refresh rate

Last post by ChrisMachnicki « 16 Jun 2014, 16:36
Replies: 5
by ChrisMachnicki » 12 Jun 2014, 10:59

5 Replies

1766 Views

Last post by ChrisMachnicki
16 Jun 2014, 16:36
Queue created but I can't edit ticket in that queue

Last post by swype « 16 Jun 2014, 12:14
Replies: 2
by bvlahos » 12 Jun 2014, 19:05

2 Replies

1378 Views

Last post by swype
16 Jun 2014, 12:14
OTRS Scheduler issue

Last post by crythias « 14 Jun 2014, 08:34
Replies: 3
by hongphuc » 13 Jun 2014, 12:04

3 Replies

1917 Views

Last post by crythias
14 Jun 2014, 08:34
Can't get past logon screen once authenticated

Last post by crythias « 14 Jun 2014, 08:31
Replies: 1
by stevethink » 14 Jun 2014, 06:29

1 Replies

468 Views

Last post by crythias
14 Jun 2014, 08:31
Error during ticket create using SOAP

Last post by marcosaurelio « 14 Jun 2014, 01:08
Replies: 2
by marcosaurelio » 13 Jun 2014, 19:35

2 Replies

14403 Views

Last post by marcosaurelio
14 Jun 2014, 01:08
Session Management Error

Last post by zip « 13 Jun 2014, 10:34

by zip » 13 Jun 2014, 10:34

0 Replies

641 Views

Last post by zip
13 Jun 2014, 10:34
slow sysconfig

Last post by jojo « 12 Jun 2014, 21:55
Replies: 1
by wahlstedtw » 12 Jun 2014, 19:25

1 Replies

718 Views

Last post by jojo
12 Jun 2014, 21:55
Add Category to Ticket

Last post by bvlahos « 12 Jun 2014, 20:15
Replies: 2
by bvlahos » 12 Jun 2014, 18:51

2 Replies

1063 Views

Last post by bvlahos
12 Jun 2014, 20:15
service not working

Last post by wahlstedtw « 12 Jun 2014, 19:02
Replies: 8
by wahlstedtw » 09 Jun 2014, 17:13

8 Replies

4420 Views

Last post by wahlstedtw
12 Jun 2014, 19:02
Tickets not escalating

Last post by crythias « 12 Jun 2014, 13:38
Replies: 1
by scolardc » 12 Jun 2014, 10:57

1 Replies

432 Views

Last post by crythias
12 Jun 2014, 13:38
Change number of shown tickets in Overview

Last post by sesterhenn « 12 Jun 2014, 11:33
Replies: 5
by NullDevice » 19 Apr 2012, 03:07

5 Replies

2191 Views

Last post by sesterhenn
12 Jun 2014, 11:33
[Solved]Problems enter when I change LoginURL

Last post by Gonzalo « 12 Jun 2014, 10:38
Replies: 1
by Gonzalo » 11 Jun 2014, 18:41

1 Replies

814 Views

Last post by Gonzalo
12 Jun 2014, 10:38
Externally facing customer gateway

Last post by crythias « 11 Jun 2014, 23:44
Replies: 1
by fritzfreund » 11 Jun 2014, 23:32

1 Replies

846 Views

Last post by crythias
11 Jun 2014, 23:44
[SOLVED] Add dynamic field to dashboard

Last post by rodolphoramos « 11 Jun 2014, 21:54
Replies: 7
by zip » 10 Apr 2014, 11:56

7 Replies

4343 Views

Last post by rodolphoramos
11 Jun 2014, 21:54
Toolbar: activated but no icons!

Last post by schulmann « 11 Jun 2014, 19:29
Replies: 4
by did12345 » 06 Jun 2014, 09:20

4 Replies

2660 Views

Last post by schulmann
11 Jun 2014, 19:29
SLA Stats

Last post by waleed « 11 Jun 2014, 16:34
Replies: 1
by waleed » 08 Jun 2014, 11:16

1 Replies

809 Views

Last post by waleed
11 Jun 2014, 16:34
MOTD

Last post by crythias « 11 Jun 2014, 15:24
Replies: 1
by did12345 » 11 Jun 2014, 15:06

1 Replies

1172 Views

Last post by crythias
11 Jun 2014, 15:24
Multiple responsibles or watchers in a ticket?

Last post by crythias « 11 Jun 2014, 14:09
Replies: 9
by did12345 » 23 Sep 2013, 16:12

9 Replies

5586 Views

Last post by crythias
11 Jun 2014, 14:09
Locked Tickets Dissapearing Help 3.3.6

Last post by jloldham « 11 Jun 2014, 13:50
Replies: 2
by jloldham » 11 Jun 2014, 13:34

2 Replies

548 Views

Last post by jloldham
11 Jun 2014, 13:50
Owner Count/ Ticket Report

Last post by reneeb « 11 Jun 2014, 13:02
Replies: 1
by Sp39672G » 11 Jun 2014, 12:26

1 Replies

437 Views

Last post by reneeb
11 Jun 2014, 13:02
Unlocking escalated tickets

Last post by wurzel « 11 Jun 2014, 10:45
Replies: 1
by johncryan » 11 Jun 2014, 09:25

1 Replies

493 Views

Last post by wurzel
11 Jun 2014, 10:45
How to disable notification about Escalation?

Last post by wurzel « 11 Jun 2014, 10:42
Replies: 3
by zionlook » 05 Jun 2014, 15:19

3 Replies

2758 Views

Last post by wurzel
11 Jun 2014, 10:42
[SOLVED] new ticket / how format output string for search bo

Last post by lukbec « 10 Jun 2014, 20:49
Replies: 2
by lukbec » 10 Jun 2014, 11:26

2 Replies

1320 Views

Last post by lukbec
10 Jun 2014, 20:49
Access to MySQL Database (OTRS Appliance)

Last post by Schinzi « 10 Jun 2014, 11:13

by Schinzi » 10 Jun 2014, 11:13

0 Replies

359 Views

Last post by Schinzi
10 Jun 2014, 11:13
Notification when Customer updates the ticket

Last post by jojo « 08 Jun 2014, 21:13
Replies: 7
by vivexmail » 07 Jun 2014, 13:08

7 Replies

1311 Views

Last post by jojo
08 Jun 2014, 21:13
[SOLVED] Problem With AgentSelfNotifyOnAction (not working)

Last post by r4gn4r0kx « 07 Jun 2014, 01:14
Replies: 4
by r4gn4r0kx » 06 Jun 2014, 23:23

4 Replies

996 Views

Last post by r4gn4r0kx
07 Jun 2014, 01:14
[SOLVED] Auto responses coming from wrong email address

Last post by BerlinRalf « 06 Jun 2014, 14:51
Replies: 11
by vs845 » 11 Feb 2014, 20:56

11 Replies

7507 Views

Last post by BerlinRalf
06 Jun 2014, 14:51
Customer unable to reply

Last post by ChrisMachnicki « 06 Jun 2014, 12:52
Replies: 8
by ChrisMachnicki » 05 Jun 2014, 11:08

8 Replies

2919 Views

Last post by ChrisMachnicki
06 Jun 2014, 12:52
foreign key constraint fail

Last post by did12345 « 06 Jun 2014, 12:14
Replies: 2
by did12345 » 06 Jun 2014, 10:35

2 Replies

1668 Views

Last post by did12345
06 Jun 2014, 12:14
Google Chart and dtl?

Last post by soos « 06 Jun 2014, 01:05
Replies: 2
by soos » 05 Jun 2014, 16:38

2 Replies

1116 Views

Last post by soos
06 Jun 2014, 01:05
PID PostMasterMailbox running twice

Last post by guyisIT « 05 Jun 2014, 20:32
Replies: 4
by guyisIT » 24 Apr 2014, 20:26

4 Replies

1834 Views

Last post by guyisIT
05 Jun 2014, 20:32
Closing Other Agents Tickets

Last post by Chrispy « 05 Jun 2014, 18:54
Replies: 2
by Chrispy » 05 Jun 2014, 17:13

2 Replies

521 Views

Last post by Chrispy
05 Jun 2014, 18:54
Phonecall action always mentions System ID instead of Agent

Last post by crythias « 05 Jun 2014, 16:06
Replies: 5
by amdkryn » 28 Apr 2014, 21:51

5 Replies

1966 Views

Last post by crythias
05 Jun 2014, 16:06
Error in customer frontend

Last post by katerina « 05 Jun 2014, 16:05
Replies: 2
by katerina » 05 Jun 2014, 14:50

2 Replies

1853 Views

Last post by katerina
05 Jun 2014, 16:05
Internal Server Error - customer.pl No UserObject! (solved)

Last post by crythias « 05 Jun 2014, 15:30
Replies: 12
by erenk » 12 May 2014, 16:13

12 Replies

5690 Views

Last post by crythias
05 Jun 2014, 15:30
Kerberos Fallback

Last post by srenon « 05 Jun 2014, 14:07

by srenon » 05 Jun 2014, 14:07

0 Replies

811 Views

Last post by srenon
05 Jun 2014, 14:07
View by Queue results in Internal Error message

Last post by marc84 « 05 Jun 2014, 11:26
Replies: 1
by marc84 » 21 Oct 2013, 16:20

1 Replies

5431 Views

Last post by marc84
05 Jun 2014, 11:26
Auto refresh doesn't work

Last post by katerina « 05 Jun 2014, 10:45
Replies: 3
by katerina » 17 Apr 2014, 15:59

3 Replies

3682 Views

Last post by katerina
05 Jun 2014, 10:45
New to OTRS Few Questions

Last post by sgf81su « 04 Jun 2014, 20:20
Replies: 8
by sgf81su » 04 Jun 2014, 15:39

8 Replies

1485 Views

Last post by sgf81su
04 Jun 2014, 20:20
How to add note into opened ticket via incoming mail

Last post by leonardocoutoc « 04 Jun 2014, 16:51
Replies: 2
by leonardocoutoc » 04 Jun 2014, 15:03

2 Replies

1339 Views

Last post by leonardocoutoc
04 Jun 2014, 16:51
[SOLVED] Remote content in tickets - Enable for good?

Last post by soth « 04 Jun 2014, 15:21
Replies: 2
by soth » 04 Jun 2014, 09:11

2 Replies

1021 Views

Last post by soth
04 Jun 2014, 15:21
"MySQL server has gone away" error

Last post by dstover « 04 Jun 2014, 15:14
Replies: 2
by dstover » 03 Jun 2014, 17:05

2 Replies

1826 Views

Last post by dstover
04 Jun 2014, 15:14
Show Linked Tickets numbers in CustomerticketZoom informatio

Last post by jojo « 04 Jun 2014, 13:53
Replies: 5
by Gunjan » 28 May 2014, 12:42

5 Replies

1380 Views

Last post by jojo
04 Jun 2014, 13:53
Patch level upgrade

Last post by crythias « 04 Jun 2014, 13:51
Replies: 2
by andy17d » 04 Jun 2014, 12:48

2 Replies

1587 Views

Last post by crythias
04 Jun 2014, 13:51
Automatic reply with HTML

Last post by crythias « 04 Jun 2014, 13:26
Replies: 3
by zionlook » 03 Jun 2014, 15:12

3 Replies

2191 Views

Last post by crythias
04 Jun 2014, 13:26
How to adjust mailbox refresh rate?

Last post by jojo « 03 Jun 2014, 16:05
Replies: 5
by csluk » 03 Jun 2014, 15:58

5 Replies

962 Views

Last post by jojo
03 Jun 2014, 16:05

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