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[SOLVED] new ticket / how format output string for search bo

Last post by lukbec « 10 Jun 2014, 20:49
Replies: 2
by lukbec » 10 Jun 2014, 11:26

2 Replies

1286 Views

Last post by lukbec
10 Jun 2014, 20:49
Access to MySQL Database (OTRS Appliance)

Last post by Schinzi « 10 Jun 2014, 11:13

by Schinzi » 10 Jun 2014, 11:13

0 Replies

344 Views

Last post by Schinzi
10 Jun 2014, 11:13
Notification when Customer updates the ticket

Last post by jojo « 08 Jun 2014, 21:13
Replies: 7
by vivexmail » 07 Jun 2014, 13:08

7 Replies

1266 Views

Last post by jojo
08 Jun 2014, 21:13
[SOLVED] Problem With AgentSelfNotifyOnAction (not working)

Last post by r4gn4r0kx « 07 Jun 2014, 01:14
Replies: 4
by r4gn4r0kx » 06 Jun 2014, 23:23

4 Replies

957 Views

Last post by r4gn4r0kx
07 Jun 2014, 01:14
[SOLVED] Auto responses coming from wrong email address

Last post by BerlinRalf « 06 Jun 2014, 14:51
Replies: 11
by vs845 » 11 Feb 2014, 20:56

11 Replies

7275 Views

Last post by BerlinRalf
06 Jun 2014, 14:51
Customer unable to reply

Last post by ChrisMachnicki « 06 Jun 2014, 12:52
Replies: 8
by ChrisMachnicki » 05 Jun 2014, 11:08

8 Replies

2726 Views

Last post by ChrisMachnicki
06 Jun 2014, 12:52
foreign key constraint fail

Last post by did12345 « 06 Jun 2014, 12:14
Replies: 2
by did12345 » 06 Jun 2014, 10:35

2 Replies

1611 Views

Last post by did12345
06 Jun 2014, 12:14
Google Chart and dtl?

Last post by soos « 06 Jun 2014, 01:05
Replies: 2
by soos » 05 Jun 2014, 16:38

2 Replies

1081 Views

Last post by soos
06 Jun 2014, 01:05
PID PostMasterMailbox running twice

Last post by guyisIT « 05 Jun 2014, 20:32
Replies: 4
by guyisIT » 24 Apr 2014, 20:26

4 Replies

1803 Views

Last post by guyisIT
05 Jun 2014, 20:32
Closing Other Agents Tickets

Last post by Chrispy « 05 Jun 2014, 18:54
Replies: 2
by Chrispy » 05 Jun 2014, 17:13

2 Replies

498 Views

Last post by Chrispy
05 Jun 2014, 18:54
Phonecall action always mentions System ID instead of Agent

Last post by crythias « 05 Jun 2014, 16:06
Replies: 5
by amdkryn » 28 Apr 2014, 21:51

5 Replies

1905 Views

Last post by crythias
05 Jun 2014, 16:06
Error in customer frontend

Last post by katerina « 05 Jun 2014, 16:05
Replies: 2
by katerina » 05 Jun 2014, 14:50

2 Replies

1697 Views

Last post by katerina
05 Jun 2014, 16:05
Internal Server Error - customer.pl No UserObject! (solved)

Last post by crythias « 05 Jun 2014, 15:30
Replies: 12
by erenk » 12 May 2014, 16:13

12 Replies

5594 Views

Last post by crythias
05 Jun 2014, 15:30
Kerberos Fallback

Last post by srenon « 05 Jun 2014, 14:07

by srenon » 05 Jun 2014, 14:07

0 Replies

789 Views

Last post by srenon
05 Jun 2014, 14:07
View by Queue results in Internal Error message

Last post by marc84 « 05 Jun 2014, 11:26
Replies: 1
by marc84 » 21 Oct 2013, 16:20

1 Replies

5410 Views

Last post by marc84
05 Jun 2014, 11:26
Auto refresh doesn't work

Last post by katerina « 05 Jun 2014, 10:45
Replies: 3
by katerina » 17 Apr 2014, 15:59

3 Replies

3378 Views

Last post by katerina
05 Jun 2014, 10:45
New to OTRS Few Questions

Last post by sgf81su « 04 Jun 2014, 20:20
Replies: 8
by sgf81su » 04 Jun 2014, 15:39

8 Replies

1418 Views

Last post by sgf81su
04 Jun 2014, 20:20
How to add note into opened ticket via incoming mail

Last post by leonardocoutoc « 04 Jun 2014, 16:51
Replies: 2
by leonardocoutoc » 04 Jun 2014, 15:03

2 Replies

1288 Views

Last post by leonardocoutoc
04 Jun 2014, 16:51
[SOLVED] Remote content in tickets - Enable for good?

Last post by soth « 04 Jun 2014, 15:21
Replies: 2
by soth » 04 Jun 2014, 09:11

2 Replies

984 Views

Last post by soth
04 Jun 2014, 15:21
"MySQL server has gone away" error

Last post by dstover « 04 Jun 2014, 15:14
Replies: 2
by dstover » 03 Jun 2014, 17:05

2 Replies

1795 Views

Last post by dstover
04 Jun 2014, 15:14
Show Linked Tickets numbers in CustomerticketZoom informatio

Last post by jojo « 04 Jun 2014, 13:53
Replies: 5
by Gunjan » 28 May 2014, 12:42

5 Replies

1322 Views

Last post by jojo
04 Jun 2014, 13:53
Patch level upgrade

Last post by crythias « 04 Jun 2014, 13:51
Replies: 2
by andy17d » 04 Jun 2014, 12:48

2 Replies

1546 Views

Last post by crythias
04 Jun 2014, 13:51
Automatic reply with HTML

Last post by crythias « 04 Jun 2014, 13:26
Replies: 3
by zionlook » 03 Jun 2014, 15:12

3 Replies

2083 Views

Last post by crythias
04 Jun 2014, 13:26
How to adjust mailbox refresh rate?

Last post by jojo « 03 Jun 2014, 16:05
Replies: 5
by csluk » 03 Jun 2014, 15:58

5 Replies

906 Views

Last post by jojo
03 Jun 2014, 16:05
ITSM Permission groups for CIs

Last post by schaffel « 03 Jun 2014, 13:34
Replies: 3
by schaffel » 02 Jun 2014, 16:13

3 Replies

3131 Views

Last post by schaffel
03 Jun 2014, 13:34
Add the field "Time Units" from TimeAccounting to Overview

Last post by RStraub « 03 Jun 2014, 09:42
Replies: 2
by RStraub » 28 May 2014, 10:16

2 Replies

1409 Views

Last post by RStraub
03 Jun 2014, 09:42
[SOLVED] Process Tickets - Reply to customer through email

Last post by MrStetson « 03 Jun 2014, 08:57
Replies: 8
by dolfiz » 20 Jan 2014, 14:16

8 Replies

9243 Views

Last post by MrStetson
03 Jun 2014, 08:57
Error: Need TicketID!

Last post by szabolcssandor « 02 Jun 2014, 13:17
Replies: 4
by szabolcssandor » 02 Jun 2014, 11:31

4 Replies

1603 Views

Last post by szabolcssandor
02 Jun 2014, 13:17
Debug and monitor Process management

Last post by Jonath « 02 Jun 2014, 10:52

by Jonath » 02 Jun 2014, 10:52

0 Replies

751 Views

Last post by Jonath
02 Jun 2014, 10:52
Criticality not set from Customer web console

Last post by crythias « 31 May 2014, 19:34
Replies: 6
by Giulio Soleni » 26 May 2014, 14:59

6 Replies

2613 Views

Last post by crythias
31 May 2014, 19:34
Configure the Generic Agent to send e-mails automatically

Last post by crythias « 31 May 2014, 14:58
Replies: 20
by sunny » 30 May 2014, 08:43

20 Replies

6602 Views

Last post by crythias
31 May 2014, 14:58
Ticket first response time reached option generic agent

Last post by sunny « 31 May 2014, 12:04

by sunny » 31 May 2014, 12:04

0 Replies

1129 Views

Last post by sunny
31 May 2014, 12:04
Context sensitive options

Last post by dstover « 30 May 2014, 16:58

by dstover » 30 May 2014, 16:58

0 Replies

691 Views

Last post by dstover
30 May 2014, 16:58
ERROR: Can't Connect to (mail)

Last post by crythias « 30 May 2014, 14:07
Replies: 3
by csluk » 30 May 2014, 10:43

3 Replies

3687 Views

Last post by crythias
30 May 2014, 14:07
Services and Queues selection

Last post by crythias « 30 May 2014, 13:31
Replies: 1
by Giulio Soleni » 30 May 2014, 12:55

1 Replies

709 Views

Last post by crythias
30 May 2014, 13:31
Extern information for clients

Last post by crythias « 30 May 2014, 13:23
Replies: 9
by PepeMadrid » 28 May 2014, 11:20

9 Replies

2009 Views

Last post by crythias
30 May 2014, 13:23
Conditional Move to Queue

Last post by crythias « 29 May 2014, 14:21
Replies: 1
by ShlomiBenAmi » 29 May 2014, 13:56

1 Replies

770 Views

Last post by crythias
29 May 2014, 14:21
Move ticket emails externally or CC

Last post by crythias « 29 May 2014, 13:39
Replies: 3
by ju88a » 29 May 2014, 10:47

3 Replies

1617 Views

Last post by crythias
29 May 2014, 13:39
Notification email issue

Last post by jojo « 29 May 2014, 10:02
Replies: 1
by eyucks » 29 May 2014, 08:40

1 Replies

1107 Views

Last post by jojo
29 May 2014, 10:02
Add DynamicField to Dashboard

Last post by jeff « 28 May 2014, 16:36
Replies: 7
by jeff » 27 May 2014, 17:31

7 Replies

2500 Views

Last post by jeff
28 May 2014, 16:36
After Upgrading 3.0.11 to 3.1.1

Last post by pacal « 28 May 2014, 16:20
Replies: 3
by pacal » 29 Feb 2012, 16:25

3 Replies

2416 Views

Last post by pacal
28 May 2014, 16:20
Cron - Error Message

Last post by ccamel « 28 May 2014, 10:16
Replies: 2
by ccamel » 27 May 2014, 11:16

2 Replies

1696 Views

Last post by ccamel
28 May 2014, 10:16
Responsible field shows login not name

Last post by fex « 28 May 2014, 09:25
Replies: 10
by Tobosaku » 08 May 2014, 14:21

10 Replies

2366 Views

Last post by fex
28 May 2014, 09:25
survey model feedback form ticket number

Last post by kalyana1315 « 28 May 2014, 08:55

by kalyana1315 » 28 May 2014, 08:55

0 Replies

1061 Views

Last post by kalyana1315
28 May 2014, 08:55
Wrong Ticket Number

Last post by pantered « 27 May 2014, 21:04
Replies: 6
by pantered » 27 May 2014, 16:57

6 Replies

1843 Views

Last post by pantered
27 May 2014, 21:04
Problems auto-fetching e-mails POP3 [RESOLVED]

Last post by njgSII « 27 May 2014, 19:28
Replies: 13
by njgSII » 23 May 2014, 16:27

13 Replies

6165 Views

Last post by njgSII
27 May 2014, 19:28
Double tickets when OTRS address in CC:

Last post by crythias « 27 May 2014, 19:01
Replies: 3
by zionlook » 27 May 2014, 16:20

3 Replies

2737 Views

Last post by crythias
27 May 2014, 19:01
Customizing the customer self-registration - Appliance

Last post by crythias « 26 May 2014, 17:14
Replies: 2
by csanchez » 05 Feb 2014, 02:06

2 Replies

1714 Views

Last post by crythias
26 May 2014, 17:14
LDAP script?

Last post by crythias « 26 May 2014, 14:14
Replies: 1
by did12345 » 26 May 2014, 11:07

1 Replies

1136 Views

Last post by crythias
26 May 2014, 14:14
click on Hyperlink opens a blank page

Last post by Gunjan « 26 May 2014, 13:58
Replies: 6
by Gunjan » 12 May 2014, 12:47

6 Replies

1819 Views

Last post by Gunjan
26 May 2014, 13:58

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