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Permission problem

Last post by ugob « 18 Sep 2020, 14:40
Replies: 2
by ugob » 15 Sep 2020, 12:44

2 Replies

1468 Views

Last post by ugob
18 Sep 2020, 14:40
CMDB Bulk Edit Field

Last post by gslongo « 18 Sep 2020, 12:54

by gslongo » 18 Sep 2020, 12:54

0 Replies

1778 Views

Last post by gslongo
18 Sep 2020, 12:54
Integrating two OTRS via WebService

Last post by jojo « 16 Sep 2020, 21:48
Replies: 1
by Istepo » 16 Sep 2020, 21:30

1 Replies

947 Views

Last post by jojo
16 Sep 2020, 21:48
Ticket notification change following upgrade to OTRS 6

Last post by esaunders « 16 Sep 2020, 18:21
Replies: 2
by esaunders » 15 Sep 2020, 19:28

2 Replies

1507 Views

Last post by esaunders
16 Sep 2020, 18:21
[SOLVED] pending auto close does not work

Last post by hsaringer « 16 Sep 2020, 08:24
Replies: 5
by hsaringer » 16 Sep 2020, 06:38

5 Replies

3854 Views

Last post by hsaringer
16 Sep 2020, 08:24
Errors

Last post by pidilandia « 12 Sep 2020, 21:53
Replies: 16
by pidilandia » 07 Sep 2020, 20:53

16 Replies

6887 Views

Last post by pidilandia
12 Sep 2020, 21:53
Otrs Reports

Last post by root « 11 Sep 2020, 07:20
Replies: 3
by jepics44 » 23 Sep 2019, 20:02

3 Replies

2264 Views

Last post by root
11 Sep 2020, 07:20
[SOLVED] Disable Calendar Feature

Last post by gslongo « 09 Sep 2020, 16:17
Replies: 2
by gslongo » 09 Sep 2020, 15:19

2 Replies

2070 Views

Last post by gslongo
09 Sep 2020, 16:17
Edit CMDB view columns

Last post by skullz « 08 Sep 2020, 12:54
Replies: 1
by Istepo » 04 Sep 2020, 20:09

1 Replies

902 Views

Last post by skullz
08 Sep 2020, 12:54
Agent Permissions not work after Queue change

Last post by skullz « 04 Sep 2020, 16:02
Replies: 3
by DominikSPS » 04 Sep 2020, 09:15

3 Replies

3311 Views

Last post by skullz
04 Sep 2020, 16:02
[SOLVED] LDAP Customer into Company

Last post by Orichinal « 03 Sep 2020, 16:10
Replies: 2
by Orichinal » 03 Sep 2020, 14:37

2 Replies

1126 Views

Last post by Orichinal
03 Sep 2020, 16:10
[SOLVED] Logging of system configuration changes

Last post by kassaik « 03 Sep 2020, 08:13
Replies: 3
by kassaik » 02 Sep 2020, 14:23

3 Replies

1907 Views

Last post by kassaik
03 Sep 2020, 08:13
ACL change following update to OTRS 6

Last post by esaunders « 31 Aug 2020, 22:18
Replies: 4
by esaunders » 28 Aug 2020, 00:35

4 Replies

1700 Views

Last post by esaunders
31 Aug 2020, 22:18
Connecting OTRS DB to Power BI using SSL

Last post by root « 31 Aug 2020, 11:38
Replies: 2
by Cucharilla » 17 Jan 2020, 14:27

2 Replies

3247 Views

Last post by root
31 Aug 2020, 11:38
Use ACL in CMDB?

Last post by root « 26 Aug 2020, 22:18
Replies: 1
by Istepo » 26 Aug 2020, 21:26

1 Replies

798 Views

Last post by root
26 Aug 2020, 22:18
OTRS Blackbox 4.0.8 Migration to 5.0.0/6.0.0 Platfrom

Last post by jojo « 26 Aug 2020, 17:21
Replies: 3
by richardbiart » 26 Aug 2020, 16:18

3 Replies

1298 Views

Last post by jojo
26 Aug 2020, 17:21
OTRS Upgrade v5 to v6

Last post by manoj99 « 24 Aug 2020, 22:24

by manoj99 » 24 Aug 2020, 22:24

0 Replies

17976 Views

Last post by manoj99
24 Aug 2020, 22:24
[SOLVED] What tables need to be adjusted to separate a child ticket into a ticket without a parent

Last post by JDavis « 24 Aug 2020, 20:04
Replies: 2
by JDavis » 24 Aug 2020, 19:52

2 Replies

1214 Views

Last post by JDavis
24 Aug 2020, 20:04
Multiple email on ticket close

Last post by itxali « 24 Aug 2020, 11:29

by itxali » 24 Aug 2020, 11:29

0 Replies

1617 Views

Last post by itxali
24 Aug 2020, 11:29
synchronize user data

Last post by skullz « 24 Aug 2020, 07:36
Replies: 1
by dfoliveira » 23 Aug 2020, 22:34

1 Replies

1066 Views

Last post by skullz
24 Aug 2020, 07:36
[SOLVED] Help setting a postmaster filter for a field based on an email header value

Last post by JDavis « 21 Aug 2020, 19:58
Replies: 4
by JDavis » 21 Aug 2020, 00:20

4 Replies

1991 Views

Last post by JDavis
21 Aug 2020, 19:58
Email

Last post by root « 20 Aug 2020, 10:32
Replies: 11
by ronaldjerardmedina » 18 Aug 2020, 08:37

11 Replies

4185 Views

Last post by root
20 Aug 2020, 10:32
Web services

Last post by root « 20 Aug 2020, 10:28
Replies: 7
by OTRSis » 18 Aug 2020, 17:48

7 Replies

2200 Views

Last post by root
20 Aug 2020, 10:28
OTRS 6: Making more rows show up in the Customer User Management table

Last post by skullz « 19 Aug 2020, 16:54
Replies: 2
by DBar » 28 Jul 2020, 15:21

2 Replies

1282 Views

Last post by skullz
19 Aug 2020, 16:54
Certain time-based Jobs not working

Last post by himbeertoni « 19 Aug 2020, 12:37

by himbeertoni » 19 Aug 2020, 12:37

0 Replies

1623 Views

Last post by himbeertoni
19 Aug 2020, 12:37
root@localhost permission denied

Last post by wurzel « 13 Aug 2020, 22:01
Replies: 1
by aquino » 13 Aug 2020, 20:43

1 Replies

1314 Views

Last post by wurzel
13 Aug 2020, 22:01
OTRS 6.0.29: OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Last post by nscblauensteiner « 11 Aug 2020, 15:23
Replies: 5
by nscblauensteiner » 24 Jul 2020, 12:43

5 Replies

4330 Views

Last post by nscblauensteiner
11 Aug 2020, 15:23
Migrate otrs 5 to 6

Last post by spinaldf « 10 Aug 2020, 16:45
Replies: 6
by spinaldf » 10 Aug 2020, 15:23

6 Replies

4031 Views

Last post by spinaldf
10 Aug 2020, 16:45
IMAP Auth Failed

Last post by tmukasa « 10 Aug 2020, 15:18
Replies: 4
by tmukasa » 20 Jul 2020, 10:07

4 Replies

2492 Views

Last post by tmukasa
10 Aug 2020, 15:18
error on bin/otrs.Console.pl Admin::Package::UpgradeAll

Last post by steeman « 09 Aug 2020, 16:49
Replies: 2
by steeman » 05 Aug 2020, 08:52

2 Replies

1133 Views

Last post by steeman
09 Aug 2020, 16:49
Field with autocomplete user information

Last post by Istepo « 07 Aug 2020, 20:01
Replies: 4
by Istepo » 05 Aug 2020, 20:47

4 Replies

1746 Views

Last post by Istepo
07 Aug 2020, 20:01
Article subject will be empty if the subject contains only the ticket hook!

Last post by GnaXi « 05 Aug 2020, 13:45
Replies: 2
by GnaXi » 05 Aug 2020, 11:37

2 Replies

1817 Views

Last post by GnaXi
05 Aug 2020, 13:45
502 proxy error

Last post by jojo « 04 Aug 2020, 10:18
Replies: 1
by hssandy » 04 Aug 2020, 09:08

1 Replies

1517 Views

Last post by jojo
04 Aug 2020, 10:18
Perl Modules

Last post by manoj99 « 03 Aug 2020, 23:07
Replies: 3
by manoj99 » 30 Jul 2020, 17:16

3 Replies

2270 Views

Last post by manoj99
03 Aug 2020, 23:07
CC for new tickets from Portal

Last post by root « 03 Aug 2020, 13:17
Replies: 1
by miquelangeld » 03 Aug 2020, 12:47

1 Replies

909 Views

Last post by root
03 Aug 2020, 13:17
Disable new ticket from Email

Last post by miquelangeld « 03 Aug 2020, 12:43
Replies: 2
by miquelangeld » 03 Aug 2020, 11:18

2 Replies

1394 Views

Last post by miquelangeld
03 Aug 2020, 12:43
Customerdata -> Ticket Dynamic Fields via GenericAgent

Last post by MisterShelby « 01 Aug 2020, 09:06
Replies: 3
by PhyrePhoX » 25 Jan 2018, 10:44

3 Replies

3801 Views

Last post by MisterShelby
01 Aug 2020, 09:06
Filter queue-based ticket type

Last post by alexus « 31 Jul 2020, 16:19
Replies: 4
by dfoliveira » 27 Jul 2020, 05:35

4 Replies

2136 Views

Last post by alexus
31 Jul 2020, 16:19
OTRS 6: Making Dynamic Fields show up in Ticket Overview and Ticket Search

Last post by skullz « 29 Jul 2020, 17:04
Replies: 12
by DBar » 23 Jul 2020, 14:55

12 Replies

6646 Views

Last post by skullz
29 Jul 2020, 17:04
OTRS does not send Emails

Last post by dsepeur « 29 Jul 2020, 12:33
Replies: 3
by dsepeur » 29 Jul 2020, 11:01

3 Replies

3823 Views

Last post by dsepeur
29 Jul 2020, 12:33
Problems with Admin module

Last post by preacher « 27 Jul 2020, 07:24
Replies: 1
by preacher » 26 Jul 2020, 23:51

1 Replies

644 Views

Last post by preacher
27 Jul 2020, 07:24
How do I enable customer.pl?

Last post by jojo « 26 Jul 2020, 21:41
Replies: 3
by Mishuri » 26 Jul 2020, 20:17

3 Replies

1673 Views

Last post by jojo
26 Jul 2020, 21:41
Multiple tickets from same mail address

Last post by skullz « 25 Jul 2020, 02:57
Replies: 3
by lltarget » 24 Jul 2020, 11:01

3 Replies

1639 Views

Last post by skullz
25 Jul 2020, 02:57
Problem with the login - Session has timed out. Please log in again

Last post by skullz « 24 Jul 2020, 14:15
Replies: 1
by PetrofSkyLine » 24 Jul 2020, 08:37

1 Replies

967 Views

Last post by skullz
24 Jul 2020, 14:15
NameChange

Last post by root « 24 Jul 2020, 14:01
Replies: 3
by SirGawain » 23 Jul 2020, 12:49

3 Replies

1054 Views

Last post by root
24 Jul 2020, 14:01
OTRS 6: Mail problems

Last post by mgoeppl « 23 Jul 2020, 13:43
Replies: 3
by mgoeppl » 23 Jul 2020, 11:27

3 Replies

2289 Views

Last post by mgoeppl
23 Jul 2020, 13:43
OTRS 6: Adding columns to the Customer User Management table

Last post by DBar « 23 Jul 2020, 11:15
Replies: 2
by DBar » 23 Jul 2020, 08:40

2 Replies

1203 Views

Last post by DBar
23 Jul 2020, 11:15
CustomerGroupSupportis disabled but still running

Last post by skullz « 22 Jul 2020, 16:30
Replies: 1
by hbcaspa » 22 Jul 2020, 13:53

1 Replies

896 Views

Last post by skullz
22 Jul 2020, 16:30
Capturing the "resolved" state for reports

Last post by skullz « 15 Jul 2020, 18:10
Replies: 1
by ccarson » 15 Jul 2020, 15:15

1 Replies

877 Views

Last post by skullz
15 Jul 2020, 18:10
OTRS 6: MailAccountFetch not delivering tickets

Last post by skullz « 15 Jul 2020, 01:44
Replies: 1
by elio » 13 Jul 2020, 13:17

1 Replies

919 Views

Last post by skullz
15 Jul 2020, 01:44

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