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Add extra TicketFreeText fields

Last post by hellproducts « 13 Jan 2012, 13:48
Replies: 6
by hellproducts » 13 Jan 2012, 12:08

6 Replies

2848 Views

Last post by hellproducts
13 Jan 2012, 13:48
Turn off auto priority

Last post by Marwain « 13 Jan 2012, 12:13

by Marwain » 13 Jan 2012, 12:13

0 Replies

677 Views

Last post by Marwain
13 Jan 2012, 12:13
Email importance/priority

Last post by Wolfgangf « 13 Jan 2012, 08:12
Replies: 1
by eturconi » 11 Jan 2012, 09:43

1 Replies

1021 Views

Last post by Wolfgangf
13 Jan 2012, 08:12
FreeText Field wrong display in Ticket Information

Last post by IcarusNM « 13 Jan 2012, 00:04
Replies: 2
by IcarusNM » 12 Jan 2012, 19:46

2 Replies

1203 Views

Last post by IcarusNM
13 Jan 2012, 00:04
Free Text Field default not working

Last post by IcarusNM « 12 Jan 2012, 19:38
Replies: 4
by IcarusNM » 11 Jan 2012, 23:55

4 Replies

2118 Views

Last post by IcarusNM
12 Jan 2012, 19:38
Issue with LDAP Customer Authentication

Last post by Nisha « 12 Jan 2012, 18:59

by Nisha » 12 Jan 2012, 18:59

0 Replies

709 Views

Last post by Nisha
12 Jan 2012, 18:59
Weekly or monthly reports of billable time per person

Last post by sparker « 12 Jan 2012, 17:43
Replies: 3
by HPP » 30 Sep 2011, 20:11

3 Replies

1696 Views

Last post by sparker
12 Jan 2012, 17:43
Use of uninitialized value in numeric gt (>)

Last post by jojo « 12 Jan 2012, 16:42
Replies: 1
by eturconi » 12 Jan 2012, 10:56

1 Replies

1420 Views

Last post by jojo
12 Jan 2012, 16:42
Setting up company wide multi-department helpdesk

Last post by crythias « 12 Jan 2012, 14:47
Replies: 1
by bbryan » 11 Jan 2012, 23:40

1 Replies

11035 Views

Last post by crythias
12 Jan 2012, 14:47
Queue icons in Statistics (nice to have)

Last post by HervE « 12 Jan 2012, 11:11

by HervE » 12 Jan 2012, 11:11

0 Replies

1764 Views

Last post by HervE
12 Jan 2012, 11:11
Display date create ticket in customer view zoom

Last post by majo053 « 11 Jan 2012, 23:27
Replies: 1
by hero188 » 06 Oct 2011, 08:32

1 Replies

1550 Views

Last post by majo053
11 Jan 2012, 23:27
Building test/developer OTRS system from live System

Last post by sdombora « 11 Jan 2012, 23:07

by sdombora » 11 Jan 2012, 23:07

0 Replies

545 Views

Last post by sdombora
11 Jan 2012, 23:07
Dynamic fields

Last post by KCT « 11 Jan 2012, 18:23
Replies: 1
by KCT » 11 Jan 2012, 17:10

1 Replies

1034 Views

Last post by KCT
11 Jan 2012, 18:23
Create multiple user with the same email address

Last post by jojo « 10 Jan 2012, 20:45
Replies: 1
by asima » 10 Jan 2012, 16:57

1 Replies

1004 Views

Last post by jojo
10 Jan 2012, 20:45
Ticket - Accounted time

Last post by sparker « 10 Jan 2012, 18:46
Replies: 2
by Sergio » 09 May 2011, 14:43

2 Replies

1421 Views

Last post by sparker
10 Jan 2012, 18:46
Agent ticket "lifecycle"

Last post by nemec « 10 Jan 2012, 16:53
Replies: 2
by nemec » 27 Dec 2011, 16:57

2 Replies

887 Views

Last post by nemec
10 Jan 2012, 16:53
Namespace Core.App could not be initialized ...

Last post by donny75 « 10 Jan 2012, 14:44

by donny75 » 10 Jan 2012, 14:44

0 Replies

563 Views

Last post by donny75
10 Jan 2012, 14:44
Error Module 'Kernel::Config::GenericAgent' not found!

Last post by danchitu86 « 10 Jan 2012, 12:59
Replies: 3
by danchitu86 » 06 Jan 2012, 10:45

3 Replies

1344 Views

Last post by danchitu86
10 Jan 2012, 12:59
HTML code in translated messages

Last post by silkgoat « 10 Jan 2012, 09:35

by silkgoat » 10 Jan 2012, 09:35

0 Replies

466 Views

Last post by silkgoat
10 Jan 2012, 09:35
reply to a client (external email) with email trail included

Last post by sms « 09 Jan 2012, 22:27
Replies: 1
by zyke0423 » 30 Nov 2011, 02:47

1 Replies

1141 Views

Last post by sms
09 Jan 2012, 22:27
Assign customer to queue according to customer type

Last post by crythias « 09 Jan 2012, 20:23
Replies: 1
by duffy » 09 Jan 2012, 16:28

1 Replies

943 Views

Last post by crythias
09 Jan 2012, 20:23
Problem with X-OTRS Headers in 3.0.10 version

Last post by robvietti « 09 Jan 2012, 17:07

by robvietti » 09 Jan 2012, 17:07

0 Replies

406 Views

Last post by robvietti
09 Jan 2012, 17:07
otrs 3 with iis 7 and Microsoft sql

Last post by spiderpig « 09 Jan 2012, 16:51
Replies: 5
by spiderpig » 06 Jan 2012, 04:11

5 Replies

2690 Views

Last post by spiderpig
09 Jan 2012, 16:51
[SOLVED]TicketFreeKeys multiplying

Last post by pekkaar « 09 Jan 2012, 15:47
Replies: 2
by pekkaar » 05 Jan 2012, 18:45

2 Replies

1529 Views

Last post by pekkaar
09 Jan 2012, 15:47
FAQ-Modul: default text for the empty fields?

Last post by joel « 09 Jan 2012, 15:43

by joel » 09 Jan 2012, 15:43

0 Replies

801 Views

Last post by joel
09 Jan 2012, 15:43
Email notifications for user

Last post by crythias « 09 Jan 2012, 15:38
Replies: 2
by nemec » 27 Dec 2011, 16:44

2 Replies

710 Views

Last post by crythias
09 Jan 2012, 15:38
how to remove /otrs/ from URL in windows server 2003?

Last post by mugunth « 09 Jan 2012, 14:42

by mugunth » 09 Jan 2012, 14:42

0 Replies

670 Views

Last post by mugunth
09 Jan 2012, 14:42
Removing otrs from customer url

Last post by mugunth « 09 Jan 2012, 14:24
Replies: 2
by jforrow » 30 Mar 2011, 17:39

2 Replies

1919 Views

Last post by mugunth
09 Jan 2012, 14:24
Filter management

Last post by Wolfgangf « 09 Jan 2012, 13:33
Replies: 4
by dileep0358 » 06 Jan 2012, 08:14

4 Replies

2046 Views

Last post by Wolfgangf
09 Jan 2012, 13:33
Add "unchanged duration" to Dashboard

Last post by HervE « 09 Jan 2012, 11:32

by HervE » 09 Jan 2012, 11:32

0 Replies

543 Views

Last post by HervE
09 Jan 2012, 11:32
Give permission to one agent to create customer in one queue

Last post by nima0102 « 09 Jan 2012, 10:23

by nima0102 » 09 Jan 2012, 10:23

0 Replies

889 Views

Last post by nima0102
09 Jan 2012, 10:23
upgrade to 2.4.9

Last post by veeracoomar « 09 Jan 2012, 10:22
Replies: 3
by thiru2109 » 15 Jan 2011, 20:32

3 Replies

2251 Views

Last post by veeracoomar
09 Jan 2012, 10:22
[SOLVED] Hide Queue from Customer

Last post by zhakal « 08 Jan 2012, 00:34
Replies: 2
by zhakal » 06 Jan 2012, 21:49

2 Replies

1902 Views

Last post by zhakal
08 Jan 2012, 00:34
How to remove otrs from support.domain.com/otrs

Last post by mugunth « 07 Jan 2012, 13:31
Replies: 3
by hardesty » 12 Nov 2010, 20:28

3 Replies

2376 Views

Last post by mugunth
07 Jan 2012, 13:31
Sub Queues...

Last post by laurie_neil « 06 Jan 2012, 18:49

by laurie_neil » 06 Jan 2012, 18:49

0 Replies

461 Views

Last post by laurie_neil
06 Jan 2012, 18:49
Nagios/OTRS Integration

Last post by kevinbednar « 06 Jan 2012, 18:32
Replies: 4
by kevinbednar » 06 Jan 2012, 15:46

4 Replies

2555 Views

Last post by kevinbednar
06 Jan 2012, 18:32
Apache2 mod_perl configuration for another instance of OTRS

Last post by hitazcl « 06 Jan 2012, 16:15

by hitazcl » 06 Jan 2012, 16:15

0 Replies

869 Views

Last post by hitazcl
06 Jan 2012, 16:15
Solved: SQL Server to MySQL Migration

Last post by cmadoery « 06 Jan 2012, 15:41
Replies: 7
by RBehr » 21 Jul 2011, 11:37

7 Replies

4570 Views

Last post by cmadoery
06 Jan 2012, 15:41
How to hide Client dashboard from agents

Last post by CristianCS « 05 Jan 2012, 17:38

by CristianCS » 05 Jan 2012, 17:38

0 Replies

621 Views

Last post by CristianCS
05 Jan 2012, 17:38
POP error

Last post by jojo « 05 Jan 2012, 14:16
Replies: 5
by brightrif » 05 Jan 2012, 13:56

5 Replies

1969 Views

Last post by jojo
05 Jan 2012, 14:16
translation

Last post by dma976 « 05 Jan 2012, 14:09

by dma976 » 05 Jan 2012, 14:09

0 Replies

749 Views

Last post by dma976
05 Jan 2012, 14:09
SMTP setup error

Last post by jojo « 05 Jan 2012, 11:48
Replies: 5
by brightrif » 05 Jan 2012, 10:23

5 Replies

1857 Views

Last post by jojo
05 Jan 2012, 11:48
ticket not immediately disappearing from the queue on close

Last post by jojo « 05 Jan 2012, 10:10
Replies: 5
by ipguy » 04 Jan 2012, 07:01

5 Replies

2320 Views

Last post by jojo
05 Jan 2012, 10:10
Performance of TicketOverview

Last post by sms « 05 Jan 2012, 08:37
Replies: 2
by sms » 04 Jan 2012, 19:50

2 Replies

1099 Views

Last post by sms
05 Jan 2012, 08:37
SessionID invalid! Need user data! MySQL-Win SVR2008

Last post by jgarcia « 04 Jan 2012, 21:05

by jgarcia » 04 Jan 2012, 21:05

0 Replies

833 Views

Last post by jgarcia
04 Jan 2012, 21:05
[SOLVED] Change Service

Last post by bhralmeida « 04 Jan 2012, 17:10
Replies: 2
by bhralmeida » 02 Jan 2012, 20:25

2 Replies

1562 Views

Last post by bhralmeida
04 Jan 2012, 17:10
OTRS server disconnections

Last post by HervE « 04 Jan 2012, 15:09
Replies: 12
by HervE » 27 Dec 2011, 19:01

12 Replies

6142 Views

Last post by HervE
04 Jan 2012, 15:09
to manage 2 or more levels support

Last post by crythias « 04 Jan 2012, 15:01
Replies: 3
by Ramata » 04 Jan 2012, 04:16

3 Replies

1559 Views

Last post by crythias
04 Jan 2012, 15:01
Statistic screen on OTRS 3.0.5

Last post by CristianCS « 04 Jan 2012, 13:43
Replies: 8
by CristianCS » 29 Dec 2011, 17:45

8 Replies

2501 Views

Last post by CristianCS
04 Jan 2012, 13:43
Notification email to all adresses from external mail

Last post by sale1902 « 04 Jan 2012, 10:48

by sale1902 » 04 Jan 2012, 10:48

0 Replies

544 Views

Last post by sale1902
04 Jan 2012, 10:48

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