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Attach a file to the customer profil

Last post by Asvinours « 23 Jun 2011, 15:04
Replies: 2
by Asvinours » 16 Jun 2011, 16:28

2 Replies

1252 Views

Last post by Asvinours
23 Jun 2011, 15:04
Move tickets to a new database

Last post by ferrosti « 23 Jun 2011, 11:42
Replies: 1
by bsod » 23 Jun 2011, 09:11

1 Replies

779 Views

Last post by ferrosti
23 Jun 2011, 11:42
Customer Auth - Authentication Issue

Last post by apsdev « 23 Jun 2011, 09:08
Replies: 6
by apsdev » 22 Jun 2011, 08:15

6 Replies

3354 Views

Last post by apsdev
23 Jun 2011, 09:08
Create Ticketstatistik with Customer Fields

Last post by MrSchrotti « 23 Jun 2011, 07:53

by MrSchrotti » 23 Jun 2011, 07:53

0 Replies

611 Views

Last post by MrSchrotti
23 Jun 2011, 07:53
Customer User and Agents Authentication with different DB

Last post by MichaelR « 23 Jun 2011, 03:49
Replies: 1
by apsdev » 21 Jun 2011, 14:07

1 Replies

1665 Views

Last post by MichaelR
23 Jun 2011, 03:49
"RO" for all customers

Last post by MichaelR « 23 Jun 2011, 03:46
Replies: 6
by tomekliw » 20 Jun 2011, 12:58

6 Replies

2929 Views

Last post by MichaelR
23 Jun 2011, 03:46
Accounted Time and job comments

Last post by crythias « 22 Jun 2011, 16:55
Replies: 4
by aandstech » 17 Sep 2010, 16:22

4 Replies

1962 Views

Last post by crythias
22 Jun 2011, 16:55
ITSM Change : How to modify the Change Add form

Last post by jojo « 22 Jun 2011, 15:46
Replies: 3
by StefanoBoccanera » 22 Jun 2011, 13:24

3 Replies

1357 Views

Last post by jojo
22 Jun 2011, 15:46
Help about SLA

Last post by khalidsow « 21 Jun 2011, 17:43
Replies: 1
by khalidsow » 21 Jun 2011, 11:52

1 Replies

616 Views

Last post by khalidsow
21 Jun 2011, 17:43
Prevent Escalation on Lock Ticket

Last post by tdeklein « 21 Jun 2011, 16:07
Replies: 1
by priyagokhle » 17 Jun 2011, 13:17

1 Replies

1236 Views

Last post by tdeklein
21 Jun 2011, 16:07
Where we can see the mails sent thru webmail (sentmail)

Last post by crythias « 21 Jun 2011, 13:55
Replies: 2
by rani+bandaru » 21 Jun 2011, 08:10

2 Replies

1189 Views

Last post by crythias
21 Jun 2011, 13:55
Customers Using LDAP

Last post by rwoeke « 21 Jun 2011, 12:04
Replies: 1
by rwoeke » 21 Jun 2011, 10:04

1 Replies

726 Views

Last post by rwoeke
21 Jun 2011, 12:04
Multiple Customers

Last post by MichaelR « 21 Jun 2011, 01:37
Replies: 3
by jhanigan » 20 Jun 2011, 18:26

3 Replies

1426 Views

Last post by MichaelR
21 Jun 2011, 01:37
Internal notes in statistics

Last post by crythias « 20 Jun 2011, 18:38
Replies: 1
by Odopt » 20 Jun 2011, 11:18

1 Replies

723 Views

Last post by crythias
20 Jun 2011, 18:38
Where can I found Log.pm

Last post by jojo « 20 Jun 2011, 18:17
Replies: 3
by yuri0001 » 20 Jun 2011, 14:44

3 Replies

1691 Views

Last post by jojo
20 Jun 2011, 18:17
No follow-up for tickets from the old server

Last post by changhelry « 20 Jun 2011, 18:07
Replies: 3
by mreichelt » 15 Oct 2010, 16:41

3 Replies

1814 Views

Last post by changhelry
20 Jun 2011, 18:07
Email are not fetching automatically

Last post by lightwave22 « 20 Jun 2011, 18:03
Replies: 19
by lightwave22 » 03 Jun 2011, 04:47

19 Replies

8690 Views

Last post by lightwave22
20 Jun 2011, 18:03
Age time in working hours

Last post by mark « 20 Jun 2011, 16:54

by mark » 20 Jun 2011, 16:54

0 Replies

505 Views

Last post by mark
20 Jun 2011, 16:54
Frontend::Agent::Ticket::ViewMove Vs external-note [SOLVED]

Last post by SLESSARD « 20 Jun 2011, 15:54
Replies: 3
by SLESSARD » 29 Apr 2011, 17:10

3 Replies

1143 Views

Last post by SLESSARD
20 Jun 2011, 15:54
Change Ticket Type upon reply

Last post by rwoeke « 20 Jun 2011, 10:09
Replies: 9
by rwoeke » 08 Jun 2011, 12:30

9 Replies

3225 Views

Last post by rwoeke
20 Jun 2011, 10:09
Filter email based on customer LDAP data

Last post by AnthonySadler « 20 Jun 2011, 08:22

by AnthonySadler » 20 Jun 2011, 08:22

0 Replies

597 Views

Last post by AnthonySadler
20 Jun 2011, 08:22
Fulltext Searching within the Customer Interface

Last post by MichaelR « 20 Jun 2011, 00:57
Replies: 2
by MichaelR » 17 Jun 2011, 07:02

2 Replies

1487 Views

Last post by MichaelR
20 Jun 2011, 00:57
Customer -> New Ticket, filter queue based on ticket type

Last post by crythias « 18 Jun 2011, 05:50
Replies: 4
by Nicsoft » 04 Jun 2011, 10:43

4 Replies

3734 Views

Last post by crythias
18 Jun 2011, 05:50
GenericAgent / cronW / Mails from Customer

Last post by ferrosti « 17 Jun 2011, 16:05
Replies: 9
by CarpeVentum » 15 Jun 2011, 10:11

9 Replies

3669 Views

Last post by ferrosti
17 Jun 2011, 16:05
Close Ticket Notification

Last post by crythias « 17 Jun 2011, 14:37
Replies: 1
by oscar » 17 Jun 2011, 12:26

1 Replies

1186 Views

Last post by crythias
17 Jun 2011, 14:37
No default sort by priority

Last post by CarpeVentum « 17 Jun 2011, 11:38

by CarpeVentum » 17 Jun 2011, 11:38

0 Replies

752 Views

Last post by CarpeVentum
17 Jun 2011, 11:38
LockTimeOut Notification [SOLVED]

Last post by SLESSARD « 16 Jun 2011, 20:41
Replies: 4
by SLESSARD » 01 Jun 2011, 15:45

4 Replies

2330 Views

Last post by SLESSARD
16 Jun 2011, 20:41
Time format on Customer login dashboard

Last post by bertterbeest « 16 Jun 2011, 16:55
Replies: 6
by bertterbeest » 15 Jun 2011, 16:22

6 Replies

2117 Views

Last post by bertterbeest
16 Jun 2011, 16:55
CKEDITOR is undefined

Last post by dnw_jasper « 16 Jun 2011, 13:46
Replies: 2
by chrisstyles » 06 Jun 2011, 09:51

2 Replies

1761 Views

Last post by dnw_jasper
16 Jun 2011, 13:46
New emails are showing up as OPEN instead of NEW tickets

Last post by troffasky « 16 Jun 2011, 13:24
Replies: 1
by cappie » 16 Jun 2011, 08:50

1 Replies

996 Views

Last post by troffasky
16 Jun 2011, 13:24
Customer can't attach word file in IE 6

Last post by troffasky « 16 Jun 2011, 12:21
Replies: 1
by harish » 16 Jun 2011, 01:41

1 Replies

1375 Views

Last post by troffasky
16 Jun 2011, 12:21
Dashlets - by user logged in

Last post by MichaelR « 16 Jun 2011, 06:59
Replies: 4
by scurwood » 01 Jun 2011, 23:09

4 Replies

2166 Views

Last post by MichaelR
16 Jun 2011, 06:59
FreeBSD ITSM Upgrade issues

Last post by bmac « 15 Jun 2011, 18:53
Replies: 9
by bmac » 14 Jun 2011, 20:48

9 Replies

5476 Views

Last post by bmac
15 Jun 2011, 18:53
statistics

Last post by jordy2 « 15 Jun 2011, 15:37

by jordy2 » 15 Jun 2011, 15:37

0 Replies

505 Views

Last post by jordy2
15 Jun 2011, 15:37
Statuses not showing in Next ticket state + other questions

Last post by ferrosti « 15 Jun 2011, 12:03
Replies: 1
by DarknessBBB » 08 Jun 2011, 19:29

1 Replies

837 Views

Last post by ferrosti
15 Jun 2011, 12:03
[Error]: Need Data!

Last post by Mike_B « 14 Jun 2011, 19:56
Replies: 1
by Yarp » 02 Jun 2011, 15:46

1 Replies

7030 Views

Last post by Mike_B
14 Jun 2011, 19:56
reply email error

Last post by nathankc « 14 Jun 2011, 18:31
Replies: 8
by dama » 20 May 2011, 18:10

8 Replies

5839 Views

Last post by nathankc
14 Jun 2011, 18:31
Set Pending Time via Postmaster Filter/Email Headers

Last post by cgordoncarroll « 14 Jun 2011, 15:29
Replies: 3
by cgordoncarroll » 13 Jun 2011, 16:56

3 Replies

1756 Views

Last post by cgordoncarroll
14 Jun 2011, 15:29
How to handle dublicate tickets

Last post by krmagic « 14 Jun 2011, 11:13
Replies: 4
by krmagic » 09 Jun 2011, 13:08

4 Replies

1532 Views

Last post by krmagic
14 Jun 2011, 11:13
[SOLVED] ERROR- NEED MODULE

Last post by alfar « 14 Jun 2011, 01:12
Replies: 5
by alfar » 29 Apr 2011, 00:52

5 Replies

4548 Views

Last post by alfar
14 Jun 2011, 01:12
Customer web, configure the queues using ACL

Last post by jojo « 13 Jun 2011, 22:13
Replies: 7
by Nicsoft » 17 May 2011, 14:40

7 Replies

4172 Views

Last post by jojo
13 Jun 2011, 22:13
Different themes for customers from same domain

Last post by crythias « 13 Jun 2011, 15:36
Replies: 1
by tomekliw » 13 Jun 2011, 10:25

1 Replies

1324 Views

Last post by crythias
13 Jun 2011, 15:36
How can I add pending reminder Time to a stats report

Last post by heinrich_neumann « 13 Jun 2011, 13:07

by heinrich_neumann » 13 Jun 2011, 13:07

0 Replies

634 Views

Last post by heinrich_neumann
13 Jun 2011, 13:07
Missing the theme table in 3.08?

Last post by dwg « 11 Jun 2011, 22:16
Replies: 2
by dwg » 11 Jun 2011, 21:45

2 Replies

1650 Views

Last post by dwg
11 Jun 2011, 22:16
adding fields CustomerTicketMessage

Last post by crythias « 11 Jun 2011, 21:10
Replies: 1
by wael_sh » 11 Jun 2011, 17:56

1 Replies

560 Views

Last post by crythias
11 Jun 2011, 21:10
Add X-OTRS headers [Solved]

Last post by Asvinours « 10 Jun 2011, 21:38
Replies: 2
by Asvinours » 10 Jun 2011, 19:54

2 Replies

1864 Views

Last post by Asvinours
10 Jun 2011, 21:38
Can't locate Net/SSLeay.pm

Last post by nathankc « 10 Jun 2011, 20:58
Replies: 2
by nathankc » 09 Jun 2011, 18:17

2 Replies

2082 Views

Last post by nathankc
10 Jun 2011, 20:58
Setting up Customer with multible IDs (Company tickets)

Last post by dover « 10 Jun 2011, 19:14
Replies: 2
by dover » 10 Jun 2011, 18:31

2 Replies

806 Views

Last post by dover
10 Jun 2011, 19:14
Solved: Performance

Last post by Wolfgangf « 10 Jun 2011, 17:37
Replies: 1
by RBehr » 10 Jun 2011, 11:28

1 Replies

1070 Views

Last post by Wolfgangf
10 Jun 2011, 17:37
how to run GenericAgent from the command line?

Last post by crythias « 10 Jun 2011, 15:49
Replies: 1
by dunga » 25 May 2011, 12:02

1 Replies

1216 Views

Last post by crythias
10 Jun 2011, 15:49

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