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Change mandatory fields on customer creation + attachments

Last post by crythias « 29 Jun 2011, 21:05
Replies: 3
by will » 29 Jun 2011, 10:13

3 Replies

1668 Views

Last post by crythias
29 Jun 2011, 21:05
Add Auto Response

Last post by SLESSARD « 29 Jun 2011, 20:30
Replies: 13
by SLESSARD » 22 Jun 2011, 16:33

13 Replies

5332 Views

Last post by SLESSARD
29 Jun 2011, 20:30
Arrange Customer Edit form

Last post by HervE « 29 Jun 2011, 18:00
Replies: 3
by HervE » 29 Jun 2011, 11:23

3 Replies

4195 Views

Last post by HervE
29 Jun 2011, 18:00
Queue list and tree view

Last post by vargaviktor « 29 Jun 2011, 17:49
Replies: 8
by vargaviktor » 21 Jun 2011, 20:28

8 Replies

4832 Views

Last post by vargaviktor
29 Jun 2011, 17:49
[SOLVED] What are storage-type possible values?

Last post by HervE « 29 Jun 2011, 17:43
Replies: 4
by HervE » 29 Jun 2011, 10:37

4 Replies

4259 Views

Last post by HervE
29 Jun 2011, 17:43
[Solved] Customer Cannot View Tickets Under "My Tickets"

Last post by crythias « 29 Jun 2011, 17:34
Replies: 6
by adupre01 » 27 Jun 2011, 21:56

6 Replies

3307 Views

Last post by crythias
29 Jun 2011, 17:34
Updates to ticket notification

Last post by Jerry20874 « 29 Jun 2011, 16:42
Replies: 2
by Jerry20874 » 28 Jun 2011, 17:15

2 Replies

896 Views

Last post by Jerry20874
29 Jun 2011, 16:42
Open ticket via Email Error, someone help me please

Last post by crythias « 29 Jun 2011, 15:54
Replies: 2
by skizzo88 » 29 Jun 2011, 14:38

2 Replies

1891 Views

Last post by crythias
29 Jun 2011, 15:54
How to auto forward tickets to a specific Admin

Last post by crythias « 29 Jun 2011, 15:29
Replies: 1
by ralstonraz » 29 Jun 2011, 14:14

1 Replies

1035 Views

Last post by crythias
29 Jun 2011, 15:29
ConfigItem and Owner field

Last post by zygi fre « 29 Jun 2011, 14:15
Replies: 5
by zygi fre » 07 Jun 2011, 17:59

5 Replies

2530 Views

Last post by zygi fre
29 Jun 2011, 14:15
Changing visible fields in customer ticket request

Last post by s0ulShatter « 29 Jun 2011, 12:32
Replies: 2
by s0ulShatter » 29 Jun 2011, 12:07

2 Replies

784 Views

Last post by s0ulShatter
29 Jun 2011, 12:32
filter external incoming emails - ticke Limit [SOLVED]

Last post by greermurray « 29 Jun 2011, 02:37
Replies: 2
by greermurray » 28 Jun 2011, 22:48

2 Replies

854 Views

Last post by greermurray
29 Jun 2011, 02:37
How do I include sub-config files in Config.pm

Last post by crythias « 29 Jun 2011, 01:07
Replies: 1
by Nicsoft » 27 Jun 2011, 19:58

1 Replies

1513 Views

Last post by crythias
29 Jun 2011, 01:07
Imposible create ticket from Customer New Ticket

Last post by crythias « 29 Jun 2011, 00:59
Replies: 5
by guille » 17 Jun 2011, 10:11

5 Replies

3791 Views

Last post by crythias
29 Jun 2011, 00:59
Automatische Antworten

Last post by crythias « 29 Jun 2011, 00:45
Replies: 1
by marshen » 28 Jun 2011, 12:01

1 Replies

920 Views

Last post by crythias
29 Jun 2011, 00:45
Automatic Reply and Response

Last post by crythias « 28 Jun 2011, 20:52
Replies: 2
by greermurray » 28 Jun 2011, 18:04

2 Replies

931 Views

Last post by crythias
28 Jun 2011, 20:52
Stuck on web installation

Last post by kyleblake « 28 Jun 2011, 17:13
Replies: 1
by kyleblake » 27 Jun 2011, 22:38

1 Replies

806 Views

Last post by kyleblake
28 Jun 2011, 17:13
Dashboard: Same columns in overview as in "My Tickets"?

Last post by dnw_jasper « 28 Jun 2011, 15:39

by dnw_jasper » 28 Jun 2011, 15:39

0 Replies

1067 Views

Last post by dnw_jasper
28 Jun 2011, 15:39
Add config items to statistics

Last post by Configer « 28 Jun 2011, 10:32

by Configer » 28 Jun 2011, 10:32

0 Replies

753 Views

Last post by Configer
28 Jun 2011, 10:32
Distorted fonts inside mails

Last post by HervE « 27 Jun 2011, 16:57

by HervE » 27 Jun 2011, 16:57

0 Replies

609 Views

Last post by HervE
27 Jun 2011, 16:57
Re: errors ldap-customer[solved]

Last post by wthk « 27 Jun 2011, 16:44
Replies: 2
by fisk5 » 22 Feb 2011, 12:47

2 Replies

1979 Views

Last post by wthk
27 Jun 2011, 16:44
Reminder emails for a deleted ticket

Last post by jbloomer « 27 Jun 2011, 14:46

by jbloomer » 27 Jun 2011, 14:46

0 Replies

640 Views

Last post by jbloomer
27 Jun 2011, 14:46
Internal support queue

Last post by ZioBuddha « 27 Jun 2011, 11:49

by ZioBuddha » 27 Jun 2011, 11:49

0 Replies

807 Views

Last post by ZioBuddha
27 Jun 2011, 11:49
[SOLVED] Can't update anything.

Last post by crythias « 27 Jun 2011, 08:35
Replies: 3
by jgarcia » 27 Jun 2011, 06:41

3 Replies

1189 Views

Last post by crythias
27 Jun 2011, 08:35
[SOLVED]New ticket notification & close notification

Last post by jojo « 27 Jun 2011, 05:27
Replies: 2
by danieldai » 31 May 2011, 09:32

2 Replies

1169 Views

Last post by jojo
27 Jun 2011, 05:27
Configuration ITSMIncidentProblemManagement

Last post by Alexander Halle « 26 Jun 2011, 23:32
Replies: 3
by zouheir001 » 20 May 2011, 12:22

3 Replies

2213 Views

Last post by Alexander Halle
26 Jun 2011, 23:32
3.0.8 Bulk Issue

Last post by gumboot « 26 Jun 2011, 23:00
Replies: 1
by jfreeman2nc » 24 Jun 2011, 15:29

1 Replies

1319 Views

Last post by gumboot
26 Jun 2011, 23:00
[SOLVED] How to export translated notifications from DB

Last post by alfar « 25 Jun 2011, 17:59
Replies: 14
by alfar » 09 Jun 2011, 23:56

14 Replies

4481 Views

Last post by alfar
25 Jun 2011, 17:59
Apply templates to new email tickets?

Last post by crythias « 24 Jun 2011, 18:34
Replies: 1
by jfreeman2nc » 24 Jun 2011, 15:50

1 Replies

811 Views

Last post by crythias
24 Jun 2011, 18:34
OTRS error message on obtaining workorder information

Last post by artur4 « 24 Jun 2011, 17:10

by artur4 » 24 Jun 2011, 17:10

0 Replies

757 Views

Last post by artur4
24 Jun 2011, 17:10
pop3 auth failed

Last post by daeakins « 24 Jun 2011, 16:29
Replies: 2
by daeakins » 24 Jun 2011, 14:36

2 Replies

1487 Views

Last post by daeakins
24 Jun 2011, 16:29
Stats Overview doesnt work, Stats View does?

Last post by harry « 24 Jun 2011, 14:37
Replies: 5
by harry » 21 Jun 2011, 08:39

5 Replies

1610 Views

Last post by harry
24 Jun 2011, 14:37
FAQ module : "Page cannot be found"

Last post by meukmans « 24 Jun 2011, 12:58
Replies: 1
by meukmans » 22 Jun 2011, 10:31

1 Replies

1457 Views

Last post by meukmans
24 Jun 2011, 12:58
Sender address on Auto Response

Last post by RichardT « 24 Jun 2011, 12:19
Replies: 1
by RichardT » 15 Jun 2011, 14:08

1 Replies

960 Views

Last post by RichardT
24 Jun 2011, 12:19
How to Change the System's Domain Name

Last post by MichaelR « 24 Jun 2011, 08:39
Replies: 4
by PRT_RLS » 20 Jun 2011, 21:59

4 Replies

3182 Views

Last post by MichaelR
24 Jun 2011, 08:39
add ticketfreetext and articlefreetext to all interfaces

Last post by dwg « 24 Jun 2011, 05:34
Replies: 1
by dwg » 23 Jun 2011, 22:10

1 Replies

1259 Views

Last post by dwg
24 Jun 2011, 05:34
OTRS webmail folder issue

Last post by jojo « 23 Jun 2011, 21:49
Replies: 5
by shaileshjai » 21 Jun 2011, 12:29

5 Replies

1491 Views

Last post by jojo
23 Jun 2011, 21:49
Attach a file to the customer profil

Last post by Asvinours « 23 Jun 2011, 15:04
Replies: 2
by Asvinours » 16 Jun 2011, 16:28

2 Replies

1311 Views

Last post by Asvinours
23 Jun 2011, 15:04
Move tickets to a new database

Last post by ferrosti « 23 Jun 2011, 11:42
Replies: 1
by bsod » 23 Jun 2011, 09:11

1 Replies

834 Views

Last post by ferrosti
23 Jun 2011, 11:42
Customer Auth - Authentication Issue

Last post by apsdev « 23 Jun 2011, 09:08
Replies: 6
by apsdev » 22 Jun 2011, 08:15

6 Replies

3719 Views

Last post by apsdev
23 Jun 2011, 09:08
Create Ticketstatistik with Customer Fields

Last post by MrSchrotti « 23 Jun 2011, 07:53

by MrSchrotti » 23 Jun 2011, 07:53

0 Replies

646 Views

Last post by MrSchrotti
23 Jun 2011, 07:53
Customer User and Agents Authentication with different DB

Last post by MichaelR « 23 Jun 2011, 03:49
Replies: 1
by apsdev » 21 Jun 2011, 14:07

1 Replies

1726 Views

Last post by MichaelR
23 Jun 2011, 03:49
"RO" for all customers

Last post by MichaelR « 23 Jun 2011, 03:46
Replies: 6
by tomekliw » 20 Jun 2011, 12:58

6 Replies

3055 Views

Last post by MichaelR
23 Jun 2011, 03:46
Accounted Time and job comments

Last post by crythias « 22 Jun 2011, 16:55
Replies: 4
by aandstech » 17 Sep 2010, 16:22

4 Replies

2042 Views

Last post by crythias
22 Jun 2011, 16:55
ITSM Change : How to modify the Change Add form

Last post by jojo « 22 Jun 2011, 15:46
Replies: 3
by StefanoBoccanera » 22 Jun 2011, 13:24

3 Replies

1433 Views

Last post by jojo
22 Jun 2011, 15:46
Help about SLA

Last post by khalidsow « 21 Jun 2011, 17:43
Replies: 1
by khalidsow » 21 Jun 2011, 11:52

1 Replies

661 Views

Last post by khalidsow
21 Jun 2011, 17:43
Prevent Escalation on Lock Ticket

Last post by tdeklein « 21 Jun 2011, 16:07
Replies: 1
by priyagokhle » 17 Jun 2011, 13:17

1 Replies

1296 Views

Last post by tdeklein
21 Jun 2011, 16:07
Where we can see the mails sent thru webmail (sentmail)

Last post by crythias « 21 Jun 2011, 13:55
Replies: 2
by rani+bandaru » 21 Jun 2011, 08:10

2 Replies

1295 Views

Last post by crythias
21 Jun 2011, 13:55
Customers Using LDAP

Last post by rwoeke « 21 Jun 2011, 12:04
Replies: 1
by rwoeke » 21 Jun 2011, 10:04

1 Replies

770 Views

Last post by rwoeke
21 Jun 2011, 12:04
Multiple Customers

Last post by MichaelR « 21 Jun 2011, 01:37
Replies: 3
by jhanigan » 20 Jun 2011, 18:26

3 Replies

1523 Views

Last post by MichaelR
21 Jun 2011, 01:37

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