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New server, old database

Last post by zip « 08 Jul 2014, 13:08

by zip » 08 Jul 2014, 13:08

0 Replies

863 Views

Last post by zip
08 Jul 2014, 13:08
Errors

Last post by reneeb « 08 Jul 2014, 11:33
Replies: 2
by scoutermac » 07 Jul 2014, 23:07

2 Replies

588 Views

Last post by reneeb
08 Jul 2014, 11:33
Cannot view attachments on new email tickets.

Last post by crythias « 07 Jul 2014, 22:25
Replies: 6
by abarry » 12 Jun 2014, 14:52

6 Replies

2199 Views

Last post by crythias
07 Jul 2014, 22:25
Notes in viewsearch

Last post by batista « 07 Jul 2014, 21:43

by batista » 07 Jul 2014, 21:43

0 Replies

369 Views

Last post by batista
07 Jul 2014, 21:43
Tickets are not getting created in sequence

Last post by sri115 « 07 Jul 2014, 18:11
Replies: 6
by sri115 » 07 Jul 2014, 06:56

6 Replies

1471 Views

Last post by sri115
07 Jul 2014, 18:11
OTRS does not seek user base OPENLDAP

Last post by jojo « 07 Jul 2014, 17:09
Replies: 3
by dannyalisson » 07 Jul 2014, 16:40

3 Replies

739 Views

Last post by jojo
07 Jul 2014, 17:09
[SOLVED] Script failed to send data after editing config.pm

Last post by aph « 07 Jul 2014, 14:59
Replies: 3
by aph » 07 Jul 2014, 10:16

3 Replies

2349 Views

Last post by aph
07 Jul 2014, 14:59
How to display solution time for closed tickets?

Last post by jaro « 07 Jul 2014, 11:37

by jaro » 07 Jul 2014, 11:37

0 Replies

700 Views

Last post by jaro
07 Jul 2014, 11:37
Slave ticket: Error on customer mail

Last post by dcorbera « 07 Jul 2014, 11:25

by dcorbera » 07 Jul 2014, 11:25

0 Replies

690 Views

Last post by dcorbera
07 Jul 2014, 11:25
meaning of AuthSyncModule::LDAP::UserSyncInitialGroups

Last post by MarekK « 07 Jul 2014, 10:19
Replies: 2
by MarekK » 27 Jun 2014, 16:40

2 Replies

2778 Views

Last post by MarekK
07 Jul 2014, 10:19
SSO Problem with IE11

Last post by zip « 07 Jul 2014, 08:55

by zip » 07 Jul 2014, 08:55

0 Replies

933 Views

Last post by zip
07 Jul 2014, 08:55
[SOLVED] Active Directory Login with UPN user principal name

Last post by aph « 04 Jul 2014, 15:15
Replies: 4
by aph » 20 Jun 2014, 13:45

4 Replies

5145 Views

Last post by aph
04 Jul 2014, 15:15
SSO implementation error

Last post by crythias « 04 Jul 2014, 14:51
Replies: 1
by zura » 04 Jul 2014, 09:49

1 Replies

573 Views

Last post by crythias
04 Jul 2014, 14:51
stop from sync

Last post by crythias « 04 Jul 2014, 14:38
Replies: 1
by catweazle » 04 Jul 2014, 09:47

1 Replies

1347 Views

Last post by crythias
04 Jul 2014, 14:38
Ajax error because of cache subdir level

Last post by crythias « 04 Jul 2014, 14:31
Replies: 4
by RStraub » 02 Jul 2014, 09:27

4 Replies

2111 Views

Last post by crythias
04 Jul 2014, 14:31
[SOLVED - I Think!] Using SSL cert with Appliance

Last post by gob « 04 Jul 2014, 14:31
Replies: 1
by gob » 01 Jul 2014, 20:10

1 Replies

1393 Views

Last post by gob
04 Jul 2014, 14:31
[SOLVED] - Customer Ticket - Template Dropdown Selection

Last post by RStraub « 04 Jul 2014, 09:34
Replies: 1
by retro2707 » 03 Jul 2014, 17:08

1 Replies

1425 Views

Last post by RStraub
04 Jul 2014, 09:34
Email reading multiple times [solved]

Last post by timons « 04 Jul 2014, 06:35
Replies: 2
by timons » 04 Jul 2014, 05:00

2 Replies

598 Views

Last post by timons
04 Jul 2014, 06:35
Customer group membership via LDAP

Last post by crythias « 03 Jul 2014, 23:04
Replies: 12
by beverrm » 01 Mar 2011, 20:40

12 Replies

9935 Views

Last post by crythias
03 Jul 2014, 23:04
Migrated to new server attachments not showing

Last post by ju88a « 03 Jul 2014, 17:04
Replies: 6
by ju88a » 03 Jul 2014, 11:49

6 Replies

4028 Views

Last post by ju88a
03 Jul 2014, 17:04
[Workaround] LDAP Fallback to DB -> Password failed

Last post by catweazle « 03 Jul 2014, 09:17
Replies: 8
by catweazle » 27 Jun 2014, 11:38

8 Replies

4582 Views

Last post by catweazle
03 Jul 2014, 09:17
MasterSlave - Phone Call and reopen Ticket Slave

Last post by crythias « 02 Jul 2014, 18:01
Replies: 2
by amdkryn » 27 Jun 2014, 14:31

2 Replies

1098 Views

Last post by crythias
02 Jul 2014, 18:01
Can an agent turn a ticket or email into an 'order' ?

Last post by Giulio Soleni « 02 Jul 2014, 16:50
Replies: 2
by setecastronomy » 02 Jul 2014, 14:28

2 Replies

1568 Views

Last post by Giulio Soleni
02 Jul 2014, 16:50
Dynamic fields and services applied to queue level?

Last post by Giulio Soleni « 02 Jul 2014, 14:13
Replies: 2
by danieldai » 02 Jul 2014, 08:05

2 Replies

1239 Views

Last post by Giulio Soleni
02 Jul 2014, 14:13
HTTP 500 Server error upon http://localhost/otrs/installer

Last post by TobiasFrei « 02 Jul 2014, 08:31
Replies: 5
by ThatTim » 01 Jul 2014, 08:16

5 Replies

3514 Views

Last post by TobiasFrei
02 Jul 2014, 08:31
Attached Outlook mail not showing as attachment in OTRS

Last post by TobiasFrei « 02 Jul 2014, 08:21

by TobiasFrei » 02 Jul 2014, 08:21

0 Replies

4046 Views

Last post by TobiasFrei
02 Jul 2014, 08:21
show e-mail sent

Last post by otrswolf89 « 01 Jul 2014, 13:38

by otrswolf89 » 01 Jul 2014, 13:38

0 Replies

625 Views

Last post by otrswolf89
01 Jul 2014, 13:38
Escalation notification not sent (SLA-based)

Last post by danieldai « 01 Jul 2014, 10:33
Replies: 1
by danieldai » 01 Jul 2014, 09:16

1 Replies

1062 Views

Last post by danieldai
01 Jul 2014, 10:33
New problem with emails - OTRS

Last post by mic « 01 Jul 2014, 09:47
Replies: 2
by mic » 01 Jul 2014, 09:35

2 Replies

1153 Views

Last post by mic
01 Jul 2014, 09:47
Error when answer for ticket

Last post by crythias « 01 Jul 2014, 08:53
Replies: 1
by crazyUPS » 01 Jul 2014, 08:45

1 Replies

544 Views

Last post by crythias
01 Jul 2014, 08:53
Scheduler not running after migration to Linux

Last post by dgshue « 30 Jun 2014, 14:26
Replies: 10
by dgshue » 20 Jun 2014, 15:33

10 Replies

5930 Views

Last post by dgshue
30 Jun 2014, 14:26
Include results of saved search template in Dashboard

Last post by crythias « 30 Jun 2014, 13:53
Replies: 1
by Jill Meyer » 30 Jun 2014, 12:02

1 Replies

1089 Views

Last post by crythias
30 Jun 2014, 13:53
(solved)500 server error after switch to FS

Last post by ju88a « 30 Jun 2014, 13:21
Replies: 9
by ju88a » 18 Jun 2014, 18:00

9 Replies

6087 Views

Last post by ju88a
30 Jun 2014, 13:21
Send Client notification when agent updates a ticket

Last post by crythias « 27 Jun 2014, 16:24
Replies: 3
by hiran » 27 Jun 2014, 15:53

3 Replies

1136 Views

Last post by crythias
27 Jun 2014, 16:24
How to configure smtp autentication method ?

Last post by crythias « 27 Jun 2014, 14:21
Replies: 5
by setecastronomy » 23 Jun 2014, 11:10

5 Replies

4594 Views

Last post by crythias
27 Jun 2014, 14:21
Stats Result Format

Last post by ChrisMachnicki « 27 Jun 2014, 12:08
Replies: 3
by ChrisMachnicki » 25 Jun 2014, 18:38

3 Replies

1140 Views

Last post by ChrisMachnicki
27 Jun 2014, 12:08
Difficulty with Scheduler Process

Last post by catweazle « 27 Jun 2014, 12:00
Replies: 1
by SpaceGhost » 19 Jun 2014, 17:59

1 Replies

2094 Views

Last post by catweazle
27 Jun 2014, 12:00
Iphone No access to CustomObject

Last post by lewis1991 « 27 Jun 2014, 10:14
Replies: 6
by lewis1991 » 27 Jun 2014, 00:29

6 Replies

1227 Views

Last post by lewis1991
27 Jun 2014, 10:14
Multiple Authentication Methods

Last post by crythias « 26 Jun 2014, 23:27
Replies: 1
by lukbec » 26 Jun 2014, 22:53

1 Replies

837 Views

Last post by crythias
26 Jun 2014, 23:27
Installed the appliance, how do I add LDAP integration

Last post by crythias « 26 Jun 2014, 18:02
Replies: 3
by being » 25 Jun 2014, 21:50

3 Replies

1834 Views

Last post by crythias
26 Jun 2014, 18:02
IIS7 SQL 2008 R2 Upgrade fails 3.2.9->3.3.3

Last post by m9445 « 26 Jun 2014, 16:26
Replies: 8
by ssanfordph » 02 Jan 2014, 17:40

8 Replies

20042 Views

Last post by m9445
26 Jun 2014, 16:26
Cannot Download Attachment from Change Management

Last post by chvas « 26 Jun 2014, 15:32
Replies: 1
by chvas » 25 Jun 2014, 11:23

1 Replies

1006 Views

Last post by chvas
26 Jun 2014, 15:32
Way to change ArticleType in compose module?

Last post by Koki75 « 26 Jun 2014, 15:26
Replies: 3
by Mydnyte » 08 May 2012, 00:39

3 Replies

3685 Views

Last post by Koki75
26 Jun 2014, 15:26
ITSM CMDB computers from LDAP (Windows Active Directory)

Last post by crythias « 26 Jun 2014, 15:01
Replies: 3
by werkman » 26 Jun 2014, 11:07

3 Replies

964 Views

Last post by crythias
26 Jun 2014, 15:01
Installation problem OTRS

Last post by Giulio Soleni « 26 Jun 2014, 12:31
Replies: 2
by kasilingam » 26 Jun 2014, 09:43

2 Replies

1283 Views

Last post by Giulio Soleni
26 Jun 2014, 12:31
[SOLVED] Trying to let LDAP customers authenticate.

Last post by JeroenB « 26 Jun 2014, 09:47
Replies: 2
by JeroenB » 17 Jun 2014, 17:01

2 Replies

1433 Views

Last post by JeroenB
26 Jun 2014, 09:47
Ticket creation via email?

Last post by ThomasL « 26 Jun 2014, 07:46
Replies: 4
by ThomasL » 23 Jun 2014, 07:15

4 Replies

578 Views

Last post by ThomasL
26 Jun 2014, 07:46
cannot read property 'ShowIncidentState' of undefined

Last post by crythias « 25 Jun 2014, 19:04
Replies: 3
by kfi » 25 Jun 2014, 16:30

3 Replies

707 Views

Last post by crythias
25 Jun 2014, 19:04
[SOLVED] No WebInstaller OTRS3.3 Win Server2012,IIS8

Last post by eandrex « 25 Jun 2014, 18:15
Replies: 2
by aph » 23 Jun 2014, 16:10

2 Replies

1566 Views

Last post by eandrex
25 Jun 2014, 18:15
OTRS Appliance inside another web page

Last post by jojo « 25 Jun 2014, 03:04
Replies: 5
by IvanTasso » 24 Jun 2014, 20:26

5 Replies

1417 Views

Last post by jojo
25 Jun 2014, 03:04

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