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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

67286 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

73439 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

195916 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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[SOLVED (uglily)] Consuming OTRS web services with python ZSI

Last post by StCyr « 03 Dec 2015, 10:43
Replies: 3
by StCyr » 27 Nov 2015, 16:38

3 Replies

3128 Views

Last post by StCyr
03 Dec 2015, 10:43
State open when the customer reply a pending reminder ticket

Last post by jmmariscal « 03 Dec 2015, 09:46
Replies: 2
by jmmariscal » 02 Dec 2015, 09:40

2 Replies

1502 Views

Last post by jmmariscal
03 Dec 2015, 09:46
Filter "DynamicFieldGroups" on process tickets

Last post by dendocus « 03 Dec 2015, 09:43
Replies: 4
by naimson » 27 Nov 2015, 14:19

4 Replies

1967 Views

Last post by dendocus
03 Dec 2015, 09:43
article update [solved]

Last post by rvaldomir « 02 Dec 2015, 20:43
Replies: 2
by rvaldomir » 02 Dec 2015, 20:22

2 Replies

1514 Views

Last post by rvaldomir
02 Dec 2015, 20:43
ticket search

Last post by rvaldomir « 01 Dec 2015, 19:25

by rvaldomir » 01 Dec 2015, 19:25

0 Replies

860 Views

Last post by rvaldomir
01 Dec 2015, 19:25
TicketID reset

Last post by prevelikzalogaj « 01 Dec 2015, 10:52

by prevelikzalogaj » 01 Dec 2015, 10:52

0 Replies

591 Views

Last post by prevelikzalogaj
01 Dec 2015, 10:52
Weird Ticket Title behavior

Last post by jester « 01 Dec 2015, 08:05
Replies: 2
by jester » 01 Dec 2015, 04:13

2 Replies

1872 Views

Last post by jester
01 Dec 2015, 08:05
Appliance Migration

Last post by crythias « 01 Dec 2015, 01:23
Replies: 1
by mcrognale » 30 Nov 2015, 23:40

1 Replies

630 Views

Last post by crythias
01 Dec 2015, 01:23
Wrong email id during auto response

Last post by rvaldomir « 30 Nov 2015, 15:37
Replies: 1
by vinesh » 27 Nov 2015, 17:18

1 Replies

1395 Views

Last post by rvaldomir
30 Nov 2015, 15:37
custom columns

Last post by RStraub « 30 Nov 2015, 10:23
Replies: 1
by stepollo » 28 Nov 2015, 16:48

1 Replies

928 Views

Last post by RStraub
30 Nov 2015, 10:23
Cleanup Tickets

Last post by BenI « 30 Nov 2015, 05:03
Replies: 4
by BenI » 25 Nov 2015, 18:21

4 Replies

3345 Views

Last post by BenI
30 Nov 2015, 05:03
SOLVED : How to delete a cancelled change?

Last post by hkshetty « 27 Nov 2015, 08:32
Replies: 2
by hkshetty » 20 Nov 2015, 10:04

2 Replies

1780 Views

Last post by hkshetty
27 Nov 2015, 08:32
Time entry with 0

Last post by rvaldomir « 26 Nov 2015, 17:32

by rvaldomir » 26 Nov 2015, 17:32

0 Replies

793 Views

Last post by rvaldomir
26 Nov 2015, 17:32
Queue based event notification not working

Last post by crythias « 26 Nov 2015, 16:47
Replies: 1
by flippertom » 26 Nov 2015, 09:39

1 Replies

766 Views

Last post by crythias
26 Nov 2015, 16:47
The browser you are using is too old.

Last post by szabolcssandor « 26 Nov 2015, 16:46
Replies: 3
by szabolcssandor » 31 Oct 2015, 02:43

3 Replies

2636 Views

Last post by szabolcssandor
26 Nov 2015, 16:46
POP3S(not installed!)

Last post by root « 26 Nov 2015, 14:58
Replies: 2
by gunner » 23 Nov 2015, 15:39

2 Replies

1525 Views

Last post by root
26 Nov 2015, 14:58
Handling customer self closing tickets

Last post by wurzel « 25 Nov 2015, 17:34
Replies: 8
by wheelshot » 23 Nov 2015, 21:53

8 Replies

2539 Views

Last post by wurzel
25 Nov 2015, 17:34
Summary Field in OTRS Tickets

Last post by root « 25 Nov 2015, 10:56
Replies: 3
by quyn » 25 Nov 2015, 09:33

3 Replies

1444 Views

Last post by root
25 Nov 2015, 10:56
OTRS 4.0.6 to 5

Last post by spiderpig « 24 Nov 2015, 11:34
Replies: 7
by spiderpig » 23 Nov 2015, 20:07

7 Replies

3676 Views

Last post by spiderpig
24 Nov 2015, 11:34
Adding DynamicField on Dashboard

Last post by wheelshot « 23 Nov 2015, 21:33
Replies: 1
by Nasirengg786 » 18 Nov 2015, 11:56

1 Replies

1193 Views

Last post by wheelshot
23 Nov 2015, 21:33
Connect to OTRS Appliance DB via PHP using SSH

Last post by crythias « 20 Nov 2015, 23:36
Replies: 5
by zyousafi » 20 Nov 2015, 20:56

5 Replies

2957 Views

Last post by crythias
20 Nov 2015, 23:36
Create Custom Reports in OTRS and Retrieve "Age" from DB

Last post by zyousafi « 20 Nov 2015, 23:17
Replies: 10
by zyousafi » 16 Oct 2015, 13:36

10 Replies

5925 Views

Last post by zyousafi
20 Nov 2015, 23:17
Query about new ticket and closure notifications

Last post by crythias « 20 Nov 2015, 11:28
Replies: 3
by hkshetty » 19 Nov 2015, 09:08

3 Replies

1822 Views

Last post by crythias
20 Nov 2015, 11:28
Company as customer user?

Last post by rvaldomir « 20 Nov 2015, 01:00
Replies: 2
by arensirb » 01 Nov 2015, 20:08

2 Replies

1397 Views

Last post by rvaldomir
20 Nov 2015, 01:00
Shift Planning / Employee Scheduling

Last post by rvaldomir « 20 Nov 2015, 00:50
Replies: 1
by srx308 » 19 Nov 2015, 16:27

1 Replies

1206 Views

Last post by rvaldomir
20 Nov 2015, 00:50
generic agent job error Can't create PID GenericAgentDB [SOLVED]

Last post by rvaldomir « 20 Nov 2015, 00:07
Replies: 1
by rvaldomir » 14 Nov 2015, 01:47

1 Replies

1299 Views

Last post by rvaldomir
20 Nov 2015, 00:07
"CustomerCompanySupport => 0" disable "Customer Administration"

Last post by crythias « 18 Nov 2015, 18:44
Replies: 2
by fsarria » 18 Nov 2015, 16:17

2 Replies

1380 Views

Last post by crythias
18 Nov 2015, 18:44
CustomerID in "Add Customer User"

Last post by fsarria « 18 Nov 2015, 16:05

by fsarria » 18 Nov 2015, 16:05

0 Replies

879 Views

Last post by fsarria
18 Nov 2015, 16:05
Facing issue in OTRS 5

Last post by mohsinkhan009 « 18 Nov 2015, 06:44
Replies: 2
by mohsinkhan009 » 16 Nov 2015, 15:27

2 Replies

2058 Views

Last post by mohsinkhan009
18 Nov 2015, 06:44
504 timeout

Last post by Rooobaaat « 17 Nov 2015, 23:52
Replies: 3
by stepollo » 16 Nov 2015, 19:02

3 Replies

2258 Views

Last post by Rooobaaat
17 Nov 2015, 23:52
How do you work with OTRS as critical service in your business?

Last post by root « 17 Nov 2015, 17:00
Replies: 1
by wheelshot » 17 Nov 2015, 16:52

1 Replies

1190 Views

Last post by root
17 Nov 2015, 17:00
Ticket owner auto fill article

Last post by ivicav « 17 Nov 2015, 15:05

by ivicav » 17 Nov 2015, 15:05

0 Replies

859 Views

Last post by ivicav
17 Nov 2015, 15:05
[Solved] Custom Dashboard - Browser error after Update from 3.2 to 3.3

Last post by tpsupport « 17 Nov 2015, 13:28
Replies: 2
by tpsupport » 19 Jan 2015, 14:30

2 Replies

1838 Views

Last post by tpsupport
17 Nov 2015, 13:28
fetchmail + pgp

Last post by jojo « 16 Nov 2015, 22:38
Replies: 4
by trololo » 16 Nov 2015, 12:43

4 Replies

1397 Views

Last post by jojo
16 Nov 2015, 22:38
fetchmail + pgp

Last post by trololo « 16 Nov 2015, 19:48
Replies: 5
by trololo » 16 Nov 2015, 12:43

5 Replies

1498 Views

Last post by trololo
16 Nov 2015, 19:48
Migrate Otrs in Centos 5 to Debian Jeesy

Last post by cfreire « 16 Nov 2015, 17:24

by cfreire » 16 Nov 2015, 17:24

0 Replies

784 Views

Last post by cfreire
16 Nov 2015, 17:24
OTRS performance limits

Last post by crythias « 14 Nov 2015, 16:18
Replies: 5
by gdavid » 13 Nov 2015, 14:39

5 Replies

3074 Views

Last post by crythias
14 Nov 2015, 16:18
How to forward (email) ticket with attachments

Last post by zemanek « 13 Nov 2015, 16:49

by zemanek » 13 Nov 2015, 16:49

0 Replies

512 Views

Last post by zemanek
13 Nov 2015, 16:49
Customer portal enhanced

Last post by Chakr « 13 Nov 2015, 16:46
Replies: 2
by Chakr » 13 Nov 2015, 13:51

2 Replies

1980 Views

Last post by Chakr
13 Nov 2015, 16:46
OTRS-Bounce

Last post by KlausNehrer « 13 Nov 2015, 18:23
Replies: 3
by mlamberty » 13 Nov 2015, 14:09

3 Replies

1360 Views

Last post by KlausNehrer
13 Nov 2015, 18:23
OTRS Fetch problem

Last post by gcser « 12 Nov 2015, 17:29

by gcser » 12 Nov 2015, 17:29

0 Replies

881 Views

Last post by gcser
12 Nov 2015, 17:29
[Solved] OTRS v.5 Statistics, filter on Agent

Last post by netjess « 11 Nov 2015, 21:24
Replies: 2
by netjess » 11 Nov 2015, 20:12

2 Replies

1826 Views

Last post by netjess
11 Nov 2015, 21:24
Possible to have 2 Ticket Hooks

Last post by crythias « 11 Nov 2015, 16:28
Replies: 2
by krmagic » 11 Nov 2015, 13:40

2 Replies

1582 Views

Last post by crythias
11 Nov 2015, 16:28
customer user service change [SOLVED]

Last post by rvaldomir « 10 Nov 2015, 21:51
Replies: 11
by rvaldomir » 09 Nov 2015, 14:51

11 Replies

4780 Views

Last post by rvaldomir
10 Nov 2015, 21:51
Looking for rating per call system in OTRS

Last post by Otabutin « 10 Nov 2015, 10:30
Replies: 8
by Otabutin » 09 Nov 2015, 12:26

8 Replies

2262 Views

Last post by Otabutin
10 Nov 2015, 10:30
Error during migration from 4.0.1 to 5.0.2

Last post by crythias « 10 Nov 2015, 00:00
Replies: 7
by nfplacide » 06 Nov 2015, 21:46

7 Replies

5576 Views

Last post by crythias
10 Nov 2015, 00:00
ACL for dynamic field in ITSM

Last post by alexadrecerullo « 09 Nov 2015, 22:34

by alexadrecerullo » 09 Nov 2015, 22:34

0 Replies

770 Views

Last post by alexadrecerullo
09 Nov 2015, 22:34
Repeated notification - ITSM

Last post by alexadrecerullo « 09 Nov 2015, 17:52

by alexadrecerullo » 09 Nov 2015, 17:52

0 Replies

587 Views

Last post by alexadrecerullo
09 Nov 2015, 17:52
OTRS5: Data->{Params} format is invalid

Last post by xhoy « 09 Nov 2015, 15:08
Replies: 6
by mmesnjak » 26 Oct 2015, 10:08

6 Replies

4192 Views

Last post by xhoy
09 Nov 2015, 15:08
Customer Close unlocks Ticket

Last post by itshorty « 09 Nov 2015, 09:38

by itshorty » 09 Nov 2015, 09:38

0 Replies

545 Views

Last post by itshorty
09 Nov 2015, 09:38

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