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Last post

Disable new ticket from Email

Last post by miquelangeld « 03 Aug 2020, 12:43
Replies: 2
by miquelangeld » 03 Aug 2020, 11:18

2 Replies

1430 Views

Last post by miquelangeld
03 Aug 2020, 12:43
Customerdata -> Ticket Dynamic Fields via GenericAgent

Last post by MisterShelby « 01 Aug 2020, 09:06
Replies: 3
by PhyrePhoX » 25 Jan 2018, 10:44

3 Replies

4000 Views

Last post by MisterShelby
01 Aug 2020, 09:06
Filter queue-based ticket type

Last post by alexus « 31 Jul 2020, 16:19
Replies: 4
by dfoliveira » 27 Jul 2020, 05:35

4 Replies

2184 Views

Last post by alexus
31 Jul 2020, 16:19
OTRS 6: Making Dynamic Fields show up in Ticket Overview and Ticket Search

Last post by skullz « 29 Jul 2020, 17:04
Replies: 12
by DBar » 23 Jul 2020, 14:55

12 Replies

7146 Views

Last post by skullz
29 Jul 2020, 17:04
OTRS does not send Emails

Last post by dsepeur « 29 Jul 2020, 12:33
Replies: 3
by dsepeur » 29 Jul 2020, 11:01

3 Replies

4042 Views

Last post by dsepeur
29 Jul 2020, 12:33
Problems with Admin module

Last post by preacher « 27 Jul 2020, 07:24
Replies: 1
by preacher » 26 Jul 2020, 23:51

1 Replies

666 Views

Last post by preacher
27 Jul 2020, 07:24
How do I enable customer.pl?

Last post by jojo « 26 Jul 2020, 21:41
Replies: 3
by Mishuri » 26 Jul 2020, 20:17

3 Replies

1750 Views

Last post by jojo
26 Jul 2020, 21:41
Multiple tickets from same mail address

Last post by skullz « 25 Jul 2020, 02:57
Replies: 3
by lltarget » 24 Jul 2020, 11:01

3 Replies

1701 Views

Last post by skullz
25 Jul 2020, 02:57
Problem with the login - Session has timed out. Please log in again

Last post by skullz « 24 Jul 2020, 14:15
Replies: 1
by PetrofSkyLine » 24 Jul 2020, 08:37

1 Replies

1037 Views

Last post by skullz
24 Jul 2020, 14:15
NameChange

Last post by root « 24 Jul 2020, 14:01
Replies: 3
by SirGawain » 23 Jul 2020, 12:49

3 Replies

1115 Views

Last post by root
24 Jul 2020, 14:01
OTRS 6: Mail problems

Last post by mgoeppl « 23 Jul 2020, 13:43
Replies: 3
by mgoeppl » 23 Jul 2020, 11:27

3 Replies

2388 Views

Last post by mgoeppl
23 Jul 2020, 13:43
OTRS 6: Adding columns to the Customer User Management table

Last post by DBar « 23 Jul 2020, 11:15
Replies: 2
by DBar » 23 Jul 2020, 08:40

2 Replies

1254 Views

Last post by DBar
23 Jul 2020, 11:15
CustomerGroupSupportis disabled but still running

Last post by skullz « 22 Jul 2020, 16:30
Replies: 1
by hbcaspa » 22 Jul 2020, 13:53

1 Replies

926 Views

Last post by skullz
22 Jul 2020, 16:30
Capturing the "resolved" state for reports

Last post by skullz « 15 Jul 2020, 18:10
Replies: 1
by ccarson » 15 Jul 2020, 15:15

1 Replies

919 Views

Last post by skullz
15 Jul 2020, 18:10
OTRS 6: MailAccountFetch not delivering tickets

Last post by skullz « 15 Jul 2020, 01:44
Replies: 1
by elio » 13 Jul 2020, 13:17

1 Replies

965 Views

Last post by skullz
15 Jul 2020, 01:44
Sending logs/mail when connection to DB will be down

Last post by zzz « 13 Jul 2020, 16:23
Replies: 2
by maro584 » 13 Jul 2020, 16:19

2 Replies

1385 Views

Last post by zzz
13 Jul 2020, 16:23
Creating ticket in a ticket

Last post by maro584 « 13 Jul 2020, 16:06
Replies: 7
by maro584 » 01 Jul 2020, 12:40

7 Replies

3675 Views

Last post by maro584
13 Jul 2020, 16:06
Polish language plugin

Last post by zzz « 13 Jul 2020, 12:30
Replies: 2
by FredFlintstone » 13 Jul 2020, 12:19

2 Replies

1418 Views

Last post by zzz
13 Jul 2020, 12:30
Updating from OTRS 6.0.10 to OTRS 6.0.28

Last post by zzz « 10 Jul 2020, 15:25
Replies: 4
by MarcusLanvers » 10 Jul 2020, 10:11

4 Replies

2028 Views

Last post by zzz
10 Jul 2020, 15:25
Unable to add Customer - Ubuntu 20.04 LTS, fresh install

Last post by zzz « 09 Jul 2020, 14:11
Replies: 8
by Snowmanko » 07 Jul 2020, 10:43

8 Replies

4646 Views

Last post by zzz
09 Jul 2020, 14:11
LDAP Authentication fails after patching with YUM

Last post by jshakal « 08 Jul 2020, 18:03
Replies: 4
by root » 04 Jun 2020, 05:41

4 Replies

2125 Views

Last post by jshakal
08 Jul 2020, 18:03
Microsoft 365 moving to OpenId/OAuth2

Last post by duich « 08 Jul 2020, 15:56
Replies: 3
by nltui » 12 Jun 2020, 23:43

3 Replies

3037 Views

Last post by duich
08 Jul 2020, 15:56
Can't access OTRS webservice [SOLVED]

Last post by valowl « 08 Jul 2020, 11:50
Replies: 3
by valowl » 03 Jul 2020, 09:59

3 Replies

3454 Views

Last post by valowl
08 Jul 2020, 11:50
OTRS 5.0.22 UNABLE TO SEND EMAIL

Last post by lmartinez « 08 Jul 2020, 03:57
Replies: 5
by lmartinez » 07 Jul 2020, 09:53

5 Replies

2099 Views

Last post by lmartinez
08 Jul 2020, 03:57
OTRS 6: locking ticket without rw permission

Last post by tamassallai « 07 Jul 2020, 13:54
Replies: 4
by tamassallai » 07 Jul 2020, 10:58

4 Replies

2088 Views

Last post by tamassallai
07 Jul 2020, 13:54
TicketFreeText additional fields

Last post by gawkla « 06 Jul 2020, 09:40

by gawkla » 06 Jul 2020, 09:40

0 Replies

1477 Views

Last post by gawkla
06 Jul 2020, 09:40
Process notifications

Last post by SilP « 04 Jul 2020, 04:31
Replies: 3
by tomS » 31 May 2019, 09:27

3 Replies

1945 Views

Last post by SilP
04 Jul 2020, 04:31
Integrating Zabbix with OTRS

Last post by zzz « 03 Jul 2020, 13:33
Replies: 3
by Jarne » 03 Jul 2020, 10:21

3 Replies

4729 Views

Last post by zzz
03 Jul 2020, 13:33
How do I make myself admin?

Last post by skullz « 03 Jul 2020, 07:21
Replies: 1
by mh12 » 02 Jul 2020, 07:47

1 Replies

886 Views

Last post by skullz
03 Jul 2020, 07:21
Change content of send e-mails

Last post by espresso « 02 Jul 2020, 09:18

by espresso » 02 Jul 2020, 09:18

0 Replies

1492 Views

Last post by espresso
02 Jul 2020, 09:18
Issue after update from V3>V4>V5>V6 CustomerUserGeneric.pm

Last post by alfl « 01 Jul 2020, 13:16
Replies: 4
by alfl » 01 Jul 2020, 12:15

4 Replies

2126 Views

Last post by alfl
01 Jul 2020, 13:16
Issue from the generatedashboardstats job

Last post by skullz « 01 Jul 2020, 12:51
Replies: 1
by RTPalmer » 30 Jun 2020, 12:52

1 Replies

1230 Views

Last post by skullz
01 Jul 2020, 12:51
When did "Reports" become unavailable?

Last post by roderickal96 « 30 Jun 2020, 19:55
Replies: 16
by roderickal96 » 25 Jun 2020, 20:05

16 Replies

10297 Views

Last post by roderickal96
30 Jun 2020, 19:55
Certain statistic reports not responsive

Last post by apolloit « 27 Jun 2020, 16:59

by apolloit » 27 Jun 2020, 16:59

0 Replies

1747 Views

Last post by apolloit
27 Jun 2020, 16:59
Automatically setting the responsible owner

Last post by zzz « 25 Jun 2020, 19:39
Replies: 7
by apolloit » 25 Jun 2020, 14:23

7 Replies

3448 Views

Last post by zzz
25 Jun 2020, 19:39
Toolbar Icons Separator?

Last post by apolloit « 25 Jun 2020, 18:11

by apolloit » 25 Jun 2020, 18:11

0 Replies

1504 Views

Last post by apolloit
25 Jun 2020, 18:11
Issues With POP3 Retrieval

Last post by sprecha « 22 Jun 2020, 15:23

by sprecha » 22 Jun 2020, 15:23

0 Replies

1903 Views

Last post by sprecha
22 Jun 2020, 15:23
Can't locate Moo.pm in @INC

Last post by skullz « 21 Jun 2020, 14:31
Replies: 9
by VET » 19 Jun 2020, 15:59

9 Replies

6626 Views

Last post by skullz
21 Jun 2020, 14:31
Agent Login via Active Directory

Last post by supertuxi « 19 Jun 2020, 08:58
Replies: 3
by supertuxi » 18 Jun 2020, 11:14

3 Replies

2814 Views

Last post by supertuxi
19 Jun 2020, 08:58
Updating OTRS 5.0.28 to 6.0.27 fails

Last post by drodralv « 18 Jun 2020, 11:47
Replies: 3
by drodralv » 16 Jun 2020, 15:17

3 Replies

2145 Views

Last post by drodralv
18 Jun 2020, 11:47
Upgrade OTRS from 5.0.23 to 6.0.1 Error:Unable to migrate Ticket::StorageModule

Last post by drodralv « 18 Jun 2020, 11:07
Replies: 3
by Yassine » 04 Dec 2017, 16:28

3 Replies

4167 Views

Last post by drodralv
18 Jun 2020, 11:07
Corrupt attachment

Last post by zzz « 16 Jun 2020, 17:05
Replies: 3
by mehdiabd » 12 Jun 2020, 16:50

3 Replies

2080 Views

Last post by zzz
16 Jun 2020, 17:05
Link_relation table

Last post by mtrissi « 16 Jun 2020, 13:35
Replies: 8
by mtrissi » 10 Jun 2020, 14:45

8 Replies

2961 Views

Last post by mtrissi
16 Jun 2020, 13:35
Manage Customer User-Service Relations

Last post by szabolcssandor « 16 Jun 2020, 09:15
Replies: 4
by szabolcssandor » 15 Jun 2020, 09:24

4 Replies

1744 Views

Last post by szabolcssandor
16 Jun 2020, 09:15
OTRS 5s inaccessible due to Browser Warning

Last post by RTPalmer « 12 Jun 2020, 11:15
Replies: 6
by RTPalmer » 11 Jun 2020, 16:17

6 Replies

4755 Views

Last post by RTPalmer
12 Jun 2020, 11:15
X-OTRS-Loop no longer preventing autoreply (v6)

Last post by 1soproni « 10 Jun 2020, 19:10
Replies: 9
by KimmoJ » 17 Jul 2018, 11:54

9 Replies

9229 Views

Last post by 1soproni
10 Jun 2020, 19:10
Add iCal file in Appointment Notification - OTRS 6

Last post by alessandrom « 08 Jun 2020, 19:49

by alessandrom » 08 Jun 2020, 19:49

0 Replies

1604 Views

Last post by alessandrom
08 Jun 2020, 19:49
Working hours issue

Last post by jojo « 08 Jun 2020, 16:17
Replies: 7
by badaboom » 01 Jun 2020, 17:04

7 Replies

3030 Views

Last post by jojo
08 Jun 2020, 16:17
unlock ticket delta time error

Last post by jroske77 « 04 Jun 2020, 16:53

by jroske77 » 04 Jun 2020, 16:53

0 Replies

1613 Views

Last post by jroske77
04 Jun 2020, 16:53
move automatically a ticket to an specific queue

Last post by jojo « 02 Jun 2020, 20:06
Replies: 1
by barrosov84 » 02 Jun 2020, 19:53

1 Replies

1081 Views

Last post by jojo
02 Jun 2020, 20:06

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