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Change OTRS attachments store path.

Last post by jojo « 15 May 2020, 00:06
Replies: 6
by vasanthsherly » 22 Feb 2019, 09:56

6 Replies

5604 Views

Last post by jojo
15 May 2020, 00:06
Set ticketObject variable to other independent variable?

Last post by crynof « 14 May 2020, 20:30

by crynof » 14 May 2020, 20:30

0 Replies

1782 Views

Last post by crynof
14 May 2020, 20:30
Note dynamic field to trigger email notification to queue

Last post by jroske77 « 14 May 2020, 17:11
Replies: 12
by jroske77 » 12 May 2020, 19:16

12 Replies

4174 Views

Last post by jroske77
14 May 2020, 17:11
OTRS 6.0.27 broken build, cannot find Moo perl module

Last post by maro584 « 13 May 2020, 08:56
Replies: 20
by jbaptiste » 28 Mar 2020, 00:20

20 Replies

61852 Views

Last post by maro584
13 May 2020, 08:56
DBUpdate-to-6.pl: utf8 "\xE1" does not map to Unicode at /opt/otrs/Kernel/System/Main.pm line 340, <$FH> chunk 1

Last post by tentacle « 13 May 2020, 02:51
Replies: 10
by brunocampos87 » 02 Feb 2018, 15:31

10 Replies

7165 Views

Last post by tentacle
13 May 2020, 02:51
ITSM Import with field being Required

Last post by root « 12 May 2020, 19:30
Replies: 1
by ceaston » 12 May 2020, 19:00

1 Replies

919 Views

Last post by root
12 May 2020, 19:30
Phone new screen, hide Dynamic fields except for one group

Last post by wurzel « 12 May 2020, 08:30
Replies: 2
by drodralv » 11 May 2020, 12:05

2 Replies

1827 Views

Last post by wurzel
12 May 2020, 08:30
Allow customer read only to all tickets in queue

Last post by dsekelybrs « 08 May 2020, 19:39
Replies: 1
by dsekelybrs » 07 May 2020, 17:28

1 Replies

1123 Views

Last post by dsekelybrs
08 May 2020, 19:39
Move all mails from a list to junk folder

Last post by eXRadikal « 08 May 2020, 18:53
Replies: 3
by eXRadikal » 27 Apr 2020, 18:01

3 Replies

1542 Views

Last post by eXRadikal
08 May 2020, 18:53
how to approve Change in ITSM

Last post by ashwinigore « 08 May 2020, 15:15
Replies: 8
by ashwinigore » 05 May 2020, 07:33

8 Replies

4194 Views

Last post by ashwinigore
08 May 2020, 15:15
Article move

Last post by gawkla « 08 May 2020, 11:02
Replies: 5
by gawkla » 05 May 2020, 00:39

5 Replies

3478 Views

Last post by gawkla
08 May 2020, 11:02
OTRS-CGI-44 - What does it mean !?

Last post by zzz « 07 May 2020, 14:10
Replies: 1
by annagawin » 07 May 2020, 14:04

1 Replies

1307 Views

Last post by zzz
07 May 2020, 14:10
Possibility to delete "Merge" from agent ticket zoom

Last post by zzz « 07 May 2020, 12:19
Replies: 1
by annagawin » 07 May 2020, 12:17

1 Replies

1001 Views

Last post by zzz
07 May 2020, 12:19
Can't sort CIs by name in Customer Information Centre.

Last post by daveybops « 07 May 2020, 10:51
Replies: 1
by daveybops » 04 May 2020, 18:54

1 Replies

870 Views

Last post by daveybops
07 May 2020, 10:51
ITSM CMDB Import Issues

Last post by ceaston « 07 May 2020, 00:05
Replies: 4
by ceaston » 06 May 2020, 21:02

4 Replies

1987 Views

Last post by ceaston
07 May 2020, 00:05
Assing tasks (via Ticket) to agents

Last post by skullz « 06 May 2020, 22:35
Replies: 4
by GabrielV » 04 May 2020, 22:06

4 Replies

2451 Views

Last post by skullz
06 May 2020, 22:35
Article internal email in slave tickets

Last post by drodralv « 06 May 2020, 12:17
Replies: 1
by drodralv » 06 May 2020, 12:15

1 Replies

1231 Views

Last post by drodralv
06 May 2020, 12:17
Enable warning popup before submitting form?

Last post by wurzel « 05 May 2020, 22:22
Replies: 5
by crynof » 05 May 2020, 19:26

5 Replies

2285 Views

Last post by wurzel
05 May 2020, 22:22
OTRS Capacity planning

Last post by ashwinigore « 05 May 2020, 10:23

by ashwinigore » 05 May 2020, 10:23

0 Replies

1887 Views

Last post by ashwinigore
05 May 2020, 10:23
error in log file

Last post by lukbec « 04 May 2020, 13:41
Replies: 2
by lukbec » 04 May 2020, 12:56

2 Replies

1496 Views

Last post by lukbec
04 May 2020, 13:41
AgentTicketHistory

Last post by zzz « 04 May 2020, 12:54
Replies: 3
by lukbec » 04 May 2020, 12:16

3 Replies

1598 Views

Last post by zzz
04 May 2020, 12:54
How to configure SSO correctly in Config.pm

Last post by root « 04 May 2020, 09:48
Replies: 4
by sommer106 » 30 Apr 2020, 16:16

4 Replies

3147 Views

Last post by root
04 May 2020, 09:48
Create ticket via command line

Last post by davidkrotil « 03 May 2020, 21:55

by davidkrotil » 03 May 2020, 21:55

0 Replies

1884 Views

Last post by davidkrotil
03 May 2020, 21:55
Ticket email notification in AgentTicketZoom view

Last post by skullz « 01 May 2020, 19:20
Replies: 6
by rjbgaspar » 29 Apr 2020, 09:41

6 Replies

2584 Views

Last post by skullz
01 May 2020, 19:20
OTRS 8

Last post by root « 30 Apr 2020, 20:11
Replies: 2
by hamzajs9500 » 30 Apr 2020, 16:00

2 Replies

1985 Views

Last post by root
30 Apr 2020, 20:11
Custom Template

Last post by zzz « 30 Apr 2020, 12:23
Replies: 9
by mabullo » 29 Apr 2020, 09:49

9 Replies

5550 Views

Last post by zzz
30 Apr 2020, 12:23
automatically close ticket

Last post by steeman « 30 Apr 2020, 11:25
Replies: 5
by steeman » 22 Apr 2020, 11:08

5 Replies

2678 Views

Last post by steeman
30 Apr 2020, 11:25
[Solved] OTRS 6 and Windows AD 2019

Last post by crythias « 29 Apr 2020, 21:41
Replies: 4
by cmadiam82 » 28 Apr 2020, 04:26

4 Replies

3234 Views

Last post by crythias
29 Apr 2020, 21:41
Password-reset for customer-users

Last post by root « 29 Apr 2020, 12:45
Replies: 3
by mwilhelmi » 16 Apr 2020, 13:50

3 Replies

2124 Views

Last post by root
29 Apr 2020, 12:45
New queue no showing in To: field

Last post by juesor « 27 Apr 2020, 22:26
Replies: 12
by juesor » 14 Apr 2020, 19:01

12 Replies

5329 Views

Last post by juesor
27 Apr 2020, 22:26
Owner is assigned clicking Queue by mistake

Last post by root « 27 Apr 2020, 10:08
Replies: 4
by drodralv » 23 Apr 2020, 09:38

4 Replies

2102 Views

Last post by root
27 Apr 2020, 10:08
Auto-Answer changes Ticket-Priority by itself

Last post by dsepeur « 27 Apr 2020, 07:59
Replies: 8
by dsepeur » 24 Apr 2020, 17:20

8 Replies

3636 Views

Last post by dsepeur
27 Apr 2020, 07:59
otrs 6.0.24 memory leak

Last post by mferraz « 24 Apr 2020, 17:56
Replies: 4
by mferraz » 21 Apr 2020, 17:28

4 Replies

2034 Views

Last post by mferraz
24 Apr 2020, 17:56
Need send & receive highly formatted emails/tickets

Last post by jojo « 24 Apr 2020, 15:15
Replies: 3
by AMasini » 24 Apr 2020, 14:47

3 Replies

1731 Views

Last post by jojo
24 Apr 2020, 15:15
Core.Agent.TicketAction is undefined OTRS 3.1

Last post by RStraub « 24 Apr 2020, 09:39
Replies: 2
by opala791 » 23 Apr 2020, 16:38

2 Replies

2030 Views

Last post by RStraub
24 Apr 2020, 09:39
New CI Class does not assign to customers in Customer Information Centre

Last post by daveybops « 24 Apr 2020, 01:37
Replies: 1
by daveybops » 24 Apr 2020, 00:01

1 Replies

1145 Views

Last post by daveybops
24 Apr 2020, 01:37
SMTP intermittent fail: Can't send message: 354

Last post by ThomasPL10 « 23 Apr 2020, 06:57
Replies: 2
by ThomasPL10 » 21 Apr 2020, 13:42

2 Replies

2602 Views

Last post by ThomasPL10
23 Apr 2020, 06:57
Queue view does not work – 500 internal server error

Last post by annagawin « 22 Apr 2020, 10:44
Replies: 7
by annagawin » 21 Apr 2020, 16:38

7 Replies

18019 Views

Last post by annagawin
22 Apr 2020, 10:44
Web service - failed certificate verification

Last post by jojo « 21 Apr 2020, 17:49
Replies: 1
by fpaco » 21 Apr 2020, 17:17

1 Replies

1620 Views

Last post by jojo
21 Apr 2020, 17:49
Data.TicketNumber empty with Spanish

Last post by drodralv « 21 Apr 2020, 10:43
Replies: 8
by drodralv » 16 Apr 2020, 15:26

8 Replies

3280 Views

Last post by drodralv
21 Apr 2020, 10:43
Tickets going to raw instead of default queue

Last post by dsekelybrs « 20 Apr 2020, 19:48
Replies: 8
by dsekelybrs » 30 Dec 2019, 16:26

8 Replies

5750 Views

Last post by dsekelybrs
20 Apr 2020, 19:48
Wrong salutation in a reply

Last post by skullz « 16 Apr 2020, 18:32
Replies: 1
by MisterShelby » 09 Apr 2020, 09:20

1 Replies

1178 Views

Last post by skullz
16 Apr 2020, 18:32
Allow only one customer-user to see all compnay-tickets

Last post by mwilhelmi « 16 Apr 2020, 13:47

by mwilhelmi » 16 Apr 2020, 13:47

0 Replies

1943 Views

Last post by mwilhelmi
16 Apr 2020, 13:47
(external) Reporting breaks when updating contact information

Last post by finalbeta « 14 Apr 2020, 15:36
Replies: 2
by finalbeta » 02 Apr 2020, 09:22

2 Replies

1466 Views

Last post by finalbeta
14 Apr 2020, 15:36
rich text editor for a dynamic field

Last post by root « 14 Apr 2020, 14:32
Replies: 1
by edi » 14 Apr 2020, 14:13

1 Replies

1129 Views

Last post by root
14 Apr 2020, 14:32
Replace character after TicketCreate or filter and apply GenericAgent?

Last post by drodralv « 14 Apr 2020, 12:09

by drodralv » 14 Apr 2020, 12:09

0 Replies

1762 Views

Last post by drodralv
14 Apr 2020, 12:09
How to create a generic inteface?

Last post by jojo « 13 Apr 2020, 10:53
Replies: 1
by crynof » 13 Apr 2020, 06:51

1 Replies

1170 Views

Last post by jojo
13 Apr 2020, 10:53
How many open and closed tickets per agent per date

Last post by mtrissi « 11 Apr 2020, 14:17
Replies: 2
by xaviercmx » 21 Jun 2017, 21:07

2 Replies

2787 Views

Last post by mtrissi
11 Apr 2020, 14:17
OTRS 6 - When deploy changes to config goes to login page

Last post by possebon « 10 Apr 2020, 17:32
Replies: 9
by possebon » 27 Nov 2019, 02:33

9 Replies

7074 Views

Last post by possebon
10 Apr 2020, 17:32
[Solved] SendmailModule::Port setting is disabled if it's specified as '25' in Config.pm

Last post by root « 10 Apr 2020, 17:14
Replies: 4
by lajones » 09 Apr 2020, 23:59

4 Replies

1694 Views

Last post by root
10 Apr 2020, 17:14

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