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Upgrade from 1.2 to 2.4

Last post by jojo « 01 Oct 2010, 15:18
Replies: 5
by leadcrew » 30 Sep 2010, 15:58

5 Replies

1923 Views

Last post by jojo
01 Oct 2010, 15:18
Spell check not working

Last post by appstester « 01 Oct 2010, 14:17

by appstester » 01 Oct 2010, 14:17

0 Replies

1686 Views

Last post by appstester
01 Oct 2010, 14:17
how to load/charge inventory?

Last post by lucasdgr « 01 Oct 2010, 13:13
Replies: 1
by lucasdgr » 30 Sep 2010, 18:27

1 Replies

1673 Views

Last post by lucasdgr
01 Oct 2010, 13:13
Intermittent Email Sending Errors

Last post by davidbann « 01 Oct 2010, 09:13

by davidbann » 01 Oct 2010, 09:13

0 Replies

1339 Views

Last post by davidbann
01 Oct 2010, 09:13
OTRS for film tracking

Last post by br1 « 30 Sep 2010, 18:18

by br1 » 30 Sep 2010, 18:18

0 Replies

787 Views

Last post by br1
30 Sep 2010, 18:18
[SOLVED]Customer users with same email

Last post by bkbarbon « 30 Sep 2010, 16:40
Replies: 2
by bkbarbon » 30 Sep 2010, 15:45

2 Replies

1785 Views

Last post by bkbarbon
30 Sep 2010, 16:40
LDAP - Can't seem to get it working!

Last post by crythias « 30 Sep 2010, 16:25
Replies: 1
by bodminman » 30 Sep 2010, 16:16

1 Replies

1040 Views

Last post by crythias
30 Sep 2010, 16:25
How to configure pop3 port number?

Last post by snezana « 30 Sep 2010, 15:59
Replies: 4
by snezana » 30 Sep 2010, 13:04

4 Replies

5232 Views

Last post by snezana
30 Sep 2010, 15:59
Search of tickets

Last post by rjmlyon69 « 30 Sep 2010, 15:06

by rjmlyon69 » 30 Sep 2010, 15:06

0 Replies

941 Views

Last post by rjmlyon69
30 Sep 2010, 15:06
Custom Status "Waiting for Customer"

Last post by davidbann « 30 Sep 2010, 11:54
Replies: 11
by davidbann » 20 Sep 2010, 13:52

11 Replies

9541 Views

Last post by davidbann
30 Sep 2010, 11:54
Clarity on Calendar Timezones

Last post by davidbann « 30 Sep 2010, 09:37
Replies: 1
by davidbann » 15 Sep 2010, 08:30

1 Replies

1626 Views

Last post by davidbann
30 Sep 2010, 09:37
Archive old Messages in Database.

Last post by vaishali_dolas « 30 Sep 2010, 07:09

by vaishali_dolas » 30 Sep 2010, 07:09

0 Replies

1335 Views

Last post by vaishali_dolas
30 Sep 2010, 07:09
E-mail on Owner change

Last post by crythias « 29 Sep 2010, 14:36
Replies: 3
by varet » 10 Jun 2010, 14:59

3 Replies

2377 Views

Last post by crythias
29 Sep 2010, 14:36
Lost All users

Last post by nobble « 28 Sep 2010, 17:36
Replies: 7
by nobble » 28 Sep 2010, 17:05

7 Replies

2210 Views

Last post by nobble
28 Sep 2010, 17:36
OTRS 3.0b LDAP integration problem, 'bad filter'

Last post by ferrosti « 28 Sep 2010, 16:30
Replies: 2
by quaver » 24 Sep 2010, 16:59

2 Replies

3109 Views

Last post by ferrosti
28 Sep 2010, 16:30
You should use FastCGI or mod_perl to increase... [SOLVED]

Last post by Walkman « 28 Sep 2010, 14:01
Replies: 5
by arvobowen » 14 Jul 2010, 23:33

5 Replies

10547 Views

Last post by Walkman
28 Sep 2010, 14:01
Upgrade 3.0.0 beta 2 => beta 3

Last post by ludders « 28 Sep 2010, 09:47
Replies: 2
by DrRamazzotti » 15 Sep 2010, 10:23

2 Replies

1729 Views

Last post by ludders
28 Sep 2010, 09:47
ticket_state_id = 1 (new)

Last post by crythias « 27 Sep 2010, 23:17
Replies: 2
by p3isys » 27 Sep 2010, 16:28

2 Replies

2549 Views

Last post by crythias
27 Sep 2010, 23:17
Installing on LocalHost in Mac Os X

Last post by josseossa « 27 Sep 2010, 22:50

by josseossa » 27 Sep 2010, 22:50

0 Replies

1162 Views

Last post by josseossa
27 Sep 2010, 22:50
Installing otrs 2.4 on RHLE 5.5

Last post by kazevil « 27 Sep 2010, 22:11
Replies: 3
by wguerram » 22 Sep 2010, 16:02

3 Replies

2717 Views

Last post by kazevil
27 Sep 2010, 22:11
Lotus and images

Last post by rjmlyon69 « 27 Sep 2010, 12:11
Replies: 2
by rjmlyon69 » 27 Sep 2010, 11:09

2 Replies

1315 Views

Last post by rjmlyon69
27 Sep 2010, 12:11
Company tickets

Last post by crythias « 26 Sep 2010, 17:34
Replies: 1
by aqueelahmed » 26 Sep 2010, 08:58

1 Replies

1482 Views

Last post by crythias
26 Sep 2010, 17:34
show escalation solution time on statusview

Last post by crythias « 25 Sep 2010, 18:03
Replies: 2
by leocertuche » 25 Sep 2010, 17:18

2 Replies

1916 Views

Last post by crythias
25 Sep 2010, 18:03
Perl RPC

Last post by ferrosti « 25 Sep 2010, 17:50
Replies: 1
by unridaz » 24 Sep 2010, 22:00

1 Replies

1253 Views

Last post by ferrosti
25 Sep 2010, 17:50
PostMaster Filter

Last post by bobrivers « 24 Sep 2010, 20:36

by bobrivers » 24 Sep 2010, 20:36

0 Replies

1255 Views

Last post by bobrivers
24 Sep 2010, 20:36
Disable notifications

Last post by crythias « 24 Sep 2010, 14:56
Replies: 1
by RickyA » 24 Sep 2010, 14:39

1 Replies

1399 Views

Last post by crythias
24 Sep 2010, 14:56
Note-External being sent as .txt attachment

Last post by peter_sk « 23 Sep 2010, 15:30
Replies: 1
by tjhohm » 22 Sep 2010, 19:51

1 Replies

2085 Views

Last post by peter_sk
23 Sep 2010, 15:30
OTRs Active Directory

Last post by crythias « 23 Sep 2010, 13:37
Replies: 7
by seb1207 » 27 Aug 2010, 20:42

7 Replies

5441 Views

Last post by crythias
23 Sep 2010, 13:37
Color change in web interface

Last post by ferrosti « 23 Sep 2010, 11:36
Replies: 1
by aqueelahmed » 23 Sep 2010, 07:19

1 Replies

1338 Views

Last post by ferrosti
23 Sep 2010, 11:36
Upgrading from 2.4.4 to 2.4.7 with ITSM 1.3.1 installed

Last post by ferrosti « 23 Sep 2010, 11:30
Replies: 2
by adelanda » 17 Sep 2010, 01:07

2 Replies

1702 Views

Last post by ferrosti
23 Sep 2010, 11:30
Report for SLA VIOLATED closed ticket

Last post by aqueelahmed « 23 Sep 2010, 07:16

by aqueelahmed » 23 Sep 2010, 07:16

0 Replies

990 Views

Last post by aqueelahmed
23 Sep 2010, 07:16
help with customer backend

Last post by crythias « 22 Sep 2010, 14:55
Replies: 3
by tsolodov » 21 Sep 2010, 15:32

3 Replies

2522 Views

Last post by crythias
22 Sep 2010, 14:55
Computation of Solution Time

Last post by davidbann « 21 Sep 2010, 21:38
Replies: 3
by mcqueen » 08 Jun 2010, 10:49

3 Replies

3448 Views

Last post by davidbann
21 Sep 2010, 21:38
Email notification to the customer

Last post by davidbann « 21 Sep 2010, 16:31
Replies: 1
by miniouf » 20 Sep 2010, 16:45

1 Replies

2252 Views

Last post by davidbann
21 Sep 2010, 16:31
Change input box size in New Customer Form

Last post by AndyP « 21 Sep 2010, 16:22

by AndyP » 21 Sep 2010, 16:22

0 Replies

891 Views

Last post by AndyP
21 Sep 2010, 16:22
[Resolved] Agents not being notified

Last post by davidbann « 21 Sep 2010, 15:14
Replies: 2
by davidbann » 21 Sep 2010, 15:02

2 Replies

2026 Views

Last post by davidbann
21 Sep 2010, 15:14
Failed to connect/login to IMAP server

Last post by samuellei « 21 Sep 2010, 11:02

by samuellei » 21 Sep 2010, 11:02

0 Replies

1098 Views

Last post by samuellei
21 Sep 2010, 11:02
locked tickets link shows (0) tickets yet i heve some locked

Last post by kenmurimi « 21 Sep 2010, 10:39
Replies: 14
by kenmurimi » 08 Jul 2010, 14:52

14 Replies

9218 Views

Last post by kenmurimi
21 Sep 2010, 10:39
[Resolved] Default Ticket Type

Last post by davidbann « 21 Sep 2010, 07:35
Replies: 2
by davidbann » 20 Sep 2010, 21:45

2 Replies

2634 Views

Last post by davidbann
21 Sep 2010, 07:35
linux newbie needs help with installation

Last post by mritorto « 20 Sep 2010, 22:47
Replies: 3
by mritorto » 13 Sep 2010, 20:45

3 Replies

2326 Views

Last post by mritorto
20 Sep 2010, 22:47
Installing OTRS on a Win hosted Server

Last post by jojo « 20 Sep 2010, 22:27
Replies: 1
by razmaznia » 20 Sep 2010, 21:40

1 Replies

1109 Views

Last post by jojo
20 Sep 2010, 22:27
Setup OTRS email Notifications

Last post by jcom009 « 20 Sep 2010, 14:37

by jcom009 » 20 Sep 2010, 14:37

0 Replies

1186 Views

Last post by jcom009
20 Sep 2010, 14:37
[SOLVED] How to set customer info when sending email

Last post by JDOS « 20 Sep 2010, 11:03
Replies: 9
by JDOS » 15 Sep 2010, 14:47

9 Replies

5588 Views

Last post by JDOS
20 Sep 2010, 11:03
How to Migrate OTRS 2.2 from Limux to Winows

Last post by jcom009 « 20 Sep 2010, 10:55
Replies: 2
by jcom009 » 18 Sep 2010, 15:31

2 Replies

2775 Views

Last post by jcom009
20 Sep 2010, 10:55
New Install - start with 3.0 betas?

Last post by crythias « 19 Sep 2010, 18:36
Replies: 1
by sanroque » 19 Sep 2010, 08:02

1 Replies

1439 Views

Last post by crythias
19 Sep 2010, 18:36
[SOLVED] all email except notifications send fine

Last post by sanroque « 18 Sep 2010, 07:30
Replies: 2
by sanroque » 18 Sep 2010, 00:34

2 Replies

3292 Views

Last post by sanroque
18 Sep 2010, 07:30
3.0 beta Imap Does not fetch automatically.

Last post by eugenes18t « 17 Sep 2010, 20:28
Replies: 6
by eugenes18t » 16 Sep 2010, 23:29

6 Replies

3963 Views

Last post by eugenes18t
17 Sep 2010, 20:28
[Solved]Customer Users <-> Services Management

Last post by bkbarbon « 17 Sep 2010, 19:36
Replies: 1
by bkbarbon » 17 Sep 2010, 16:40

1 Replies

1519 Views

Last post by bkbarbon
17 Sep 2010, 19:36
MySQL error after update

Last post by kugaevsky « 17 Sep 2010, 13:36
Replies: 5
by emis » 01 May 2010, 00:46

5 Replies

133405 Views

Last post by kugaevsky
17 Sep 2010, 13:36
How do SLA's on Email Tickets work?

Last post by ferrosti « 17 Sep 2010, 11:04
Replies: 3
by davidbann » 15 Sep 2010, 11:50

3 Replies

2358 Views

Last post by ferrosti
17 Sep 2010, 11:04

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