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Last post

how to register an invetory CMDB "SmartPhone"

Last post by reneeb « 04 Jan 2017, 16:19
Replies: 8
by serambca » 03 Jan 2017, 17:01

8 Replies

4043 Views

Last post by reneeb
04 Jan 2017, 16:19
ACL full options list

Last post by root « 04 Jan 2017, 14:22
Replies: 3
by otrsZeroCool » 03 Jan 2017, 20:21

3 Replies

2693 Views

Last post by root
04 Jan 2017, 14:22
Ticket Solution Time issue

Last post by ftahoces « 04 Jan 2017, 12:25

by ftahoces » 04 Jan 2017, 12:25

0 Replies

890 Views

Last post by ftahoces
04 Jan 2017, 12:25
Solved: External Customer Backend

Last post by dingler « 03 Jan 2017, 17:05

by dingler » 03 Jan 2017, 17:05

0 Replies

829 Views

Last post by dingler
03 Jan 2017, 17:05
Otrs 5.0.x - Problem while adding new customer

Last post by gian911 « 03 Jan 2017, 14:29

by gian911 » 03 Jan 2017, 14:29

0 Replies

771 Views

Last post by gian911
03 Jan 2017, 14:29
Consumption time for answers

Last post by mareks « 02 Jan 2017, 16:13

by mareks » 02 Jan 2017, 16:13

0 Replies

817 Views

Last post by mareks
02 Jan 2017, 16:13
how to stay the same queue in many other queue in process management.

Last post by zin « 02 Jan 2017, 05:16

by zin » 02 Jan 2017, 05:16

0 Replies

794 Views

Last post by zin
02 Jan 2017, 05:16
set different defaults for dropdown dynamic fields on queue update

Last post by Giulio Soleni « 31 Dec 2016, 13:31

by Giulio Soleni » 31 Dec 2016, 13:31

0 Replies

1576 Views

Last post by Giulio Soleni
31 Dec 2016, 13:31
Notifications

Last post by jojo « 30 Dec 2016, 13:02
Replies: 2
by stratus66 » 29 Dec 2016, 23:36

2 Replies

1109 Views

Last post by jojo
30 Dec 2016, 13:02
OTRS AUTO MERGING TICKETS WITH SAME SUBJECT

Last post by reneeb « 29 Dec 2016, 02:44
Replies: 6
by JojoModjo » 28 Dec 2016, 10:42

6 Replies

5170 Views

Last post by reneeb
29 Dec 2016, 02:44
recover otrs from 2.3.3 version

Last post by jojo « 28 Dec 2016, 00:25
Replies: 1
by undefine » 28 Dec 2016, 00:23

1 Replies

727 Views

Last post by jojo
28 Dec 2016, 00:25
DashboardCustomerConfigItems didn't work

Last post by root « 27 Dec 2016, 19:02
Replies: 1
by gecelann » 27 Dec 2016, 06:20

1 Replies

1189 Views

Last post by root
27 Dec 2016, 19:02
Add new field and turn off subject

Last post by otresi « 27 Dec 2016, 14:59

by otresi » 27 Dec 2016, 14:59

0 Replies

1049 Views

Last post by otresi
27 Dec 2016, 14:59
PostMaster PreFilterModule

Last post by jojo « 27 Dec 2016, 14:48
Replies: 5
by tparcina » 19 Dec 2016, 13:25

5 Replies

19707 Views

Last post by jojo
27 Dec 2016, 14:48
What are CMDB add-ons for free?

Last post by wurzel « 27 Dec 2016, 11:36
Replies: 2
by gecelann » 27 Dec 2016, 07:41

2 Replies

1210 Views

Last post by wurzel
27 Dec 2016, 11:36
Authentication with LDAP and LOCAL DB

Last post by chmod0day « 24 Dec 2016, 19:27
Replies: 4
by chmod0day » 18 Dec 2016, 01:36

4 Replies

1708 Views

Last post by chmod0day
24 Dec 2016, 19:27
Use of uninitialized value $ArticleID in concatenation (.) or string at /opt/otrs/Kernel/System/Ticket/Article.pm lin

Last post by jojo « 23 Dec 2016, 10:15
Replies: 5
by sunny » 15 Dec 2016, 08:22

5 Replies

3465 Views

Last post by jojo
23 Dec 2016, 10:15
Add new overview to Dashboard

Last post by wurzel « 23 Dec 2016, 01:20
Replies: 5
by tparcina » 10 Mar 2016, 14:52

5 Replies

3587 Views

Last post by wurzel
23 Dec 2016, 01:20
Queue issue in Process Tickets (Customer Panel)

Last post by piotreksmoq « 22 Dec 2016, 18:09
Replies: 5
by piotreksmoq » 22 Dec 2016, 12:26

5 Replies

3077 Views

Last post by piotreksmoq
22 Dec 2016, 18:09
[Solved] CMDB connected CI link not removable

Last post by tinti « 21 Dec 2016, 17:37
Replies: 4
by tinti » 15 Dec 2016, 10:17

4 Replies

2148 Views

Last post by tinti
21 Dec 2016, 17:37
OTRS - Sometimes mail do not fetch from POP or IMAP into the OTRS

Last post by sunny « 20 Dec 2016, 11:53

by sunny » 20 Dec 2016, 11:53

0 Replies

1295 Views

Last post by sunny
20 Dec 2016, 11:53
OTRSOTRS 3.3 - Show a dynamic content in text using dynamic field

Last post by sunny « 20 Dec 2016, 09:47

by sunny » 20 Dec 2016, 09:47

0 Replies

1190 Views

Last post by sunny
20 Dec 2016, 09:47
ITSM Items Bulk Update other items.

Last post by ryotaro « 19 Dec 2016, 06:49

by ryotaro » 19 Dec 2016, 06:49

0 Replies

953 Views

Last post by ryotaro
19 Dec 2016, 06:49
New Process Ticket does not show Customer History

Last post by wurzel « 17 Dec 2016, 11:07
Replies: 1
by Julian0o » 12 Dec 2016, 12:34

1 Replies

1287 Views

Last post by wurzel
17 Dec 2016, 11:07
Update ITSMCore 5.0.14 to 5.0.15 Fail

Last post by amka « 16 Dec 2016, 16:05
Replies: 4
by amka » 15 Dec 2016, 14:44

4 Replies

2216 Views

Last post by amka
16 Dec 2016, 16:05
Update 5 to 5.0.15

Last post by RStraub « 16 Dec 2016, 11:59
Replies: 3
by civodul4 » 16 Dec 2016, 11:34

3 Replies

1601 Views

Last post by RStraub
16 Dec 2016, 11:59
[SOLVED] Can't open web installer

Last post by MusicMaikel « 15 Dec 2016, 16:58
Replies: 1
by MusicMaikel » 14 Dec 2016, 11:22

1 Replies

1196 Views

Last post by MusicMaikel
15 Dec 2016, 16:58
Error sending email

Last post by romerosantos02 « 15 Dec 2016, 16:52
Replies: 8
by romerosantos02 » 15 Dec 2016, 14:54

8 Replies

2690 Views

Last post by romerosantos02
15 Dec 2016, 16:52
ITSM / CI Collection import references from csv

Last post by fabi186 « 15 Dec 2016, 12:44

by fabi186 » 15 Dec 2016, 12:44

0 Replies

898 Views

Last post by fabi186
15 Dec 2016, 12:44
Criticality–Impact–Priority–Matrix and Customer Tickets

Last post by jossuahe « 14 Dec 2016, 18:04
Replies: 12
by FloBo » 16 May 2014, 14:01

12 Replies

7625 Views

Last post by jossuahe
14 Dec 2016, 18:04
Error Fetching POP3S Mail After Installing KIX4OTRS 6.0.4

Last post by sunny « 14 Dec 2016, 14:44
Replies: 4
by rodriguezja » 10 Jul 2014, 06:57

4 Replies

2873 Views

Last post by sunny
14 Dec 2016, 14:44
How to connect OTRS 5 with a Microsoft LDAP Server for User Authentification?

Last post by JanG « 14 Dec 2016, 12:16
Replies: 13
by JanG » 17 Nov 2016, 15:11

13 Replies

8459 Views

Last post by JanG
14 Dec 2016, 12:16
[SOLVED] Notification Email when new ticket

Last post by skullz « 14 Dec 2016, 03:51
Replies: 2
by MusicMaikel » 08 Dec 2016, 13:29

2 Replies

7566 Views

Last post by skullz
14 Dec 2016, 03:51
Time Units / Customer Info

Last post by davidkrotil « 13 Dec 2016, 19:46
Replies: 6
by DiamondJoe » 07 Dec 2012, 15:46

6 Replies

7160 Views

Last post by davidkrotil
13 Dec 2016, 19:46
HELP to configure Escalation Notifications

Last post by legajer « 13 Dec 2016, 15:44
Replies: 7
by iclaude » 06 Dec 2016, 11:39

7 Replies

5400 Views

Last post by legajer
13 Dec 2016, 15:44
Can't connect SMTP after upgrade otrs 4 to 5

Last post by gecelann « 13 Dec 2016, 07:50
Replies: 1
by gecelann » 13 Dec 2016, 04:05

1 Replies

1071 Views

Last post by gecelann
13 Dec 2016, 07:50
Change default order of responses in a ticket?

Last post by root « 13 Dec 2016, 07:39
Replies: 1
by pyperdown » 12 Dec 2016, 21:13

1 Replies

1383 Views

Last post by root
13 Dec 2016, 07:39
lost admin tab

Last post by pvanos « 12 Dec 2016, 17:07
Replies: 7
by martyb » 28 Nov 2011, 21:28

7 Replies

6603 Views

Last post by pvanos
12 Dec 2016, 17:07
Know which agent closed a ticket with stats/reports

Last post by root « 12 Dec 2016, 12:26
Replies: 1
by iclaude » 12 Dec 2016, 11:30

1 Replies

1276 Views

Last post by root
12 Dec 2016, 12:26
make customers answer required info

Last post by wurzel « 11 Dec 2016, 23:31
Replies: 3
by jajabart » 10 Dec 2016, 12:48

3 Replies

1004 Views

Last post by wurzel
11 Dec 2016, 23:31
change the url of otrs

Last post by jajabart « 11 Dec 2016, 11:52
Replies: 1
by jajabart » 11 Dec 2016, 11:49

1 Replies

780 Views

Last post by jajabart
11 Dec 2016, 11:52
history of ticket

Last post by GulsumCengiz « 09 Dec 2016, 13:12
Replies: 7
by GulsumCengiz » 26 Nov 2016, 08:41

7 Replies

3013 Views

Last post by GulsumCengiz
09 Dec 2016, 13:12
OTRS taking too long to close a ticket

Last post by EXG133 « 09 Dec 2016, 13:02
Replies: 1
by savio » 08 Dec 2016, 21:20

1 Replies

1512 Views

Last post by EXG133
09 Dec 2016, 13:02
Mailing configuration errors

Last post by Mahesh « 08 Dec 2016, 22:32
Replies: 4
by davemzcs » 08 Nov 2016, 23:12

4 Replies

3395 Views

Last post by Mahesh
08 Dec 2016, 22:32
otrs problem with fetch mail

Last post by otresi « 08 Dec 2016, 15:40
Replies: 5
by otresi » 07 Dec 2016, 15:20

5 Replies

4470 Views

Last post by otresi
08 Dec 2016, 15:40
[SOLVED] Strange behaviour in reply from template

Last post by bedmakaveli « 08 Dec 2016, 14:18
Replies: 1
by bedmakaveli » 24 Nov 2016, 01:07

1 Replies

792 Views

Last post by bedmakaveli
08 Dec 2016, 14:18
Print ticket

Last post by RStraub « 07 Dec 2016, 16:22
Replies: 3
by Theangelo2 » 30 Nov 2016, 23:16

3 Replies

1793 Views

Last post by RStraub
07 Dec 2016, 16:22
Help with SQL console Query

Last post by iclaude « 07 Dec 2016, 11:46

by iclaude » 07 Dec 2016, 11:46

0 Replies

1061 Views

Last post by iclaude
07 Dec 2016, 11:46
notification mails and auto responses mails

Last post by reneeb « 07 Dec 2016, 10:05
Replies: 1
by GulsumCengiz » 07 Dec 2016, 07:41

1 Replies

886 Views

Last post by reneeb
07 Dec 2016, 10:05
CustomerTicketSearch and company ticket functionality - unexpected results

Last post by andypl « 06 Dec 2016, 23:23

by andypl » 06 Dec 2016, 23:23

0 Replies

905 Views

Last post by andypl
06 Dec 2016, 23:23

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