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[SOLVED] Generic Interface ConfigItem REST Search

Last post by mattsaint « 12 Aug 2015, 16:19
Replies: 4
by mattsaint » 12 Aug 2015, 13:04

4 Replies

3771 Views

Last post by mattsaint
12 Aug 2015, 16:19
Adding Ticket Type to Ticket Reply

Last post by crythias « 12 Aug 2015, 13:34
Replies: 1
by Xeon5 » 12 Aug 2015, 10:58

1 Replies

894 Views

Last post by crythias
12 Aug 2015, 13:34
Ticket state after customer reply(follow up)

Last post by crythias « 12 Aug 2015, 13:28
Replies: 5
by mantyyzz » 01 Mar 2015, 13:50

5 Replies

4856 Views

Last post by crythias
12 Aug 2015, 13:28
Number of max recipients

Last post by Kitty « 12 Aug 2015, 10:00
Replies: 2
by Kitty » 12 Aug 2015, 09:53

2 Replies

1632 Views

Last post by Kitty
12 Aug 2015, 10:00
variables|parameters

Last post by RStraub « 12 Aug 2015, 09:28
Replies: 1
by texikator » 11 Aug 2015, 23:11

1 Replies

599 Views

Last post by RStraub
12 Aug 2015, 09:28
Nagios integration

Last post by santoshsaripelli1 « 12 Aug 2015, 08:56
Replies: 7
by fuhdan » 23 Jun 2011, 11:02

7 Replies

3954 Views

Last post by santoshsaripelli1
12 Aug 2015, 08:56
How to set Ticket State automatically?

Last post by RodrigoPetter « 10 Aug 2015, 21:04
Replies: 3
by Sabyr » 05 Sep 2013, 12:46

3 Replies

1956 Views

Last post by RodrigoPetter
10 Aug 2015, 21:04
Sending multiple CI's from one system to another

Last post by sebasia « 10 Aug 2015, 16:16

by sebasia » 10 Aug 2015, 16:16

0 Replies

788 Views

Last post by sebasia
10 Aug 2015, 16:16
Mapping name to another name Web service

Last post by sebasia « 10 Aug 2015, 14:44

by sebasia » 10 Aug 2015, 14:44

0 Replies

924 Views

Last post by sebasia
10 Aug 2015, 14:44
[SOLVED]Forbidden error for certain articles

Last post by aph « 10 Aug 2015, 10:33
Replies: 3
by aph » 06 Aug 2015, 09:44

3 Replies

1390 Views

Last post by aph
10 Aug 2015, 10:33
Update to 4.0.10 problem.

Last post by schulmann « 08 Aug 2015, 20:44
Replies: 9
by medlaboratory » 20 Jul 2015, 09:17

9 Replies

6169 Views

Last post by schulmann
08 Aug 2015, 20:44
Install help on FreeNAS (Free BSD)

Last post by davidhasedge « 07 Aug 2015, 18:56
Replies: 12
by davidhasedge » 06 Aug 2015, 03:52

12 Replies

5874 Views

Last post by davidhasedge
07 Aug 2015, 18:56
[SOLVED] Can't add user with script otrs.AddCustomerUser.pl

Last post by crythias « 07 Aug 2015, 17:02
Replies: 2
by tommat » 07 Aug 2015, 15:36

2 Replies

1357 Views

Last post by crythias
07 Aug 2015, 17:02
Mapping in web service from CMDB config item create

Last post by sebasia « 07 Aug 2015, 16:04

by sebasia » 07 Aug 2015, 16:04

0 Replies

1285 Views

Last post by sebasia
07 Aug 2015, 16:04
Replies sent to system adresses

Last post by aph « 06 Aug 2015, 09:14
Replies: 3
by aph » 22 Jul 2015, 17:02

3 Replies

1508 Views

Last post by aph
06 Aug 2015, 09:14
How to migrate date from MSSQL to MYSQL

Last post by wurzel « 05 Aug 2015, 18:44
Replies: 1
by mdemena » 05 Aug 2015, 18:07

1 Replies

981 Views

Last post by wurzel
05 Aug 2015, 18:44
Priority view - Priority not updating automatically since v4 upgrade

Last post by retro2707 « 05 Aug 2015, 17:28
Replies: 5
by retro2707 » 03 Aug 2015, 13:36

5 Replies

2483 Views

Last post by retro2707
05 Aug 2015, 17:28
[SOLVED] Add Customer User on TicketCreate event

Last post by tommat « 05 Aug 2015, 16:58
Replies: 6
by tommat » 05 Aug 2015, 13:16

6 Replies

1784 Views

Last post by tommat
05 Aug 2015, 16:58
[SOLVED] Customers can't view all their tickets

Last post by JSouzaF « 05 Aug 2015, 16:18
Replies: 3
by JSouzaF » 31 Jul 2015, 21:35

3 Replies

5202 Views

Last post by JSouzaF
05 Aug 2015, 16:18
OTRS 4.0.10 email times incorrect

Last post by thunter28 « 05 Aug 2015, 16:06
Replies: 4
by thunter28 » 04 Aug 2015, 20:10

4 Replies

1649 Views

Last post by thunter28
05 Aug 2015, 16:06
CloneDB error change_freetext does not exist

Last post by retro2707 « 05 Aug 2015, 13:38

by retro2707 » 05 Aug 2015, 13:38

0 Replies

1101 Views

Last post by retro2707
05 Aug 2015, 13:38
Create Ticket with Webservice

Last post by jafumega27 « 05 Aug 2015, 10:39

by jafumega27 » 05 Aug 2015, 10:39

0 Replies

711 Views

Last post by jafumega27
05 Aug 2015, 10:39
Changing Free Fields Options

Last post by robmorin2 « 04 Aug 2015, 20:04
Replies: 6
by thunter28 » 31 Mar 2015, 21:17

6 Replies

2913 Views

Last post by robmorin2
04 Aug 2015, 20:04
[Solved]Agent ticket stopped being created

Last post by nycjr « 04 Aug 2015, 14:05

by nycjr » 04 Aug 2015, 14:05

0 Replies

616 Views

Last post by nycjr
04 Aug 2015, 14:05
Closed tickets in My Locked Tickets

Last post by rvwmgk « 04 Aug 2015, 11:50
Replies: 14
by rvwmgk » 05 Jun 2015, 10:49

14 Replies

10854 Views

Last post by rvwmgk
04 Aug 2015, 11:50
Possible to assign service to ticket emailed in?

Last post by robmorin2 « 03 Aug 2015, 19:56
Replies: 4
by robmorin2 » 03 Aug 2015, 16:32

4 Replies

1104 Views

Last post by robmorin2
03 Aug 2015, 19:56
Link ticket and custom CI class

Last post by RStraub « 03 Aug 2015, 11:29
Replies: 1
by ITARICON » 03 Aug 2015, 11:23

1 Replies

648 Views

Last post by RStraub
03 Aug 2015, 11:29
SMIME cert issues

Last post by jojo « 03 Aug 2015, 10:30
Replies: 3
by otrsnasahelp » 30 Jul 2015, 18:59

3 Replies

1254 Views

Last post by jojo
03 Aug 2015, 10:30
OTRS Active directory Intigration through LDAP Problem

Last post by crythias « 31 Jul 2015, 20:18
Replies: 1
by ssrinivasu » 31 Jul 2015, 18:30

1 Replies

1025 Views

Last post by crythias
31 Jul 2015, 20:18
TicketMerge event doesn't work how I expect it to

Last post by Varsas « 31 Jul 2015, 16:03

by Varsas » 31 Jul 2015, 16:03

0 Replies

968 Views

Last post by Varsas
31 Jul 2015, 16:03
Modify webservice Envelope

Last post by skila « 31 Jul 2015, 10:24
Replies: 2
by skila » 29 Jul 2015, 19:14

2 Replies

2232 Views

Last post by skila
31 Jul 2015, 10:24
Get time accounted and total number of tickets per client from last month

Last post by RStraub « 31 Jul 2015, 08:09
Replies: 3
by jdelvecchio » 30 Jul 2015, 15:35

3 Replies

1279 Views

Last post by RStraub
31 Jul 2015, 08:09
Can the Agents open ticket only for specific CustomerCompany?

Last post by ciotola « 30 Jul 2015, 12:54

by ciotola » 30 Jul 2015, 12:54

0 Replies

812 Views

Last post by ciotola
30 Jul 2015, 12:54
Ticket Queue Overview not show all queues

Last post by Fverdirame « 30 Jul 2015, 12:53

by Fverdirame » 30 Jul 2015, 12:53

0 Replies

1050 Views

Last post by Fverdirame
30 Jul 2015, 12:53
(SOLVED) Customer_ID during registration?

Last post by cbruigom « 30 Jul 2015, 10:51
Replies: 20
by morecw » 29 Aug 2012, 12:51

20 Replies

14027 Views

Last post by cbruigom
30 Jul 2015, 10:51
OTRS Active directory Intigration through LDAP

Last post by ssrinivasu « 30 Jul 2015, 00:13

by ssrinivasu » 30 Jul 2015, 00:13

0 Replies

544 Views

Last post by ssrinivasu
30 Jul 2015, 00:13
How to stop OTRS appliance from wiping data on reboot?

Last post by hellbound41 « 27 Jul 2015, 20:32
Replies: 13
by MJEB » 19 Nov 2014, 12:21

13 Replies

5484 Views

Last post by hellbound41
27 Jul 2015, 20:32
Put ticket on hold (stop the clock)

Last post by nedmaj « 27 Jul 2015, 18:19
Replies: 11
by morecw » 13 Aug 2012, 17:05

11 Replies

10539 Views

Last post by nedmaj
27 Jul 2015, 18:19
[WORKAROUND] Send an attachment to notification without article body

Last post by Giulio Soleni « 27 Jul 2015, 17:25
Replies: 3
by Giulio Soleni » 14 Jul 2015, 23:22

3 Replies

3445 Views

Last post by Giulio Soleni
27 Jul 2015, 17:25
Issues with linking Ticket to Config Item

Last post by michalborkowski « 27 Jul 2015, 15:31
Replies: 2
by michalborkowski » 27 Jul 2015, 14:41

2 Replies

1246 Views

Last post by michalborkowski
27 Jul 2015, 15:31
Closed Ticket locked by Admin

Last post by ghost « 25 Jul 2015, 17:45
Replies: 2
by ghost » 24 Jul 2015, 06:08

2 Replies

1220 Views

Last post by ghost
25 Jul 2015, 17:45
Need attachments in notification

Last post by Giulio Soleni « 25 Jul 2015, 10:23
Replies: 4
by Mahesh » 08 Jul 2015, 15:20

4 Replies

6073 Views

Last post by Giulio Soleni
25 Jul 2015, 10:23
Charset issue in dropdown

Last post by cryptoroot « 25 Jul 2015, 05:01
Replies: 12
by GMunjal » 24 Jan 2014, 13:38

12 Replies

5222 Views

Last post by cryptoroot
25 Jul 2015, 05:01
max_size_packet error

Last post by crythias « 24 Jul 2015, 14:06
Replies: 6
by bharat » 21 Jul 2015, 11:41

6 Replies

2399 Views

Last post by crythias
24 Jul 2015, 14:06
Backup and Restore all the setting

Last post by hienque « 23 Jul 2015, 09:03
Replies: 7
by hienque » 21 Jul 2015, 08:59

7 Replies

2963 Views

Last post by hienque
23 Jul 2015, 09:03
How can I get an SLA report on tickets response time, solution time etc

Last post by geri « 23 Jul 2015, 08:49

by geri » 23 Jul 2015, 08:49

0 Replies

961 Views

Last post by geri
23 Jul 2015, 08:49
OTRS on Docker (firewalld)

Last post by rcsdownload « 23 Jul 2015, 03:46

by rcsdownload » 23 Jul 2015, 03:46

0 Replies

1158 Views

Last post by rcsdownload
23 Jul 2015, 03:46
Bind dynamic field Dropdown value with external data source

Last post by cryptoroot « 22 Jul 2015, 15:39
Replies: 20
by GMunjal » 11 Dec 2013, 08:09

20 Replies

10238 Views

Last post by cryptoroot
22 Jul 2015, 15:39
appliance - problem displaying 'Ticket Queue Overview'

Last post by mkarg « 22 Jul 2015, 13:42
Replies: 3
by gob » 16 Sep 2014, 19:30

3 Replies

2108 Views

Last post by mkarg
22 Jul 2015, 13:42
OTRS 4 - Wrong mail time header

Last post by Colla « 22 Jul 2015, 13:03
Replies: 2
by Colla » 21 Jul 2015, 11:11

2 Replies

1649 Views

Last post by Colla
22 Jul 2015, 13:03

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