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[SOLVED] Hide menu "Called the company" customer panel

Last post by savio « 18 Aug 2015, 15:06
Replies: 2
by savio » 18 Aug 2015, 13:46

2 Replies

1269 Views

Last post by savio
18 Aug 2015, 15:06
URL with popup IE11

Last post by MatjazBF « 17 Aug 2015, 17:31

by MatjazBF » 17 Aug 2015, 17:31

0 Replies

766 Views

Last post by MatjazBF
17 Aug 2015, 17:31
Showing problem text and solution text in statistics report.

Last post by crythias « 17 Aug 2015, 16:31
Replies: 5
by victorprime » 16 Aug 2015, 01:09

5 Replies

1565 Views

Last post by crythias
17 Aug 2015, 16:31
mail not sending with Euro sign €

Last post by jojo « 17 Aug 2015, 14:51
Replies: 5
by magnetmo » 17 Aug 2015, 12:03

5 Replies

2377 Views

Last post by jojo
17 Aug 2015, 14:51
/var/lib/mysql/otrs is taking up a lot of space on disk

Last post by crythias « 17 Aug 2015, 14:08
Replies: 2
by aph » 17 Aug 2015, 08:52

2 Replies

1369 Views

Last post by crythias
17 Aug 2015, 14:08
[SOLVED] Auto-list companies

Last post by thoqui « 17 Aug 2015, 11:22
Replies: 4
by HervE » 05 Apr 2011, 17:50

4 Replies

2941 Views

Last post by thoqui
17 Aug 2015, 11:22
Perl v5.10.0 required--this is only v5.8.8

Last post by crythias « 16 Aug 2015, 20:16
Replies: 2
by Eraserhead » 16 Aug 2015, 19:14

2 Replies

4353 Views

Last post by crythias
16 Aug 2015, 20:16
"To customer user" drop-down in New email ticket showing only 20 entries.

Last post by victorprime « 16 Aug 2015, 18:43
Replies: 4
by victorprime » 16 Aug 2015, 00:23

4 Replies

742 Views

Last post by victorprime
16 Aug 2015, 18:43
New email ticket auto sends to customer

Last post by crythias « 16 Aug 2015, 17:07
Replies: 3
by jrlandis » 16 Aug 2015, 14:33

3 Replies

1345 Views

Last post by crythias
16 Aug 2015, 17:07
OTRS v.4 Appliance, Halts on boot.

Last post by netjess « 16 Aug 2015, 03:21

by netjess » 16 Aug 2015, 03:21

0 Replies

1159 Views

Last post by netjess
16 Aug 2015, 03:21
LDAP auth with multiple source

Last post by crythias « 14 Aug 2015, 19:05
Replies: 1
by geri » 14 Aug 2015, 15:16

1 Replies

1176 Views

Last post by crythias
14 Aug 2015, 19:05
SolutionTime calculation

Last post by RStraub « 14 Aug 2015, 16:25
Replies: 3
by jdelvecchio » 14 Aug 2015, 12:16

3 Replies

1660 Views

Last post by RStraub
14 Aug 2015, 16:25
[SOLVED] How to prevent a closed ticket to reopen?

Last post by crythias « 14 Aug 2015, 15:50
Replies: 20
by HervE » 03 Jan 2011, 18:40

20 Replies

19814 Views

Last post by crythias
14 Aug 2015, 15:50
multiple email accounts one queue

Last post by crythias « 14 Aug 2015, 14:50
Replies: 1
by aph » 14 Aug 2015, 13:04

1 Replies

950 Views

Last post by crythias
14 Aug 2015, 14:50
Change background / font colour of fields

Last post by crythias « 14 Aug 2015, 14:46
Replies: 3
by aph » 10 Aug 2015, 13:42

3 Replies

1067 Views

Last post by crythias
14 Aug 2015, 14:46
NDB SLA in OTRS4

Last post by EXG133 « 14 Aug 2015, 10:52
Replies: 1
by zedzed » 14 Aug 2015, 09:21

1 Replies

1109 Views

Last post by EXG133
14 Aug 2015, 10:52
[SOLVED] Error in the e-mail notification (time late)

Last post by savio « 13 Aug 2015, 21:48
Replies: 3
by savio » 13 Aug 2015, 18:11

3 Replies

1652 Views

Last post by savio
13 Aug 2015, 21:48
[SOLVED] Default Statistics Modules Missing

Last post by willsrob1982 « 13 Aug 2015, 11:50
Replies: 2
by ryanl » 02 Dec 2010, 10:51

2 Replies

1485 Views

Last post by willsrob1982
13 Aug 2015, 11:50
[SOLVED] Generic Interface ConfigItem REST Search

Last post by mattsaint « 12 Aug 2015, 16:19
Replies: 4
by mattsaint » 12 Aug 2015, 13:04

4 Replies

4036 Views

Last post by mattsaint
12 Aug 2015, 16:19
Adding Ticket Type to Ticket Reply

Last post by crythias « 12 Aug 2015, 13:34
Replies: 1
by Xeon5 » 12 Aug 2015, 10:58

1 Replies

927 Views

Last post by crythias
12 Aug 2015, 13:34
Ticket state after customer reply(follow up)

Last post by crythias « 12 Aug 2015, 13:28
Replies: 5
by mantyyzz » 01 Mar 2015, 13:50

5 Replies

5050 Views

Last post by crythias
12 Aug 2015, 13:28
Number of max recipients

Last post by Kitty « 12 Aug 2015, 10:00
Replies: 2
by Kitty » 12 Aug 2015, 09:53

2 Replies

1722 Views

Last post by Kitty
12 Aug 2015, 10:00
variables|parameters

Last post by RStraub « 12 Aug 2015, 09:28
Replies: 1
by texikator » 11 Aug 2015, 23:11

1 Replies

645 Views

Last post by RStraub
12 Aug 2015, 09:28
Nagios integration

Last post by santoshsaripelli1 « 12 Aug 2015, 08:56
Replies: 7
by fuhdan » 23 Jun 2011, 11:02

7 Replies

4061 Views

Last post by santoshsaripelli1
12 Aug 2015, 08:56
How to set Ticket State automatically?

Last post by RodrigoPetter « 10 Aug 2015, 21:04
Replies: 3
by Sabyr » 05 Sep 2013, 12:46

3 Replies

2025 Views

Last post by RodrigoPetter
10 Aug 2015, 21:04
Sending multiple CI's from one system to another

Last post by sebasia « 10 Aug 2015, 16:16

by sebasia » 10 Aug 2015, 16:16

0 Replies

822 Views

Last post by sebasia
10 Aug 2015, 16:16
Mapping name to another name Web service

Last post by sebasia « 10 Aug 2015, 14:44

by sebasia » 10 Aug 2015, 14:44

0 Replies

959 Views

Last post by sebasia
10 Aug 2015, 14:44
[SOLVED]Forbidden error for certain articles

Last post by aph « 10 Aug 2015, 10:33
Replies: 3
by aph » 06 Aug 2015, 09:44

3 Replies

1457 Views

Last post by aph
10 Aug 2015, 10:33
Update to 4.0.10 problem.

Last post by schulmann « 08 Aug 2015, 20:44
Replies: 9
by medlaboratory » 20 Jul 2015, 09:17

9 Replies

6484 Views

Last post by schulmann
08 Aug 2015, 20:44
Install help on FreeNAS (Free BSD)

Last post by davidhasedge « 07 Aug 2015, 18:56
Replies: 12
by davidhasedge » 06 Aug 2015, 03:52

12 Replies

6092 Views

Last post by davidhasedge
07 Aug 2015, 18:56
[SOLVED] Can't add user with script otrs.AddCustomerUser.pl

Last post by crythias « 07 Aug 2015, 17:02
Replies: 2
by tommat » 07 Aug 2015, 15:36

2 Replies

1423 Views

Last post by crythias
07 Aug 2015, 17:02
Mapping in web service from CMDB config item create

Last post by sebasia « 07 Aug 2015, 16:04

by sebasia » 07 Aug 2015, 16:04

0 Replies

1335 Views

Last post by sebasia
07 Aug 2015, 16:04
Replies sent to system adresses

Last post by aph « 06 Aug 2015, 09:14
Replies: 3
by aph » 22 Jul 2015, 17:02

3 Replies

1571 Views

Last post by aph
06 Aug 2015, 09:14
How to migrate date from MSSQL to MYSQL

Last post by wurzel « 05 Aug 2015, 18:44
Replies: 1
by mdemena » 05 Aug 2015, 18:07

1 Replies

1041 Views

Last post by wurzel
05 Aug 2015, 18:44
Priority view - Priority not updating automatically since v4 upgrade

Last post by retro2707 « 05 Aug 2015, 17:28
Replies: 5
by retro2707 » 03 Aug 2015, 13:36

5 Replies

2560 Views

Last post by retro2707
05 Aug 2015, 17:28
[SOLVED] Add Customer User on TicketCreate event

Last post by tommat « 05 Aug 2015, 16:58
Replies: 6
by tommat » 05 Aug 2015, 13:16

6 Replies

2001 Views

Last post by tommat
05 Aug 2015, 16:58
[SOLVED] Customers can't view all their tickets

Last post by JSouzaF « 05 Aug 2015, 16:18
Replies: 3
by JSouzaF » 31 Jul 2015, 21:35

3 Replies

5405 Views

Last post by JSouzaF
05 Aug 2015, 16:18
OTRS 4.0.10 email times incorrect

Last post by thunter28 « 05 Aug 2015, 16:06
Replies: 4
by thunter28 » 04 Aug 2015, 20:10

4 Replies

1721 Views

Last post by thunter28
05 Aug 2015, 16:06
CloneDB error change_freetext does not exist

Last post by retro2707 « 05 Aug 2015, 13:38

by retro2707 » 05 Aug 2015, 13:38

0 Replies

1140 Views

Last post by retro2707
05 Aug 2015, 13:38
Create Ticket with Webservice

Last post by jafumega27 « 05 Aug 2015, 10:39

by jafumega27 » 05 Aug 2015, 10:39

0 Replies

741 Views

Last post by jafumega27
05 Aug 2015, 10:39
Changing Free Fields Options

Last post by robmorin2 « 04 Aug 2015, 20:04
Replies: 6
by thunter28 » 31 Mar 2015, 21:17

6 Replies

3102 Views

Last post by robmorin2
04 Aug 2015, 20:04
[Solved]Agent ticket stopped being created

Last post by nycjr « 04 Aug 2015, 14:05

by nycjr » 04 Aug 2015, 14:05

0 Replies

649 Views

Last post by nycjr
04 Aug 2015, 14:05
Closed tickets in My Locked Tickets

Last post by rvwmgk « 04 Aug 2015, 11:50
Replies: 14
by rvwmgk » 05 Jun 2015, 10:49

14 Replies

11290 Views

Last post by rvwmgk
04 Aug 2015, 11:50
Possible to assign service to ticket emailed in?

Last post by robmorin2 « 03 Aug 2015, 19:56
Replies: 4
by robmorin2 » 03 Aug 2015, 16:32

4 Replies

1161 Views

Last post by robmorin2
03 Aug 2015, 19:56
Link ticket and custom CI class

Last post by RStraub « 03 Aug 2015, 11:29
Replies: 1
by ITARICON » 03 Aug 2015, 11:23

1 Replies

691 Views

Last post by RStraub
03 Aug 2015, 11:29
SMIME cert issues

Last post by jojo « 03 Aug 2015, 10:30
Replies: 3
by otrsnasahelp » 30 Jul 2015, 18:59

3 Replies

1340 Views

Last post by jojo
03 Aug 2015, 10:30
OTRS Active directory Intigration through LDAP Problem

Last post by crythias « 31 Jul 2015, 20:18
Replies: 1
by ssrinivasu » 31 Jul 2015, 18:30

1 Replies

1069 Views

Last post by crythias
31 Jul 2015, 20:18
TicketMerge event doesn't work how I expect it to

Last post by Varsas « 31 Jul 2015, 16:03

by Varsas » 31 Jul 2015, 16:03

0 Replies

1011 Views

Last post by Varsas
31 Jul 2015, 16:03
Modify webservice Envelope

Last post by skila « 31 Jul 2015, 10:24
Replies: 2
by skila » 29 Jul 2015, 19:14

2 Replies

2340 Views

Last post by skila
31 Jul 2015, 10:24
Get time accounted and total number of tickets per client from last month

Last post by RStraub « 31 Jul 2015, 08:09
Replies: 3
by jdelvecchio » 30 Jul 2015, 15:35

3 Replies

1350 Views

Last post by RStraub
31 Jul 2015, 08:09

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