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Minor upgrade instructions (4.0.1 -> 4.0.3)

Last post by reneeb « 19 Dec 2014, 10:32
Replies: 1
by setecastronomy » 19 Dec 2014, 10:20

1 Replies

3912 Views

Last post by reneeb
19 Dec 2014, 10:32
cant connect to pop3s server or otrs.org

Last post by crythias « 18 Dec 2014, 14:44
Replies: 13
by MJEB » 25 Nov 2014, 11:17

13 Replies

7166 Views

Last post by crythias
18 Dec 2014, 14:44
Closing Tickets without adding a note

Last post by reneeb « 18 Dec 2014, 12:58
Replies: 7
by winnie » 27 Sep 2010, 14:52

7 Replies

4915 Views

Last post by reneeb
18 Dec 2014, 12:58
[SOLVED] Setting Invoker URL

Last post by ossys « 18 Dec 2014, 00:50
Replies: 2
by ossys » 18 Dec 2014, 00:04

2 Replies

1762 Views

Last post by ossys
18 Dec 2014, 00:50
Export Ticket Details

Last post by ChrisMachnicki « 17 Dec 2014, 16:55
Replies: 4
by ChrisMachnicki » 17 Dec 2014, 13:35

4 Replies

2147 Views

Last post by ChrisMachnicki
17 Dec 2014, 16:55
Need to use customer with multiple IDs in OTRS Appliance

Last post by ltkvien « 17 Dec 2014, 15:44
Replies: 2
by ltkvien » 17 Dec 2014, 10:58

2 Replies

1813 Views

Last post by ltkvien
17 Dec 2014, 15:44
Bulk Action

Last post by crythias « 17 Dec 2014, 14:41
Replies: 2
by Colla » 18 Nov 2014, 11:53

2 Replies

1419 Views

Last post by crythias
17 Dec 2014, 14:41
[SOLVED]v4 upgrade help unable to start httpd after upgrade

Last post by minijay « 17 Dec 2014, 09:29
Replies: 6
by minijay » 15 Dec 2014, 17:20

6 Replies

6387 Views

Last post by minijay
17 Dec 2014, 09:29
[SOLVED] Kernel::System::Ticket->TicketGet() Fields

Last post by ossys « 17 Dec 2014, 03:38
Replies: 2
by ossys » 16 Dec 2014, 20:26

2 Replies

2183 Views

Last post by ossys
17 Dec 2014, 03:38
Unable to log in after upgrade from 3 to 4

Last post by dtoom « 16 Dec 2014, 22:03
Replies: 1
by dtoom » 16 Dec 2014, 21:10

1 Replies

849 Views

Last post by dtoom
16 Dec 2014, 22:03
OTRS 3.3.10 - Custom Skin/Agent Logo Issue

Last post by CardiacCat « 16 Dec 2014, 18:22
Replies: 5
by CardiacCat » 16 Dec 2014, 00:50

5 Replies

2382 Views

Last post by CardiacCat
16 Dec 2014, 18:22
Upgrade KIX4OTRS 6.1.0

Last post by srenon « 16 Dec 2014, 10:45
Replies: 1
by srenon » 04 Dec 2014, 22:56

1 Replies

1040 Views

Last post by srenon
16 Dec 2014, 10:45
Limiting ticket visibility to agents

Last post by crythias « 15 Dec 2014, 17:22
Replies: 3
by aph » 15 Dec 2014, 15:50

3 Replies

2495 Views

Last post by crythias
15 Dec 2014, 17:22
Testing MS-SQL Backend

Last post by aph « 15 Dec 2014, 15:56
Replies: 1
by pvanos » 08 Dec 2014, 19:18

1 Replies

1529 Views

Last post by aph
15 Dec 2014, 15:56
Edit CustomerID Afterwards

Last post by piccolo5 « 15 Dec 2014, 11:26
Replies: 10
by piccolo5 » 01 Dec 2014, 09:02

10 Replies

3574 Views

Last post by piccolo5
15 Dec 2014, 11:26
OTRS4 - disable article creation feature

Last post by numerouno « 14 Dec 2014, 12:51
Replies: 2
by numerouno » 14 Dec 2014, 09:10

2 Replies

1921 Views

Last post by numerouno
14 Dec 2014, 12:51
[SOLVED] My Services -- Missing Services

Last post by jojo « 12 Dec 2014, 21:35
Replies: 2
by subarugeek » 12 Dec 2014, 18:43

2 Replies

1418 Views

Last post by jojo
12 Dec 2014, 21:35
Int. Server Error Customer Portal Change Password

Last post by tvaz « 12 Dec 2014, 21:24

by tvaz » 12 Dec 2014, 21:24

0 Replies

708 Views

Last post by tvaz
12 Dec 2014, 21:24
Change Tme for email auto fetch

Last post by pseudoyams « 12 Dec 2014, 19:29
Replies: 4
by jschlueter » 12 Dec 2014, 18:23

4 Replies

2402 Views

Last post by pseudoyams
12 Dec 2014, 19:29
[SOLVED] Apache2::Reload Problems

Last post by ossys « 12 Dec 2014, 19:19
Replies: 1
by ossys » 11 Dec 2014, 20:33

1 Replies

2690 Views

Last post by ossys
12 Dec 2014, 19:19
Cannot read property init of undefined

Last post by reneeb « 12 Dec 2014, 16:56
Replies: 3
by aph » 07 Oct 2014, 14:12

3 Replies

2761 Views

Last post by reneeb
12 Dec 2014, 16:56
[SOLVED] backup script not backing up Dynamic Fields values?

Last post by reneeb « 12 Dec 2014, 16:53
Replies: 8
by blastik » 04 Dec 2014, 12:25

8 Replies

4341 Views

Last post by reneeb
12 Dec 2014, 16:53
No root available

Last post by aboll « 12 Dec 2014, 15:07
Replies: 4
by aboll » 12 Dec 2014, 13:16

4 Replies

973 Views

Last post by aboll
12 Dec 2014, 15:07
Closed ticket count by owner per month

Last post by jkimmel « 12 Dec 2014, 11:58
Replies: 3
by jkimmel » 10 Dec 2014, 11:40

3 Replies

3768 Views

Last post by jkimmel
12 Dec 2014, 11:58
How to change FAQ state label

Last post by Liwh « 12 Dec 2014, 06:01

by Liwh » 12 Dec 2014, 06:01

0 Replies

769 Views

Last post by Liwh
12 Dec 2014, 06:01
CMDB Search issue [open BUG]

Last post by jevans « 11 Dec 2014, 19:48
Replies: 3
by andreaconsadori » 11 Dec 2014, 18:26

3 Replies

2478 Views

Last post by jevans
11 Dec 2014, 19:48
$Self->{Customer} = {

Last post by jevans « 11 Dec 2014, 19:44
Replies: 8
by jevans » 08 Dec 2014, 17:56

8 Replies

3718 Views

Last post by jevans
11 Dec 2014, 19:44
Can someone help me?

Last post by crythias « 11 Dec 2014, 19:01
Replies: 1
by Vince0511 » 11 Dec 2014, 17:31

1 Replies

915 Views

Last post by crythias
11 Dec 2014, 19:01
OTRS:ITSM CMDB search

Last post by andreaconsadori « 11 Dec 2014, 18:27
Replies: 2
by genem85ua » 13 Nov 2014, 23:11

2 Replies

2851 Views

Last post by andreaconsadori
11 Dec 2014, 18:27
How to add ITSM Category field to 'Create New Phone Ticket'?

Last post by zbigniew « 11 Dec 2014, 17:25

by zbigniew » 11 Dec 2014, 17:25

0 Replies

843 Views

Last post by zbigniew
11 Dec 2014, 17:25
Error when install FAQ, Survey...on 4.0.2

Last post by yuri0001 « 11 Dec 2014, 14:26
Replies: 7
by yuri0001 » 11 Dec 2014, 12:47

7 Replies

4267 Views

Last post by yuri0001
11 Dec 2014, 14:26
1.4.7 Syntax Error in AdminSysConfig.pm

Last post by reneeb « 11 Dec 2014, 14:18
Replies: 3
by Awtzu » 11 Dec 2014, 13:49

3 Replies

1191 Views

Last post by reneeb
11 Dec 2014, 14:18
My Services - notifications

Last post by reneeb « 11 Dec 2014, 13:50
Replies: 1
by Teufeldj » 11 Dec 2014, 12:42

1 Replies

473 Views

Last post by reneeb
11 Dec 2014, 13:50
Add field to the search array when linking tickets with CIs

Last post by RStraub « 11 Dec 2014, 12:32

by RStraub » 11 Dec 2014, 12:32

0 Replies

467 Views

Last post by RStraub
11 Dec 2014, 12:32
DynamicField in transition Activites

Last post by RStraub « 11 Dec 2014, 10:02
Replies: 1
by montoxic » 10 Dec 2014, 02:34

1 Replies

1204 Views

Last post by RStraub
11 Dec 2014, 10:02
OTRS - 4.0.2 - Int. Server Error opening tickets customer portal

Last post by jevans « 10 Dec 2014, 20:07
Replies: 6
by pituca » 08 Dec 2014, 05:20

6 Replies

3903 Views

Last post by jevans
10 Dec 2014, 20:07
[SOLVED] 4.0.2 OTRS CustomerTicketMessage and Chrome Issue

Last post by jevans « 10 Dec 2014, 20:04

by jevans » 10 Dec 2014, 20:04

0 Replies

1302 Views

Last post by jevans
10 Dec 2014, 20:04
OTRS on Ubuntu 12.04 or 14.04?

Last post by jevans « 10 Dec 2014, 20:01
Replies: 3
by Bharath » 10 Dec 2014, 16:22

3 Replies

2662 Views

Last post by jevans
10 Dec 2014, 20:01
"zero sized reply error" when otrs sendmail

Last post by crythias « 10 Dec 2014, 17:37
Replies: 10
by otresi » 26 Nov 2014, 11:28

10 Replies

4231 Views

Last post by crythias
10 Dec 2014, 17:37
[SOLVED] OTRS and database on separated servers

Last post by HervE « 10 Dec 2014, 11:09
Replies: 3
by HervE » 20 Nov 2014, 10:57

3 Replies

2685 Views

Last post by HervE
10 Dec 2014, 11:09
[SOLVED] OpenTickets link in AgentTicketZoom reports Company Tickets

Last post by tzarot « 09 Dec 2014, 23:06
Replies: 3
by tzarot » 09 Dec 2014, 20:50

3 Replies

2631 Views

Last post by tzarot
09 Dec 2014, 23:06
Error when backing up

Last post by spsantos « 09 Dec 2014, 21:44
Replies: 3
by spsantos » 02 Dec 2014, 19:26

3 Replies

1017 Views

Last post by spsantos
09 Dec 2014, 21:44
Customer user services

Last post by ThomasPL10 « 09 Dec 2014, 12:49
Replies: 3
by ThomasPL10 » 08 Dec 2014, 18:27

3 Replies

1389 Views

Last post by ThomasPL10
09 Dec 2014, 12:49
Getting error in OTRS while upgrading Ubuntu

Last post by msksharma « 09 Dec 2014, 12:19
Replies: 4
by msksharma » 09 Dec 2014, 07:38

4 Replies

1647 Views

Last post by msksharma
09 Dec 2014, 12:19
Agents: Access only to tickets with specific status

Last post by reneeb « 08 Dec 2014, 23:46
Replies: 1
by derfrank » 08 Dec 2014, 20:19

1 Replies

914 Views

Last post by reneeb
08 Dec 2014, 23:46
[OTRS4] Cron error: Can't load agent job file 'Kernel::Config::GenericAgent':

Last post by Rici « 08 Dec 2014, 23:45
Replies: 4
by Rici » 07 Dec 2014, 18:10

4 Replies

2533 Views

Last post by Rici
08 Dec 2014, 23:45
Number of Tickets/per Queue is wrong since the update to 4.0.2

Last post by geli65 « 08 Dec 2014, 15:39
Replies: 2
by geli65 » 08 Dec 2014, 13:23

2 Replies

1586 Views

Last post by geli65
08 Dec 2014, 15:39
Duplicate tickets created on Agent email

Last post by retro2707 « 08 Dec 2014, 13:23

by retro2707 » 08 Dec 2014, 13:23

0 Replies

685 Views

Last post by retro2707
08 Dec 2014, 13:23
Unable to delete links from ticket

Last post by retro2707 « 08 Dec 2014, 13:15
Replies: 5
by retro2707 » 01 Dec 2014, 14:06

5 Replies

2051 Views

Last post by retro2707
08 Dec 2014, 13:15
[SOLVED] - Image Tag on OTRS Signature not working

Last post by retro2707 « 08 Dec 2014, 13:14
Replies: 2
by retro2707 » 03 Dec 2014, 14:29

2 Replies

1870 Views

Last post by retro2707
08 Dec 2014, 13:14

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