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[SOLVED] 4.0.2 OTRS CustomerTicketMessage and Chrome Issue

Last post by jevans « 10 Dec 2014, 20:04

by jevans » 10 Dec 2014, 20:04

0 Replies

1333 Views

Last post by jevans
10 Dec 2014, 20:04
OTRS on Ubuntu 12.04 or 14.04?

Last post by jevans « 10 Dec 2014, 20:01
Replies: 3
by Bharath » 10 Dec 2014, 16:22

3 Replies

2701 Views

Last post by jevans
10 Dec 2014, 20:01
"zero sized reply error" when otrs sendmail

Last post by crythias « 10 Dec 2014, 17:37
Replies: 10
by otresi » 26 Nov 2014, 11:28

10 Replies

4273 Views

Last post by crythias
10 Dec 2014, 17:37
[SOLVED] OTRS and database on separated servers

Last post by HervE « 10 Dec 2014, 11:09
Replies: 3
by HervE » 20 Nov 2014, 10:57

3 Replies

2728 Views

Last post by HervE
10 Dec 2014, 11:09
[SOLVED] OpenTickets link in AgentTicketZoom reports Company Tickets

Last post by tzarot « 09 Dec 2014, 23:06
Replies: 3
by tzarot » 09 Dec 2014, 20:50

3 Replies

2661 Views

Last post by tzarot
09 Dec 2014, 23:06
Error when backing up

Last post by spsantos « 09 Dec 2014, 21:44
Replies: 3
by spsantos » 02 Dec 2014, 19:26

3 Replies

1035 Views

Last post by spsantos
09 Dec 2014, 21:44
Customer user services

Last post by ThomasPL10 « 09 Dec 2014, 12:49
Replies: 3
by ThomasPL10 » 08 Dec 2014, 18:27

3 Replies

1422 Views

Last post by ThomasPL10
09 Dec 2014, 12:49
Getting error in OTRS while upgrading Ubuntu

Last post by msksharma « 09 Dec 2014, 12:19
Replies: 4
by msksharma » 09 Dec 2014, 07:38

4 Replies

1664 Views

Last post by msksharma
09 Dec 2014, 12:19
Agents: Access only to tickets with specific status

Last post by reneeb « 08 Dec 2014, 23:46
Replies: 1
by derfrank » 08 Dec 2014, 20:19

1 Replies

923 Views

Last post by reneeb
08 Dec 2014, 23:46
[OTRS4] Cron error: Can't load agent job file 'Kernel::Config::GenericAgent':

Last post by Rici « 08 Dec 2014, 23:45
Replies: 4
by Rici » 07 Dec 2014, 18:10

4 Replies

2558 Views

Last post by Rici
08 Dec 2014, 23:45
Number of Tickets/per Queue is wrong since the update to 4.0.2

Last post by geli65 « 08 Dec 2014, 15:39
Replies: 2
by geli65 » 08 Dec 2014, 13:23

2 Replies

1643 Views

Last post by geli65
08 Dec 2014, 15:39
Duplicate tickets created on Agent email

Last post by retro2707 « 08 Dec 2014, 13:23

by retro2707 » 08 Dec 2014, 13:23

0 Replies

696 Views

Last post by retro2707
08 Dec 2014, 13:23
Unable to delete links from ticket

Last post by retro2707 « 08 Dec 2014, 13:15
Replies: 5
by retro2707 » 01 Dec 2014, 14:06

5 Replies

2080 Views

Last post by retro2707
08 Dec 2014, 13:15
[SOLVED] - Image Tag on OTRS Signature not working

Last post by retro2707 « 08 Dec 2014, 13:14
Replies: 2
by retro2707 » 03 Dec 2014, 14:29

2 Replies

1900 Views

Last post by retro2707
08 Dec 2014, 13:14
AJAX Error After Upgrade to 4.01

Last post by gosheffect « 08 Dec 2014, 12:29
Replies: 1
by gosheffect » 03 Dec 2014, 16:44

1 Replies

594 Views

Last post by gosheffect
08 Dec 2014, 12:29
Multi select templates to Reply Ticket

Last post by PriteshP23 « 08 Dec 2014, 11:22
Replies: 6
by PriteshP23 » 04 Dec 2014, 16:42

6 Replies

1829 Views

Last post by PriteshP23
08 Dec 2014, 11:22
Migration from 3.1 to 3.3

Last post by aqueel « 08 Dec 2014, 09:20
Replies: 7
by kruegerM » 26 Jun 2014, 23:32

7 Replies

3504 Views

Last post by aqueel
08 Dec 2014, 09:20
Need for adding a ConfigItem in a Process

Last post by tzarot « 08 Dec 2014, 08:58

by tzarot » 08 Dec 2014, 08:58

0 Replies

946 Views

Last post by tzarot
08 Dec 2014, 08:58
(Solved) Migrating 3.3 (RHEL6.4) to OTRS 4 (RHEL7)

Last post by pituca « 06 Dec 2014, 19:21
Replies: 2
by pituca » 06 Dec 2014, 18:48

2 Replies

1844 Views

Last post by pituca
06 Dec 2014, 19:21
ITSM and change management as multitenant

Last post by nalysa « 06 Dec 2014, 17:00

by nalysa » 06 Dec 2014, 17:00

0 Replies

557 Views

Last post by nalysa
06 Dec 2014, 17:00
Find FrontEnd Name for Database Columns

Last post by reneeb « 06 Dec 2014, 00:06
Replies: 1
by tnieman » 05 Dec 2014, 19:32

1 Replies

1379 Views

Last post by reneeb
06 Dec 2014, 00:06
ACLs to control 3 cascading dropdowns

Last post by jlima « 05 Dec 2014, 19:34
Replies: 4
by jlima » 05 Dec 2014, 18:14

4 Replies

14706 Views

Last post by jlima
05 Dec 2014, 19:34
While dispatching tickets and changing owner tickets are not locked

Last post by crythias « 05 Dec 2014, 14:19
Replies: 3
by DBSRAJW » 04 Dec 2014, 15:51

3 Replies

2681 Views

Last post by crythias
05 Dec 2014, 14:19
[SOLVED] Add a Quick Search on CustomerNavigationBar

Last post by Liwh « 05 Dec 2014, 09:04
Replies: 1
by Liwh » 05 Dec 2014, 06:59

1 Replies

1226 Views

Last post by Liwh
05 Dec 2014, 09:04
Customer do not receive attach file when agent close ticket has got attach file

Last post by scottzu « 05 Dec 2014, 05:18
Replies: 3
by scottzu » 04 Dec 2014, 12:09

3 Replies

1588 Views

Last post by scottzu
05 Dec 2014, 05:18
Keyboard Shortcut

Last post by sysfu « 05 Dec 2014, 01:49
Replies: 1
by LucaD » 18 May 2012, 13:32

1 Replies

699 Views

Last post by sysfu
05 Dec 2014, 01:49
Issue with OTRS 4.0 Beta1 Upgrade

Last post by Grreg « 04 Dec 2014, 18:22
Replies: 5
by cortezone » 10 Sep 2014, 15:56

5 Replies

2800 Views

Last post by Grreg
04 Dec 2014, 18:22
OTRS 4 Active Directory

Last post by aph « 04 Dec 2014, 17:24

by aph » 04 Dec 2014, 17:24

0 Replies

619 Views

Last post by aph
04 Dec 2014, 17:24
How to change the colour of NOTE in Ticket

Last post by PriteshP23 « 04 Dec 2014, 17:24
Replies: 6
by PriteshP23 » 30 Oct 2014, 11:42

6 Replies

2400 Views

Last post by PriteshP23
04 Dec 2014, 17:24
Generic Agent match empty dropdown

Last post by jlima « 04 Dec 2014, 17:23
Replies: 2
by jlima » 04 Dec 2014, 15:15

2 Replies

2137 Views

Last post by jlima
04 Dec 2014, 17:23
How to customize the customer infos widget?

Last post by srenon « 04 Dec 2014, 16:30

by srenon » 04 Dec 2014, 16:30

0 Replies

761 Views

Last post by srenon
04 Dec 2014, 16:30
Mensagem de Erro: FATAL: Passwort-Authentifizierung

Last post by alexshrewsbury « 04 Dec 2014, 16:27
Replies: 1
by diegosousa » 22 Oct 2014, 14:34

1 Replies

1956 Views

Last post by alexshrewsbury
04 Dec 2014, 16:27
[SOLVED] Customer Portal not showing any tickets

Last post by Rici « 04 Dec 2014, 16:17
Replies: 1
by Rici » 04 Dec 2014, 02:41

1 Replies

1464 Views

Last post by Rici
04 Dec 2014, 16:17
Templates for customers

Last post by aph « 04 Dec 2014, 15:34

by aph » 04 Dec 2014, 15:34

0 Replies

673 Views

Last post by aph
04 Dec 2014, 15:34
Dynamically editing ticket text

Last post by aph « 04 Dec 2014, 14:12
Replies: 9
by aph » 03 Dec 2014, 15:30

9 Replies

3360 Views

Last post by aph
04 Dec 2014, 14:12
too many articles in ticket?!

Last post by jojo « 04 Dec 2014, 09:05
Replies: 8
by fke » 14 Apr 2011, 15:10

8 Replies

3261 Views

Last post by jojo
04 Dec 2014, 09:05
ERROR: invalid byte sequence for encoding "UTF8"

Last post by amolina « 03 Dec 2014, 21:07
Replies: 8
by coelhu » 22 Oct 2014, 20:43

8 Replies

6828 Views

Last post by amolina
03 Dec 2014, 21:07
Office365 POP3 account error

Last post by StefaniaS « 03 Dec 2014, 19:19
Replies: 6
by StefaniaS » 27 Nov 2014, 12:53

6 Replies

3885 Views

Last post by StefaniaS
03 Dec 2014, 19:19
Custom Dashlet

Last post by Vince0511 « 03 Dec 2014, 14:35

by Vince0511 » 03 Dec 2014, 14:35

0 Replies

688 Views

Last post by Vince0511
03 Dec 2014, 14:35
A Customer based queue

Last post by crythias « 03 Dec 2014, 14:32
Replies: 3
by damirun » 03 Dec 2014, 13:10

3 Replies

1590 Views

Last post by crythias
03 Dec 2014, 14:32
Process ticket default state

Last post by aph « 03 Dec 2014, 13:18
Replies: 2
by aph » 03 Dec 2014, 12:49

2 Replies

1880 Views

Last post by aph
03 Dec 2014, 13:18
Show first activity dialog on ticket create

Last post by aph « 03 Dec 2014, 12:41
Replies: 2
by aph » 03 Dec 2014, 12:08

2 Replies

1248 Views

Last post by aph
03 Dec 2014, 12:41
Using ticket type in process tickets

Last post by aph « 03 Dec 2014, 11:47
Replies: 2
by aph » 03 Dec 2014, 11:38

2 Replies

884 Views

Last post by aph
03 Dec 2014, 11:47
Fetching mail automatically

Last post by spiderpig « 03 Dec 2014, 00:57
Replies: 8
by spiderpig » 02 Dec 2014, 10:26

8 Replies

3009 Views

Last post by spiderpig
03 Dec 2014, 00:57
Upgrade from 3.3.8 to 4.0.1 on RHEL6 Failed

Last post by mollelr « 02 Dec 2014, 17:13
Replies: 7
by mollelr » 01 Dec 2014, 23:28

7 Replies

1925 Views

Last post by mollelr
02 Dec 2014, 17:13
Find index.pl and customize

Last post by crythias « 02 Dec 2014, 16:21
Replies: 9
by diegosousa10 » 27 Nov 2014, 11:14

9 Replies

4226 Views

Last post by crythias
02 Dec 2014, 16:21
External Backend broken in 4.01 ?

Last post by setecastronomy « 02 Dec 2014, 16:04
Replies: 5
by setecastronomy » 02 Dec 2014, 10:58

5 Replies

2738 Views

Last post by setecastronomy
02 Dec 2014, 16:04
AgentTicketZoom: how to add a widget

Last post by crythias « 02 Dec 2014, 15:57
Replies: 1
by marcosaurelio » 01 Dec 2014, 22:32

1 Replies

1325 Views

Last post by crythias
02 Dec 2014, 15:57
Error sending message - Bad file descriptor!

Last post by crythias « 02 Dec 2014, 15:27
Replies: 1
by OTRSPall » 01 Dec 2014, 17:34

1 Replies

859 Views

Last post by crythias
02 Dec 2014, 15:27
Queue Dropdown Settings

Last post by nfotrs « 02 Dec 2014, 13:08

by nfotrs » 02 Dec 2014, 13:08

0 Replies

456 Views

Last post by nfotrs
02 Dec 2014, 13:08

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