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[Solved] No Closed Ticket in Status View

Last post by stevechan « 24 Feb 2020, 04:28
Replies: 13
by stevechan » 18 Feb 2020, 07:49

13 Replies

4804 Views

Last post by stevechan
24 Feb 2020, 04:28
How to add LDAP groups in OTRS Config

Last post by root « 22 Feb 2020, 02:09
Replies: 3
by manik » 21 Feb 2020, 15:31

3 Replies

1542 Views

Last post by root
22 Feb 2020, 02:09
Error Log OTRS-otrs.Console.pl-Maint::Email::MailQueue-59

Last post by maro584 « 21 Feb 2020, 09:44

by maro584 » 21 Feb 2020, 09:44

0 Replies

1709 Views

Last post by maro584
21 Feb 2020, 09:44
Email Subjet = ticket create on dedicate group

Last post by zzz « 20 Feb 2020, 18:12
Replies: 5
by nicolay » 20 Feb 2020, 17:30

5 Replies

2067 Views

Last post by zzz
20 Feb 2020, 18:12
Split multiples articles to one ticket

Last post by maro584 « 20 Feb 2020, 13:59
Replies: 6
by maro584 » 19 Feb 2020, 17:15

6 Replies

2047 Views

Last post by maro584
20 Feb 2020, 13:59
[Urgent]Accidentally remove the css in Loader::Agent::CommonJS###000-Framework

Last post by harrypet « 20 Feb 2020, 11:49
Replies: 6
by harrypet » 20 Feb 2020, 06:49

6 Replies

2152 Views

Last post by harrypet
20 Feb 2020, 11:49
[SOLVED]CKEditor

Last post by abelic « 19 Feb 2020, 15:32
Replies: 4
by abelic » 19 Feb 2020, 12:49

4 Replies

1949 Views

Last post by abelic
19 Feb 2020, 15:32
How to remove custom config items in "System Configuration" ?

Last post by rbr « 19 Feb 2020, 14:43
Replies: 2
by rbr » 19 Feb 2020, 13:33

2 Replies

1027 Views

Last post by rbr
19 Feb 2020, 14:43
error in LOG

Last post by steeman « 17 Feb 2020, 14:42
Replies: 7
by steeman » 17 Feb 2020, 11:35

7 Replies

1843 Views

Last post by steeman
17 Feb 2020, 14:42
[Solved]Dynamically setting the responsible

Last post by harrypet « 17 Feb 2020, 08:04
Replies: 2
by harrypet » 12 Feb 2020, 15:36

2 Replies

1326 Views

Last post by harrypet
17 Feb 2020, 08:04
long time for create ticket through OTRS API (REST)

Last post by skullz « 15 Feb 2020, 15:59
Replies: 1
by tolstousov » 12 Feb 2020, 15:23

1 Replies

786 Views

Last post by skullz
15 Feb 2020, 15:59
Modify GenericInterface.xml on OTRS 6.0.3

Last post by skullz « 15 Feb 2020, 15:53
Replies: 5
by fpaco » 03 Jan 2018, 16:59

5 Replies

3141 Views

Last post by skullz
15 Feb 2020, 15:53
[Unsolved]Setting default responsible on process ticket

Last post by zzz « 12 Feb 2020, 16:22
Replies: 3
by harrypet » 12 Feb 2020, 15:09

3 Replies

1508 Views

Last post by zzz
12 Feb 2020, 16:22
Customization on css in process ticket

Last post by harrypet « 12 Feb 2020, 15:44
Replies: 5
by harrypet » 05 Feb 2020, 05:53

5 Replies

3318 Views

Last post by harrypet
12 Feb 2020, 15:44
[SOLVED] Process Ticket Notifications

Last post by abelic « 08 Feb 2020, 14:33
Replies: 4
by abelic » 06 Feb 2020, 12:20

4 Replies

1648 Views

Last post by abelic
08 Feb 2020, 14:33
[Solved] Can't search multilanguage tickets

Last post by kelvinwuko « 07 Feb 2020, 16:50

by kelvinwuko » 07 Feb 2020, 16:50

0 Replies

1579 Views

Last post by kelvinwuko
07 Feb 2020, 16:50
Constant error in MailQueue

Last post by KimmoJ « 06 Feb 2020, 11:57
Replies: 3
by josecito22 » 17 Jul 2018, 05:28

3 Replies

17798 Views

Last post by KimmoJ
06 Feb 2020, 11:57
[Solved] ACL restriction on Activity Dialog

Last post by harrypet « 06 Feb 2020, 10:26
Replies: 7
by harrypet » 04 Feb 2020, 10:50

7 Replies

2543 Views

Last post by harrypet
06 Feb 2020, 10:26
Some emails not fetched on OTRS 6.0.20

Last post by pnchimbi « 06 Feb 2020, 07:39
Replies: 6
by pnchimbi » 15 Jan 2020, 08:19

6 Replies

2552 Views

Last post by pnchimbi
06 Feb 2020, 07:39
Ticket Attachments add-on installation problem

Last post by zzz « 05 Feb 2020, 14:59
Replies: 5
by maro584 » 05 Feb 2020, 11:19

5 Replies

2174 Views

Last post by zzz
05 Feb 2020, 14:59
Updating value of dynamic fields

Last post by zzz « 05 Feb 2020, 14:36
Replies: 15
by msaeed » 23 Jul 2013, 08:00

15 Replies

7845 Views

Last post by zzz
05 Feb 2020, 14:36
SSO require group ldap

Last post by lukbec « 05 Feb 2020, 12:33

by lukbec » 05 Feb 2020, 12:33

0 Replies

1673 Views

Last post by lukbec
05 Feb 2020, 12:33
Set default Subject and body in Article

Last post by harrypet « 05 Feb 2020, 06:02

by harrypet » 05 Feb 2020, 06:02

0 Replies

1573 Views

Last post by harrypet
05 Feb 2020, 06:02
How

Last post by root « 03 Feb 2020, 20:03
Replies: 3
by arturfortunato » 31 Jan 2020, 19:08

3 Replies

1444 Views

Last post by root
03 Feb 2020, 20:03
ACL to activate lock/unlock for admin users on all tickets

Last post by root « 03 Feb 2020, 16:17
Replies: 3
by MartinLaursen » 03 Feb 2020, 13:25

3 Replies

1417 Views

Last post by root
03 Feb 2020, 16:17
No articles shown on the WebGUI

Last post by hsaringer « 03 Feb 2020, 12:07
Replies: 9
by hsaringer » 24 Jan 2020, 12:59

9 Replies

2350 Views

Last post by hsaringer
03 Feb 2020, 12:07
Tickets backup for another OTRS instance

Last post by root « 31 Jan 2020, 08:26
Replies: 3
by altronrain » 30 Jan 2020, 09:31

3 Replies

1726 Views

Last post by root
31 Jan 2020, 08:26
Search Customer User by telephone

Last post by wurzel « 30 Jan 2020, 15:08
Replies: 3
by sicurlock » 30 Jan 2020, 14:26

3 Replies

1413 Views

Last post by wurzel
30 Jan 2020, 15:08
Ticket Number got reset to "0". can I fix?

Last post by spike1197 « 29 Jan 2020, 21:10
Replies: 2
by spike1197 » 29 Jan 2020, 10:22

2 Replies

1116 Views

Last post by spike1197
29 Jan 2020, 21:10
No field "to" when change owner.

Last post by skullz « 29 Jan 2020, 13:51
Replies: 3
by lukbec » 29 Jan 2020, 01:46

3 Replies

1405 Views

Last post by skullz
29 Jan 2020, 13:51
New Phone Ticket in Agent Interface

Last post by sidrah « 28 Jan 2020, 07:50
Replies: 2
by Harikumar » 06 Sep 2011, 09:34

2 Replies

1549 Views

Last post by sidrah
28 Jan 2020, 07:50
ACL help required

Last post by wurzel « 27 Jan 2020, 14:14
Replies: 1
by richym76 » 27 Jan 2020, 12:42

1 Replies

825 Views

Last post by wurzel
27 Jan 2020, 14:14
SMTP - SSL/TLS

Last post by abelic « 27 Jan 2020, 12:10

by abelic » 27 Jan 2020, 12:10

0 Replies

1611 Views

Last post by abelic
27 Jan 2020, 12:10
How to auto adjust Customer comments to text height

Last post by rafitin « 24 Jan 2020, 14:55

by rafitin » 24 Jan 2020, 14:55

0 Replies

1579 Views

Last post by rafitin
24 Jan 2020, 14:55
Restrict Customer for Agent

Last post by rds « 23 Jan 2020, 23:19
Replies: 4
by whyte » 23 Jan 2013, 17:51

4 Replies

3227 Views

Last post by rds
23 Jan 2020, 23:19
Office 365 need Multi-Factor Authentication (MFA) accessing to fecth mail

Last post by root « 23 Jan 2020, 17:59
Replies: 3
by paolobrog » 23 Jan 2020, 10:17

3 Replies

2410 Views

Last post by root
23 Jan 2020, 17:59
TicketPrint as HTML

Last post by barthekk « 23 Jan 2020, 11:38

by barthekk » 23 Jan 2020, 11:38

0 Replies

1777 Views

Last post by barthekk
23 Jan 2020, 11:38
REST API - Article field CC

Last post by root « 23 Jan 2020, 11:13
Replies: 2
by SSpt » 23 Jan 2020, 01:50

2 Replies

1204 Views

Last post by root
23 Jan 2020, 11:13
How to implement the creation of a complex index into sopm-file?

Last post by edi « 21 Jan 2020, 17:22
Replies: 2
by edi » 21 Jan 2020, 15:58

2 Replies

1081 Views

Last post by edi
21 Jan 2020, 17:22
Hiding Phone call inbound and phone call outbound

Last post by wurzel « 21 Jan 2020, 09:11
Replies: 3
by givmeasec » 03 Apr 2012, 11:51

3 Replies

1401 Views

Last post by wurzel
21 Jan 2020, 09:11
[solved]Ticket notifications not working correctly

Last post by Jessi « 20 Jan 2020, 14:11
Replies: 1
by Jessi » 20 Jan 2020, 10:35

1 Replies

1242 Views

Last post by Jessi
20 Jan 2020, 14:11
[SOLVED] SQL error

Last post by zzz « 18 Jan 2020, 02:17
Replies: 4
by nanotowers » 19 Nov 2014, 22:19

4 Replies

1911 Views

Last post by zzz
18 Jan 2020, 02:17
Resulting OTRS config ignores Config.pm

Last post by altronrain « 17 Jan 2020, 09:09
Replies: 16
by altronrain » 20 Nov 2019, 16:05

16 Replies

8395 Views

Last post by altronrain
17 Jan 2020, 09:09
Help with procmail configuration

Last post by wurzel « 16 Jan 2020, 08:50
Replies: 1
by flippertom » 16 Jan 2020, 06:41

1 Replies

1026 Views

Last post by wurzel
16 Jan 2020, 08:50
Problem new ConfigItem

Last post by fmj1988 « 14 Jan 2020, 22:47
Replies: 1
by fmj1988 » 10 Jan 2020, 15:51

1 Replies

917 Views

Last post by fmj1988
14 Jan 2020, 22:47
GenericInterface REST Authorization issues

Last post by bcools « 13 Jan 2020, 14:18
Replies: 4
by bcools » 09 Jan 2020, 12:45

4 Replies

4377 Views

Last post by bcools
13 Jan 2020, 14:18
Displaying ticket solution time at customer portal (and including it to e-mail notifications as well)

Last post by federikin « 12 Jan 2020, 14:09

by federikin » 12 Jan 2020, 14:09

0 Replies

1798 Views

Last post by federikin
12 Jan 2020, 14:09
ReadOnly Access to Customer Lists

Last post by charlyfarias « 10 Jan 2020, 20:22
Replies: 1
by mjunek » 03 May 2012, 04:33

1 Replies

1026 Views

Last post by charlyfarias
10 Jan 2020, 20:22
Chnage Article Visibility After Upgrade to OTRS6

Last post by root « 10 Jan 2020, 19:44
Replies: 1
by simongutman » 10 Jan 2020, 17:58

1 Replies

891 Views

Last post by root
10 Jan 2020, 19:44
Could not re-process email (SpoolMailsReprocess)

Last post by jojo « 10 Jan 2020, 12:19
Replies: 2
by DerKiLLa » 09 Jan 2020, 10:01

2 Replies

1804 Views

Last post by jojo
10 Jan 2020, 12:19

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