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Company tickets, ldap backend for customers

Last post by crythias « 19 Feb 2011, 00:10
Replies: 3
by fisk5 » 18 Feb 2011, 18:02

3 Replies

1331 Views

Last post by crythias
19 Feb 2011, 00:10
Wrong resolution time calculation

Last post by cabral « 18 Feb 2011, 23:56

by cabral » 18 Feb 2011, 23:56

0 Replies

816 Views

Last post by cabral
18 Feb 2011, 23:56
[SOLVED]root@localhost authentication failed, no LDAP entr..

Last post by KamZor « 18 Feb 2011, 16:14
Replies: 4
by KamZor » 18 Feb 2011, 12:10

4 Replies

2711 Views

Last post by KamZor
18 Feb 2011, 16:14
Hide "pending auto close" tickets from Queue View

Last post by acalatrava « 18 Feb 2011, 15:25

by acalatrava » 18 Feb 2011, 15:25

0 Replies

685 Views

Last post by acalatrava
18 Feb 2011, 15:25
Remote Access

Last post by jojo « 18 Feb 2011, 14:49
Replies: 1
by Scoffer » 18 Feb 2011, 14:46

1 Replies

1042 Views

Last post by jojo
18 Feb 2011, 14:49
How to move tickets to other que, based of from address.

Last post by jojo « 18 Feb 2011, 11:31
Replies: 1
by KristianW » 18 Feb 2011, 10:52

1 Replies

745 Views

Last post by jojo
18 Feb 2011, 11:31
Would it be possible to put an image in all auto-responses?

Last post by hvariava « 18 Feb 2011, 00:10
Replies: 4
by manuteball » 09 Jul 2010, 18:34

4 Replies

4628 Views

Last post by hvariava
18 Feb 2011, 00:10
Images in signature replaced when replying

Last post by hvariava « 18 Feb 2011, 00:08
Replies: 2
by bbs2web » 02 Nov 2010, 13:07

2 Replies

1944 Views

Last post by hvariava
18 Feb 2011, 00:08
Install OTRS on hosted system

Last post by jojo « 17 Feb 2011, 23:27
Replies: 1
by nitesh » 17 Feb 2011, 19:47

1 Replies

993 Views

Last post by jojo
17 Feb 2011, 23:27
Notification events none under en_GB

Last post by icm3012 « 17 Feb 2011, 21:33

by icm3012 » 17 Feb 2011, 21:33

0 Replies

955 Views

Last post by icm3012
17 Feb 2011, 21:33
4524.3.1 Out of memory

Last post by Mike_B « 17 Feb 2011, 18:14
Replies: 1
by rashadreddy » 15 Feb 2011, 09:15

1 Replies

1711 Views

Last post by Mike_B
17 Feb 2011, 18:14
ERROR/BUG - configitem_history lost after upgrading ITSM

Last post by Flitsche « 17 Feb 2011, 17:15

by Flitsche » 17 Feb 2011, 17:15

0 Replies

574 Views

Last post by Flitsche
17 Feb 2011, 17:15
OTRS 2.48 - Statistics

Last post by CNY « 17 Feb 2011, 11:23
Replies: 1
by CNY » 06 Feb 2011, 16:10

1 Replies

1714 Views

Last post by CNY
17 Feb 2011, 11:23
Agent "Preferances" in OTRS 3.0.5

Last post by usman « 17 Feb 2011, 10:34
Replies: 2
by usman » 17 Feb 2011, 09:31

2 Replies

1718 Views

Last post by usman
17 Feb 2011, 10:34
help needed on stats

Last post by jojo « 17 Feb 2011, 10:16
Replies: 3
by thiru2109 » 17 Feb 2011, 07:35

3 Replies

1449 Views

Last post by jojo
17 Feb 2011, 10:16
[Resolved]Help needed: Displaying date format to dd/mm/yyyy

Last post by chetannagaonkar « 17 Feb 2011, 09:54
Replies: 4
by chetannagaonkar » 16 Feb 2011, 12:06

4 Replies

2090 Views

Last post by chetannagaonkar
17 Feb 2011, 09:54
issue with stats - help needed

Last post by thiru2109 « 16 Feb 2011, 22:35

by thiru2109 » 16 Feb 2011, 22:35

0 Replies

769 Views

Last post by thiru2109
16 Feb 2011, 22:35
fetch mails without attachments

Last post by crythias « 16 Feb 2011, 20:12
Replies: 2
by Edison » 15 Feb 2011, 17:23

2 Replies

996 Views

Last post by crythias
16 Feb 2011, 20:12
notify by percentage

Last post by EwingSK « 16 Feb 2011, 20:04
Replies: 4
by tl06799 » 30 Dec 2010, 17:37

4 Replies

2552 Views

Last post by EwingSK
16 Feb 2011, 20:04
Custom Variables

Last post by SLESSARD « 16 Feb 2011, 19:59

by SLESSARD » 16 Feb 2011, 19:59

0 Replies

691 Views

Last post by SLESSARD
16 Feb 2011, 19:59
set certain 'state' active, but inavailable to agents

Last post by ferrosti « 16 Feb 2011, 18:22
Replies: 2
by ferrosti » 16 Feb 2011, 11:44

2 Replies

920 Views

Last post by ferrosti
16 Feb 2011, 18:22
Connection Reset

Last post by ramezani « 16 Feb 2011, 12:41
Replies: 2
by albertyates » 13 Jan 2011, 17:05

2 Replies

1394 Views

Last post by ramezani
16 Feb 2011, 12:41
Queview max tickets per page

Last post by ferrosti « 16 Feb 2011, 10:56
Replies: 3
by mdemicoli » 15 Feb 2011, 13:27

3 Replies

3483 Views

Last post by ferrosti
16 Feb 2011, 10:56
Forward Agent reply email to Customer

Last post by jojo « 16 Feb 2011, 05:22
Replies: 1
by GregHeeley » 16 Feb 2011, 01:29

1 Replies

4142 Views

Last post by jojo
16 Feb 2011, 05:22
Survey module issues on OTRS 3

Last post by Ramata « 16 Feb 2011, 03:57
Replies: 6
by Ramata » 01 Feb 2011, 12:50

6 Replies

3483 Views

Last post by Ramata
16 Feb 2011, 03:57
Cannot set the FQDN

Last post by ferrosti « 15 Feb 2011, 16:54
Replies: 4
by fontiplee » 12 Feb 2011, 12:12

4 Replies

1926 Views

Last post by ferrosti
15 Feb 2011, 16:54
[Solved] ubuntu 8044 upgrade 249 to 305 Browser Warning

Last post by jparra « 15 Feb 2011, 16:21
Replies: 3
by jparra » 14 Feb 2011, 18:40

3 Replies

5030 Views

Last post by jparra
15 Feb 2011, 16:21
Not able 2 change owner/priority or close ticket from agent

Last post by shubham99in « 15 Feb 2011, 16:08

by shubham99in » 15 Feb 2011, 16:08

0 Replies

602 Views

Last post by shubham99in
15 Feb 2011, 16:08
In that table are stored HD capacity and RAM values in DB

Last post by lucasdgr « 15 Feb 2011, 14:08

by lucasdgr » 15 Feb 2011, 14:08

0 Replies

863 Views

Last post by lucasdgr
15 Feb 2011, 14:08
ERROR: No Ticket::StateAfterPending found for 'On Hold'

Last post by jojo « 15 Feb 2011, 13:10
Replies: 3
by rbarten » 10 Feb 2011, 11:43

3 Replies

1864 Views

Last post by jojo
15 Feb 2011, 13:10
Timezone setting

Last post by thomkortekaas « 15 Feb 2011, 12:31
Replies: 1
by fontiplee » 13 Feb 2011, 07:49

1 Replies

1123 Views

Last post by thomkortekaas
15 Feb 2011, 12:31
Problem auth with win2k3 AD

Last post by thomkortekaas « 15 Feb 2011, 12:27
Replies: 2
by zloidemon » 15 Feb 2011, 08:17

2 Replies

2192 Views

Last post by thomkortekaas
15 Feb 2011, 12:27
Editting Config.pm file to disable Securemode?

Last post by crythias « 15 Feb 2011, 12:26
Replies: 3
by usman » 15 Feb 2011, 10:39

3 Replies

5223 Views

Last post by crythias
15 Feb 2011, 12:26
WEB SERVICE

Last post by jojo « 15 Feb 2011, 09:34
Replies: 5
by Azharuddin shah » 11 Feb 2011, 17:21

5 Replies

1922 Views

Last post by jojo
15 Feb 2011, 09:34
How to install stats module

Last post by jojo « 14 Feb 2011, 20:10
Replies: 1
by wstupar » 14 Feb 2011, 20:05

1 Replies

867 Views

Last post by jojo
14 Feb 2011, 20:10
[SOLVED] IMAP fetch only new mails

Last post by HervE « 14 Feb 2011, 17:25
Replies: 3
by HervE » 14 Feb 2011, 16:19

3 Replies

20091 Views

Last post by HervE
14 Feb 2011, 17:25
[SOLVED]Problem to migrate database

Last post by nlundell « 14 Feb 2011, 15:35
Replies: 2
by nlundell » 14 Feb 2011, 12:46

2 Replies

1176 Views

Last post by nlundell
14 Feb 2011, 15:35
Split ticket lost its freetext fields

Last post by Juggler « 14 Feb 2011, 15:10

by Juggler » 14 Feb 2011, 15:10

0 Replies

566 Views

Last post by Juggler
14 Feb 2011, 15:10
Reply directly

Last post by jojo « 14 Feb 2011, 10:09
Replies: 7
by orionis » 08 Feb 2011, 09:51

7 Replies

2494 Views

Last post by jojo
14 Feb 2011, 10:09
Getting 2 errors in OTRS 3.0.4

Last post by cjseriy « 13 Feb 2011, 21:56

by cjseriy » 13 Feb 2011, 21:56

0 Replies

1064 Views

Last post by cjseriy
13 Feb 2011, 21:56
Link Service to CI

Last post by fontiplee « 13 Feb 2011, 08:55

by fontiplee » 13 Feb 2011, 08:55

0 Replies

644 Views

Last post by fontiplee
13 Feb 2011, 08:55
Limiting view to Queues

Last post by crythias « 12 Feb 2011, 00:46
Replies: 1
by jfreeman2nc » 11 Feb 2011, 23:53

1 Replies

882 Views

Last post by crythias
12 Feb 2011, 00:46
Upgrade OTRS and change OS[solved]

Last post by wstupar « 11 Feb 2011, 18:22

by wstupar » 11 Feb 2011, 18:22

0 Replies

952 Views

Last post by wstupar
11 Feb 2011, 18:22
Problem in Company Ticket

Last post by crythias « 11 Feb 2011, 18:06
Replies: 1
by nima0102 » 09 Feb 2011, 12:25

1 Replies

1818 Views

Last post by crythias
11 Feb 2011, 18:06
Postmaster Cron Job Not Running

Last post by keithf4 « 11 Feb 2011, 18:03
Replies: 6
by wizzbangca » 10 Feb 2011, 18:56

6 Replies

4599 Views

Last post by keithf4
11 Feb 2011, 18:03
Can I attach services to companies

Last post by wdrev « 11 Feb 2011, 16:59

by wdrev » 11 Feb 2011, 16:59

0 Replies

636 Views

Last post by wdrev
11 Feb 2011, 16:59
sendmail "www-data set sender to <> using -f"

Last post by crythias « 11 Feb 2011, 15:27
Replies: 1
by fr4nc3sc0 » 11 Feb 2011, 13:21

1 Replies

1303 Views

Last post by crythias
11 Feb 2011, 15:27
how can I add document config item

Last post by jojo « 10 Feb 2011, 21:58
Replies: 2
by xingzheng » 10 Feb 2011, 11:04

2 Replies

1144 Views

Last post by jojo
10 Feb 2011, 21:58
Statistics not working in V3.0.4

Last post by jforrow « 10 Feb 2011, 19:16
Replies: 1
by jforrow » 20 Jan 2011, 12:10

1 Replies

2795 Views

Last post by jforrow
10 Feb 2011, 19:16
Removing attachment ability

Last post by ptay « 10 Feb 2011, 19:14

by ptay » 10 Feb 2011, 19:14

0 Replies

894 Views

Last post by ptay
10 Feb 2011, 19:14

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