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OTRS Customer user (LDAP) w/ Group

Last post by Andre Bauer « 28 Jan 2011, 21:37
Replies: 1
by cqc0988 » 28 Jan 2011, 21:30

1 Replies

1276 Views

Last post by Andre Bauer
28 Jan 2011, 21:37
Solved: OTRS::ITSM Ticket against a Config Item

Last post by RBehr « 28 Jan 2011, 19:25
Replies: 2
by RBehr » 28 Jan 2011, 18:29

2 Replies

1857 Views

Last post by RBehr
28 Jan 2011, 19:25
click Zoom to lock automatically

Last post by Ramata « 28 Jan 2011, 17:38
Replies: 2
by Ramata » 28 Jan 2011, 15:31

2 Replies

1654 Views

Last post by Ramata
28 Jan 2011, 17:38
pending reminder notification to customer

Last post by crythias « 28 Jan 2011, 15:04
Replies: 1
by jamzigy » 28 Jan 2011, 12:26

1 Replies

1427 Views

Last post by crythias
28 Jan 2011, 15:04
[SOLVED] Merge notification to customer

Last post by Mothra « 28 Jan 2011, 13:40
Replies: 1
by Mothra » 28 Jan 2011, 13:38

1 Replies

1811 Views

Last post by Mothra
28 Jan 2011, 13:40
Solved: User Manual

Last post by jojo « 28 Jan 2011, 13:25
Replies: 3
by RBehr » 27 Jan 2011, 14:01

3 Replies

1840 Views

Last post by jojo
28 Jan 2011, 13:25
otrs will not create a new ticket

Last post by ferrosti « 28 Jan 2011, 12:59
Replies: 4
by mez » 27 Jan 2011, 04:02

4 Replies

1918 Views

Last post by ferrosti
28 Jan 2011, 12:59
[SOLVED] Is it possible to store attachements in folder ?

Last post by romain « 28 Jan 2011, 09:36
Replies: 2
by romain » 25 Jan 2011, 13:02

2 Replies

1430 Views

Last post by romain
28 Jan 2011, 09:36
OTRS Customer URL

Last post by Madwin « 28 Jan 2011, 01:17
Replies: 5
by Madwin » 14 Jan 2011, 23:42

5 Replies

5354 Views

Last post by Madwin
28 Jan 2011, 01:17
CSV Output

Last post by kmdot « 27 Jan 2011, 20:27

by kmdot » 27 Jan 2011, 20:27

0 Replies

865 Views

Last post by kmdot
27 Jan 2011, 20:27
[SOLVED] Add customer company icon

Last post by HervE « 27 Jan 2011, 18:15
Replies: 1
by HervE » 21 Jan 2011, 17:31

1 Replies

1384 Views

Last post by HervE
27 Jan 2011, 18:15
Kernel/Config.pm isn't writable!

Last post by SonicE « 27 Jan 2011, 18:01
Replies: 4
by wolfsden3 » 05 Aug 2010, 07:33

4 Replies

9438 Views

Last post by SonicE
27 Jan 2011, 18:01
[SOLVED] Make country field mandatory

Last post by HervE « 27 Jan 2011, 18:00
Replies: 4
by HervE » 27 Jan 2011, 12:40

4 Replies

3111 Views

Last post by HervE
27 Jan 2011, 18:00
[SOLVED] Add customer company country to ticket zoom

Last post by HervE « 27 Jan 2011, 16:21
Replies: 7
by HervE » 19 Jan 2011, 18:23

7 Replies

5772 Views

Last post by HervE
27 Jan 2011, 16:21
Outlook integration

Last post by ferrosti « 27 Jan 2011, 15:46
Replies: 3
by toonvd » 27 Jan 2011, 10:03

3 Replies

5191 Views

Last post by ferrosti
27 Jan 2011, 15:46
send customer notification to all members of a company

Last post by kenmurimi « 27 Jan 2011, 14:08
Replies: 4
by kenmurimi » 20 Jan 2011, 12:30

4 Replies

2642 Views

Last post by kenmurimi
27 Jan 2011, 14:08
Style Definitions on pdf and email notification[SOLVED]

Last post by kenmurimi « 27 Jan 2011, 14:07
Replies: 4
by kenmurimi » 20 Jan 2011, 10:51

4 Replies

2604 Views

Last post by kenmurimi
27 Jan 2011, 14:07
Keeping custom dashlets synchronised with files

Last post by jojo « 27 Jan 2011, 05:33
Replies: 5
by Mothra » 26 Jan 2011, 16:48

5 Replies

3449 Views

Last post by jojo
27 Jan 2011, 05:33
how to send surveys

Last post by danielz « 26 Jan 2011, 19:28
Replies: 4
by ri09 » 19 May 2010, 19:40

4 Replies

3066 Views

Last post by danielz
26 Jan 2011, 19:28
Help with Survey Setup

Last post by danielz « 26 Jan 2011, 19:23
Replies: 2
by jmckenna » 08 Jun 2010, 14:44

2 Replies

2091 Views

Last post by danielz
26 Jan 2011, 19:23
Solved: Asset Module

Last post by RBehr « 26 Jan 2011, 18:33
Replies: 2
by RBehr » 26 Jan 2011, 13:47

2 Replies

1663 Views

Last post by RBehr
26 Jan 2011, 18:33
AuthModule::LDAP does not work, but ldapsearch yes

Last post by gs71 « 26 Jan 2011, 17:50
Replies: 2
by gs71 » 26 Jan 2011, 13:21

2 Replies

2166 Views

Last post by gs71
26 Jan 2011, 17:50
Setting up Nagios to work with OTRS 3.0.4

Last post by Mothra « 26 Jan 2011, 12:52
Replies: 8
by hardesty » 20 Jan 2011, 22:06

8 Replies

4692 Views

Last post by Mothra
26 Jan 2011, 12:52
Report configuration management

Last post by rbarten « 26 Jan 2011, 11:09
Replies: 2
by rbarten » 21 Jan 2011, 12:54

2 Replies

1819 Views

Last post by rbarten
26 Jan 2011, 11:09
Customized report

Last post by Ashish « 26 Jan 2011, 09:10
Replies: 1
by Ashish » 26 Jan 2011, 06:24

1 Replies

801 Views

Last post by Ashish
26 Jan 2011, 09:10
Survey Module OTRS 3.0.2

Last post by jojo « 26 Jan 2011, 05:01
Replies: 4
by lordcapy » 29 Nov 2010, 14:43

4 Replies

3029 Views

Last post by jojo
26 Jan 2011, 05:01
This email address failed MX check

Last post by mez « 25 Jan 2011, 23:14
Replies: 2
by mez » 25 Jan 2011, 04:29

2 Replies

4864 Views

Last post by mez
25 Jan 2011, 23:14
[SOLVED] Upgrade from 2.4.7+ITSM2.1.1 to 3.0.5+ITSM3.0beta2

Last post by qwer1987 « 25 Jan 2011, 18:21
Replies: 2
by qwer1987 » 21 Jan 2011, 03:04

2 Replies

1654 Views

Last post by qwer1987
25 Jan 2011, 18:21
OTRS 2.2.4 -> 2.3 Errors

Last post by RyanGrob « 25 Jan 2011, 17:36
Replies: 5
by RyanGrob » 21 Jan 2011, 23:39

5 Replies

4389 Views

Last post by RyanGrob
25 Jan 2011, 17:36
Multiple SMTP gateways with Googlemail

Last post by wicksy79 « 25 Jan 2011, 17:25
Replies: 6
by wicksy79 » 25 Jan 2011, 14:58

6 Replies

1827 Views

Last post by wicksy79
25 Jan 2011, 17:25
Custom count down field? like pending

Last post by HervE « 25 Jan 2011, 16:08
Replies: 6
by kmdot » 11 Jan 2011, 18:59

6 Replies

3503 Views

Last post by HervE
25 Jan 2011, 16:08
How to stop user change on queue move

Last post by kmdot « 25 Jan 2011, 14:05
Replies: 2
by kmdot » 25 Jan 2011, 13:14

2 Replies

1742 Views

Last post by kmdot
25 Jan 2011, 14:05
Ticket Close Error

Last post by prakashkupanda « 25 Jan 2011, 12:07
Replies: 1
by prakashkupanda » 11 Jan 2011, 13:40

1 Replies

1082 Views

Last post by prakashkupanda
25 Jan 2011, 12:07
Canno't create phone/Mail tickets

Last post by jojo « 25 Jan 2011, 12:02
Replies: 1
by wraith » 25 Jan 2011, 11:36

1 Replies

3741 Views

Last post by jojo
25 Jan 2011, 12:02
classification and aggregation updated of tickets in OTRS

Last post by HervE « 25 Jan 2011, 11:02
Replies: 1
by michelmb » 12 Jan 2011, 20:52

1 Replies

4033 Views

Last post by HervE
25 Jan 2011, 11:02
[SOLVED] Change height of RichText editor

Last post by Mothra « 25 Jan 2011, 10:55
Replies: 6
by Mothra » 24 Jan 2011, 20:39

6 Replies

5637 Views

Last post by Mothra
25 Jan 2011, 10:55
IMAP Woes (Need help badly)

Last post by crythias « 25 Jan 2011, 00:32
Replies: 6
by bobvilla23 » 24 Jan 2011, 16:49

6 Replies

3227 Views

Last post by crythias
25 Jan 2011, 00:32
ITSM Change Control

Last post by jamesburk « 24 Jan 2011, 20:40
Replies: 3
by ITCAS » 19 Nov 2010, 20:24

3 Replies

1596 Views

Last post by jamesburk
24 Jan 2011, 20:40
LDAP and DB Customer Backend issue

Last post by jfreeman2nc « 24 Jan 2011, 20:01
Replies: 2
by jfreeman2nc » 20 Jan 2011, 21:16

2 Replies

2057 Views

Last post by jfreeman2nc
24 Jan 2011, 20:01
Manual edit of response times?

Last post by kmdot « 24 Jan 2011, 19:19

by kmdot » 24 Jan 2011, 19:19

0 Replies

966 Views

Last post by kmdot
24 Jan 2011, 19:19
Ticket::SearchIndexModule stripping

Last post by Daniel Obee « 24 Jan 2011, 19:09
Replies: 1
by cgraamans » 21 Jan 2011, 09:56

1 Replies

2468 Views

Last post by Daniel Obee
24 Jan 2011, 19:09
Custom skin css

Last post by SonicE « 24 Jan 2011, 16:50

by SonicE » 24 Jan 2011, 16:50

0 Replies

1017 Views

Last post by SonicE
24 Jan 2011, 16:50
Add new icon to external web page

Last post by HervE « 24 Jan 2011, 16:09
Replies: 6
by HervE » 21 Jan 2011, 17:26

6 Replies

5908 Views

Last post by HervE
24 Jan 2011, 16:09
PostmasterMailSize

Last post by jojo « 22 Jan 2011, 11:49
Replies: 1
by someuser » 22 Jan 2011, 11:25

1 Replies

1104 Views

Last post by jojo
22 Jan 2011, 11:49
Create customer automatically from ticket

Last post by it4change « 21 Jan 2011, 23:34
Replies: 2
by it4change » 31 Dec 2010, 15:02

2 Replies

4514 Views

Last post by it4change
21 Jan 2011, 23:34
Stats report on customer data

Last post by johanandren « 21 Jan 2011, 16:51

by johanandren » 21 Jan 2011, 16:51

0 Replies

844 Views

Last post by johanandren
21 Jan 2011, 16:51
Pending reminder / auto close due date vs. Calendar

Last post by crythias « 21 Jan 2011, 15:40
Replies: 1
by pekkaar » 21 Jan 2011, 15:34

1 Replies

1825 Views

Last post by crythias
21 Jan 2011, 15:40
error ..//Kernel/System/TemplateGenerator.pm

Last post by crythias « 21 Jan 2011, 15:21
Replies: 1
by ftmova » 21 Jan 2011, 13:12

1 Replies

1360 Views

Last post by crythias
21 Jan 2011, 15:21
Read-only access to admin?

Last post by romain « 21 Jan 2011, 14:25
Replies: 3
by Mothra » 13 Dec 2010, 13:49

3 Replies

2138 Views

Last post by romain
21 Jan 2011, 14:25
[SOLVED] WARNING: OTRS 3.0.5 upgrade - will lock you out

Last post by earwax « 21 Jan 2011, 05:49
Replies: 6
by earwax » 18 Jan 2011, 18:44

6 Replies

3937 Views

Last post by earwax
21 Jan 2011, 05:49

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