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1 day to autoclose nofification (SOLVED)

Last post by qnetworks « 24 Nov 2010, 17:19
Replies: 6
by qnetworks » 23 Nov 2010, 12:21

6 Replies

7984 Views

Last post by qnetworks
24 Nov 2010, 17:19
Add an OWNER link in QueueView

Last post by jackmojo « 24 Nov 2010, 17:07
Replies: 3
by jackmojo » 13 Nov 2010, 01:13

3 Replies

2024 Views

Last post by jackmojo
24 Nov 2010, 17:07
connecting old tickets to new customer accounts

Last post by Wolfgangf « 24 Nov 2010, 12:32
Replies: 2
by GrendelS » 24 Nov 2010, 12:06

2 Replies

1375 Views

Last post by Wolfgangf
24 Nov 2010, 12:32
Updated from Ver 3 Beta 7 to Final Cannot Login

Last post by BIG_jan « 24 Nov 2010, 10:58
Replies: 3
by craigbrandt » 17 Nov 2010, 13:09

3 Replies

2049 Views

Last post by BIG_jan
24 Nov 2010, 10:58
Approval for Change Request/Ticket

Last post by jacinth « 24 Nov 2010, 09:06

by jacinth » 24 Nov 2010, 09:06

0 Replies

1013 Views

Last post by jacinth
24 Nov 2010, 09:06
Ticket details missing

Last post by stoffelb « 24 Nov 2010, 08:47
Replies: 1
by stoffelb » 23 Nov 2010, 13:33

1 Replies

944 Views

Last post by stoffelb
24 Nov 2010, 08:47
Seqential updates?

Last post by holmesmail « 23 Nov 2010, 19:56
Replies: 2
by holmesmail » 22 Nov 2010, 20:12

2 Replies

1690 Views

Last post by holmesmail
23 Nov 2010, 19:56
Who created phone ticket

Last post by wdbaruni « 23 Nov 2010, 15:11
Replies: 2
by wdbaruni » 10 Nov 2010, 10:39

2 Replies

1524 Views

Last post by wdbaruni
23 Nov 2010, 15:11
add more info to Open Tickets / Need to be answered

Last post by crythias « 23 Nov 2010, 14:31
Replies: 1
by basd » 23 Nov 2010, 10:37

1 Replies

1325 Views

Last post by crythias
23 Nov 2010, 14:31
Package Manager causing freezes

Last post by ting-tong « 23 Nov 2010, 09:27
Replies: 3
by MichaelR » 10 Nov 2010, 07:24

3 Replies

7078 Views

Last post by ting-tong
23 Nov 2010, 09:27
Found no Queue for XXX

Last post by vaishali_dolas « 23 Nov 2010, 07:32
Replies: 3
by pekkaar » 18 May 2010, 15:02

3 Replies

3546 Views

Last post by vaishali_dolas
23 Nov 2010, 07:32
Export database fields to CSV file

Last post by crythias « 23 Nov 2010, 03:13
Replies: 3
by panres » 22 Nov 2010, 06:10

3 Replies

4194 Views

Last post by crythias
23 Nov 2010, 03:13
Howto patch 3.0.1 to 3.0.2 on Windows

Last post by ovanzandwijk « 23 Nov 2010, 01:22
Replies: 2
by ovanzandwijk » 22 Nov 2010, 12:47

2 Replies

1955 Views

Last post by ovanzandwijk
23 Nov 2010, 01:22
Customer gets Message: No Permission! ticket link

Last post by ahkal « 23 Nov 2010, 00:02
Replies: 5
by ahkal » 18 Nov 2010, 16:04

5 Replies

4142 Views

Last post by ahkal
23 Nov 2010, 00:02
Software Error: Mismatched tag font

Last post by pburbage « 22 Nov 2010, 23:16
Replies: 1
by pburbage » 22 Nov 2010, 22:59

1 Replies

1275 Views

Last post by pburbage
22 Nov 2010, 23:16
How to allow agent edit (add/edit/remove) list of Customers

Last post by qnetworks « 22 Nov 2010, 18:25
Replies: 1
by andriy » 18 Nov 2010, 19:44

1 Replies

1505 Views

Last post by qnetworks
22 Nov 2010, 18:25
No such user --> LDAP authentication

Last post by m_pirker « 22 Nov 2010, 14:44
Replies: 3
by m_pirker » 10 Nov 2010, 17:38

3 Replies

3974 Views

Last post by m_pirker
22 Nov 2010, 14:44
Otrs upgrate 3.0.2 failed [solved]

Last post by andreaconsadori « 22 Nov 2010, 12:40
Replies: 2
by andreaconsadori » 22 Nov 2010, 11:03

2 Replies

2456 Views

Last post by andreaconsadori
22 Nov 2010, 12:40
Posmaster filter (SOLVED)

Last post by qnetworks « 22 Nov 2010, 10:19
Replies: 2
by qnetworks » 18 Nov 2010, 10:37

2 Replies

1736 Views

Last post by qnetworks
22 Nov 2010, 10:19
Support for timezones that are not "hour aligned"?

Last post by MrKamarov « 22 Nov 2010, 03:01

by MrKamarov » 22 Nov 2010, 03:01

0 Replies

747 Views

Last post by MrKamarov
22 Nov 2010, 03:01
[SOLVED] forward information from ticket to another mail

Last post by alfar « 22 Nov 2010, 01:19
Replies: 2
by alfar » 22 Nov 2010, 00:06

2 Replies

1773 Views

Last post by alfar
22 Nov 2010, 01:19
Installing 3.0.2

Last post by pge « 21 Nov 2010, 04:24
Replies: 3
by pge » 20 Nov 2010, 20:07

3 Replies

1617 Views

Last post by pge
21 Nov 2010, 04:24
OTRS with database backend.

Last post by macslack « 21 Nov 2010, 02:48

by macslack » 21 Nov 2010, 02:48

0 Replies

975 Views

Last post by macslack
21 Nov 2010, 02:48
multiple ldap backends

Last post by Wolfgangf « 20 Nov 2010, 18:22
Replies: 1
by donrtowery » 20 Nov 2010, 00:33

1 Replies

1185 Views

Last post by Wolfgangf
20 Nov 2010, 18:22
Software Error: Mismatched tag font

Last post by pburbage « 19 Nov 2010, 21:44

by pburbage » 19 Nov 2010, 21:44

0 Replies

696 Views

Last post by pburbage
19 Nov 2010, 21:44
Ignore blank body text when changing owner

Last post by elvanov « 19 Nov 2010, 17:29
Replies: 3
by jackmojo » 17 Nov 2010, 00:01

3 Replies

2250 Views

Last post by elvanov
19 Nov 2010, 17:29
Apache slow to respond

Last post by Wolfgangf « 19 Nov 2010, 17:13
Replies: 12
by lucasdgr » 15 Nov 2010, 15:02

12 Replies

11170 Views

Last post by Wolfgangf
19 Nov 2010, 17:13
Configuring OTRS on Linux with AD

Last post by ferrosti « 19 Nov 2010, 11:15
Replies: 1
by chetannagaonkar » 18 Nov 2010, 13:16

1 Replies

1270 Views

Last post by ferrosti
19 Nov 2010, 11:15
Comment/remove the line OTRS Appliance -Powered by TurnK

Last post by jojo « 19 Nov 2010, 10:07
Replies: 1
by rani+bandaru » 19 Nov 2010, 09:58

1 Replies

1536 Views

Last post by jojo
19 Nov 2010, 10:07
Generate FAQs based on available tickets

Last post by vaishali_dolas « 19 Nov 2010, 07:36
Replies: 6
by vaishali_dolas » 30 Sep 2010, 07:23

6 Replies

4596 Views

Last post by vaishali_dolas
19 Nov 2010, 07:36
Software error

Last post by jojo « 19 Nov 2010, 00:37
Replies: 2
by donrtowery » 18 Nov 2010, 23:51

2 Replies

1512 Views

Last post by jojo
19 Nov 2010, 00:37
Problem to make SMTP SSL work

Last post by crythias « 18 Nov 2010, 18:57
Replies: 5
by Unikmedia » 18 Nov 2010, 14:19

5 Replies

2103 Views

Last post by crythias
18 Nov 2010, 18:57
Are LDAP/ActiveDirectory users listed when searched?

Last post by crythias « 18 Nov 2010, 15:41
Replies: 4
by chetannagaonkar » 05 Nov 2010, 15:44

4 Replies

2010 Views

Last post by crythias
18 Nov 2010, 15:41
2 OTRS in 1 server

Last post by lordcapy « 18 Nov 2010, 12:14

by lordcapy » 18 Nov 2010, 12:14

0 Replies

1168 Views

Last post by lordcapy
18 Nov 2010, 12:14
Is ITSM package available for otrs 3.0.2

Last post by rani+bandaru « 18 Nov 2010, 11:30
Replies: 2
by rani+bandaru » 18 Nov 2010, 08:35

2 Replies

1593 Views

Last post by rani+bandaru
18 Nov 2010, 11:30
Bulk import of CUSTOMERS

Last post by andriy « 18 Nov 2010, 05:51
Replies: 4
by andriy » 17 Nov 2010, 20:02

4 Replies

2864 Views

Last post by andriy
18 Nov 2010, 05:51
Updated from Ver 3 Beta 7 to Final Cannot Login

Last post by elvanov « 17 Nov 2010, 20:03
Replies: 1
by craigbrandt » 17 Nov 2010, 14:21

1 Replies

1647 Views

Last post by elvanov
17 Nov 2010, 20:03
Force Queue Move on Close

Last post by Mothra « 17 Nov 2010, 18:43
Replies: 5
by bobrivers » 16 Nov 2010, 19:42

5 Replies

3320 Views

Last post by Mothra
17 Nov 2010, 18:43
[SOLVED] Apache::DBI after upgrading to 2.4.9

Last post by Wolfgangf « 17 Nov 2010, 16:41
Replies: 3
by JDOS » 17 Nov 2010, 14:45

3 Replies

3575 Views

Last post by Wolfgangf
17 Nov 2010, 16:41
OTRS sync openldap: anic, user authenticated but no user dat

Last post by remcohage « 17 Nov 2010, 12:54

by remcohage » 17 Nov 2010, 12:54

0 Replies

1135 Views

Last post by remcohage
17 Nov 2010, 12:54
Customer DB in latin1

Last post by j4c3k « 17 Nov 2010, 11:39

by j4c3k » 17 Nov 2010, 11:39

0 Replies

846 Views

Last post by j4c3k
17 Nov 2010, 11:39
OTRS & Exchange 2010 POP3 (No SASL mechanism found) [SOLVED]

Last post by fomenkod « 17 Nov 2010, 09:36
Replies: 13
by TheFunkyShmoo » 07 Jul 2010, 20:51

13 Replies

24928 Views

Last post by fomenkod
17 Nov 2010, 09:36
perl-TimeDate is needed

Last post by peter_sk « 17 Nov 2010, 09:35
Replies: 2
by peter_sk » 16 Nov 2010, 12:00

2 Replies

2066 Views

Last post by peter_sk
17 Nov 2010, 09:35
Updated form beta 5 to final and ticket reply is missing.

Last post by eugenes18t « 16 Nov 2010, 20:36

by eugenes18t » 16 Nov 2010, 20:36

0 Replies

785 Views

Last post by eugenes18t
16 Nov 2010, 20:36
Emailing within a ticket - script crashes

Last post by silverkorn « 16 Nov 2010, 17:16
Replies: 6
by Gunz » 02 Jul 2010, 01:35

6 Replies

3182 Views

Last post by silverkorn
16 Nov 2010, 17:16
MasterSlave package for OTRS3

Last post by kibet « 16 Nov 2010, 15:47
Replies: 3
by kibet » 12 Nov 2010, 10:31

3 Replies

2251 Views

Last post by kibet
16 Nov 2010, 15:47
Slave ticket not sending email

Last post by Mike_B « 16 Nov 2010, 13:20
Replies: 1
by rainman54 » 11 Aug 2010, 21:08

1 Replies

1463 Views

Last post by Mike_B
16 Nov 2010, 13:20
ITSM Configuration Management

Last post by Wolfgangf « 16 Nov 2010, 12:44
Replies: 1
by peter_sk » 16 Nov 2010, 09:58

1 Replies

1613 Views

Last post by Wolfgangf
16 Nov 2010, 12:44
OTRS 3 vs Debian.

Last post by Mike_B « 16 Nov 2010, 12:31
Replies: 1
by nalin » 15 Nov 2010, 15:04

1 Replies

2222 Views

Last post by Mike_B
16 Nov 2010, 12:31
Changing the time notation of escalations in the dashboard

Last post by cgraamans « 16 Nov 2010, 11:53

by cgraamans » 16 Nov 2010, 11:53

0 Replies

868 Views

Last post by cgraamans
16 Nov 2010, 11:53

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