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Child/Parent ticket views/reports

Last post by ndhvu275 « 13 May 2013, 09:58
Replies: 1
by ndhvu275 » 08 May 2013, 06:32

1 Replies

663 Views

Last post by ndhvu275
13 May 2013, 09:58
Escalation time

Last post by ndhvu275 « 13 May 2013, 09:55
Replies: 2
by ndhvu275 » 08 May 2013, 06:20

2 Replies

1413 Views

Last post by ndhvu275
13 May 2013, 09:55
(Solved) How to add note field to AD1?

Last post by pituca « 13 May 2013, 03:23
Replies: 1
by pituca » 13 May 2013, 02:06

1 Replies

534 Views

Last post by pituca
13 May 2013, 03:23
Noting displayed after creating ticket

Last post by mrs99098 « 12 May 2013, 16:00

by mrs99098 » 12 May 2013, 16:00

0 Replies

358 Views

Last post by mrs99098
12 May 2013, 16:00
(Solved) How to enable process ticket from customer portal?

Last post by pituca « 10 May 2013, 19:17
Replies: 2
by pituca » 10 May 2013, 16:04

2 Replies

1316 Views

Last post by pituca
10 May 2013, 19:17
Configuring Incident Management Process in OTRS

Last post by jojo « 10 May 2013, 18:24
Replies: 1
by anandp » 10 May 2013, 08:52

1 Replies

811 Views

Last post by jojo
10 May 2013, 18:24
Image paste add-on

Last post by jojo « 10 May 2013, 18:20
Replies: 4
by Kris » 10 May 2013, 09:52

4 Replies

1945 Views

Last post by jojo
10 May 2013, 18:20
AD LDAP backend conf

Last post by crythias « 10 May 2013, 18:09
Replies: 5
by balagab » 09 May 2013, 10:45

5 Replies

1442 Views

Last post by crythias
10 May 2013, 18:09
Access OTRS from Windows Phone 8

Last post by crythias « 10 May 2013, 18:02
Replies: 1
by hngo » 10 May 2013, 18:01

1 Replies

888 Views

Last post by crythias
10 May 2013, 18:02
Error: Module Kernel/Modules/.pm not found!

Last post by crythias « 10 May 2013, 15:32
Replies: 1
by adt » 10 May 2013, 15:21

1 Replies

765 Views

Last post by crythias
10 May 2013, 15:32
Automating Ticket Reports

Last post by reneeb « 10 May 2013, 11:58
Replies: 5
by otrslanka » 23 Jan 2013, 09:28

5 Replies

2744 Views

Last post by reneeb
10 May 2013, 11:58
Ticket State after Customer adds note

Last post by Paulc « 10 May 2013, 10:46

by Paulc » 10 May 2013, 10:46

0 Replies

725 Views

Last post by Paulc
10 May 2013, 10:46
Change Queue Process

Last post by tnieman « 09 May 2013, 20:41

by tnieman » 09 May 2013, 20:41

0 Replies

693 Views

Last post by tnieman
09 May 2013, 20:41
Statistic Menu

Last post by jonasvreichel « 09 May 2013, 18:36
Replies: 14
by jonasvreichel » 08 May 2013, 16:26

14 Replies

2353 Views

Last post by jonasvreichel
09 May 2013, 18:36
Filter Queue by Ticket Owner

Last post by crythias « 09 May 2013, 17:37
Replies: 5
by RFitzgerald » 09 May 2013, 16:24

5 Replies

2304 Views

Last post by crythias
09 May 2013, 17:37
Caching Issue

Last post by crythias « 09 May 2013, 15:51
Replies: 3
by AGsupport » 09 May 2013, 13:18

3 Replies

874 Views

Last post by crythias
09 May 2013, 15:51
Set email

Last post by crythias « 09 May 2013, 13:56
Replies: 11
by fabiosanchez » 07 May 2013, 15:19

11 Replies

3242 Views

Last post by crythias
09 May 2013, 13:56
Event notification problem

Last post by Visp « 09 May 2013, 11:30
Replies: 11
by Visp » 30 Apr 2013, 17:28

11 Replies

3426 Views

Last post by Visp
09 May 2013, 11:30
New note can be add to closed ticket

Last post by skullz « 09 May 2013, 09:58

by skullz » 09 May 2013, 09:58

0 Replies

689 Views

Last post by skullz
09 May 2013, 09:58
BOX don't apear

Last post by ioviedo « 08 May 2013, 22:24

by ioviedo » 08 May 2013, 22:24

0 Replies

663 Views

Last post by ioviedo
08 May 2013, 22:24
Lock Function Change

Last post by tnieman « 08 May 2013, 21:04
Replies: 4
by tnieman » 08 May 2013, 16:03

4 Replies

2141 Views

Last post by tnieman
08 May 2013, 21:04
Customer front end - password expiration.

Last post by crythias « 08 May 2013, 18:47
Replies: 1
by kerryrsmith » 08 May 2013, 18:09

1 Replies

971 Views

Last post by crythias
08 May 2013, 18:47
Ajax and JSON Error after upgrading from 3.1.8 to 3.2.6

Last post by liuk001 « 08 May 2013, 17:16
Replies: 4
by liuk001 » 06 May 2013, 16:38

4 Replies

2761 Views

Last post by liuk001
08 May 2013, 17:16
Modify title

Last post by fvanloon « 08 May 2013, 15:38

by fvanloon » 08 May 2013, 15:38

0 Replies

449 Views

Last post by fvanloon
08 May 2013, 15:38
Location of code html of index.pl

Last post by crythias « 07 May 2013, 18:36
Replies: 2
by ioviedo » 07 May 2013, 18:00

2 Replies

1006 Views

Last post by crythias
07 May 2013, 18:36
Problem With Email

Last post by blastomatic « 07 May 2013, 18:31
Replies: 2
by blastomatic » 07 May 2013, 15:06

2 Replies

983 Views

Last post by blastomatic
07 May 2013, 18:31
SOL[How to change the banner of Fronted-agent]

Last post by ioviedo « 07 May 2013, 17:52
Replies: 5
by ioviedo » 06 May 2013, 18:24

5 Replies

1907 Views

Last post by ioviedo
07 May 2013, 17:52
Create a ticket with an earlier date

Last post by crythias « 07 May 2013, 17:14
Replies: 3
by NCS62 » 07 May 2013, 16:23

3 Replies

1111 Views

Last post by crythias
07 May 2013, 17:14
SLA question

Last post by crythias « 07 May 2013, 16:27
Replies: 1
by SantaPe » 07 May 2013, 16:10

1 Replies

1040 Views

Last post by crythias
07 May 2013, 16:27
Columns in CMBD overview

Last post by Calsonic « 07 May 2013, 16:24
Replies: 18
by sova » 18 Jan 2012, 10:37

18 Replies

17933 Views

Last post by Calsonic
07 May 2013, 16:24
[Help] OTRS with Oracle DB

Last post by crythias « 07 May 2013, 16:22
Replies: 1
by skullz » 07 May 2013, 05:39

1 Replies

819 Views

Last post by crythias
07 May 2013, 16:22
Second OTRS and broken JSON

Last post by liuk001 « 07 May 2013, 14:17
Replies: 7
by Sanchez » 12 Jul 2011, 14:52

7 Replies

5310 Views

Last post by liuk001
07 May 2013, 14:17
OTRS 3.2 French Manual

Last post by NCS62 « 07 May 2013, 12:32

by NCS62 » 07 May 2013, 12:32

0 Replies

529 Views

Last post by NCS62
07 May 2013, 12:32
How to set default Ticket Type

Last post by stylle « 07 May 2013, 10:25
Replies: 2
by stylle » 07 May 2013, 02:28

2 Replies

3922 Views

Last post by stylle
07 May 2013, 10:25
OTRS Not Polling (OTRS 3.2.1 Windows)

Last post by Calsonic « 07 May 2013, 10:24
Replies: 15
by TzunTzai » 20 Feb 2013, 01:30

15 Replies

8908 Views

Last post by Calsonic
07 May 2013, 10:24
Installing OTRS 3.2.x on OpenSUSE 12.3

Last post by crythias « 07 May 2013, 00:18
Replies: 6
by TzunTzai » 06 May 2013, 20:43

6 Replies

2237 Views

Last post by crythias
07 May 2013, 00:18
So[Don't apear type and service of ticketsinfrontedofcustom]

Last post by ioviedo « 06 May 2013, 22:29
Replies: 3
by ioviedo » 06 May 2013, 21:05

3 Replies

1318 Views

Last post by ioviedo
06 May 2013, 22:29
Scheduled Reports

Last post by crythias « 06 May 2013, 20:48
Replies: 6
by fritzfreund » 06 May 2013, 16:45

6 Replies

6169 Views

Last post by crythias
06 May 2013, 20:48
SOL[Redirect localhost/otrs/index.pl to other page.]

Last post by ioviedo « 06 May 2013, 18:00
Replies: 4
by ioviedo » 06 May 2013, 17:21

4 Replies

1627 Views

Last post by ioviedo
06 May 2013, 18:00
[SOLVED] My tickets search doesn't work

Last post by dcorbera « 06 May 2013, 16:38
Replies: 3
by dcorbera » 29 Apr 2013, 17:56

3 Replies

1108 Views

Last post by dcorbera
06 May 2013, 16:38
[SOLVED] Show impact on customer screen.

Last post by dcorbera « 06 May 2013, 16:11
Replies: 1
by dcorbera » 18 Mar 2013, 13:24

1 Replies

536 Views

Last post by dcorbera
06 May 2013, 16:11
disable Customer menu for Agents

Last post by jojo « 06 May 2013, 15:38
Replies: 1
by bcerk » 06 May 2013, 13:59

1 Replies

1180 Views

Last post by jojo
06 May 2013, 15:38
Responses template: add a To: email address field

Last post by crythias « 06 May 2013, 15:24
Replies: 1
by peter12 » 06 May 2013, 14:31

1 Replies

1156 Views

Last post by crythias
06 May 2013, 15:24
Execute external script?

Last post by altjx « 06 May 2013, 05:41
Replies: 4
by altjx » 06 May 2013, 04:54

4 Replies

9389 Views

Last post by altjx
06 May 2013, 05:41
Problems with otrs-3.2.6-win-installer-3.0.0-beta2.exe

Last post by jojo « 03 May 2013, 20:43
Replies: 9
by bayerex » 03 May 2013, 13:59

9 Replies

2325 Views

Last post by jojo
03 May 2013, 20:43
Large uploads are failing

Last post by jojo « 03 May 2013, 20:41
Replies: 10
by bayerex » 30 Apr 2013, 12:35

10 Replies

3278 Views

Last post by jojo
03 May 2013, 20:41
gmail pop3s not working need help

Last post by garrethmcdaid « 03 May 2013, 17:29
Replies: 5
by ssomu007 » 26 Aug 2011, 01:29

5 Replies

4535 Views

Last post by garrethmcdaid
03 May 2013, 17:29
(SOLVED) User account passwords on new Windows installs

Last post by bayerex « 03 May 2013, 17:06
Replies: 2
by bayerex » 03 May 2013, 16:49

2 Replies

907 Views

Last post by bayerex
03 May 2013, 17:06
Help in upgrading OTRS 3.0.10 to 3.2.3 - Windows

Last post by TzunTzai « 03 May 2013, 16:43
Replies: 1
by stsupport » 19 Mar 2013, 11:27

1 Replies

1274 Views

Last post by TzunTzai
03 May 2013, 16:43
Upgrading from 3.1.10 to 3.2.1 - Database migration fails

Last post by 52nEHJ « 03 May 2013, 14:26
Replies: 7
by 52nEHJ » 04 Feb 2013, 12:44

7 Replies

4714 Views

Last post by 52nEHJ
03 May 2013, 14:26

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