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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

36667 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

36809 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

162763 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

OTRS slow after upgrade to 3.3.4

Last post by cacamontes « 17 Mar 2014, 16:11
Replies: 9
by cacamontes » 25 Feb 2014, 14:49

9 Replies

7817 Views

Last post by cacamontes
17 Mar 2014, 16:11
how to email notify when the first response time triggers

Last post by Rotyn « 15 Mar 2014, 11:07
Replies: 3
by Lead » 14 Mar 2014, 10:25

3 Replies

1849 Views

Last post by Rotyn
15 Mar 2014, 11:07
Gone for a week.

Last post by crythias « 14 Mar 2014, 23:37

by crythias » 14 Mar 2014, 23:37

0 Replies

382 Views

Last post by crythias
14 Mar 2014, 23:37
Change Management customer front end

Last post by Rotyn « 14 Mar 2014, 22:49
Replies: 6
by xax0 » 05 Mar 2014, 12:43

6 Replies

3829 Views

Last post by Rotyn
14 Mar 2014, 22:49
Linking an Agent to a Customer Company

Last post by Rotyn « 14 Mar 2014, 22:42
Replies: 3
by seberget2 » 10 Mar 2014, 15:17

3 Replies

1661 Views

Last post by Rotyn
14 Mar 2014, 22:42
Conflicts error while installing ITSM Packeges

Last post by sathisha « 14 Mar 2014, 11:46
Replies: 2
by sathisha » 14 Mar 2014, 05:30

2 Replies

1176 Views

Last post by sathisha
14 Mar 2014, 11:46
General Question: communication between instances

Last post by jojo « 13 Mar 2014, 22:45
Replies: 4
by did12345 » 13 Mar 2014, 11:09

4 Replies

1859 Views

Last post by jojo
13 Mar 2014, 22:45
Upgrading OTRS 3.2.2 to 3.3.x in Windows

Last post by pushreply « 13 Mar 2014, 17:31
Replies: 7
by pushreply » 13 Mar 2014, 12:10

7 Replies

5245 Views

Last post by pushreply
13 Mar 2014, 17:31
Cannot edit/modify the newly created ticket?

Last post by crythias « 13 Mar 2014, 13:33
Replies: 3
by jayenho » 13 Mar 2014, 07:23

3 Replies

1379 Views

Last post by crythias
13 Mar 2014, 13:33
Allow Customert to add note or Close Ticket

Last post by crythias « 12 Mar 2014, 21:57
Replies: 5
by cmstechnical » 12 Mar 2014, 14:12

5 Replies

1492 Views

Last post by crythias
12 Mar 2014, 21:57
[SOLVED] Dashboard Dashlets Columns settings problems

Last post by crythias « 12 Mar 2014, 21:15
Replies: 6
by KepTom » 11 Mar 2014, 13:46

6 Replies

1882 Views

Last post by crythias
12 Mar 2014, 21:15
Allow customer users to search tickets by queues

Last post by rzanon « 12 Mar 2014, 12:05

by rzanon » 12 Mar 2014, 12:05

0 Replies

407 Views

Last post by rzanon
12 Mar 2014, 12:05
Query external data

Last post by ornthim « 12 Mar 2014, 09:38

by ornthim » 12 Mar 2014, 09:38

0 Replies

650 Views

Last post by ornthim
12 Mar 2014, 09:38
Add "customer city" column to the customer interface

Last post by crythias « 12 Mar 2014, 07:10
Replies: 1
by napster » 11 Mar 2014, 10:48

1 Replies

517 Views

Last post by crythias
12 Mar 2014, 07:10
Set Service/SLA at Queue Change Window!

Last post by crythias « 10 Mar 2014, 15:41
Replies: 3
by irba » 10 Mar 2014, 11:01

3 Replies

1487 Views

Last post by crythias
10 Mar 2014, 15:41
Response to the ticket not only by the owner

Last post by Daras1986 « 10 Mar 2014, 11:54

by Daras1986 » 10 Mar 2014, 11:54

0 Replies

702 Views

Last post by Daras1986
10 Mar 2014, 11:54
Customize Print View

Last post by PaoloCeccacci « 07 Mar 2014, 19:01
Replies: 4
by PaoloCeccacci » 12 Sep 2013, 12:53

4 Replies

2454 Views

Last post by PaoloCeccacci
07 Mar 2014, 19:01
Can't locate Kernel/Config.pm in @IN

Last post by spiderpig « 07 Mar 2014, 17:07
Replies: 2
by spiderpig » 03 Mar 2014, 17:27

2 Replies

6902 Views

Last post by spiderpig
07 Mar 2014, 17:07
SSO implementation

Last post by Pranali « 05 Mar 2014, 10:50
Replies: 21
by Pranali » 28 Feb 2014, 09:40

21 Replies

6849 Views

Last post by Pranali
05 Mar 2014, 10:50
Multiple Agents in Different Companies: Company Details

Last post by chrisvwn « 04 Mar 2014, 17:45
Replies: 7
by chrisvwn » 25 Feb 2014, 19:11

7 Replies

3111 Views

Last post by chrisvwn
04 Mar 2014, 17:45
Flag customer company as of concern.

Last post by crythias « 03 Mar 2014, 17:59
Replies: 4
by karlelliott » 03 Mar 2014, 13:10

4 Replies

1865 Views

Last post by crythias
03 Mar 2014, 17:59
Can't open ticket by e-mail

Last post by crythias « 28 Feb 2014, 17:12
Replies: 16
by mportelalima » 26 Feb 2014, 21:47

16 Replies

5326 Views

Last post by crythias
28 Feb 2014, 17:12
Auto fill in dynamic fields

Last post by Varsas « 28 Feb 2014, 15:02

by Varsas » 28 Feb 2014, 15:02

0 Replies

1540 Views

Last post by Varsas
28 Feb 2014, 15:02
SSO implementation

Last post by Pranali « 28 Feb 2014, 12:25
Replies: 4
by Pranali » 27 Feb 2014, 06:26

4 Replies

1173 Views

Last post by Pranali
28 Feb 2014, 12:25
External Email Tickets

Last post by Beeftoast « 28 Feb 2014, 01:07
Replies: 4
by Beeftoast » 26 Feb 2014, 03:32

4 Replies

1047 Views

Last post by Beeftoast
28 Feb 2014, 01:07
Idea: Exchange (2010) Web Services to get Email

Last post by crythias « 27 Feb 2014, 11:20
Replies: 2
by crythias » 14 Jul 2012, 20:36

2 Replies

2734 Views

Last post by crythias
27 Feb 2014, 11:20
Integrating PagerDuty with OTRS

Last post by seberget2 « 26 Feb 2014, 16:04

by seberget2 » 26 Feb 2014, 16:04

0 Replies

1443 Views

Last post by seberget2
26 Feb 2014, 16:04
QUEUE DOES NOT APPEAR IN A NEW TICKET INTERFACE

Last post by crythias « 25 Feb 2014, 20:10
Replies: 1
by mportelalima » 25 Feb 2014, 19:40

1 Replies

1167 Views

Last post by crythias
25 Feb 2014, 20:10
search button for queues

Last post by nukeaut « 25 Feb 2014, 17:16
Replies: 8
by nukeaut » 25 Feb 2014, 12:44

8 Replies

1888 Views

Last post by nukeaut
25 Feb 2014, 17:16
search for customerID

Last post by crythias « 25 Feb 2014, 16:55
Replies: 7
by nukeaut » 25 Feb 2014, 12:43

7 Replies

3987 Views

Last post by crythias
25 Feb 2014, 16:55
Escalations are reset to zero when ticket is closed

Last post by reneeb « 25 Feb 2014, 10:20
Replies: 1
by kalyana1315 » 25 Feb 2014, 09:46

1 Replies

535 Views

Last post by reneeb
25 Feb 2014, 10:20
SQL query for FirstResponseInMin, FirstResponseDiffInMin

Last post by kalyana1315 « 25 Feb 2014, 09:51

by kalyana1315 » 25 Feb 2014, 09:51

0 Replies

781 Views

Last post by kalyana1315
25 Feb 2014, 09:51
link "customer companies" with "queues"

Last post by crythias « 24 Feb 2014, 16:38
Replies: 1
by nukeaut » 24 Feb 2014, 16:27

1 Replies

875 Views

Last post by crythias
24 Feb 2014, 16:38
Precedence on calendar usage when using sla

Last post by eterjack « 22 Feb 2014, 23:10

by eterjack » 22 Feb 2014, 23:10

0 Replies

1009 Views

Last post by eterjack
22 Feb 2014, 23:10
OTRS 3.3.4 in windows not working

Last post by crythias « 22 Feb 2014, 18:23
Replies: 1
by vijaye » 22 Feb 2014, 17:30

1 Replies

540 Views

Last post by crythias
22 Feb 2014, 18:23
OTRS + CentOS + MSSQL

Last post by jojo « 22 Feb 2014, 08:55
Replies: 1
by mrt3385 » 22 Feb 2014, 03:33

1 Replies

635 Views

Last post by jojo
22 Feb 2014, 08:55
PostMaster Mail Accounts

Last post by razevedo « 21 Feb 2014, 16:04
Replies: 9
by MarcoPBC » 31 Oct 2013, 14:11

9 Replies

3614 Views

Last post by razevedo
21 Feb 2014, 16:04
Can only see 10000 tickets in Status View: Closed Tickets

Last post by crythias « 21 Feb 2014, 14:30
Replies: 1
by chaitanyacda » 21 Feb 2014, 10:00

1 Replies

1140 Views

Last post by crythias
21 Feb 2014, 14:30
Manually insert services in database

Last post by crythias « 19 Feb 2014, 19:41
Replies: 1
by linugen » 19 Feb 2014, 18:12

1 Replies

452 Views

Last post by crythias
19 Feb 2014, 19:41
Migration - how to export and import tickets only ?

Last post by jojo « 19 Feb 2014, 10:56
Replies: 1
by rzanon » 19 Feb 2014, 10:53

1 Replies

1795 Views

Last post by jojo
19 Feb 2014, 10:56
I am experiencing some issues with company tickets

Last post by rzanon « 19 Feb 2014, 10:34
Replies: 6
by rzanon » 17 Feb 2014, 16:37

6 Replies

1651 Views

Last post by rzanon
19 Feb 2014, 10:34
Multiple Tickets for one email

Last post by bindingnavale « 19 Feb 2014, 07:27
Replies: 4
by bindingnavale » 18 Feb 2014, 13:57

4 Replies

1139 Views

Last post by bindingnavale
19 Feb 2014, 07:27
Allow customer to reply in a queue but not create new ticket

Last post by crythias « 18 Feb 2014, 16:37
Replies: 1
by rzanon » 18 Feb 2014, 15:58

1 Replies

537 Views

Last post by crythias
18 Feb 2014, 16:37
Add Date Field in Customer User

Last post by crythias « 17 Feb 2014, 15:24
Replies: 1
by nickyls » 17 Feb 2014, 11:45

1 Replies

1182 Views

Last post by crythias
17 Feb 2014, 15:24
OTRS Session Invalid!!!

Last post by saulogvs « 17 Feb 2014, 05:45
Replies: 2
by cvieira » 10 Feb 2014, 20:09

2 Replies

1642 Views

Last post by saulogvs
17 Feb 2014, 05:45
Best practice for CI, SLA and Service in OTRS

Last post by seberget2 « 16 Feb 2014, 19:43

by seberget2 » 16 Feb 2014, 19:43

0 Replies

855 Views

Last post by seberget2
16 Feb 2014, 19:43
KIX4OTRS vs OTRS

Last post by seberget2 « 16 Feb 2014, 19:29
Replies: 3
by wahlstedtw » 14 Feb 2014, 23:02

3 Replies

1844 Views

Last post by seberget2
16 Feb 2014, 19:29
DecayTime does it work?

Last post by nietonoshana « 15 Feb 2014, 01:24

by nietonoshana » 15 Feb 2014, 01:24

0 Replies

600 Views

Last post by nietonoshana
15 Feb 2014, 01:24
Get complete ticket report

Last post by crythias « 14 Feb 2014, 12:52
Replies: 3
by cbravo » 01 Feb 2014, 22:13

3 Replies

2145 Views

Last post by crythias
14 Feb 2014, 12:52
iOtRS - What Features you want to see next?

Last post by microcheese « 14 Feb 2014, 10:04
Replies: 2
by microcheese » 13 Feb 2014, 20:16

2 Replies

1379 Views

Last post by microcheese
14 Feb 2014, 10:04

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