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Customer vompany / Customer user administration

Last post by sdombora « 19 Jan 2012, 21:01

by sdombora » 19 Jan 2012, 21:01

0 Replies

472 Views

Last post by sdombora
19 Jan 2012, 21:01
Variable for E-Mail Events

Last post by jojo « 19 Jan 2012, 16:55
Replies: 1
by allsa2 » 19 Jan 2012, 11:52

1 Replies

623 Views

Last post by jojo
19 Jan 2012, 16:55
[SOLVED] ITSM 3.0.5 : Workorder

Last post by gciotola « 19 Jan 2012, 12:27
Replies: 2
by gciotola » 18 Jan 2012, 16:15

2 Replies

1101 Views

Last post by gciotola
19 Jan 2012, 12:27
Help with connecting OTRS 3 to Active Directory (ldap)

Last post by Martis « 19 Jan 2012, 11:19
Replies: 10
by spiderpig » 18 Dec 2011, 16:37

10 Replies

6408 Views

Last post by Martis
19 Jan 2012, 11:19
Default Owner

Last post by SLESSARD « 18 Jan 2012, 22:53
Replies: 9
by jfreeman2nc » 07 Dec 2011, 23:21

9 Replies

4112 Views

Last post by SLESSARD
18 Jan 2012, 22:53
OTRS DNS Error

Last post by jojo « 18 Jan 2012, 22:37
Replies: 5
by dhanasekar » 05 Jan 2012, 10:51

5 Replies

6841 Views

Last post by jojo
18 Jan 2012, 22:37
Escalation to a page/text for new tickets

Last post by thunter0028 « 18 Jan 2012, 22:35
Replies: 12
by thunter0028 » 14 Jan 2012, 17:07

12 Replies

4129 Views

Last post by thunter0028
18 Jan 2012, 22:35
using $otrs/Custom

Last post by jojo « 18 Jan 2012, 22:22
Replies: 3
by schaffel » 18 Jan 2012, 17:07

3 Replies

2577 Views

Last post by jojo
18 Jan 2012, 22:22
ShowclosedTickets on Customer.pl page

Last post by SLESSARD « 18 Jan 2012, 22:12
Replies: 1
by SLESSARD » 28 Dec 2011, 18:38

1 Replies

880 Views

Last post by SLESSARD
18 Jan 2012, 22:12
[solved] Merge ticket - no email

Last post by sysadmin_cfe « 18 Jan 2012, 18:49
Replies: 2
by it4change » 26 Jan 2011, 22:50

2 Replies

1499 Views

Last post by sysadmin_cfe
18 Jan 2012, 18:49
Create Network Outage Ticket

Last post by mbartle « 18 Jan 2012, 16:44
Replies: 18
by mbartle » 07 Dec 2011, 22:53

18 Replies

4291 Views

Last post by mbartle
18 Jan 2012, 16:44
Export / Import objects

Last post by Paulo Tebet « 18 Jan 2012, 13:23
Replies: 4
by Paulo Tebet » 04 Jan 2012, 18:35

4 Replies

1635 Views

Last post by Paulo Tebet
18 Jan 2012, 13:23
Reorder values in selectboxes

Last post by artjoms15 « 18 Jan 2012, 10:17
Replies: 5
by artjoms15 » 28 Oct 2011, 16:48

5 Replies

2472 Views

Last post by artjoms15
18 Jan 2012, 10:17
Note Notification

Last post by micshi « 18 Jan 2012, 10:16
Replies: 1
by jfreeman2nc » 17 Jan 2012, 23:07

1 Replies

1025 Views

Last post by micshi
18 Jan 2012, 10:16
Sorting a queue by latest response

Last post by jfreeman2nc « 17 Jan 2012, 21:08
Replies: 2
by jfreeman2nc » 17 Jan 2012, 18:01

2 Replies

1580 Views

Last post by jfreeman2nc
17 Jan 2012, 21:08
Change username and email of a customer

Last post by crythias « 17 Jan 2012, 19:30
Replies: 3
by Giulio Soleni » 17 Jan 2012, 14:59

3 Replies

3541 Views

Last post by crythias
17 Jan 2012, 19:30
Save index.pl when creating a new ticket

Last post by rlivermore « 17 Jan 2012, 18:17
Replies: 4
by rlivermore » 16 Jan 2012, 17:00

4 Replies

1044 Views

Last post by rlivermore
17 Jan 2012, 18:17
Multi department and company setup plus service notification

Last post by swerny « 17 Jan 2012, 17:36
Replies: 1
by Ricey99 » 15 Jan 2012, 11:25

1 Replies

1029 Views

Last post by swerny
17 Jan 2012, 17:36
Customer Information from active direcroy not utf-8 ?

Last post by Wolfgangf « 17 Jan 2012, 13:41
Replies: 3
by spiderpig » 16 Jan 2012, 03:48

3 Replies

1098 Views

Last post by Wolfgangf
17 Jan 2012, 13:41
ACL to show only a particular type of ticket to user.

Last post by Giulio Soleni « 17 Jan 2012, 12:58
Replies: 4
by sneha » 16 Jan 2012, 16:55

4 Replies

2125 Views

Last post by Giulio Soleni
17 Jan 2012, 12:58
Configuring NET::LDAP and Authenication

Last post by jeremymayfield « 16 Jan 2012, 23:40

by jeremymayfield » 16 Jan 2012, 23:40

0 Replies

507 Views

Last post by jeremymayfield
16 Jan 2012, 23:40
limit tickets per customer

Last post by crythias « 16 Jan 2012, 17:35
Replies: 7
by pete83 » 16 Jan 2012, 14:18

7 Replies

2259 Views

Last post by crythias
16 Jan 2012, 17:35
different work-order/change formulars

Last post by _-Flo-_ « 16 Jan 2012, 12:09

by _-Flo-_ » 16 Jan 2012, 12:09

0 Replies

620 Views

Last post by _-Flo-_
16 Jan 2012, 12:09
Autoclose tickets pending state

Last post by sdekroon « 16 Jan 2012, 10:42
Replies: 2
by sdekroon » 13 Jan 2012, 13:21

2 Replies

2860 Views

Last post by sdekroon
16 Jan 2012, 10:42
LDAP authentication for Agents ?

Last post by andersonserra « 13 Jan 2012, 20:44
Replies: 3
by ipguy » 13 Dec 2011, 03:33

3 Replies

3261 Views

Last post by andersonserra
13 Jan 2012, 20:44
need help with agent LDAP Authentication

Last post by andersonserra « 13 Jan 2012, 20:36
Replies: 5
by Nisha » 22 Dec 2011, 22:01

5 Replies

4283 Views

Last post by andersonserra
13 Jan 2012, 20:36
Authentication LDAP

Last post by andersonserra « 13 Jan 2012, 20:29
Replies: 4
by andersonserra » 25 Nov 2011, 00:16

4 Replies

2452 Views

Last post by andersonserra
13 Jan 2012, 20:29
MySQL server has gone away/CentOS Linux/OTRS 3.0.8

Last post by kissg « 13 Jan 2012, 17:56
Replies: 2
by kissg » 13 Jan 2012, 09:57

2 Replies

6021 Views

Last post by kissg
13 Jan 2012, 17:56
NTLM auth error (server hangs)

Last post by artjoms15 « 13 Jan 2012, 17:52
Replies: 2
by artjoms15 » 12 Jan 2012, 11:54

2 Replies

1741 Views

Last post by artjoms15
13 Jan 2012, 17:52
Phone Ticket Auto Assign Agent

Last post by BreadMurderer « 13 Jan 2012, 15:15
Replies: 4
by BreadMurderer » 12 Jan 2012, 15:57

4 Replies

1636 Views

Last post by BreadMurderer
13 Jan 2012, 15:15
Add extra TicketFreeText fields

Last post by hellproducts « 13 Jan 2012, 13:48
Replies: 6
by hellproducts » 13 Jan 2012, 12:08

6 Replies

2783 Views

Last post by hellproducts
13 Jan 2012, 13:48
Turn off auto priority

Last post by Marwain « 13 Jan 2012, 12:13

by Marwain » 13 Jan 2012, 12:13

0 Replies

638 Views

Last post by Marwain
13 Jan 2012, 12:13
Email importance/priority

Last post by Wolfgangf « 13 Jan 2012, 08:12
Replies: 1
by eturconi » 11 Jan 2012, 09:43

1 Replies

969 Views

Last post by Wolfgangf
13 Jan 2012, 08:12
FreeText Field wrong display in Ticket Information

Last post by IcarusNM « 13 Jan 2012, 00:04
Replies: 2
by IcarusNM » 12 Jan 2012, 19:46

2 Replies

1157 Views

Last post by IcarusNM
13 Jan 2012, 00:04
Free Text Field default not working

Last post by IcarusNM « 12 Jan 2012, 19:38
Replies: 4
by IcarusNM » 11 Jan 2012, 23:55

4 Replies

2056 Views

Last post by IcarusNM
12 Jan 2012, 19:38
Issue with LDAP Customer Authentication

Last post by Nisha « 12 Jan 2012, 18:59

by Nisha » 12 Jan 2012, 18:59

0 Replies

682 Views

Last post by Nisha
12 Jan 2012, 18:59
Weekly or monthly reports of billable time per person

Last post by sparker « 12 Jan 2012, 17:43
Replies: 3
by HPP » 30 Sep 2011, 20:11

3 Replies

1653 Views

Last post by sparker
12 Jan 2012, 17:43
Use of uninitialized value in numeric gt (>)

Last post by jojo « 12 Jan 2012, 16:42
Replies: 1
by eturconi » 12 Jan 2012, 10:56

1 Replies

1337 Views

Last post by jojo
12 Jan 2012, 16:42
Setting up company wide multi-department helpdesk

Last post by crythias « 12 Jan 2012, 14:47
Replies: 1
by bbryan » 11 Jan 2012, 23:40

1 Replies

10983 Views

Last post by crythias
12 Jan 2012, 14:47
Queue icons in Statistics (nice to have)

Last post by HervE « 12 Jan 2012, 11:11

by HervE » 12 Jan 2012, 11:11

0 Replies

1737 Views

Last post by HervE
12 Jan 2012, 11:11
Display date create ticket in customer view zoom

Last post by majo053 « 11 Jan 2012, 23:27
Replies: 1
by hero188 » 06 Oct 2011, 08:32

1 Replies

1493 Views

Last post by majo053
11 Jan 2012, 23:27
Building test/developer OTRS system from live System

Last post by sdombora « 11 Jan 2012, 23:07

by sdombora » 11 Jan 2012, 23:07

0 Replies

520 Views

Last post by sdombora
11 Jan 2012, 23:07
Dynamic fields

Last post by KCT « 11 Jan 2012, 18:23
Replies: 1
by KCT » 11 Jan 2012, 17:10

1 Replies

1000 Views

Last post by KCT
11 Jan 2012, 18:23
Create multiple user with the same email address

Last post by jojo « 10 Jan 2012, 20:45
Replies: 1
by asima » 10 Jan 2012, 16:57

1 Replies

972 Views

Last post by jojo
10 Jan 2012, 20:45
Ticket - Accounted time

Last post by sparker « 10 Jan 2012, 18:46
Replies: 2
by Sergio » 09 May 2011, 14:43

2 Replies

1344 Views

Last post by sparker
10 Jan 2012, 18:46
Agent ticket "lifecycle"

Last post by nemec « 10 Jan 2012, 16:53
Replies: 2
by nemec » 27 Dec 2011, 16:57

2 Replies

843 Views

Last post by nemec
10 Jan 2012, 16:53
Namespace Core.App could not be initialized ...

Last post by donny75 « 10 Jan 2012, 14:44

by donny75 » 10 Jan 2012, 14:44

0 Replies

529 Views

Last post by donny75
10 Jan 2012, 14:44
Error Module 'Kernel::Config::GenericAgent' not found!

Last post by danchitu86 « 10 Jan 2012, 12:59
Replies: 3
by danchitu86 » 06 Jan 2012, 10:45

3 Replies

1289 Views

Last post by danchitu86
10 Jan 2012, 12:59
HTML code in translated messages

Last post by silkgoat « 10 Jan 2012, 09:35

by silkgoat » 10 Jan 2012, 09:35

0 Replies

439 Views

Last post by silkgoat
10 Jan 2012, 09:35
reply to a client (external email) with email trail included

Last post by sms « 09 Jan 2012, 22:27
Replies: 1
by zyke0423 » 30 Nov 2011, 02:47

1 Replies

1100 Views

Last post by sms
09 Jan 2012, 22:27

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