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OTRS 2.0.4

Last post by Wolfgangf « 09 Aug 2011, 06:33
Replies: 1
by rodrigosalzman » 08 Aug 2011, 16:28

1 Replies

938 Views

Last post by Wolfgangf
09 Aug 2011, 06:33
OTRS 2.0.4

Last post by MichaelR « 09 Aug 2011, 04:33
Replies: 2
by rodrigosalzman » 08 Aug 2011, 16:31

2 Replies

1374 Views

Last post by MichaelR
09 Aug 2011, 04:33
email autofetch help

Last post by juliom « 08 Aug 2011, 21:12
Replies: 7
by juliom » 08 Aug 2011, 02:58

7 Replies

2504 Views

Last post by juliom
08 Aug 2011, 21:12
Richtext Area disappears

Last post by jvantslot « 08 Aug 2011, 19:47
Replies: 2
by jvantslot » 05 Aug 2011, 00:45

2 Replies

979 Views

Last post by jvantslot
08 Aug 2011, 19:47
increase the font size in graph

Last post by renee « 08 Aug 2011, 19:31
Replies: 1
by arshadNPC » 08 Aug 2011, 13:44

1 Replies

1078 Views

Last post by renee
08 Aug 2011, 19:31
Filter emails by attachment

Last post by renee « 08 Aug 2011, 18:48
Replies: 5
by kronos » 03 Aug 2011, 13:13

5 Replies

6494 Views

Last post by renee
08 Aug 2011, 18:48
LDAP works for customers, but not agents?

Last post by ferrosti « 08 Aug 2011, 17:52
Replies: 3
by hopeitl » 08 Aug 2011, 14:40

3 Replies

1483 Views

Last post by ferrosti
08 Aug 2011, 17:52
I've seen similar questions...[SOLVED]

Last post by jawood2005 « 08 Aug 2011, 17:24
Replies: 2
by jawood2005 » 05 Aug 2011, 23:45

2 Replies

1176 Views

Last post by jawood2005
08 Aug 2011, 17:24
Want to change Mouse-Over highlight colour

Last post by ludders « 08 Aug 2011, 14:30
Replies: 2
by ludders » 05 Aug 2011, 14:36

2 Replies

2165 Views

Last post by ludders
08 Aug 2011, 14:30
How to display ticket progress on customer panel?

Last post by crythias « 08 Aug 2011, 10:50
Replies: 4
by Donati168 » 04 Aug 2011, 10:30

4 Replies

1669 Views

Last post by crythias
08 Aug 2011, 10:50
Is it possible to filter ITSM Impact (FreeText14) per ACL?

Last post by shostakovich « 08 Aug 2011, 10:21
Replies: 2
by shostakovich » 05 Aug 2011, 15:46

2 Replies

1103 Views

Last post by shostakovich
08 Aug 2011, 10:21
LDAP agent authentication Windows 2008 R2

Last post by juliom « 08 Aug 2011, 02:57
Replies: 15
by hinttitiikeri » 28 Jul 2011, 15:39

15 Replies

5627 Views

Last post by juliom
08 Aug 2011, 02:57
Software Error: Invalid Version Format

Last post by MichaelR « 08 Aug 2011, 01:33
Replies: 6
by sfister » 01 Aug 2011, 22:13

6 Replies

55581 Views

Last post by MichaelR
08 Aug 2011, 01:33
[Solved] Restricting Ticket Types Available to Customers

Last post by MichaelR « 08 Aug 2011, 01:28
Replies: 6
by adupre01 » 30 Jun 2011, 17:14

6 Replies

5571 Views

Last post by MichaelR
08 Aug 2011, 01:28
Config send email ticket to another email address

Last post by hero188 « 06 Aug 2011, 09:35
Replies: 2
by hero188 » 05 Aug 2011, 11:36

2 Replies

1299 Views

Last post by hero188
06 Aug 2011, 09:35
http://host.example.com/login.html?RequestedURL=

Last post by jbtaylor79 « 05 Aug 2011, 17:03
Replies: 2
by jbtaylor79 » 05 Aug 2011, 16:02

2 Replies

2922 Views

Last post by jbtaylor79
05 Aug 2011, 17:03
Nested Configuration Items

Last post by jbtaylor79 « 05 Aug 2011, 16:47
Replies: 3
by jbtaylor79 » 05 Aug 2011, 08:54

3 Replies

1565 Views

Last post by jbtaylor79
05 Aug 2011, 16:47
Lots of Follow up Notifications....! how to stop.....!

Last post by crythias « 05 Aug 2011, 14:12
Replies: 3
by yspanchal » 04 Aug 2011, 18:17

3 Replies

2286 Views

Last post by crythias
05 Aug 2011, 14:12
How to add custom fields to Service/SLA

Last post by Aaron pizz « 05 Aug 2011, 12:40
Replies: 2
by damjanlepceski » 03 Aug 2011, 17:00

2 Replies

1522 Views

Last post by Aaron pizz
05 Aug 2011, 12:40
Config view tickets in Dashboard page

Last post by ferrosti « 05 Aug 2011, 10:38
Replies: 1
by hero188 » 05 Aug 2011, 06:01

1 Replies

1005 Views

Last post by ferrosti
05 Aug 2011, 10:38
Automatic CustomerID and ContactID

Last post by pandafree « 04 Aug 2011, 13:56

by pandafree » 04 Aug 2011, 13:56

0 Replies

695 Views

Last post by pandafree
04 Aug 2011, 13:56
Blackberry will get Multiple new tickets being created?

Last post by jojo « 04 Aug 2011, 09:35
Replies: 16
by oscar » 02 Aug 2011, 08:06

16 Replies

7405 Views

Last post by jojo
04 Aug 2011, 09:35
Retrieving data from external database

Last post by renee « 04 Aug 2011, 08:07
Replies: 5
by kruegerM » 03 Aug 2011, 17:00

5 Replies

3859 Views

Last post by renee
04 Aug 2011, 08:07
Closed Tickets are not visible in Closed Ticket Tab

Last post by pabloroz « 04 Aug 2011, 06:17

by pabloroz » 04 Aug 2011, 06:17

0 Replies

516 Views

Last post by pabloroz
04 Aug 2011, 06:17
work order assign

Last post by christ4life17 « 03 Aug 2011, 23:00

by christ4life17 » 03 Aug 2011, 23:00

0 Replies

525 Views

Last post by christ4life17
03 Aug 2011, 23:00
Changing custom field in Note

Last post by eduinoue « 03 Aug 2011, 21:57

by eduinoue » 03 Aug 2011, 21:57

0 Replies

537 Views

Last post by eduinoue
03 Aug 2011, 21:57
error when creating e-mail ticket

Last post by lightwave22 « 03 Aug 2011, 20:21
Replies: 2
by lightwave22 » 02 Aug 2011, 17:21

2 Replies

1678 Views

Last post by lightwave22
03 Aug 2011, 20:21
OTRS-CGI-10 Invalid Date

Last post by zhakal « 03 Aug 2011, 20:04

by zhakal » 03 Aug 2011, 20:04

0 Replies

1040 Views

Last post by zhakal
03 Aug 2011, 20:04
Creating a template and word order

Last post by nivsys « 03 Aug 2011, 19:58
Replies: 11
by nivsys » 27 Jul 2011, 21:42

11 Replies

4733 Views

Last post by nivsys
03 Aug 2011, 19:58
Identifying Customer from Incoming emails

Last post by ljuk « 03 Aug 2011, 19:51

by ljuk » 03 Aug 2011, 19:51

0 Replies

607 Views

Last post by ljuk
03 Aug 2011, 19:51
[SOLVED] DB clean up

Last post by crythias « 03 Aug 2011, 16:04
Replies: 5
by gpayo » 03 Aug 2011, 14:42

5 Replies

1590 Views

Last post by crythias
03 Aug 2011, 16:04
Sent no 'auto reply' for Ticket [ticket #]

Last post by crythias « 03 Aug 2011, 14:53
Replies: 7
by pedrocalvin » 31 Jan 2011, 20:52

7 Replies

4464 Views

Last post by crythias
03 Aug 2011, 14:53
Forward ticket with attachments

Last post by LightBulb « 03 Aug 2011, 13:09
Replies: 2
by sindrej » 16 Mar 2011, 14:24

2 Replies

1423 Views

Last post by LightBulb
03 Aug 2011, 13:09
[SOLVED] Edit/Remove additional text in customer notificat..

Last post by damjanlepceski « 03 Aug 2011, 10:52
Replies: 2
by damjanlepceski » 03 Aug 2011, 10:32

2 Replies

1194 Views

Last post by damjanlepceski
03 Aug 2011, 10:52
Setting Ticket Parameters

Last post by renee « 03 Aug 2011, 10:02
Replies: 1
by bjanakos » 03 Aug 2011, 04:31

1 Replies

1280 Views

Last post by renee
03 Aug 2011, 10:02
[SOLVED]Installing OTRS with Oracle

Last post by franklinfarias « 02 Aug 2011, 20:59
Replies: 4
by franklinfarias » 22 Jul 2011, 19:54

4 Replies

8598 Views

Last post by franklinfarias
02 Aug 2011, 20:59
Problem to enable change in password reset mail

Last post by Otabutin « 02 Aug 2011, 14:34

by Otabutin » 02 Aug 2011, 14:34

0 Replies

665 Views

Last post by Otabutin
02 Aug 2011, 14:34
Ticket has to be submitted twice

Last post by shostakovich « 02 Aug 2011, 11:02
Replies: 1
by shostakovich » 26 May 2011, 09:46

1 Replies

1266 Views

Last post by shostakovich
02 Aug 2011, 11:02
Attachment in an appointment is missing

Last post by jojo « 02 Aug 2011, 09:16
Replies: 2
by danieldai » 21 Jul 2011, 10:04

2 Replies

1617 Views

Last post by jojo
02 Aug 2011, 09:16
Display Age only in days

Last post by MichaelR « 02 Aug 2011, 08:33
Replies: 1
by jkoolen » 02 Aug 2011, 08:25

1 Replies

983 Views

Last post by MichaelR
02 Aug 2011, 08:33
SessionID invalid! Need user data!

Last post by MichaelR « 02 Aug 2011, 08:27
Replies: 3
by miconib » 02 Aug 2011, 00:48

3 Replies

1574 Views

Last post by MichaelR
02 Aug 2011, 08:27
invalid version

Last post by MichaelR « 02 Aug 2011, 02:34
Replies: 2
by thomkortekaas » 19 May 2011, 15:19

2 Replies

2502 Views

Last post by MichaelR
02 Aug 2011, 02:34
Tickets via email not in "My Tickets" list

Last post by amislash « 02 Aug 2011, 00:35
Replies: 3
by amislash » 01 Aug 2011, 23:55

3 Replies

1236 Views

Last post by amislash
02 Aug 2011, 00:35
Installing OTRS with Apache and MySql already installed

Last post by amislash « 01 Aug 2011, 23:57
Replies: 2
by amislash » 07 Jul 2011, 21:46

2 Replies

1499 Views

Last post by amislash
01 Aug 2011, 23:57
IMAP fetch Cc address

Last post by renee « 01 Aug 2011, 11:24
Replies: 3
by jaanus » 01 Aug 2011, 09:00

3 Replies

1692 Views

Last post by renee
01 Aug 2011, 11:24
Escalation notification only to owner

Last post by renee « 01 Aug 2011, 10:15
Replies: 2
by tomekliw » 15 Feb 2011, 13:00

2 Replies

6731 Views

Last post by renee
01 Aug 2011, 10:15
Email

Last post by miconib « 01 Aug 2011, 07:34
Replies: 8
by miconib » 28 Jul 2011, 19:25

8 Replies

2905 Views

Last post by miconib
01 Aug 2011, 07:34
Custom escalation notification

Last post by teymuralizade « 01 Aug 2011, 07:24

by teymuralizade » 01 Aug 2011, 07:24

0 Replies

1088 Views

Last post by teymuralizade
01 Aug 2011, 07:24
iPhone IIS7 Authentication

Last post by rustay24 « 01 Aug 2011, 04:12

by rustay24 » 01 Aug 2011, 04:12

0 Replies

643 Views

Last post by rustay24
01 Aug 2011, 04:12
customized URL

Last post by lubinho « 31 Jul 2011, 22:03

by lubinho » 31 Jul 2011, 22:03

0 Replies

601 Views

Last post by lubinho
31 Jul 2011, 22:03

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