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Single Sign On with custom DB

Last post by ivicav « 26 Nov 2015, 17:54
Replies: 2
by ivicav » 23 Nov 2015, 13:13

2 Replies

1640 Views

Last post by ivicav
26 Nov 2015, 17:54
OTRS is temporarily unavailable

Last post by EXG133 « 26 Nov 2015, 14:50
Replies: 1
by liketheother » 26 Nov 2015, 10:09

1 Replies

854 Views

Last post by EXG133
26 Nov 2015, 14:50
customer user versus customer

Last post by pensions2c « 26 Nov 2015, 09:27
Replies: 4
by pensions2c » 25 Nov 2015, 10:52

4 Replies

3693 Views

Last post by pensions2c
26 Nov 2015, 09:27
LDAP Agent Auth: Have to login twice to see tickets/queues/stats (Solved)

Last post by murdo « 25 Nov 2015, 21:08
Replies: 3
by murdo » 03 Nov 2015, 21:56

3 Replies

3348 Views

Last post by murdo
25 Nov 2015, 21:08
Print ticket and store in FS

Last post by Jarod « 25 Nov 2015, 16:11

by Jarod » 25 Nov 2015, 16:11

0 Replies

1006 Views

Last post by Jarod
25 Nov 2015, 16:11
Delting config item class

Last post by jojo « 25 Nov 2015, 06:56
Replies: 7
by scizochan » 24 Nov 2015, 07:04

7 Replies

1881 Views

Last post by jojo
25 Nov 2015, 06:56
Export CMDB details

Last post by RStraub « 24 Nov 2015, 19:30
Replies: 3
by scizochan » 24 Nov 2015, 15:05

3 Replies

1784 Views

Last post by RStraub
24 Nov 2015, 19:30
Help in definining new cronjobs in OTRS 5

Last post by Treuz « 24 Nov 2015, 17:51
Replies: 6
by Treuz » 24 Nov 2015, 13:26

6 Replies

4191 Views

Last post by Treuz
24 Nov 2015, 17:51
Custom ticket menu action. best way?

Last post by voiprodrigo « 24 Nov 2015, 13:37
Replies: 2
by voiprodrigo » 17 Nov 2015, 19:39

2 Replies

1483 Views

Last post by voiprodrigo
24 Nov 2015, 13:37
Missing CMDB tab

Last post by scizochan « 24 Nov 2015, 07:03
Replies: 4
by scizochan » 23 Nov 2015, 14:45

4 Replies

1153 Views

Last post by scizochan
24 Nov 2015, 07:03
Ticket Search SQL Query Stuck

Last post by estoque « 24 Nov 2015, 05:50
Replies: 4
by estoque » 23 Nov 2015, 04:48

4 Replies

2794 Views

Last post by estoque
24 Nov 2015, 05:50
Customer information not filled with mail sent

Last post by robcar « 23 Nov 2015, 19:14
Replies: 18
by robcar » 23 Oct 2015, 15:50

18 Replies

8521 Views

Last post by robcar
23 Nov 2015, 19:14
OTRS Version (4.0.7) to upgrade 5.0

Last post by crythias « 23 Nov 2015, 18:57
Replies: 8
by atulpatil301 » 23 Nov 2015, 11:37

8 Replies

2534 Views

Last post by crythias
23 Nov 2015, 18:57
Set watcher using SOAP

Last post by root « 23 Nov 2015, 13:31
Replies: 1
by Atavius » 23 Nov 2015, 11:05

1 Replies

1276 Views

Last post by root
23 Nov 2015, 13:31
Auto close ticket (Solved)

Last post by otresi « 23 Nov 2015, 13:12
Replies: 1
by otresi » 23 Nov 2015, 10:42

1 Replies

802 Views

Last post by otresi
23 Nov 2015, 13:12
issue with OTRSBusinessAvailabilityCheck

Last post by Treuz « 20 Nov 2015, 18:22
Replies: 2
by Treuz » 20 Nov 2015, 16:37

2 Replies

5288 Views

Last post by Treuz
20 Nov 2015, 18:22
Create tickets only with customer portal

Last post by nicwanz « 20 Nov 2015, 17:53
Replies: 3
by nicwanz » 05 Oct 2015, 17:31

3 Replies

1889 Views

Last post by nicwanz
20 Nov 2015, 17:53
Browser warning via Apache proxy

Last post by ivicav « 20 Nov 2015, 15:18
Replies: 1
by ivicav » 20 Nov 2015, 11:58

1 Replies

1627 Views

Last post by ivicav
20 Nov 2015, 15:18
Ticket close notification delay possible?

Last post by crythias « 20 Nov 2015, 11:33
Replies: 1
by pebeITS » 19 Nov 2015, 22:43

1 Replies

1060 Views

Last post by crythias
20 Nov 2015, 11:33
Exchange server error in otrs 3.3

Last post by root « 20 Nov 2015, 09:47
Replies: 1
by mohsinkhan009 » 20 Nov 2015, 09:38

1 Replies

883 Views

Last post by root
20 Nov 2015, 09:47
Queue specific auto-responses not working

Last post by jnelson « 19 Nov 2015, 19:02
Replies: 2
by jnelson » 19 Nov 2015, 02:17

2 Replies

1466 Views

Last post by jnelson
19 Nov 2015, 19:02
add dynamic field to agent dashboard

Last post by crythias « 19 Nov 2015, 16:08
Replies: 4
by lbremen » 30 Jan 2013, 17:33

4 Replies

2725 Views

Last post by crythias
19 Nov 2015, 16:08
Agent name/surname order.

Last post by jojo « 19 Nov 2015, 11:37
Replies: 2
by Snowmanko » 18 Nov 2015, 14:42

2 Replies

1683 Views

Last post by jojo
19 Nov 2015, 11:37
Lost admin permissions

Last post by root « 19 Nov 2015, 08:27
Replies: 7
by rschirin » 27 Jun 2012, 03:47

7 Replies

9691 Views

Last post by root
19 Nov 2015, 08:27
Disappearing Queues from new ticket selections

Last post by kruegerM « 18 Nov 2015, 22:00

by kruegerM » 18 Nov 2015, 22:00

0 Replies

831 Views

Last post by kruegerM
18 Nov 2015, 22:00
execute in console

Last post by stratus66 « 18 Nov 2015, 19:13

by stratus66 » 18 Nov 2015, 19:13

0 Replies

482 Views

Last post by stratus66
18 Nov 2015, 19:13
New 5.01 functions

Last post by stratus66 « 18 Nov 2015, 18:36
Replies: 4
by stratus66 » 18 Nov 2015, 17:48

4 Replies

1273 Views

Last post by stratus66
18 Nov 2015, 18:36
Repeated tickets from one email

Last post by iRazoR « 18 Nov 2015, 17:14
Replies: 11
by TheNewFallGuy » 27 Sep 2013, 16:02

11 Replies

10166 Views

Last post by iRazoR
18 Nov 2015, 17:14
Note notification

Last post by crythias « 18 Nov 2015, 15:47
Replies: 5
by ovron » 21 Oct 2015, 10:08

5 Replies

1678 Views

Last post by crythias
18 Nov 2015, 15:47
Emails not deleted after new ticket is created

Last post by mraghur « 18 Nov 2015, 14:28
Replies: 4
by mraghur » 18 Nov 2015, 13:38

4 Replies

1300 Views

Last post by mraghur
18 Nov 2015, 14:28
[SOLVED] Forbidden - You don't have permission to access

Last post by wolf97084 « 17 Nov 2015, 20:14
Replies: 4
by ccamel » 20 May 2014, 10:08

4 Replies

16202 Views

Last post by wolf97084
17 Nov 2015, 20:14
Assign Owner Based on UserLogin

Last post by esaunders « 17 Nov 2015, 19:49
Replies: 9
by esaunders » 30 Oct 2015, 22:12

9 Replies

3939 Views

Last post by esaunders
17 Nov 2015, 19:49
LDAP & customer company support

Last post by crythias « 17 Nov 2015, 17:13
Replies: 8
by davidvanuffelen » 16 Nov 2015, 11:24

8 Replies

5365 Views

Last post by crythias
17 Nov 2015, 17:13
OTSRCloneDB Windows Migration

Last post by crythias « 17 Nov 2015, 16:17
Replies: 17
by Sayannara » 21 Oct 2015, 14:08

17 Replies

8478 Views

Last post by crythias
17 Nov 2015, 16:17
OTRS 5: »No valid 'utf-8' string« at MailAccountFetch

Last post by mejo « 17 Nov 2015, 11:22
Replies: 2
by mejo » 16 Nov 2015, 19:17

2 Replies

2358 Views

Last post by mejo
17 Nov 2015, 11:22
Auto response mails is not coming to customers

Last post by stratus66 « 16 Nov 2015, 20:34
Replies: 2
by stratus66 » 16 Nov 2015, 18:51

2 Replies

818 Views

Last post by stratus66
16 Nov 2015, 20:34
OTRS4, Scheduler unable to start

Last post by Atavius « 16 Nov 2015, 17:20

by Atavius » 16 Nov 2015, 17:20

0 Replies

941 Views

Last post by Atavius
16 Nov 2015, 17:20
Custom Fields in Agent Prefs with Read Only Fields

Last post by crythias « 16 Nov 2015, 16:54
Replies: 1
by Julian0o » 16 Nov 2015, 11:49

1 Replies

1304 Views

Last post by crythias
16 Nov 2015, 16:54
otrs-3.3.12 Sent no 'auto follow up' for Ticket

Last post by ikzelf « 16 Nov 2015, 15:41
Replies: 1
by ikzelf » 09 Nov 2015, 16:24

1 Replies

2198 Views

Last post by ikzelf
16 Nov 2015, 15:41
System Updates

Last post by root « 16 Nov 2015, 11:28
Replies: 5
by csanchez » 26 Oct 2015, 17:19

5 Replies

2734 Views

Last post by root
16 Nov 2015, 11:28
Problem adding mssql customer data backend db to OTRS5 on Linux

Last post by root « 13 Nov 2015, 12:24
Replies: 1
by steikebiffen » 13 Nov 2015, 11:39

1 Replies

16498 Views

Last post by root
13 Nov 2015, 12:24
V5 upgrade problems - centos 6

Last post by minijay « 13 Nov 2015, 10:55
Replies: 5
by minijay » 05 Nov 2015, 12:19

5 Replies

3842 Views

Last post by minijay
13 Nov 2015, 10:55
New ticket notification is in german ???

Last post by minijay « 13 Nov 2015, 10:52
Replies: 1
by minijay » 12 Nov 2015, 17:01

1 Replies

4249 Views

Last post by minijay
13 Nov 2015, 10:52
PostMaster filter "authenticated customer"

Last post by ssv « 13 Nov 2015, 10:48
Replies: 8
by ssv » 12 Nov 2015, 08:39

8 Replies

1941 Views

Last post by ssv
13 Nov 2015, 10:48
Escalated time reset

Last post by wurzel « 11 Nov 2015, 19:05
Replies: 1
by tranvudtvt » 10 Nov 2015, 05:10

1 Replies

569 Views

Last post by wurzel
11 Nov 2015, 19:05
Problem fetchmail and cron

Last post by crythias « 11 Nov 2015, 19:04
Replies: 15
by flaviof » 27 Oct 2015, 19:50

15 Replies

10987 Views

Last post by crythias
11 Nov 2015, 19:04
OTRS SSO from Windows AD users

Last post by stratus66 « 11 Nov 2015, 18:15
Replies: 28
by stratus66 » 03 Nov 2015, 20:44

28 Replies

60777 Views

Last post by stratus66
11 Nov 2015, 18:15
How to update to 5.0.2 from 5.0.1

Last post by RStraub « 11 Nov 2015, 18:01
Replies: 1
by robmorin2 » 11 Nov 2015, 17:45

1 Replies

728 Views

Last post by RStraub
11 Nov 2015, 18:01
Upgrade from 4.0.11 to 5.0.1 - Error

Last post by crythias « 10 Nov 2015, 16:13
Replies: 5
by ITLogSupport » 06 Nov 2015, 19:57

5 Replies

4188 Views

Last post by crythias
10 Nov 2015, 16:13
inline image cid:image001.png

Last post by zip « 10 Nov 2015, 14:47

by zip » 10 Nov 2015, 14:47

0 Replies

13356 Views

Last post by zip
10 Nov 2015, 14:47

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