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TICKET UPDATE - Generic Interface - Access Denied[SOLVED]

Last post by fmattos « 05 Feb 2014, 03:33
Replies: 3
by fmattos » 03 Feb 2014, 21:49

3 Replies

2969 Views

Last post by fmattos
05 Feb 2014, 03:33
New ticket - Side bar shows info of customer 1 if not found

Last post by dolfiz « 04 Feb 2014, 18:22
Replies: 5
by dolfiz » 04 Feb 2014, 15:42

5 Replies

1321 Views

Last post by dolfiz
04 Feb 2014, 18:22
Setting timezone for sub-hour offsets - e.g. India UTC +5:30

Last post by Mothra « 04 Feb 2014, 17:47
Replies: 4
by Mothra » 04 Feb 2014, 14:16

4 Replies

3265 Views

Last post by Mothra
04 Feb 2014, 17:47
Date check

Last post by erobust « 04 Feb 2014, 09:38
Replies: 2
by erobust » 03 Feb 2014, 23:16

2 Replies

569 Views

Last post by erobust
04 Feb 2014, 09:38
Dynamic field position

Last post by jojo « 04 Feb 2014, 00:19
Replies: 1
by erobust » 03 Feb 2014, 23:15

1 Replies

672 Views

Last post by jojo
04 Feb 2014, 00:19
Setting up privileges using ACLs and Roles/Queues

Last post by dolfiz « 03 Feb 2014, 21:30
Replies: 7
by dolfiz » 28 Jan 2014, 19:38

7 Replies

2388 Views

Last post by dolfiz
03 Feb 2014, 21:30
MySQL disconnection problem

Last post by crythias « 03 Feb 2014, 19:29
Replies: 6
by jrcmilanez » 31 Jan 2014, 13:20

6 Replies

3164 Views

Last post by crythias
03 Feb 2014, 19:29
[SOLVED] Auto responses not working, blank sender

Last post by Guybrush « 03 Feb 2014, 18:37
Replies: 7
by Guybrush » 03 Feb 2014, 15:54

7 Replies

4346 Views

Last post by Guybrush
03 Feb 2014, 18:37
New dashboard filtered bu queue

Last post by crythias « 03 Feb 2014, 15:57
Replies: 1
by StefaniaS » 03 Feb 2014, 14:56

1 Replies

661 Views

Last post by crythias
03 Feb 2014, 15:57
OTRS response

Last post by crythias « 03 Feb 2014, 15:49
Replies: 7
by aferrer » 28 Jan 2014, 10:55

7 Replies

1320 Views

Last post by crythias
03 Feb 2014, 15:49
Notify customers on agent followup

Last post by jojo « 03 Feb 2014, 14:36
Replies: 5
by pinux » 03 Feb 2014, 11:18

5 Replies

1388 Views

Last post by jojo
03 Feb 2014, 14:36
Limiting Access using Active Directory

Last post by SultanOfSwing « 03 Feb 2014, 10:36
Replies: 2
by SultanOfSwing » 31 Jan 2014, 10:39

2 Replies

1261 Views

Last post by SultanOfSwing
03 Feb 2014, 10:36
Moving ticket to a queue auto-create another ticket?

Last post by Chontelle « 03 Feb 2014, 08:21
Replies: 4
by Chontelle » 29 Jan 2014, 06:09

4 Replies

951 Views

Last post by Chontelle
03 Feb 2014, 08:21
[SOLVED]*kinda - openSUSE Installation Error

Last post by tmoore82 « 01 Feb 2014, 06:01
Replies: 16
by tmoore82 » 28 Jan 2014, 05:27

16 Replies

14633 Views

Last post by tmoore82
01 Feb 2014, 06:01
State changing issue from pending to close

Last post by Gunjan « 01 Feb 2014, 05:11
Replies: 2
by Gunjan » 31 Jan 2014, 13:21

2 Replies

1124 Views

Last post by Gunjan
01 Feb 2014, 05:11
Empty stats page

Last post by yuri0001 « 31 Jan 2014, 17:41
Replies: 5
by wsouto » 29 Jan 2014, 20:05

5 Replies

1982 Views

Last post by yuri0001
31 Jan 2014, 17:41
My tickets & Company tickets in 3.3.4

Last post by yuri0001 « 31 Jan 2014, 17:01
Replies: 3
by yuri0001 » 30 Jan 2014, 13:53

3 Replies

1472 Views

Last post by yuri0001
31 Jan 2014, 17:01
LDAP clients - searching with national chars

Last post by andy17d « 31 Jan 2014, 10:38
Replies: 4
by andy17d » 30 Jan 2014, 15:36

4 Replies

1502 Views

Last post by andy17d
31 Jan 2014, 10:38
Wrong permission after cronjob by ZZZAAuto.pm &ZZZAuto.pm

Last post by DerMatze « 30 Jan 2014, 22:05
Replies: 2
by DerMatze » 30 Jan 2014, 10:04

2 Replies

1304 Views

Last post by DerMatze
30 Jan 2014, 22:05
Auto Follow Up

Last post by crythias « 30 Jan 2014, 20:30
Replies: 8
by slowstuff » 30 Jan 2014, 16:16

8 Replies

2625 Views

Last post by crythias
30 Jan 2014, 20:30
Remove Hyphen

Last post by zip « 30 Jan 2014, 18:33
Replies: 2
by zip » 30 Jan 2014, 17:03

2 Replies

999 Views

Last post by zip
30 Jan 2014, 18:33
Due date of the ticket

Last post by crythias « 30 Jan 2014, 15:10
Replies: 1
by mallesh » 30 Jan 2014, 13:21

1 Replies

839 Views

Last post by crythias
30 Jan 2014, 15:10
About stats

Last post by rjmlyon69 « 29 Jan 2014, 10:56

by rjmlyon69 » 29 Jan 2014, 10:56

0 Replies

541 Views

Last post by rjmlyon69
29 Jan 2014, 10:56
Fetching from non-default IMAP/POP3 port

Last post by seberget2 « 29 Jan 2014, 09:46
Replies: 1
by koki » 27 Jan 2014, 15:01

1 Replies

1378 Views

Last post by seberget2
29 Jan 2014, 09:46
Queue filter errors

Last post by Speedg33k « 29 Jan 2014, 03:31

by Speedg33k » 29 Jan 2014, 03:31

0 Replies

518 Views

Last post by Speedg33k
29 Jan 2014, 03:31
How to add owner link to dashboard

Last post by dstover « 28 Jan 2014, 16:37
Replies: 2
by dstover » 28 Jan 2014, 01:26

2 Replies

1035 Views

Last post by dstover
28 Jan 2014, 16:37
pulling accounted time from a case entry

Last post by crythias « 28 Jan 2014, 15:32
Replies: 5
by offerlam » 18 Jan 2014, 08:14

5 Replies

817 Views

Last post by crythias
28 Jan 2014, 15:32
Help! Sendmail in OTRS Appliance not work

Last post by ntp « 28 Jan 2014, 15:02

by ntp » 28 Jan 2014, 15:02

0 Replies

424 Views

Last post by ntp
28 Jan 2014, 15:02
Can't connect to local MySQL server through socket.....

Last post by thankrts « 28 Jan 2014, 12:27
Replies: 2
by thankrts » 27 Jan 2014, 08:54

2 Replies

3739 Views

Last post by thankrts
28 Jan 2014, 12:27
[SOLVED] OTRS header module problem

Last post by jojo « 28 Jan 2014, 09:20
Replies: 3
by 223roni256 » 27 Jan 2014, 11:27

3 Replies

1500 Views

Last post by jojo
28 Jan 2014, 09:20
Notification mail when ticket escalated

Last post by hongphuc « 28 Jan 2014, 06:50
Replies: 8
by hongphuc » 24 Jan 2014, 11:15

8 Replies

3141 Views

Last post by hongphuc
28 Jan 2014, 06:50
Hardcoded CustomerID?

Last post by Mothra « 27 Jan 2014, 16:05
Replies: 2
by Mothra » 22 Jan 2014, 19:04

2 Replies

2099 Views

Last post by Mothra
27 Jan 2014, 16:05
Problem with dynamic value from ext source after addon

Last post by crythias « 27 Jan 2014, 14:59
Replies: 5
by Gunjan » 27 Jan 2014, 09:23

5 Replies

1561 Views

Last post by crythias
27 Jan 2014, 14:59
How do you modify a Ticket article body in the database?

Last post by crythias « 27 Jan 2014, 14:52
Replies: 7
by onepresstech » 20 Nov 2013, 02:05

7 Replies

4927 Views

Last post by crythias
27 Jan 2014, 14:52
Problems with CustomerData LDAP/DB Oracle

Last post by Cipher « 27 Jan 2014, 12:52
Replies: 4
by Cipher » 22 Jan 2014, 18:49

4 Replies

3637 Views

Last post by Cipher
27 Jan 2014, 12:52
[SOLVED] Redirect to Group Management Interface

Last post by tmoore82 « 24 Jan 2014, 21:36
Replies: 4
by tmoore82 » 23 Jan 2014, 23:20

4 Replies

1840 Views

Last post by tmoore82
24 Jan 2014, 21:36
System not sending agent notifications

Last post by pituca « 24 Jan 2014, 19:42
Replies: 3
by pituca » 24 Jan 2014, 18:41

3 Replies

2003 Views

Last post by pituca
24 Jan 2014, 19:42
Translation issue for ticket types

Last post by reneeb « 24 Jan 2014, 18:48
Replies: 7
by Gunjan » 07 Jan 2014, 11:52

7 Replies

2330 Views

Last post by reneeb
24 Jan 2014, 18:48
Ticket escalation notification tags.

Last post by kerryrsmith « 24 Jan 2014, 17:11
Replies: 2
by kerryrsmith » 24 Jan 2014, 16:03

2 Replies

1453 Views

Last post by kerryrsmith
24 Jan 2014, 17:11
Ticket Owner - Clarification

Last post by dolfiz « 24 Jan 2014, 15:37
Replies: 2
by dolfiz » 24 Jan 2014, 14:11

2 Replies

786 Views

Last post by dolfiz
24 Jan 2014, 15:37
Ticket Next state

Last post by afacang « 24 Jan 2014, 15:16
Replies: 3
by afacang » 24 Jan 2014, 14:52

3 Replies

767 Views

Last post by afacang
24 Jan 2014, 15:16
Kernel::System::SysConfig

Last post by jojo « 24 Jan 2014, 12:51
Replies: 1
by balazj » 24 Jan 2014, 12:49

1 Replies

852 Views

Last post by jojo
24 Jan 2014, 12:51
Retrieving Dynamic Field using iphonehandle

Last post by saiful « 24 Jan 2014, 11:59

by saiful » 24 Jan 2014, 11:59

0 Replies

271 Views

Last post by saiful
24 Jan 2014, 11:59
Select Sub-queue in new customer ticket

Last post by ricardogarfe « 24 Jan 2014, 10:18
Replies: 3
by ricardogarfe » 23 Jan 2014, 17:24

3 Replies

2552 Views

Last post by ricardogarfe
24 Jan 2014, 10:18
Issue in Dynamic field using external data sources

Last post by GMunjal « 24 Jan 2014, 08:09

by GMunjal » 24 Jan 2014, 08:09

0 Replies

1577 Views

Last post by GMunjal
24 Jan 2014, 08:09
How to show values ticket ,customer, agent

Last post by kalyana1315 « 24 Jan 2014, 08:02
Replies: 2
by kalyana1315 » 23 Jan 2014, 12:22

2 Replies

902 Views

Last post by kalyana1315
24 Jan 2014, 08:02
State Types and Escalation

Last post by tmoore82 « 23 Jan 2014, 22:10

by tmoore82 » 23 Jan 2014, 22:10

0 Replies

1072 Views

Last post by tmoore82
23 Jan 2014, 22:10
[SOLVED] Is it possible to totally disable CustomerID?

Last post by dolfiz « 23 Jan 2014, 17:20
Replies: 4
by dolfiz » 23 Jan 2014, 12:20

4 Replies

1080 Views

Last post by dolfiz
23 Jan 2014, 17:20
[SOLVED] LDAP: No userData for user

Last post by JeroenB « 23 Jan 2014, 16:10
Replies: 2
by JeroenB » 23 Jan 2014, 12:11

2 Replies

1549 Views

Last post by JeroenB
23 Jan 2014, 16:10
Email address of original sender is not kept

Last post by crythias « 23 Jan 2014, 15:34
Replies: 2
by ebeukhof » 14 Oct 2013, 10:01

2 Replies

2369 Views

Last post by crythias
23 Jan 2014, 15:34

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