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Update from 3.2.0 to 3.3.1

Last post by dcorbera « 02 Dec 2013, 13:57
Replies: 1
by orco » 13 Nov 2013, 21:32

1 Replies

1024 Views

Last post by dcorbera
02 Dec 2013, 13:57
Notifications (Event).

Last post by kerryrsmith « 02 Dec 2013, 13:27
Replies: 4
by kerryrsmith » 29 Nov 2013, 16:17

4 Replies

1751 Views

Last post by kerryrsmith
02 Dec 2013, 13:27
GenericAgent task with attachment

Last post by bmichelot « 02 Dec 2013, 11:33

by bmichelot » 02 Dec 2013, 11:33

0 Replies

608 Views

Last post by bmichelot
02 Dec 2013, 11:33
Reporting for CMDB

Last post by kalyana1315 « 02 Dec 2013, 09:47
Replies: 4
by kalyana1315 » 29 Nov 2013, 16:11

4 Replies

1472 Views

Last post by kalyana1315
02 Dec 2013, 09:47
Apache fails to start when Tainted Mode has been enabled

Last post by dave558 « 02 Dec 2013, 03:38

by dave558 » 02 Dec 2013, 03:38

0 Replies

353 Views

Last post by dave558
02 Dec 2013, 03:38
newbee question about follw-up

Last post by Bebel91 « 30 Nov 2013, 21:03
Replies: 3
by Bebel91 » 16 Oct 2013, 20:46

3 Replies

1413 Views

Last post by Bebel91
30 Nov 2013, 21:03
500.19 error

Last post by vivektj « 30 Nov 2013, 14:14
Replies: 4
by Trido » 10 Oct 2013, 08:19

4 Replies

3429 Views

Last post by vivektj
30 Nov 2013, 14:14
dynamically populate dynamicfields dropdown lists

Last post by crythias « 29 Nov 2013, 21:11
Replies: 2
by ijG » 29 Nov 2013, 18:31

2 Replies

561 Views

Last post by crythias
29 Nov 2013, 21:11
Format event notifications

Last post by crythias « 29 Nov 2013, 15:00
Replies: 4
by dcorbera » 03 Oct 2013, 15:42

4 Replies

1856 Views

Last post by crythias
29 Nov 2013, 15:00
Change the > quote on the notifications event

Last post by dcorbera « 29 Nov 2013, 14:12
Replies: 2
by dcorbera » 22 Oct 2013, 12:28

2 Replies

1043 Views

Last post by dcorbera
29 Nov 2013, 14:12
Ticket Notification

Last post by crythias « 29 Nov 2013, 13:38
Replies: 3
by hannibal_ » 28 Nov 2013, 16:50

3 Replies

1741 Views

Last post by crythias
29 Nov 2013, 13:38
error upgrade Help Desk 3.2.10 to 3.3.2

Last post by jojo « 29 Nov 2013, 13:02
Replies: 3
by dcorbera » 27 Nov 2013, 17:07

3 Replies

1820 Views

Last post by jojo
29 Nov 2013, 13:02
Reply to email will generate new ticket ID

Last post by Applepie2 « 29 Nov 2013, 11:52

by Applepie2 » 29 Nov 2013, 11:52

0 Replies

392 Views

Last post by Applepie2
29 Nov 2013, 11:52
Customer company nackend - two diffrent databases

Last post by GMunjal « 29 Nov 2013, 07:22
Replies: 17
by GMunjal » 27 Nov 2013, 10:04

17 Replies

6283 Views

Last post by GMunjal
29 Nov 2013, 07:22
OTRS insatalled on linux system, MSSQL connectivity

Last post by GMunjal « 29 Nov 2013, 07:21
Replies: 2
by GMunjal » 28 Nov 2013, 09:37

2 Replies

894 Views

Last post by GMunjal
29 Nov 2013, 07:21
No such file: /opt/otrs/Kernel/Language/es_MX

Last post by dave558 « 29 Nov 2013, 02:45
Replies: 9
by BluesBrother » 19 Mar 2013, 14:07

9 Replies

2489 Views

Last post by dave558
29 Nov 2013, 02:45
Ubuntu 13.10 and Otrs 3.2.12

Last post by TzunTzai « 29 Nov 2013, 02:10
Replies: 3
by danny2001k » 07 Nov 2013, 14:55

3 Replies

2369 Views

Last post by TzunTzai
29 Nov 2013, 02:10
Include pending date in event notification

Last post by crythias « 28 Nov 2013, 16:17
Replies: 1
by bitos » 28 Nov 2013, 14:49

1 Replies

1237 Views

Last post by crythias
28 Nov 2013, 16:17
Namespace Core.Agent could not be initialized

Last post by tomcek « 28 Nov 2013, 14:36
Replies: 9
by StefanP » 13 Nov 2013, 12:51

9 Replies

9583 Views

Last post by tomcek
28 Nov 2013, 14:36
Disable dashboard and default to CMDB

Last post by Stevo « 28 Nov 2013, 13:11
Replies: 9
by Stevo » 25 Nov 2013, 12:33

9 Replies

5239 Views

Last post by Stevo
28 Nov 2013, 13:11
HTML ITSM notification

Last post by waikiki83 « 28 Nov 2013, 13:05

by waikiki83 » 28 Nov 2013, 13:05

0 Replies

913 Views

Last post by waikiki83
28 Nov 2013, 13:05
New ticket Automaticlly went to Closed state

Last post by mail2mphani « 28 Nov 2013, 10:35

by mail2mphani » 28 Nov 2013, 10:35

0 Replies

306 Views

Last post by mail2mphani
28 Nov 2013, 10:35
Hide/Show Dynamic Fields via Queue OTRS 3.2.12

Last post by dmlynarczyk « 27 Nov 2013, 19:13

by dmlynarczyk » 27 Nov 2013, 19:13

0 Replies

344 Views

Last post by dmlynarczyk
27 Nov 2013, 19:13
Multiple databases - who is first

Last post by crythias « 27 Nov 2013, 16:04
Replies: 5
by tpsupport » 25 Nov 2013, 17:29

5 Replies

3363 Views

Last post by crythias
27 Nov 2013, 16:04
Change Responsible of Ticket issue

Last post by memo « 27 Nov 2013, 13:37
Replies: 9
by memo » 26 Nov 2013, 11:07

9 Replies

2701 Views

Last post by memo
27 Nov 2013, 13:37
Status update from backend(DB) not reflect on frontend

Last post by GMunjal « 27 Nov 2013, 07:59
Replies: 7
by GMunjal » 15 Nov 2013, 12:23

7 Replies

3020 Views

Last post by GMunjal
27 Nov 2013, 07:59
Owner update notification

Last post by vs845 « 27 Nov 2013, 01:51
Replies: 1
by vs845 » 27 Nov 2013, 01:40

1 Replies

1551 Views

Last post by vs845
27 Nov 2013, 01:51
New tickets in dashboard is wrong after upgrade

Last post by crythias « 26 Nov 2013, 20:02
Replies: 12
by montoxic » 17 Nov 2013, 00:52

12 Replies

6333 Views

Last post by crythias
26 Nov 2013, 20:02
[Resolved] Error: Impossible to send message

Last post by hannibal_ « 26 Nov 2013, 16:15
Replies: 2
by hannibal_ » 26 Nov 2013, 14:55

2 Replies

1426 Views

Last post by hannibal_
26 Nov 2013, 16:15
What users get Escalation emails

Last post by crythias « 26 Nov 2013, 15:52
Replies: 4
by tnieman » 31 Oct 2013, 21:58

4 Replies

2105 Views

Last post by crythias
26 Nov 2013, 15:52
Developer Manual - "run" the Sysconfig?

Last post by crythias « 26 Nov 2013, 15:42
Replies: 1
by sg23 » 26 Nov 2013, 11:11

1 Replies

1010 Views

Last post by crythias
26 Nov 2013, 15:42
In Agent Notifications- Date to be incorporated

Last post by AmanWalia « 26 Nov 2013, 07:12
Replies: 2
by AmanWalia » 15 Nov 2013, 08:20

2 Replies

1061 Views

Last post by AmanWalia
26 Nov 2013, 07:12
Change the TCP port for Users access

Last post by crythias « 25 Nov 2013, 22:03
Replies: 1
by jpfp » 25 Nov 2013, 21:28

1 Replies

532 Views

Last post by crythias
25 Nov 2013, 22:03
Server error after login in to the staff area

Last post by tanjix « 25 Nov 2013, 20:37

by tanjix » 25 Nov 2013, 20:37

0 Replies

816 Views

Last post by tanjix
25 Nov 2013, 20:37
OTRS 3.3.1 use without the customer portal ( internal only)

Last post by asuperman « 25 Nov 2013, 18:55

by asuperman » 25 Nov 2013, 18:55

0 Replies

392 Views

Last post by asuperman
25 Nov 2013, 18:55
Closing a ticket in 3.3.1

Last post by teicors « 25 Nov 2013, 16:55

by teicors » 25 Nov 2013, 16:55

0 Replies

366 Views

Last post by teicors
25 Nov 2013, 16:55
Create a dynamic field as a customer field

Last post by crythias « 25 Nov 2013, 15:30
Replies: 1
by sg23 » 25 Nov 2013, 15:16

1 Replies

919 Views

Last post by crythias
25 Nov 2013, 15:30
How to disable phone ticket customer notification

Last post by cipo80 « 25 Nov 2013, 14:55
Replies: 10
by cipo80 » 23 Nov 2013, 10:54

10 Replies

2420 Views

Last post by cipo80
25 Nov 2013, 14:55
[Help] Resize Dynamic Field Multiselect field

Last post by reneeb « 25 Nov 2013, 13:11
Replies: 1
by skullz » 25 Nov 2013, 09:46

1 Replies

1029 Views

Last post by reneeb
25 Nov 2013, 13:11
SLA with ACL in kernel/config.pm does not work

Last post by sg23 « 25 Nov 2013, 09:27
Replies: 9
by sg23 » 20 Nov 2013, 09:17

9 Replies

3343 Views

Last post by sg23
25 Nov 2013, 09:27
Change DynamicField "Date" to different format

Last post by Dger « 25 Nov 2013, 09:24

by Dger » 25 Nov 2013, 09:24

0 Replies

932 Views

Last post by Dger
25 Nov 2013, 09:24
Make Name or Serial number field unique

Last post by denbagusjkt « 25 Nov 2013, 05:30
Replies: 9
by Sophy978 » 13 Aug 2012, 21:09

9 Replies

4415 Views

Last post by denbagusjkt
25 Nov 2013, 05:30
CentOS 5.x >> CentOS 6.x

Last post by Giulio Soleni « 24 Nov 2013, 19:10

by Giulio Soleni » 24 Nov 2013, 19:10

0 Replies

1706 Views

Last post by Giulio Soleni
24 Nov 2013, 19:10
otrs 3.3.1 windows installer can not open installer.pl

Last post by kiaoj « 23 Nov 2013, 09:05
Replies: 3
by kiaoj » 19 Nov 2013, 16:05

3 Replies

1218 Views

Last post by kiaoj
23 Nov 2013, 09:05
OTRS Configuration with IIS 8 on Windows

Last post by danny0312 « 22 Nov 2013, 22:55

by danny0312 » 22 Nov 2013, 22:55

0 Replies

588 Views

Last post by danny0312
22 Nov 2013, 22:55
field is not saved!

Last post by crythias « 22 Nov 2013, 13:57
Replies: 5
by freeseet » 21 Nov 2013, 13:58

5 Replies

2082 Views

Last post by crythias
22 Nov 2013, 13:57
How to generate a Ticket without having to create a Customer

Last post by onepresstech « 22 Nov 2013, 06:06
Replies: 5
by edoa » 07 Nov 2013, 13:05

5 Replies

6215 Views

Last post by onepresstech
22 Nov 2013, 06:06
Package not verified by the OTRS Group! It is recommended n

Last post by tpalmer « 21 Nov 2013, 23:55
Replies: 5
by danny0312 » 20 Nov 2013, 18:23

5 Replies

6340 Views

Last post by tpalmer
21 Nov 2013, 23:55
Oracle DB Errors

Last post by lflavio « 21 Nov 2013, 23:04
Replies: 6
by Trav » 07 Dec 2011, 20:41

6 Replies

11500 Views

Last post by lflavio
21 Nov 2013, 23:04
Dynamic Fields: Drop down values conditioned?

Last post by crythias « 21 Nov 2013, 18:46
Replies: 3
by danny2001k » 12 Nov 2013, 12:37

3 Replies

2214 Views

Last post by crythias
21 Nov 2013, 18:46

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