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99 Topics

681 Posts

Last post Module for Customer Web Inter…
by salacryl View the latest post
13 Nov 2022, 14:49

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

126128 Views

Last post by fvictorio
04 Aug 2016, 14:05

Topics

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ITSM-CIAttributeCollection 2.4.0 (CRs and bugfixing)

Last post by BIG_jan « 31 Oct 2014, 10:44
Replies: 1
by brann » 30 Oct 2014, 17:46

1 Replies

3279 Views

Last post by BIG_jan
31 Oct 2014, 10:44
How to stop Solution time (OTRS V 3.3.8)

Last post by jojo « 29 Oct 2014, 11:20
Replies: 4
by hasitha » 29 Oct 2014, 09:53

4 Replies

2909 Views

Last post by jojo
29 Oct 2014, 11:20
Pentaho

Last post by jojo « 27 Oct 2014, 08:52
Replies: 1
by jojie91 » 27 Oct 2014, 03:44

1 Replies

1781 Views

Last post by jojo
27 Oct 2014, 08:52
[SOLVED] Duplication of Files

Last post by nfekhair « 24 Oct 2014, 06:42
Replies: 2
by nfekhair » 23 Oct 2014, 06:35

2 Replies

15899 Views

Last post by nfekhair
24 Oct 2014, 06:42
[SOLVED]third party module using an oracle database

Last post by eandrex « 15 Oct 2014, 22:50
Replies: 1
by eandrex » 15 Oct 2014, 05:16

1 Replies

2673 Views

Last post by eandrex
15 Oct 2014, 22:50
Process management work flow question

Last post by dstover « 15 Oct 2014, 16:51
Replies: 1
by dstover » 15 Oct 2014, 16:22

1 Replies

2120 Views

Last post by dstover
15 Oct 2014, 16:51
Error during AJAX Communications. Status:error,Error - OTRS

Last post by williamrobert1983 « 14 Oct 2014, 09:12

by williamrobert1983 » 14 Oct 2014, 09:12

0 Replies

1705 Views

Last post by williamrobert1983
14 Oct 2014, 09:12
OTRS integration with other application

Last post by jojo « 13 Oct 2014, 08:54
Replies: 1
by hasitha » 13 Oct 2014, 07:16

1 Replies

2040 Views

Last post by jojo
13 Oct 2014, 08:54
SLA Stops

Last post by jojo « 13 Oct 2014, 08:51
Replies: 1
by hasitha » 13 Oct 2014, 08:10

1 Replies

1690 Views

Last post by jojo
13 Oct 2014, 08:51
How to update agent users info into LDAP - OTRS

Last post by Rooobaaat « 10 Oct 2014, 12:44
Replies: 4
by williamrobert1983 » 29 Sep 2014, 09:54

4 Replies

3864 Views

Last post by Rooobaaat
10 Oct 2014, 12:44
Determining WS Invoker trigger event

Last post by milhi « 07 Oct 2014, 14:10
Replies: 1
by milhi » 03 Sep 2014, 13:12

1 Replies

2018 Views

Last post by milhi
07 Oct 2014, 14:10
Using git with OTRS

Last post by Suzaan « 02 Oct 2014, 11:57
Replies: 1
by dstover » 22 Sep 2014, 18:31

1 Replies

2211 Views

Last post by Suzaan
02 Oct 2014, 11:57
Dynamic field - AJAX refresh deleting field content

Last post by duffy « 29 Sep 2014, 19:24

by duffy » 29 Sep 2014, 19:24

0 Replies

1353 Views

Last post by duffy
29 Sep 2014, 19:24
OTRS Dashboard columns custom configuration

Last post by dstover « 26 Sep 2014, 17:31

by dstover » 26 Sep 2014, 17:31

0 Replies

1492 Views

Last post by dstover
26 Sep 2014, 17:31
Error while adding a custom module in oTRS

Last post by reneeb « 24 Sep 2014, 14:04
Replies: 10
by malikKhan91 » 18 Sep 2014, 13:47

10 Replies

4959 Views

Last post by reneeb
24 Sep 2014, 14:04
CIs from Customer Interface

Last post by darla « 23 Sep 2014, 11:30
Replies: 2
by rtocci62 » 08 Sep 2014, 11:33

2 Replies

2608 Views

Last post by darla
23 Sep 2014, 11:30
Why are settings stored in xml files vs database?

Last post by crythias « 22 Sep 2014, 20:55
Replies: 5
by freak » 22 Sep 2014, 17:33

5 Replies

3373 Views

Last post by crythias
22 Sep 2014, 20:55
CMDB - Import on Multi Identifiers

Last post by rtocci62 « 22 Sep 2014, 15:25
Replies: 1
by rtocci62 » 22 Sep 2014, 11:53

1 Replies

2154 Views

Last post by rtocci62
22 Sep 2014, 15:25
How to use different root path for otrs application?

Last post by williamrobert1983 « 22 Sep 2014, 04:06
Replies: 4
by williamrobert1983 » 19 Sep 2014, 05:26

4 Replies

8314 Views

Last post by williamrobert1983
22 Sep 2014, 04:06
Create Customer API

Last post by cbruigom « 21 Sep 2014, 00:47
Replies: 3
by cbruigom » 12 Sep 2014, 04:10

3 Replies

3422 Views

Last post by cbruigom
21 Sep 2014, 00:47
Can we use more then 50 Free Text in Change Management?

Last post by reneeb « 17 Sep 2014, 13:42
Replies: 1
by williamrobert1983 » 17 Sep 2014, 11:49

1 Replies

1940 Views

Last post by reneeb
17 Sep 2014, 13:42
More of a Perl question I think...

Last post by seberget2 « 16 Sep 2014, 12:27
Replies: 2
by seberget2 » 16 Sep 2014, 08:58

2 Replies

2504 Views

Last post by seberget2
16 Sep 2014, 12:27
DynamicFieldRemoteDB with filter

Last post by tto « 10 Sep 2014, 14:46
Replies: 3
by jlima » 10 Sep 2014, 13:15

3 Replies

6944 Views

Last post by tto
10 Sep 2014, 14:46
Core::SOAP usage

Last post by Giulio Soleni « 10 Sep 2014, 09:20
Replies: 2
by Giulio Soleni » 09 Sep 2014, 17:04

2 Replies

2400 Views

Last post by Giulio Soleni
10 Sep 2014, 09:20
CentOS 7 & RHEL 7 installation issues (concerning mod_perl)

Last post by crythias « 04 Sep 2014, 19:56
Replies: 2
by Giulio Soleni » 04 Aug 2014, 10:44

2 Replies

8007 Views

Last post by crythias
04 Sep 2014, 19:56
Wrong Customer ID assignment

Last post by crythias « 04 Sep 2014, 19:50
Replies: 3
by sputtala » 04 Sep 2014, 13:12

3 Replies

2527 Views

Last post by crythias
04 Sep 2014, 19:50
Download module on Customer Portal

Last post by crythias « 04 Sep 2014, 13:54
Replies: 3
by Gunjan » 03 Sep 2014, 11:32

3 Replies

2542 Views

Last post by crythias
04 Sep 2014, 13:54
company config items on customer interface???

Last post by malikKhan91 « 04 Sep 2014, 08:31

by malikKhan91 » 04 Sep 2014, 08:31

0 Replies

1286 Views

Last post by malikKhan91
04 Sep 2014, 08:31
Can be possible to defined default queue for Customer Host.

Last post by crythias « 03 Sep 2014, 11:30
Replies: 3
by kiranlkotkar » 08 Aug 2014, 13:40

3 Replies

2466 Views

Last post by crythias
03 Sep 2014, 11:30
How To upload and share files with customers

Last post by jojo « 03 Sep 2014, 08:47
Replies: 19
by masoodfarooq91 » 06 Aug 2014, 12:16

19 Replies

15270 Views

Last post by jojo
03 Sep 2014, 08:47
OTRS Dashboard Filter

Last post by dstover « 02 Sep 2014, 23:22
Replies: 1
by dstover » 02 Sep 2014, 18:18

1 Replies

1650 Views

Last post by dstover
02 Sep 2014, 23:22
[Resolved]Dummy OTRS, how to add templates

Last post by mavrie « 02 Sep 2014, 15:41
Replies: 4
by mavrie » 02 Sep 2014, 15:08

4 Replies

3167 Views

Last post by mavrie
02 Sep 2014, 15:41
FAQ access restriction

Last post by crythias « 28 Aug 2014, 13:55
Replies: 5
by malikKhan91 » 27 Aug 2014, 14:33

5 Replies

3263 Views

Last post by crythias
28 Aug 2014, 13:55
New Module: AlternateQueueSender

Last post by reneeb « 27 Aug 2014, 13:59

by reneeb » 27 Aug 2014, 13:59

0 Replies

1482 Views

Last post by reneeb
27 Aug 2014, 13:59
How to attach multiple attachment in AgentTicketPhone?

Last post by jojo « 26 Aug 2014, 12:06
Replies: 3
by williamrobert1983 » 26 Aug 2014, 10:44

3 Replies

2728 Views

Last post by jojo
26 Aug 2014, 12:06
HELLO WORLD MODULE GIVING ERROR ON CUSTOMER INTERFACE

Last post by masoodfarooq91 « 26 Aug 2014, 10:15
Replies: 3
by masoodfarooq91 » 26 Aug 2014, 09:46

3 Replies

2803 Views

Last post by masoodfarooq91
26 Aug 2014, 10:15
OTRS XML Dashlet Filter from module

Last post by dstover « 25 Aug 2014, 18:39

by dstover » 25 Aug 2014, 18:39

0 Replies

1335 Views

Last post by dstover
25 Aug 2014, 18:39
New Module: PrintSelectedArticles

Last post by reneeb « 25 Aug 2014, 17:10

by reneeb » 25 Aug 2014, 17:10

0 Replies

1299 Views

Last post by reneeb
25 Aug 2014, 17:10
Ticket Subject as WebTitle

Last post by crythias « 23 Aug 2014, 03:08
Replies: 1
by Morfidio » 22 Aug 2014, 10:06

1 Replies

1707 Views

Last post by crythias
23 Aug 2014, 03:08
OTRS developing own dashlets

Last post by tlq « 22 Aug 2014, 09:35
Replies: 2
by tlq » 11 Aug 2014, 16:30

2 Replies

2195 Views

Last post by tlq
22 Aug 2014, 09:35
Hello WOrld on customer interface

Last post by masoodfarooq91 « 19 Aug 2014, 15:22
Replies: 32
by masoodfarooq91 » 11 Aug 2014, 11:53

32 Replies

19657 Views

Last post by masoodfarooq91
19 Aug 2014, 15:22
OTRS as Requester Webservice

Last post by eandrex « 19 Aug 2014, 02:21
Replies: 2
by andys » 18 Aug 2014, 23:03

2 Replies

3099 Views

Last post by eandrex
19 Aug 2014, 02:21
Change default escalation_solution_time procedure

Last post by jvGgmateev « 12 Aug 2014, 12:23
Replies: 5
by jvGgmateev » 28 Jul 2014, 14:31

5 Replies

3708 Views

Last post by jvGgmateev
12 Aug 2014, 12:23
Include Data from DB in Header

Last post by tomi « 11 Aug 2014, 19:55

by tomi » 11 Aug 2014, 19:55

0 Replies

1146 Views

Last post by tomi
11 Aug 2014, 19:55
[Small (but free!) OTRS-Add on]List customer pending surveys

Last post by eandrex « 09 Aug 2014, 06:16
Replies: 2
by eandrex » 08 Aug 2014, 17:39

2 Replies

2860 Views

Last post by eandrex
09 Aug 2014, 06:16
How can we use Multiple Selection in AgentITSMChangeAdd?

Last post by jojo « 06 Aug 2014, 08:08
Replies: 1
by williamrobert1983 » 06 Aug 2014, 05:40

1 Replies

1565 Views

Last post by jojo
06 Aug 2014, 08:08
How to delete all queue in otrs in db?

Last post by williamrobert1983 « 06 Aug 2014, 05:44
Replies: 3
by williamrobert1983 » 23 Jul 2014, 02:08

3 Replies

3498 Views

Last post by williamrobert1983
06 Aug 2014, 05:44
Community Task: OTRS Performance Improvement

Last post by sectrix « 04 Aug 2014, 19:49
Replies: 6
by ferrosti » 10 Feb 2012, 16:55

6 Replies

57265 Views

Last post by sectrix
04 Aug 2014, 19:49
How to integrate OTRS to PivotalTracker.

Last post by chrisolido « 01 Aug 2014, 10:26

by chrisolido » 01 Aug 2014, 10:26

0 Replies

1309 Views

Last post by chrisolido
01 Aug 2014, 10:26
OTRS Soap Webservice to Create/Udate Ticket

Last post by jojo « 31 Jul 2014, 13:25
Replies: 5
by BalamurugesanT » 31 Jul 2014, 12:05

5 Replies

4168 Views

Last post by jojo
31 Jul 2014, 13:25

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