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[SOLVED] Queue icons (nice to have)

Last post by HervE « 19 Jul 2011, 09:07
Replies: 7
by HervE » 11 Jul 2011, 17:15

7 Replies

3690 Views

Last post by HervE
19 Jul 2011, 09:07
SOLVED: Reject Tickets From Unauthorized Senders

Last post by davidbann « 18 Jul 2011, 20:48
Replies: 2
by davidbann » 18 Jul 2011, 18:06

2 Replies

3872 Views

Last post by davidbann
18 Jul 2011, 20:48
Solved: Add Columns to Queue View and/or Dashboard

Last post by RBehr « 18 Jul 2011, 17:52
Replies: 2
by RBehr » 14 Jul 2011, 17:21

2 Replies

1965 Views

Last post by RBehr
18 Jul 2011, 17:52
New Links in Ticket Menu won't show

Last post by Johny « 18 Jul 2011, 10:08

by Johny » 18 Jul 2011, 10:08

0 Replies

617 Views

Last post by Johny
18 Jul 2011, 10:08
Will OTRS run OK on an Amazon Micro Instance?

Last post by kaos « 18 Jul 2011, 04:18
Replies: 5
by kaos » 10 Jul 2011, 09:12

5 Replies

2923 Views

Last post by kaos
18 Jul 2011, 04:18
[SOLVED]Assign tickets to multiple agents

Last post by danieldai « 18 Jul 2011, 02:13
Replies: 2
by danieldai » 15 Jul 2011, 08:41

2 Replies

1688 Views

Last post by danieldai
18 Jul 2011, 02:13
Phone Ticket vs Email Ticket

Last post by wipeout_630 « 17 Jul 2011, 07:27
Replies: 7
by kazevil » 03 Jan 2011, 16:02

7 Replies

2762 Views

Last post by wipeout_630
17 Jul 2011, 07:27
Add ITSM field to Customer Ticket Interface

Last post by wipeout_630 « 17 Jul 2011, 07:19

by wipeout_630 » 17 Jul 2011, 07:19

0 Replies

744 Views

Last post by wipeout_630
17 Jul 2011, 07:19
SLA report.

Last post by kerryrsmith « 16 Jul 2011, 07:49
Replies: 5
by kerryrsmith » 07 Jul 2011, 11:01

5 Replies

2828 Views

Last post by kerryrsmith
16 Jul 2011, 07:49
Windows installation problems

Last post by MichaelR « 16 Jul 2011, 03:08
Replies: 1
by Levi Wallach » 15 Jul 2011, 23:09

1 Replies

1220 Views

Last post by MichaelR
16 Jul 2011, 03:08
Associating Tickets by Subject

Last post by crythias « 16 Jul 2011, 03:05
Replies: 8
by danielf » 15 Jul 2011, 21:12

8 Replies

1698 Views

Last post by crythias
16 Jul 2011, 03:05
Tickets keep getting reopened by email from otrs

Last post by crythias « 16 Jul 2011, 02:22
Replies: 3
by joebie » 14 Jul 2011, 13:46

3 Replies

1754 Views

Last post by crythias
16 Jul 2011, 02:22
Can't send e-mails over SMTP [SOLVED]

Last post by ktkbb « 16 Jul 2011, 01:14
Replies: 5
by ktkbb » 15 Jul 2011, 02:09

5 Replies

3375 Views

Last post by ktkbb
16 Jul 2011, 01:14
Add another customer when creating a ticket

Last post by crythias « 15 Jul 2011, 23:01
Replies: 14
by senga0016 » 29 Jun 2011, 14:30

14 Replies

2002 Views

Last post by crythias
15 Jul 2011, 23:01
SLA & Service mods

Last post by icm3012 « 15 Jul 2011, 22:54

by icm3012 » 15 Jul 2011, 22:54

0 Replies

1045 Views

Last post by icm3012
15 Jul 2011, 22:54
Impossible to send e-mail

Last post by lorenzopi « 15 Jul 2011, 22:40
Replies: 2
by lorenzopi » 14 Jul 2011, 20:28

2 Replies

1193 Views

Last post by lorenzopi
15 Jul 2011, 22:40
TicketFreeText customization

Last post by arcadas « 15 Jul 2011, 13:02
Replies: 4
by arcadas » 14 Jul 2011, 11:15

4 Replies

1650 Views

Last post by arcadas
15 Jul 2011, 13:02
Send auto reply to customer in non-woring hours

Last post by crythias « 15 Jul 2011, 12:09
Replies: 3
by danieldai » 14 Jul 2011, 05:40

3 Replies

1735 Views

Last post by crythias
15 Jul 2011, 12:09
First bind failed! 80090308: LdapErr: DSID-0C0903A9

Last post by jojo « 14 Jul 2011, 21:55
Replies: 1
by osiris123d » 14 Jul 2011, 21:50

1 Replies

13166 Views

Last post by jojo
14 Jul 2011, 21:55
customer Notifications

Last post by demig-DonorDialogue « 14 Jul 2011, 17:04

by demig-DonorDialogue » 14 Jul 2011, 17:04

0 Replies

642 Views

Last post by demig-DonorDialogue
14 Jul 2011, 17:04
[SOLVED] TicketFreeText search

Last post by arcadas « 14 Jul 2011, 16:20
Replies: 1
by arcadas » 14 Jul 2011, 13:41

1 Replies

936 Views

Last post by arcadas
14 Jul 2011, 16:20
Second reciever

Last post by ferrosti « 14 Jul 2011, 12:42
Replies: 3
by tony_s » 10 May 2011, 09:57

3 Replies

1561 Views

Last post by ferrosti
14 Jul 2011, 12:42
Single sign on with acitve directory for customers

Last post by ferrosti « 14 Jul 2011, 11:09
Replies: 36
by jeffman1 » 12 Jul 2011, 15:37

36 Replies

13591 Views

Last post by ferrosti
14 Jul 2011, 11:09
Default Interface Language for all customers/users

Last post by bobrick « 14 Jul 2011, 09:02
Replies: 2
by bobrick » 13 Jul 2011, 16:42

2 Replies

1708 Views

Last post by bobrick
14 Jul 2011, 09:02
customer company ?

Last post by MichaelR « 14 Jul 2011, 08:59
Replies: 1
by greermurray » 14 Jul 2011, 06:40

1 Replies

783 Views

Last post by MichaelR
14 Jul 2011, 08:59
WIN - how to update?

Last post by MichaelR « 14 Jul 2011, 01:55
Replies: 3
by Broesel » 12 Jul 2011, 12:00

3 Replies

1677 Views

Last post by MichaelR
14 Jul 2011, 01:55
showing last update time stamp in the ticket overview

Last post by MichaelR « 14 Jul 2011, 01:48
Replies: 1
by pokyu01 » 13 Jul 2011, 16:26

1 Replies

1247 Views

Last post by MichaelR
14 Jul 2011, 01:48
Customize the customer self-registration

Last post by jeffman1 « 13 Jul 2011, 19:15
Replies: 1
by Asvinours » 12 Jul 2011, 22:32

1 Replies

1273 Views

Last post by jeffman1
13 Jul 2011, 19:15
Search 2 different CustomerID's

Last post by HervE « 13 Jul 2011, 15:46

by HervE » 13 Jul 2011, 15:46

0 Replies

698 Views

Last post by HervE
13 Jul 2011, 15:46
Remove system messages from ticket thread view

Last post by Lesrac « 13 Jul 2011, 15:31
Replies: 7
by mcqueen » 21 May 2010, 11:51

7 Replies

4239 Views

Last post by Lesrac
13 Jul 2011, 15:31
Can't restore OTRS after server change

Last post by hopeitl « 13 Jul 2011, 15:13
Replies: 2
by hopeitl » 11 Jul 2011, 16:58

2 Replies

2865 Views

Last post by hopeitl
13 Jul 2011, 15:13
[SOLVED] Know an answer came to an open ticket

Last post by ayt « 13 Jul 2011, 13:05
Replies: 12
by HervE » 02 Mar 2011, 15:35

12 Replies

4713 Views

Last post by ayt
13 Jul 2011, 13:05
Giving some administrative rights but not all

Last post by ferrosti « 13 Jul 2011, 10:14
Replies: 2
by jfreeman2nc » 12 Jul 2011, 22:53

2 Replies

1624 Views

Last post by ferrosti
13 Jul 2011, 10:14
some setting cannot be changed after upgrade [solved]

Last post by fireport « 13 Jul 2011, 07:03
Replies: 2
by fireport » 12 Jul 2011, 07:47

2 Replies

757 Views

Last post by fireport
13 Jul 2011, 07:03
[SOLVED] Out Of Office Time

Last post by HervE « 12 Jul 2011, 22:57
Replies: 2
by HervE » 12 Jul 2011, 17:56

2 Replies

1600 Views

Last post by HervE
12 Jul 2011, 22:57
auto unlcok tickets

Last post by jfreeman2nc « 12 Jul 2011, 22:57
Replies: 8
by eneless » 29 Jun 2011, 13:17

8 Replies

4170 Views

Last post by jfreeman2nc
12 Jul 2011, 22:57
adding active directory integration

Last post by jeffman1 « 12 Jul 2011, 21:56
Replies: 17
by jeffman1 » 06 Jul 2011, 21:22

17 Replies

7344 Views

Last post by jeffman1
12 Jul 2011, 21:56
Default Ticket State when forwarding

Last post by jfreeman2nc « 12 Jul 2011, 21:31
Replies: 2
by jfreeman2nc » 12 Jul 2011, 20:42

2 Replies

1082 Views

Last post by jfreeman2nc
12 Jul 2011, 21:31
css format for the sorted column

Last post by pokyu01 « 12 Jul 2011, 17:29
Replies: 2
by pokyu01 » 12 Jul 2011, 15:10

2 Replies

1736 Views

Last post by pokyu01
12 Jul 2011, 17:29
Set BCC according to queue.

Last post by crythias « 12 Jul 2011, 15:45
Replies: 1
by DavidFitts » 12 Jul 2011, 02:16

1 Replies

751 Views

Last post by crythias
12 Jul 2011, 15:45
Tickets Automatically coming in as closed

Last post by joebie « 11 Jul 2011, 21:51
Replies: 3
by Baustin » 29 Jun 2011, 14:32

3 Replies

1761 Views

Last post by joebie
11 Jul 2011, 21:51
send mail problem

Last post by friggy « 11 Jul 2011, 16:54
Replies: 1
by friggy » 11 Jul 2011, 13:13

1 Replies

818 Views

Last post by friggy
11 Jul 2011, 16:54
OTRS Database clean up

Last post by gmarassi « 11 Jul 2011, 15:58
Replies: 2
by gmarassi » 10 Jul 2011, 17:19

2 Replies

2374 Views

Last post by gmarassi
11 Jul 2011, 15:58
how to add priority in reply ticket?

Last post by crythias « 11 Jul 2011, 13:33
Replies: 1
by oscar » 11 Jul 2011, 05:40

1 Replies

1097 Views

Last post by crythias
11 Jul 2011, 13:33
Session expire so fast.

Last post by jojo « 11 Jul 2011, 13:31
Replies: 5
by mauroreggio » 10 Jul 2011, 16:00

5 Replies

4132 Views

Last post by jojo
11 Jul 2011, 13:31
Installing OTRSon Host Site....

Last post by MichaelR « 11 Jul 2011, 02:49
Replies: 11
by abuehrlen » 07 Jul 2011, 00:58

11 Replies

4915 Views

Last post by MichaelR
11 Jul 2011, 02:49
OTRS Email Question...

Last post by MichaelR « 11 Jul 2011, 02:45
Replies: 2
by abuehrlen » 08 Jul 2011, 03:54

2 Replies

1570 Views

Last post by MichaelR
11 Jul 2011, 02:45
New theme activated but not being used

Last post by wipeout_630 « 11 Jul 2011, 02:37
Replies: 4
by wipeout_630 » 04 Jul 2011, 05:55

4 Replies

1733 Views

Last post by wipeout_630
11 Jul 2011, 02:37
Problem with images in-line

Last post by MichaelR « 11 Jul 2011, 02:32
Replies: 4
by wkerkhof » 31 May 2011, 13:05

4 Replies

2952 Views

Last post by MichaelR
11 Jul 2011, 02:32
SpellChecker will not find misspelled words

Last post by jojo « 08 Jul 2011, 22:18
Replies: 1
by jackmojo » 08 Jul 2011, 22:16

1 Replies

1174 Views

Last post by jojo
08 Jul 2011, 22:18

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