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Disable Customer Mandatory Field When Creating Phone Ticket

Last post by JojoModjo « 04 Dec 2016, 13:06
Replies: 8
by JojoModjo » 04 Dec 2016, 10:20

8 Replies

3665 Views

Last post by JojoModjo
04 Dec 2016, 13:06
Embed OTRS in an IFrame

Last post by rockdale « 02 Dec 2016, 17:37
Replies: 3
by rockdale » 30 Nov 2016, 17:06

3 Replies

5697 Views

Last post by rockdale
02 Dec 2016, 17:37
Link is not correct as defined on Ticket Notification

Last post by possebon « 02 Dec 2016, 14:49

by possebon » 02 Dec 2016, 14:49

0 Replies

1067 Views

Last post by possebon
02 Dec 2016, 14:49
Email Notifications otrs-5.0.14-02

Last post by gbaxter « 02 Dec 2016, 11:13
Replies: 2
by gbaxter » 02 Dec 2016, 11:04

2 Replies

1342 Views

Last post by gbaxter
02 Dec 2016, 11:13
disable pendin reminder notification mail !!!!!!

Last post by jojo « 02 Dec 2016, 09:20
Replies: 3
by GulsumCengiz » 02 Dec 2016, 08:46

3 Replies

1501 Views

Last post by jojo
02 Dec 2016, 09:20
Ticket Information

Last post by Lorsay « 01 Dec 2016, 17:04
Replies: 2
by Lorsay » 01 Dec 2016, 15:21

2 Replies

941 Views

Last post by Lorsay
01 Dec 2016, 17:04
Is this possible to ad button "New email to client" to OTRS Ticket View

Last post by kepak « 01 Dec 2016, 12:00

by kepak » 01 Dec 2016, 12:00

0 Replies

715 Views

Last post by kepak
01 Dec 2016, 12:00
how to add customer's comments come with reply of notification mail below reply of ticket

Last post by jojo « 01 Dec 2016, 09:59
Replies: 1
by GulsumCengiz » 01 Dec 2016, 09:48

1 Replies

986 Views

Last post by jojo
01 Dec 2016, 09:59
How to use S/MIME and PGP Keys

Last post by jojo « 01 Dec 2016, 06:43
Replies: 17
by zin » 17 Nov 2016, 05:42

17 Replies

8194 Views

Last post by jojo
01 Dec 2016, 06:43
[SOLVED] Empty notification

Last post by rostislav « 30 Nov 2016, 14:37
Replies: 1
by rostislav » 23 Nov 2016, 11:19

1 Replies

1715 Views

Last post by rostislav
30 Nov 2016, 14:37
[SOLVED] pm not in @INC

Last post by gears « 30 Nov 2016, 01:07

by gears » 30 Nov 2016, 01:07

0 Replies

2889 Views

Last post by gears
30 Nov 2016, 01:07
[SOLVED] Search box on OTRS 5

Last post by gears « 29 Nov 2016, 16:44
Replies: 2
by gears » 29 Nov 2016, 01:05

2 Replies

1996 Views

Last post by gears
29 Nov 2016, 16:44
Limit the number of tickets that can be opened with a given priority

Last post by epferreira « 29 Nov 2016, 12:36

by epferreira » 29 Nov 2016, 12:36

0 Replies

894 Views

Last post by epferreira
29 Nov 2016, 12:36
login and dashboard view loading very slow

Last post by pmn « 29 Nov 2016, 11:01
Replies: 2
by pmn » 29 Nov 2016, 07:08

2 Replies

2235 Views

Last post by pmn
29 Nov 2016, 11:01
navigation bar icons missing on IE11

Last post by gears « 29 Nov 2016, 00:59

by gears » 29 Nov 2016, 00:59

0 Replies

1219 Views

Last post by gears
29 Nov 2016, 00:59
Automatic lock new mail or phone tickets

Last post by alexus « 28 Nov 2016, 22:09
Replies: 2
by nkrivtsov » 26 Nov 2016, 06:14

2 Replies

1676 Views

Last post by alexus
28 Nov 2016, 22:09
Query from another old otrs database

Last post by root « 28 Nov 2016, 14:10
Replies: 4
by JojoModjo » 28 Nov 2016, 13:44

4 Replies

1953 Views

Last post by root
28 Nov 2016, 14:10
Changing Mail Fetch Interval

Last post by JojoModjo « 28 Nov 2016, 13:46
Replies: 4
by JojoModjo » 17 Nov 2016, 11:27

4 Replies

2685 Views

Last post by JojoModjo
28 Nov 2016, 13:46
Custom operation backend for GenericInterface not working

Last post by Toqe « 26 Nov 2016, 15:41
Replies: 2
by JSouzaF » 07 Dec 2015, 20:27

2 Replies

2734 Views

Last post by Toqe
26 Nov 2016, 15:41
about ticket's age and report of istatistic module

Last post by GulsumCengiz « 26 Nov 2016, 09:22

by GulsumCengiz » 26 Nov 2016, 09:22

0 Replies

826 Views

Last post by GulsumCengiz
26 Nov 2016, 09:22
Error: Unable to register the process in the database. Is another instance still running?

Last post by gecelann « 26 Nov 2016, 03:31

by gecelann » 26 Nov 2016, 03:31

0 Replies

1470 Views

Last post by gecelann
26 Nov 2016, 03:31
Mail stopped working when Ubuntu upgrade 14.04 -> 16.04

Last post by kallekutta « 25 Nov 2016, 22:41
Replies: 3
by kallekutta » 25 Nov 2016, 12:43

3 Replies

1653 Views

Last post by kallekutta
25 Nov 2016, 22:41
BindConfirmDialog undefined problem in CMDB 5.0.14 - RESOLVED

Last post by renehc « 25 Nov 2016, 20:55
Replies: 1
by renehc » 06 Nov 2016, 01:24

1 Replies

1751 Views

Last post by renehc
25 Nov 2016, 20:55
Admin Group INVALID OTRS 5

Last post by root « 25 Nov 2016, 19:38
Replies: 1
by santosbs » 25 Nov 2016, 13:07

1 Replies

1173 Views

Last post by root
25 Nov 2016, 19:38
Error when opening ticket after update to OTRS 5

Last post by Marijn « 25 Nov 2016, 16:27
Replies: 2
by Marijn » 23 Nov 2016, 21:49

2 Replies

715 Views

Last post by Marijn
25 Nov 2016, 16:27
LDAP group inheritance issue

Last post by root « 25 Nov 2016, 08:55
Replies: 4
by cbruigom » 23 Nov 2016, 16:43

4 Replies

2654 Views

Last post by root
25 Nov 2016, 08:55
Notification about Decision result don't created & is not sent

Last post by yuri0001 « 25 Nov 2016, 08:31

by yuri0001 » 25 Nov 2016, 08:31

0 Replies

1596 Views

Last post by yuri0001
25 Nov 2016, 08:31
[SOLVED]Auto Response

Last post by ronaldjerardmedina « 25 Nov 2016, 04:31
Replies: 2
by ronaldjerardmedina » 24 Nov 2016, 08:40

2 Replies

1806 Views

Last post by ronaldjerardmedina
25 Nov 2016, 04:31
Accents in LDAP lookup

Last post by ugob « 24 Nov 2016, 20:57
Replies: 4
by ugob » 21 Nov 2016, 15:06

4 Replies

2638 Views

Last post by ugob
24 Nov 2016, 20:57
Admin Group INVALID

Last post by santosbs « 24 Nov 2016, 17:25
Replies: 3
by thunter0028 » 14 May 2012, 17:27

3 Replies

1616 Views

Last post by santosbs
24 Nov 2016, 17:25
How can be a change finally closed?

Last post by gyarakilaszlo « 24 Nov 2016, 13:46

by gyarakilaszlo » 24 Nov 2016, 13:46

0 Replies

1060 Views

Last post by gyarakilaszlo
24 Nov 2016, 13:46
[SOLVED] unable to upgrade from 5.0.12 to 5.0.14

Last post by minijay « 24 Nov 2016, 11:52
Replies: 2
by minijay » 23 Nov 2016, 11:18

2 Replies

1830 Views

Last post by minijay
24 Nov 2016, 11:52
Fetchmail Gmail

Last post by ronaldjerardmedina « 24 Nov 2016, 05:15
Replies: 2
by ronaldjerardmedina » 17 Nov 2016, 04:14

2 Replies

2190 Views

Last post by ronaldjerardmedina
24 Nov 2016, 05:15
Seen Flag

Last post by pgasperson « 23 Nov 2016, 17:03
Replies: 3
by srenon » 03 Nov 2015, 18:02

3 Replies

2070 Views

Last post by pgasperson
23 Nov 2016, 17:03
[SOLVED] OTRS 4: AgentTicketPending = Internal Server Error

Last post by ugob « 22 Nov 2016, 15:39
Replies: 19
by sergioma » 16 Dec 2014, 12:10

19 Replies

11060 Views

Last post by ugob
22 Nov 2016, 15:39
Remove SLA in NewPhoneTicket

Last post by ftahoces « 22 Nov 2016, 14:17
Replies: 2
by ftahoces » 22 Nov 2016, 11:19

2 Replies

1417 Views

Last post by ftahoces
22 Nov 2016, 14:17
Suddenly tickets not getting created from emails

Last post by Mahesh « 22 Nov 2016, 12:30
Replies: 2
by Mahesh » 15 Nov 2016, 17:43

2 Replies

1613 Views

Last post by Mahesh
22 Nov 2016, 12:30
[SOLVED] upgrading from 3.0 to current

Last post by gears « 21 Nov 2016, 02:36
Replies: 3
by gears » 20 Nov 2016, 18:59

3 Replies

2120 Views

Last post by gears
21 Nov 2016, 02:36
ITSM dynamicfields (duedate,RepairStartTime,etc)

Last post by wurzel « 19 Nov 2016, 21:50
Replies: 1
by gecelann » 11 Nov 2016, 11:02

1 Replies

1364 Views

Last post by wurzel
19 Nov 2016, 21:50
[SOLVED] POP3S: Auth for user failed!

Last post by gears « 19 Nov 2016, 02:52
Replies: 1
by gears » 18 Nov 2016, 21:49

1 Replies

5765 Views

Last post by gears
19 Nov 2016, 02:52
Mails not being fetched.

Last post by JojoModjo « 18 Nov 2016, 17:41
Replies: 6
by JojoModjo » 18 Nov 2016, 13:01

6 Replies

2939 Views

Last post by JojoModjo
18 Nov 2016, 17:41
Make templates without Admin

Last post by JosVanHaag « 18 Nov 2016, 17:23
Replies: 7
by ju88a » 13 Jul 2015, 17:05

7 Replies

3382 Views

Last post by JosVanHaag
18 Nov 2016, 17:23
Innodb_log_size help

Last post by romerosantos02 « 18 Nov 2016, 16:24
Replies: 8
by romerosantos02 » 17 Nov 2016, 20:57

8 Replies

2989 Views

Last post by romerosantos02
18 Nov 2016, 16:24
Close all linked child tickets when closing parent ticket

Last post by wurzel « 18 Nov 2016, 12:17
Replies: 3
by ThomasPL10 » 09 Nov 2016, 21:02

3 Replies

2101 Views

Last post by wurzel
18 Nov 2016, 12:17
Not all services visible in Statistics X-Axis

Last post by ThomasPL10 « 18 Nov 2016, 12:01
Replies: 1
by ThomasPL10 » 16 Nov 2016, 19:44

1 Replies

1160 Views

Last post by ThomasPL10
18 Nov 2016, 12:01
Daemon Error: OTRS@127.0.0.1 access denied

Last post by RStraub « 18 Nov 2016, 09:08
Replies: 5
by JojoModjo » 17 Nov 2016, 17:14

5 Replies

2487 Views

Last post by RStraub
18 Nov 2016, 09:08
Module Kernel/Output/HTML/PreferencesGeneric.pm not in

Last post by pyperdown « 17 Nov 2016, 20:41
Replies: 6
by dasDing » 12 Nov 2015, 16:37

6 Replies

7898 Views

Last post by pyperdown
17 Nov 2016, 20:41
OTRS + EasyVista: how to integrate

Last post by root « 17 Nov 2016, 17:30
Replies: 1
by ftahoces » 17 Nov 2016, 16:17

1 Replies

1439 Views

Last post by root
17 Nov 2016, 17:30
Can't login Customer User Backend - ODBC MSSQL

Last post by rzima « 17 Nov 2016, 16:42
Replies: 2
by rzima » 17 Nov 2016, 11:17

2 Replies

3166 Views

Last post by rzima
17 Nov 2016, 16:42
ldap authentication with multiple servers

Last post by makoestler « 17 Nov 2016, 15:24
Replies: 4
by ravikishore » 28 Jun 2010, 09:30

4 Replies

4561 Views

Last post by makoestler
17 Nov 2016, 15:24

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