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CloneDB error change_freetext does not exist

Last post by retro2707 « 05 Aug 2015, 13:38

by retro2707 » 05 Aug 2015, 13:38

0 Replies

1165 Views

Last post by retro2707
05 Aug 2015, 13:38
Create Ticket with Webservice

Last post by jafumega27 « 05 Aug 2015, 10:39

by jafumega27 » 05 Aug 2015, 10:39

0 Replies

766 Views

Last post by jafumega27
05 Aug 2015, 10:39
Changing Free Fields Options

Last post by robmorin2 « 04 Aug 2015, 20:04
Replies: 6
by thunter28 » 31 Mar 2015, 21:17

6 Replies

3161 Views

Last post by robmorin2
04 Aug 2015, 20:04
[Solved]Agent ticket stopped being created

Last post by nycjr « 04 Aug 2015, 14:05

by nycjr » 04 Aug 2015, 14:05

0 Replies

669 Views

Last post by nycjr
04 Aug 2015, 14:05
Closed tickets in My Locked Tickets

Last post by rvwmgk « 04 Aug 2015, 11:50
Replies: 14
by rvwmgk » 05 Jun 2015, 10:49

14 Replies

11456 Views

Last post by rvwmgk
04 Aug 2015, 11:50
Possible to assign service to ticket emailed in?

Last post by robmorin2 « 03 Aug 2015, 19:56
Replies: 4
by robmorin2 » 03 Aug 2015, 16:32

4 Replies

1197 Views

Last post by robmorin2
03 Aug 2015, 19:56
Link ticket and custom CI class

Last post by RStraub « 03 Aug 2015, 11:29
Replies: 1
by ITARICON » 03 Aug 2015, 11:23

1 Replies

724 Views

Last post by RStraub
03 Aug 2015, 11:29
SMIME cert issues

Last post by jojo « 03 Aug 2015, 10:30
Replies: 3
by otrsnasahelp » 30 Jul 2015, 18:59

3 Replies

1378 Views

Last post by jojo
03 Aug 2015, 10:30
OTRS Active directory Intigration through LDAP Problem

Last post by crythias « 31 Jul 2015, 20:18
Replies: 1
by ssrinivasu » 31 Jul 2015, 18:30

1 Replies

1101 Views

Last post by crythias
31 Jul 2015, 20:18
TicketMerge event doesn't work how I expect it to

Last post by Varsas « 31 Jul 2015, 16:03

by Varsas » 31 Jul 2015, 16:03

0 Replies

1038 Views

Last post by Varsas
31 Jul 2015, 16:03
Modify webservice Envelope

Last post by skila « 31 Jul 2015, 10:24
Replies: 2
by skila » 29 Jul 2015, 19:14

2 Replies

2416 Views

Last post by skila
31 Jul 2015, 10:24
Get time accounted and total number of tickets per client from last month

Last post by RStraub « 31 Jul 2015, 08:09
Replies: 3
by jdelvecchio » 30 Jul 2015, 15:35

3 Replies

1376 Views

Last post by RStraub
31 Jul 2015, 08:09
Can the Agents open ticket only for specific CustomerCompany?

Last post by ciotola « 30 Jul 2015, 12:54

by ciotola » 30 Jul 2015, 12:54

0 Replies

890 Views

Last post by ciotola
30 Jul 2015, 12:54
Ticket Queue Overview not show all queues

Last post by Fverdirame « 30 Jul 2015, 12:53

by Fverdirame » 30 Jul 2015, 12:53

0 Replies

1116 Views

Last post by Fverdirame
30 Jul 2015, 12:53
(SOLVED) Customer_ID during registration?

Last post by cbruigom « 30 Jul 2015, 10:51
Replies: 20
by morecw » 29 Aug 2012, 12:51

20 Replies

19397 Views

Last post by cbruigom
30 Jul 2015, 10:51
OTRS Active directory Intigration through LDAP

Last post by ssrinivasu « 30 Jul 2015, 00:13

by ssrinivasu » 30 Jul 2015, 00:13

0 Replies

582 Views

Last post by ssrinivasu
30 Jul 2015, 00:13
How to stop OTRS appliance from wiping data on reboot?

Last post by hellbound41 « 27 Jul 2015, 20:32
Replies: 13
by MJEB » 19 Nov 2014, 12:21

13 Replies

5729 Views

Last post by hellbound41
27 Jul 2015, 20:32
Put ticket on hold (stop the clock)

Last post by nedmaj « 27 Jul 2015, 18:19
Replies: 11
by morecw » 13 Aug 2012, 17:05

11 Replies

11083 Views

Last post by nedmaj
27 Jul 2015, 18:19
[WORKAROUND] Send an attachment to notification without article body

Last post by Giulio Soleni « 27 Jul 2015, 17:25
Replies: 3
by Giulio Soleni » 14 Jul 2015, 23:22

3 Replies

3574 Views

Last post by Giulio Soleni
27 Jul 2015, 17:25
Issues with linking Ticket to Config Item

Last post by michalborkowski « 27 Jul 2015, 15:31
Replies: 2
by michalborkowski » 27 Jul 2015, 14:41

2 Replies

1348 Views

Last post by michalborkowski
27 Jul 2015, 15:31
Closed Ticket locked by Admin

Last post by ghost « 25 Jul 2015, 17:45
Replies: 2
by ghost » 24 Jul 2015, 06:08

2 Replies

1280 Views

Last post by ghost
25 Jul 2015, 17:45
Need attachments in notification

Last post by Giulio Soleni « 25 Jul 2015, 10:23
Replies: 4
by Mahesh » 08 Jul 2015, 15:20

4 Replies

6396 Views

Last post by Giulio Soleni
25 Jul 2015, 10:23
Charset issue in dropdown

Last post by cryptoroot « 25 Jul 2015, 05:01
Replies: 12
by GMunjal » 24 Jan 2014, 13:38

12 Replies

5551 Views

Last post by cryptoroot
25 Jul 2015, 05:01
max_size_packet error

Last post by crythias « 24 Jul 2015, 14:06
Replies: 6
by bharat » 21 Jul 2015, 11:41

6 Replies

2525 Views

Last post by crythias
24 Jul 2015, 14:06
Backup and Restore all the setting

Last post by hienque « 23 Jul 2015, 09:03
Replies: 7
by hienque » 21 Jul 2015, 08:59

7 Replies

3134 Views

Last post by hienque
23 Jul 2015, 09:03
How can I get an SLA report on tickets response time, solution time etc

Last post by geri « 23 Jul 2015, 08:49

by geri » 23 Jul 2015, 08:49

0 Replies

1053 Views

Last post by geri
23 Jul 2015, 08:49
OTRS on Docker (firewalld)

Last post by rcsdownload « 23 Jul 2015, 03:46

by rcsdownload » 23 Jul 2015, 03:46

0 Replies

1230 Views

Last post by rcsdownload
23 Jul 2015, 03:46
Bind dynamic field Dropdown value with external data source

Last post by cryptoroot « 22 Jul 2015, 15:39
Replies: 20
by GMunjal » 11 Dec 2013, 08:09

20 Replies

12093 Views

Last post by cryptoroot
22 Jul 2015, 15:39
appliance - problem displaying 'Ticket Queue Overview'

Last post by mkarg « 22 Jul 2015, 13:42
Replies: 3
by gob » 16 Sep 2014, 19:30

3 Replies

2299 Views

Last post by mkarg
22 Jul 2015, 13:42
OTRS 4 - Wrong mail time header

Last post by Colla « 22 Jul 2015, 13:03
Replies: 2
by Colla » 21 Jul 2015, 11:11

2 Replies

1739 Views

Last post by Colla
22 Jul 2015, 13:03
[SOLVED] A dynamic field dependent on another one

Last post by Smiith « 22 Jul 2015, 10:56
Replies: 12
by girishmungra » 09 Aug 2012, 18:14

12 Replies

14451 Views

Last post by Smiith
22 Jul 2015, 10:56
Event notification not working after changing SLA with the help of Generic agent.

Last post by abhijeet « 21 Jul 2015, 18:25
Replies: 2
by abhijeet » 20 Jul 2015, 16:08

2 Replies

1433 Views

Last post by abhijeet
21 Jul 2015, 18:25
Make impact field editable on agent interface

Last post by crythias « 21 Jul 2015, 14:32
Replies: 2
by geri » 21 Jul 2015, 09:06

2 Replies

1530 Views

Last post by crythias
21 Jul 2015, 14:32
Error sending email after configure O365

Last post by crythias « 21 Jul 2015, 14:29
Replies: 1
by keith85 » 21 Jul 2015, 10:35

1 Replies

755 Views

Last post by crythias
21 Jul 2015, 14:29
Dynamic Ticket Templates not loading

Last post by jojo « 21 Jul 2015, 12:23
Replies: 1
by JeremyB3ntham » 21 Jul 2015, 11:50

1 Replies

1151 Views

Last post by jojo
21 Jul 2015, 12:23
Adding SessionID to url in a dynamic field

Last post by artjoms15 « 21 Jul 2015, 09:52
Replies: 3
by Elrengil » 18 Jul 2015, 14:12

3 Replies

2527 Views

Last post by artjoms15
21 Jul 2015, 09:52
[SOLVED] Can't connect to cloud.otrs.com outlook.office365.com ftp.otrs.org

Last post by zbigniew « 17 Jul 2015, 21:52
Replies: 2
by zbigniew » 12 Jul 2015, 16:34

2 Replies

8912 Views

Last post by zbigniew
17 Jul 2015, 21:52
Making skin for 4.0.10?

Last post by wheelshot « 17 Jul 2015, 15:07
Replies: 6
by liquidspikes » 16 Jul 2015, 03:18

6 Replies

2807 Views

Last post by wheelshot
17 Jul 2015, 15:07
send email when pending auto close

Last post by crythias « 17 Jul 2015, 13:53
Replies: 12
by rvwmgk » 09 Jul 2015, 18:00

12 Replies

9685 Views

Last post by crythias
17 Jul 2015, 13:53
Unable to hit the OTRS URL after multiple session request

Last post by sandeshshetty21 « 17 Jul 2015, 07:06

by sandeshshetty21 » 17 Jul 2015, 07:06

0 Replies

1100 Views

Last post by sandeshshetty21
17 Jul 2015, 07:06
Remove Sidebar box

Last post by reneeb « 16 Jul 2015, 20:15
Replies: 4
by AndersNorlev » 16 Jul 2015, 11:57

4 Replies

2753 Views

Last post by reneeb
16 Jul 2015, 20:15
Upgrading from 3.3.7 to 4.0.9 Error

Last post by crythias « 16 Jul 2015, 13:17
Replies: 3
by RagnaXBL » 15 Jul 2015, 11:21

3 Replies

1602 Views

Last post by crythias
16 Jul 2015, 13:17
determine OTRS Version

Last post by Dominus « 16 Jul 2015, 11:34

by Dominus » 16 Jul 2015, 11:34

0 Replies

1992 Views

Last post by Dominus
16 Jul 2015, 11:34
Generic interface (SOAP) internal server error non english characters

Last post by sdombora « 16 Jul 2015, 10:33

by sdombora » 16 Jul 2015, 10:33

0 Replies

1392 Views

Last post by sdombora
16 Jul 2015, 10:33
[SOLVED] How do I set default queue?

Last post by rcsdownload « 16 Jul 2015, 08:55
Replies: 2
by rcsdownload » 19 Jun 2015, 03:43

2 Replies

5291 Views

Last post by rcsdownload
16 Jul 2015, 08:55
ERROR: invalid byte sequence for encoding "UTF8": 0xa0

Last post by Tosh « 16 Jul 2015, 07:49
Replies: 3
by Tosh » 15 Jul 2015, 08:00

3 Replies

3720 Views

Last post by Tosh
16 Jul 2015, 07:49
auto replies not working internally and externally

Last post by jsibeko « 15 Jul 2015, 21:16
Replies: 4
by jsibeko » 15 Jul 2015, 12:54

4 Replies

1213 Views

Last post by jsibeko
15 Jul 2015, 21:16
[SOLVED] ACLs quit working after 3.3.14 update to 4.0.8

Last post by kruegerM « 15 Jul 2015, 18:37
Replies: 7
by kruegerM » 25 Jun 2015, 19:01

7 Replies

9667 Views

Last post by kruegerM
15 Jul 2015, 18:37
Problem opening index.pl

Last post by crythias « 15 Jul 2015, 17:17
Replies: 5
by stefanschoemaker » 08 Jul 2015, 13:52

5 Replies

5025 Views

Last post by crythias
15 Jul 2015, 17:17
unable to create a State type in OTRS 4.0

Last post by jojo « 15 Jul 2015, 15:56
Replies: 3
by kvytla » 14 Jul 2015, 22:08

3 Replies

2304 Views

Last post by jojo
15 Jul 2015, 15:56

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