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New report

Last post by dcorbera « 04 Nov 2013, 14:14
Replies: 1
by dcorbera » 30 Oct 2013, 12:43

1 Replies

616 Views

Last post by dcorbera
04 Nov 2013, 14:14
Empty ticket after upgrade

Last post by nabuk « 04 Nov 2013, 12:15
Replies: 2
by nabuk » 04 Nov 2013, 11:28

2 Replies

622 Views

Last post by nabuk
04 Nov 2013, 12:15
Escalation even on closed ticket

Last post by Letter « 04 Nov 2013, 11:56

by Letter » 04 Nov 2013, 11:56

0 Replies

610 Views

Last post by Letter
04 Nov 2013, 11:56
I have no hair to pull, OTRS 3.2.11 on windows 2008R2

Last post by crythias « 04 Nov 2013, 01:00
Replies: 23
by undefeated » 31 Oct 2013, 05:45

23 Replies

2910 Views

Last post by crythias
04 Nov 2013, 01:00
Navigation icon bar missing

Last post by mattschwartz01 « 03 Nov 2013, 22:02
Replies: 6
by mattschwartz01 » 02 Nov 2013, 23:05

6 Replies

3380 Views

Last post by mattschwartz01
03 Nov 2013, 22:02
Who gets PendingReminder notifications?

Last post by johnl « 01 Nov 2013, 22:38
Replies: 6
by johnl » 23 Oct 2013, 23:24

6 Replies

1412 Views

Last post by johnl
01 Nov 2013, 22:38
Customer Interface Issues - RESOLVED

Last post by shaitand « 01 Nov 2013, 19:55
Replies: 2
by shaitand » 31 Oct 2013, 20:42

2 Replies

1222 Views

Last post by shaitand
01 Nov 2013, 19:55
Fetchmail not working -windows

Last post by KlausNehrer « 01 Nov 2013, 16:40
Replies: 1
by Ramn20 » 27 Oct 2013, 18:30

1 Replies

672 Views

Last post by KlausNehrer
01 Nov 2013, 16:40
Mapping field in OTRS Web Service Provider

Last post by trikhoi « 01 Nov 2013, 11:05
Replies: 9
by trikhoi » 17 Oct 2013, 10:44

9 Replies

6078 Views

Last post by trikhoi
01 Nov 2013, 11:05
[solved]Cron-1053

Last post by michaelsteib « 31 Oct 2013, 19:17
Replies: 5
by vim » 08 Jul 2013, 17:49

5 Replies

2510 Views

Last post by michaelsteib
31 Oct 2013, 19:17
html link and dynamic field

Last post by jojo « 31 Oct 2013, 14:50
Replies: 2
by pensions2c » 28 Oct 2013, 11:50

2 Replies

1265 Views

Last post by jojo
31 Oct 2013, 14:50
show all queue in queue view even if there are no unlock

Last post by jojo « 31 Oct 2013, 09:35
Replies: 1
by waikiki83 » 31 Oct 2013, 08:31

1 Replies

1306 Views

Last post by jojo
31 Oct 2013, 09:35
[SOLVED] Master slave notifications

Last post by dcorbera « 30 Oct 2013, 15:19
Replies: 2
by dcorbera » 30 Oct 2013, 12:24

2 Replies

794 Views

Last post by dcorbera
30 Oct 2013, 15:19
Hide Attachment Field for a particular ticket type

Last post by GMunjal « 30 Oct 2013, 14:19

by GMunjal » 30 Oct 2013, 14:19

0 Replies

343 Views

Last post by GMunjal
30 Oct 2013, 14:19
[SOLVED] Queues on ITSM changes

Last post by jojo « 30 Oct 2013, 13:50
Replies: 1
by dcorbera » 30 Oct 2013, 13:33

1 Replies

750 Views

Last post by jojo
30 Oct 2013, 13:50
Hide/display fields based on user credentials

Last post by GardenDwarf « 30 Oct 2013, 12:06
Replies: 5
by GardenDwarf » 29 Oct 2013, 15:05

5 Replies

2322 Views

Last post by GardenDwarf
30 Oct 2013, 12:06
How to Add a Field in Customer Company Definition

Last post by GMunjal « 30 Oct 2013, 11:11
Replies: 4
by GMunjal » 30 Oct 2013, 10:24

4 Replies

1780 Views

Last post by GMunjal
30 Oct 2013, 11:11
User Limit for Customers

Last post by crythias « 29 Oct 2013, 19:36
Replies: 4
by Mothra » 14 Oct 2013, 17:20

4 Replies

10989 Views

Last post by crythias
29 Oct 2013, 19:36
Default groups/services for LDAP customers

Last post by Mothra « 29 Oct 2013, 19:09

by Mothra » 29 Oct 2013, 19:09

0 Replies

1249 Views

Last post by Mothra
29 Oct 2013, 19:09
After Updating from 3.1 to 3.2.11

Last post by Gendalf « 29 Oct 2013, 16:15
Replies: 5
by Gendalf » 29 Oct 2013, 12:52

5 Replies

2779 Views

Last post by Gendalf
29 Oct 2013, 16:15
Support package not installed properly

Last post by Wolfgangf « 29 Oct 2013, 14:24
Replies: 1
by GMunjal » 29 Oct 2013, 08:41

1 Replies

776 Views

Last post by Wolfgangf
29 Oct 2013, 14:24
Add dynamic fields

Last post by GMunjal « 29 Oct 2013, 10:37

by GMunjal » 29 Oct 2013, 10:37

0 Replies

462 Views

Last post by GMunjal
29 Oct 2013, 10:37
How can I auto merge customer ids

Last post by bluedaisyz « 28 Oct 2013, 20:46

by bluedaisyz » 28 Oct 2013, 20:46

0 Replies

598 Views

Last post by bluedaisyz
28 Oct 2013, 20:46
ERROR: FileID and ArticleID are needed!

Last post by gars « 28 Oct 2013, 20:40
Replies: 1
by gars » 28 Oct 2013, 18:38

1 Replies

13977 Views

Last post by gars
28 Oct 2013, 20:40
Error "No Lock for lock found!" adding new ticket by phone

Last post by crythias « 28 Oct 2013, 19:39
Replies: 2
by sebamix » 28 Oct 2013, 19:23

2 Replies

2713 Views

Last post by crythias
28 Oct 2013, 19:39
Selective processing of emails - is this possible?

Last post by jojo « 28 Oct 2013, 15:04
Replies: 3
by Mothra » 28 Oct 2013, 13:58

3 Replies

2157 Views

Last post by jojo
28 Oct 2013, 15:04
Auto-Reply for new ticket and email to customer

Last post by crythias « 28 Oct 2013, 14:48
Replies: 1
by dcb » 27 Oct 2013, 02:54

1 Replies

1207 Views

Last post by crythias
28 Oct 2013, 14:48
QueueView Small/Medium/Large problem

Last post by einhirn « 28 Oct 2013, 11:05
Replies: 1
by dosb » 12 Sep 2013, 07:52

1 Replies

1044 Views

Last post by einhirn
28 Oct 2013, 11:05
How to fetch emails automatically

Last post by Wolfgangf « 27 Oct 2013, 08:34
Replies: 1
by dcb » 27 Oct 2013, 02:56

1 Replies

1237 Views

Last post by Wolfgangf
27 Oct 2013, 08:34
error since mysql diskspace problem

Last post by crythias « 26 Oct 2013, 23:57
Replies: 3
by fabianus » 22 Oct 2013, 18:03

3 Replies

1269 Views

Last post by crythias
26 Oct 2013, 23:57
Auto-Create ticket and generate email to customer

Last post by dcb « 26 Oct 2013, 17:37
Replies: 3
by bminnix » 16 Sep 2013, 23:19

3 Replies

4068 Views

Last post by dcb
26 Oct 2013, 17:37
Mutliples IP & multiples instances under Windows

Last post by Athena « 26 Oct 2013, 12:00

by Athena » 26 Oct 2013, 12:00

0 Replies

678 Views

Last post by Athena
26 Oct 2013, 12:00
OTRS Deployment Help - Non Profit Help Desk

Last post by Jerrduford « 25 Oct 2013, 14:33

by Jerrduford » 25 Oct 2013, 14:33

0 Replies

573 Views

Last post by Jerrduford
25 Oct 2013, 14:33
Create ticket in kanbantool from otrs

Last post by GMunjal « 25 Oct 2013, 10:48
Replies: 2
by GMunjal » 25 Oct 2013, 07:52

2 Replies

1239 Views

Last post by GMunjal
25 Oct 2013, 10:48
error upgrading from 3.2.9 to 3.3 beta5

Last post by waikiki83 « 25 Oct 2013, 10:21
Replies: 2
by waikiki83 » 25 Oct 2013, 08:27

2 Replies

1753 Views

Last post by waikiki83
25 Oct 2013, 10:21
3.3 BETA-5 some Kernel/Modules/ missing

Last post by catweazle « 25 Oct 2013, 08:56
Replies: 3
by catweazle » 24 Oct 2013, 15:12

3 Replies

2540 Views

Last post by catweazle
25 Oct 2013, 08:56
Otrs notifications in loop

Last post by antislayer « 25 Oct 2013, 07:56
Replies: 2
by antislayer » 24 Oct 2013, 16:09

2 Replies

1600 Views

Last post by antislayer
25 Oct 2013, 07:56
Priority ACL

Last post by crythias « 24 Oct 2013, 19:42
Replies: 3
by Petrushenko » 24 Oct 2013, 18:10

3 Replies

641 Views

Last post by crythias
24 Oct 2013, 19:42
Agent not receiving ticket closed email notification

Last post by thankrts « 24 Oct 2013, 16:25
Replies: 2
by thankrts » 23 Oct 2013, 09:08

2 Replies

1984 Views

Last post by thankrts
24 Oct 2013, 16:25
LDAP connectivity with OTRS...Better or not ?

Last post by GMunjal « 24 Oct 2013, 06:52
Replies: 2
by GMunjal » 23 Oct 2013, 09:56

2 Replies

933 Views

Last post by GMunjal
24 Oct 2013, 06:52
Notification (Event) - email format

Last post by MrShinken « 23 Oct 2013, 16:52
Replies: 9
by agcook » 05 May 2010, 22:24

9 Replies

16506 Views

Last post by MrShinken
23 Oct 2013, 16:52
How to add column in TICKET Status view ?

Last post by Pabli « 23 Oct 2013, 15:07

by Pabli » 23 Oct 2013, 15:07

0 Replies

532 Views

Last post by Pabli
23 Oct 2013, 15:07
Setup Dynamic fields visbility in the basis of ticket type

Last post by crythias « 23 Oct 2013, 14:22
Replies: 2
by GMunjal » 23 Oct 2013, 09:31

2 Replies

1154 Views

Last post by crythias
23 Oct 2013, 14:22
How to change OTRS login URL

Last post by thankrts « 23 Oct 2013, 09:23
Replies: 4
by thankrts » 16 Oct 2013, 12:46

4 Replies

7570 Views

Last post by thankrts
23 Oct 2013, 09:23
Email Ticket Generation not working

Last post by thankrts « 23 Oct 2013, 08:46
Replies: 5
by thankrts » 18 Oct 2013, 11:55

5 Replies

2762 Views

Last post by thankrts
23 Oct 2013, 08:46
Customer Reply. To: no customer email address

Last post by PaulD « 23 Oct 2013, 00:23

by PaulD » 23 Oct 2013, 00:23

0 Replies

437 Views

Last post by PaulD
23 Oct 2013, 00:23
Customers and Companies not showing on Dashboard for Agent

Last post by Sophy978 « 22 Oct 2013, 21:45
Replies: 2
by Sophy978 » 22 Oct 2013, 19:06

2 Replies

1332 Views

Last post by Sophy978
22 Oct 2013, 21:45
(Solved) Ticket responsible

Last post by pituca « 22 Oct 2013, 18:46
Replies: 2
by pituca » 22 Oct 2013, 18:19

2 Replies

1275 Views

Last post by pituca
22 Oct 2013, 18:46
escalation reports (statistics) showing 0

Last post by joserribeiro26 « 22 Oct 2013, 17:14
Replies: 3
by pluwum » 08 Nov 2012, 15:47

3 Replies

1878 Views

Last post by joserribeiro26
22 Oct 2013, 17:14
Size of multi-select fields

Last post by reneeb « 22 Oct 2013, 16:00
Replies: 2
by leo5nidas » 22 Oct 2013, 14:13

2 Replies

1141 Views

Last post by reneeb
22 Oct 2013, 16:00

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