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External customer database

Last post by ndhvu275 « 09 Mar 2013, 05:41
Replies: 8
by ndhvu275 » 04 Mar 2013, 10:47

8 Replies

2262 Views

Last post by ndhvu275
09 Mar 2013, 05:41
Dedicated Queue for Agent

Last post by crythias « 08 Mar 2013, 15:25
Replies: 2
by hfstef » 08 Mar 2013, 11:40

2 Replies

819 Views

Last post by crythias
08 Mar 2013, 15:25
how to mandatory any field

Last post by shivendra « 08 Mar 2013, 13:36
Replies: 2
by shivendra » 08 Mar 2013, 09:08

2 Replies

1513 Views

Last post by shivendra
08 Mar 2013, 13:36
OTRS 3.1.1 -- OTRS-CGI-10 -- Errors

Last post by jojo « 08 Mar 2013, 13:16
Replies: 3
by CadoozAG » 08 Mar 2013, 11:54

3 Replies

1051 Views

Last post by jojo
08 Mar 2013, 13:16
is there any way unregister customer can create ticket?

Last post by jojo « 08 Mar 2013, 12:11
Replies: 1
by otrsTerrence » 08 Mar 2013, 11:38

1 Replies

803 Views

Last post by jojo
08 Mar 2013, 12:11
Auto add new customers

Last post by Jeanette « 08 Mar 2013, 09:54
Replies: 4
by Jeanette » 07 Mar 2013, 13:29

4 Replies

1014 Views

Last post by Jeanette
08 Mar 2013, 09:54
New User Need BIG HELP

Last post by arvas « 08 Mar 2013, 09:27
Replies: 3
by lucas0707 » 06 Mar 2013, 16:01

3 Replies

2023 Views

Last post by arvas
08 Mar 2013, 09:27
Hardware and software prepare for OTRS setup

Last post by ndhvu275 « 08 Mar 2013, 06:28
Replies: 2
by ndhvu275 » 07 Mar 2013, 09:49

2 Replies

622 Views

Last post by ndhvu275
08 Mar 2013, 06:28
OTRS 3.1.11 Installation from Source on Windows 2003

Last post by PeterJ « 07 Mar 2013, 19:06
Replies: 4
by eduardogdom » 12 Nov 2012, 19:42

4 Replies

3684 Views

Last post by PeterJ
07 Mar 2013, 19:06
[SOLVED] Ubuntu 12.04 and OTRS 3.2.2 - Remote MYSQL host

Last post by MattArtley « 07 Mar 2013, 18:50
Replies: 6
by MattArtley » 07 Mar 2013, 15:42

6 Replies

5451 Views

Last post by MattArtley
07 Mar 2013, 18:50
Stats by Agent

Last post by crythias « 07 Mar 2013, 16:48
Replies: 3
by fritzfreund » 07 Mar 2013, 01:18

3 Replies

1335 Views

Last post by crythias
07 Mar 2013, 16:48
Agent as well the Cx does not receive mail

Last post by crythias « 07 Mar 2013, 15:00
Replies: 1
by Roy » 07 Mar 2013, 08:38

1 Replies

835 Views

Last post by crythias
07 Mar 2013, 15:00
Agent as well the Cx does not receiving mail

Last post by CSL « 07 Mar 2013, 14:20
Replies: 1
by Roy » 07 Mar 2013, 13:50

1 Replies

1348 Views

Last post by CSL
07 Mar 2013, 14:20
Missing Workorder Notification Icon after upgrade to 3.1.7

Last post by kvytla « 07 Mar 2013, 13:13
Replies: 4
by kvytla » 12 Feb 2013, 16:10

4 Replies

1989 Views

Last post by kvytla
07 Mar 2013, 13:13
not able to update Sysconfig - iPhone -> API

Last post by dushyantmdave « 07 Mar 2013, 11:55
Replies: 3
by dushyantmdave » 06 Mar 2013, 11:05

3 Replies

1205 Views

Last post by dushyantmdave
07 Mar 2013, 11:55
installer 3.2.2 centos 6.2 Kernel/Config.pm isn't writable!

Last post by jojo « 07 Mar 2013, 11:40
Replies: 1
by richardn » 07 Mar 2013, 11:39

1 Replies

1209 Views

Last post by jojo
07 Mar 2013, 11:40
Cant' login to the OTRS - error during minification?

Last post by JarRoDk « 07 Mar 2013, 11:36
Replies: 2
by sitsadmin » 20 Apr 2011, 07:44

2 Replies

1679 Views

Last post by JarRoDk
07 Mar 2013, 11:36
Running SetPermissions.pl as root [SOLVED]

Last post by otrshoster « 07 Mar 2013, 07:36
Replies: 2
by otrshoster » 06 Mar 2013, 16:33

2 Replies

530 Views

Last post by otrshoster
07 Mar 2013, 07:36
error Kernel Output HTML Layout BuildSelection Need Data!

Last post by crythias « 07 Mar 2013, 01:03
Replies: 10
by fritzfreund » 10 Dec 2012, 22:06

10 Replies

4339 Views

Last post by crythias
07 Mar 2013, 01:03
Internal Server Error 500

Last post by jcamaci « 06 Mar 2013, 22:07
Replies: 4
by jcamaci » 06 Mar 2013, 20:01

4 Replies

1585 Views

Last post by jcamaci
06 Mar 2013, 22:07
Monthly report hours in the queue

Last post by pidziaszek « 06 Mar 2013, 19:45

by pidziaszek » 06 Mar 2013, 19:45

0 Replies

248 Views

Last post by pidziaszek
06 Mar 2013, 19:45
Survey Error! Invalid survey key.

Last post by Niklaus « 06 Mar 2013, 15:02
Replies: 1
by Niklaus » 05 Mar 2013, 12:02

1 Replies

1335 Views

Last post by Niklaus
06 Mar 2013, 15:02
[SOLVED] OTRS against mail repeated

Last post by reneeb « 06 Mar 2013, 14:23
Replies: 25
by klausneil » 23 Nov 2012, 00:36

25 Replies

12484 Views

Last post by reneeb
06 Mar 2013, 14:23
Dynamic field strange characters

Last post by blastik « 06 Mar 2013, 13:46

by blastik » 06 Mar 2013, 13:46

0 Replies

523 Views

Last post by blastik
06 Mar 2013, 13:46
too much time taking when click on mail submit

Last post by dushyantmdave « 06 Mar 2013, 11:04
Replies: 6
by dushyantmdave » 01 Mar 2013, 10:29

6 Replies

1191 Views

Last post by dushyantmdave
06 Mar 2013, 11:04
To view the message, please use an HTML compatible email vie

Last post by arvas « 06 Mar 2013, 08:41

by arvas » 06 Mar 2013, 08:41

0 Replies

1033 Views

Last post by arvas
06 Mar 2013, 08:41
"Escalation view" strange behavior (may be)

Last post by depres « 06 Mar 2013, 07:13
Replies: 1
by depres » 05 Mar 2013, 12:52

1 Replies

610 Views

Last post by depres
06 Mar 2013, 07:13
Upgrading from 3.1.12 to 3.2.x - download index.pl

Last post by katerina « 05 Mar 2013, 15:48
Replies: 10
by katerina » 21 Feb 2013, 12:15

10 Replies

5078 Views

Last post by katerina
05 Mar 2013, 15:48
Agent Not getting Ticket Notifications.

Last post by crythias « 05 Mar 2013, 14:49
Replies: 2
by anandp » 05 Mar 2013, 12:37

2 Replies

799 Views

Last post by crythias
05 Mar 2013, 14:49
(CLOSED) Are queue names translatable?

Last post by crythias « 05 Mar 2013, 14:41
Replies: 1
by bayerex » 05 Mar 2013, 11:14

1 Replies

658 Views

Last post by crythias
05 Mar 2013, 14:41
Update CustomerID in TicketInformation

Last post by Stevie « 05 Mar 2013, 08:50
Replies: 2
by Stevie » 04 Mar 2013, 13:48

2 Replies

408 Views

Last post by Stevie
05 Mar 2013, 08:50
Stats module won't show icon

Last post by drose « 05 Mar 2013, 04:22
Replies: 4
by drose » 04 Mar 2013, 01:36

4 Replies

602 Views

Last post by drose
05 Mar 2013, 04:22
How to identify 'State' in SystemMonitoring?

Last post by Sofia « 04 Mar 2013, 23:27

by Sofia » 04 Mar 2013, 23:27

0 Replies

1004 Views

Last post by Sofia
04 Mar 2013, 23:27
/opt/otrs/var/tmp/CacheFi... No such file or directory

Last post by crythias « 04 Mar 2013, 20:02
Replies: 3
by free03 » 04 Mar 2013, 19:10

3 Replies

1632 Views

Last post by crythias
04 Mar 2013, 20:02
Filtering for empty subject

Last post by reneeb « 04 Mar 2013, 20:01
Replies: 2
by adininggar » 01 Mar 2013, 06:37

2 Replies

1157 Views

Last post by reneeb
04 Mar 2013, 20:01
need type! error message when using frontend menu

Last post by gailghis « 04 Mar 2013, 18:12
Replies: 9
by gailghis » 27 Feb 2013, 17:17

9 Replies

1962 Views

Last post by gailghis
04 Mar 2013, 18:12
[SOLVED]Including dynamic fields in stats report

Last post by dantheman972 « 04 Mar 2013, 17:54
Replies: 2
by dantheman972 » 27 Feb 2013, 22:23

2 Replies

2331 Views

Last post by dantheman972
04 Mar 2013, 17:54
Escalation Suspend in OTRS

Last post by reneeb « 04 Mar 2013, 16:09
Replies: 4
by anandp » 27 Feb 2013, 11:11

4 Replies

1338 Views

Last post by reneeb
04 Mar 2013, 16:09
Error Message: Need TicketID!

Last post by djfinggaz « 04 Mar 2013, 15:56
Replies: 8
by djfinggaz » 28 Feb 2013, 13:54

8 Replies

18594 Views

Last post by djfinggaz
04 Mar 2013, 15:56
Default another queue for specific customers

Last post by crythias « 04 Mar 2013, 15:54
Replies: 1
by girishmungra » 04 Mar 2013, 08:47

1 Replies

961 Views

Last post by crythias
04 Mar 2013, 15:54
Adding second in the time field

Last post by tchtam « 04 Mar 2013, 05:29

by tchtam » 04 Mar 2013, 05:29

0 Replies

604 Views

Last post by tchtam
04 Mar 2013, 05:29
Create ticket elements (o/s, etc) for use in reports

Last post by Ray0369 « 03 Mar 2013, 20:23
Replies: 2
by Ray0369 » 03 Mar 2013, 00:42

2 Replies

475 Views

Last post by Ray0369
03 Mar 2013, 20:23
Intervention Time in OTRS

Last post by jorjac « 03 Mar 2013, 11:23
Replies: 1
by jorjac » 15 Feb 2013, 17:13

1 Replies

1212 Views

Last post by jorjac
03 Mar 2013, 11:23
OTRS 3.2.2 Packages are not installed !!!

Last post by Gendalf « 03 Mar 2013, 08:18
Replies: 1
by Gendalf » 01 Mar 2013, 04:47

1 Replies

953 Views

Last post by Gendalf
03 Mar 2013, 08:18
SLA Not working properly

Last post by anandp « 02 Mar 2013, 13:58
Replies: 1
by anandp » 28 Feb 2013, 15:08

1 Replies

594 Views

Last post by anandp
02 Mar 2013, 13:58
Stats module issue

Last post by scottbean « 01 Mar 2013, 23:13
Replies: 4
by scottbean » 25 Feb 2013, 23:25

4 Replies

2670 Views

Last post by scottbean
01 Mar 2013, 23:13
Event Notifications creating Articles

Last post by Paulc « 01 Mar 2013, 22:35
Replies: 4
by Paulc » 01 Mar 2013, 17:54

4 Replies

1966 Views

Last post by Paulc
01 Mar 2013, 22:35
Update column a_body

Last post by crythias « 01 Mar 2013, 15:13
Replies: 3
by tka » 01 Mar 2013, 14:28

3 Replies

511 Views

Last post by crythias
01 Mar 2013, 15:13
Time Accounting

Last post by rna4fun « 01 Mar 2013, 13:45

by rna4fun » 01 Mar 2013, 13:45

0 Replies

525 Views

Last post by rna4fun
01 Mar 2013, 13:45
[Solved] OTRS 3.2.1 on FreeBSD (permission and postmaster)

Last post by crythias « 01 Mar 2013, 11:20
Replies: 6
by skullz » 27 Feb 2013, 11:13

6 Replies

2278 Views

Last post by crythias
01 Mar 2013, 11:20

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