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Font-type <OTRS_CUSTOMER_DATA_UserFirstname>

Last post by crythias « 30 Jan 2013, 14:13
Replies: 4
by titusk » 28 Jan 2013, 17:08

4 Replies

934 Views

Last post by crythias
30 Jan 2013, 14:13
ConfigItem Hierarchy?

Last post by brann « 30 Jan 2013, 13:11
Replies: 7
by Karlos40 » 14 May 2012, 16:46

7 Replies

2597 Views

Last post by brann
30 Jan 2013, 13:11
How to Change ticket defaylt type?

Last post by jojo « 30 Jan 2013, 01:27
Replies: 2
by guillo » 28 Jan 2013, 20:09

2 Replies

1962 Views

Last post by jojo
30 Jan 2013, 01:27
Restore issue

Last post by crythias « 30 Jan 2013, 00:13
Replies: 3
by vmotrs » 28 Jan 2013, 11:01

3 Replies

763 Views

Last post by crythias
30 Jan 2013, 00:13
LDAP: First bind failed! I/O Error Connection reset by peer

Last post by crythias « 29 Jan 2013, 19:02
Replies: 9
by otrssk » 25 Jan 2013, 19:08

9 Replies

10809 Views

Last post by crythias
29 Jan 2013, 19:02
Overview needed: tickets in process per agent

Last post by akoslowski « 29 Jan 2013, 18:42
Replies: 2
by akoslowski » 21 Jan 2013, 23:41

2 Replies

428 Views

Last post by akoslowski
29 Jan 2013, 18:42
ITSM Change Management

Last post by jojo « 28 Jan 2013, 18:58
Replies: 3
by garyosler1971 » 28 Jan 2013, 17:03

3 Replies

553 Views

Last post by jojo
28 Jan 2013, 18:58
Dropdown Dynamic Fields

Last post by tnieman « 28 Jan 2013, 15:55
Replies: 2
by tnieman » 28 Jan 2013, 01:17

2 Replies

1178 Views

Last post by tnieman
28 Jan 2013, 15:55
GenericAgent.pm code affecting the tickets again and again

Last post by crythias « 28 Jan 2013, 15:47
Replies: 2
by adt » 18 Jan 2013, 13:48

2 Replies

745 Views

Last post by crythias
28 Jan 2013, 15:47
[SOLVED]Authentication succeeded, but no customer record

Last post by kool_kid « 28 Jan 2013, 08:59
Replies: 3
by kool_kid » 23 Jan 2013, 13:27

3 Replies

3991 Views

Last post by kool_kid
28 Jan 2013, 08:59
add column to CustomerTicketOverview

Last post by hssandy « 26 Jan 2013, 14:33
Replies: 1
by Geertvgils » 25 Jan 2013, 15:00

1 Replies

1015 Views

Last post by hssandy
26 Jan 2013, 14:33
PostMaster Filter Management question

Last post by crythias « 25 Jan 2013, 15:27
Replies: 5
by HTLmatthew » 24 Jan 2013, 16:23

5 Replies

1709 Views

Last post by crythias
25 Jan 2013, 15:27
Agent Notification Issues

Last post by reneeb « 25 Jan 2013, 13:24
Replies: 3
by jeffreyeff » 23 Jan 2013, 18:03

3 Replies

1909 Views

Last post by reneeb
25 Jan 2013, 13:24
How to make 'Changes' viewable by Customers?

Last post by jojo « 25 Jan 2013, 07:38
Replies: 2
by nking » 24 Jan 2013, 21:49

2 Replies

1321 Views

Last post by jojo
25 Jan 2013, 07:38
Customer.pl

Last post by crythias « 25 Jan 2013, 03:19
Replies: 5
by tnieman » 23 Jan 2013, 22:08

5 Replies

1073 Views

Last post by crythias
25 Jan 2013, 03:19
Contact autopopulation without email?

Last post by shaitand « 24 Jan 2013, 19:53
Replies: 9
by shaitand » 15 Jan 2013, 22:52

9 Replies

3176 Views

Last post by shaitand
24 Jan 2013, 19:53
[SOLVED] Queue visibility in new tickets

Last post by VeteranNewbie « 24 Jan 2013, 17:20
Replies: 3
by VeteranNewbie » 24 Jan 2013, 17:11

3 Replies

1163 Views

Last post by VeteranNewbie
24 Jan 2013, 17:20
Dependent drop down fields in CustomerTicketMessage.dtl

Last post by jojo « 24 Jan 2013, 15:58
Replies: 2
by leo5nidas » 23 Jan 2013, 15:47

2 Replies

1476 Views

Last post by jojo
24 Jan 2013, 15:58
Create a customer by coding automatically

Last post by crythias « 24 Jan 2013, 12:21
Replies: 1
by ndhvu275 » 24 Jan 2013, 10:53

1 Replies

1181 Views

Last post by crythias
24 Jan 2013, 12:21
LDAP Group and OTRS Group synchronization

Last post by crythias « 24 Jan 2013, 12:16
Replies: 15
by pascalg » 10 Jan 2013, 00:57

15 Replies

4998 Views

Last post by crythias
24 Jan 2013, 12:16
AD authenication Agents

Last post by jeffreyeff « 23 Jan 2013, 19:29
Replies: 1
by vladimircacko » 23 Jan 2013, 18:44

1 Replies

620 Views

Last post by jeffreyeff
23 Jan 2013, 19:29
Linking of tickets - both parties use OTRS

Last post by crythias « 23 Jan 2013, 18:24
Replies: 1
by stressknot » 23 Jan 2013, 15:25

1 Replies

294 Views

Last post by crythias
23 Jan 2013, 18:24
Changing the Queue Doesnt Change the Escalation Timer

Last post by otrslanka « 23 Jan 2013, 16:47
Replies: 2
by otrslanka » 23 Jan 2013, 14:32

2 Replies

1466 Views

Last post by otrslanka
23 Jan 2013, 16:47
httpbasicauth for customers with several backends

Last post by artturi « 23 Jan 2013, 15:08

by artturi » 23 Jan 2013, 15:08

0 Replies

614 Views

Last post by artturi
23 Jan 2013, 15:08
System Log

Last post by vladimircacko « 23 Jan 2013, 13:43

by vladimircacko » 23 Jan 2013, 13:43

0 Replies

452 Views

Last post by vladimircacko
23 Jan 2013, 13:43
Changing the status of Closed Tickets

Last post by jojo « 23 Jan 2013, 10:35
Replies: 1
by otrslanka » 23 Jan 2013, 09:24

1 Replies

1028 Views

Last post by jojo
23 Jan 2013, 10:35
Administration with restricted powers

Last post by arvas « 23 Jan 2013, 09:03
Replies: 4
by gdavid » 14 Jan 2013, 15:14

4 Replies

2298 Views

Last post by arvas
23 Jan 2013, 09:03
Customer AD Authentication and Integration Problems

Last post by crythias « 22 Jan 2013, 20:31
Replies: 1
by saqnrobinson » 22 Jan 2013, 20:24

1 Replies

508 Views

Last post by crythias
22 Jan 2013, 20:31
[Solved] Configure Dashboard to not show one Queue

Last post by th13fp45s « 22 Jan 2013, 16:42
Replies: 8
by th13fp45s » 21 Jan 2013, 22:11

8 Replies

2327 Views

Last post by th13fp45s
22 Jan 2013, 16:42
Pending Reminder Plus Auto Change Ticket State to Open

Last post by idahomike « 21 Jan 2013, 20:55
Replies: 3
by idahomike » 18 Jan 2013, 20:23

3 Replies

1045 Views

Last post by idahomike
21 Jan 2013, 20:55
Customizing reply to ticket format

Last post by smohammed « 21 Jan 2013, 14:46

by smohammed » 21 Jan 2013, 14:46

0 Replies

356 Views

Last post by smohammed
21 Jan 2013, 14:46
Problem with GD Graph

Last post by Bargou « 21 Jan 2013, 11:52

by Bargou » 21 Jan 2013, 11:52

0 Replies

861 Views

Last post by Bargou
21 Jan 2013, 11:52
ConfigItem mandatory fields

Last post by jojo « 21 Jan 2013, 10:49
Replies: 3
by marcinp » 20 Jan 2013, 23:55

3 Replies

763 Views

Last post by jojo
21 Jan 2013, 10:49
[SOLVED] Can't open file ZZZAAuto.pm

Last post by crythias « 20 Jan 2013, 17:22
Replies: 9
by noraj » 31 Jan 2012, 17:50

9 Replies

5950 Views

Last post by crythias
20 Jan 2013, 17:22
ITSM installation error

Last post by marcinp « 19 Jan 2013, 20:27
Replies: 1
by marcinp » 19 Jan 2013, 20:22

1 Replies

701 Views

Last post by marcinp
19 Jan 2013, 20:27
Agent roles and groups issue

Last post by vinesh « 19 Jan 2013, 16:20
Replies: 8
by vinesh » 23 Dec 2012, 02:42

8 Replies

2137 Views

Last post by vinesh
19 Jan 2013, 16:20
Error during install..

Last post by jojo « 19 Jan 2013, 09:22
Replies: 3
by Electromancer » 18 Jan 2013, 07:08

3 Replies

1261 Views

Last post by jojo
19 Jan 2013, 09:22
customize customer.pl

Last post by shivendra « 19 Jan 2013, 06:48
Replies: 3
by shivendra » 18 Jan 2013, 13:05

3 Replies

3683 Views

Last post by shivendra
19 Jan 2013, 06:48
No close_time

Last post by zhakal « 19 Jan 2013, 03:32

by zhakal » 19 Jan 2013, 03:32

0 Replies

847 Views

Last post by zhakal
19 Jan 2013, 03:32
OTRS - LDAP integration

Last post by dhanesh « 18 Jan 2013, 20:31
Replies: 6
by Justin » 25 Apr 2012, 14:42

6 Replies

4815 Views

Last post by dhanesh
18 Jan 2013, 20:31
[CLOSE] can I reject emails with no subject

Last post by klausneil « 18 Jan 2013, 18:39
Replies: 17
by klausneil » 05 Dec 2012, 16:23

17 Replies

9955 Views

Last post by klausneil
18 Jan 2013, 18:39
Escalation Counter Shows Wrong

Last post by otrslanka « 18 Jan 2013, 16:21
Replies: 5
by otrslanka » 18 Jan 2013, 13:27

5 Replies

2085 Views

Last post by otrslanka
18 Jan 2013, 16:21
Add more filters

Last post by ZoltanBiro « 18 Jan 2013, 12:48
Replies: 5
by ZoltanBiro » 18 Jan 2013, 11:28

5 Replies

1856 Views

Last post by ZoltanBiro
18 Jan 2013, 12:48
¿Truncate and backup Database?

Last post by AVillar « 17 Jan 2013, 22:40
Replies: 15
by AVillar » 21 Sep 2012, 23:03

15 Replies

5058 Views

Last post by AVillar
17 Jan 2013, 22:40
OTRS update agents email with agent username

Last post by pituca « 17 Jan 2013, 21:13
Replies: 4
by pituca » 17 Jan 2013, 20:23

4 Replies

1372 Views

Last post by pituca
17 Jan 2013, 21:13
Integrating with Java

Last post by jmkdev « 17 Jan 2013, 18:43
Replies: 2
by jmkdev » 16 Jan 2013, 08:37

2 Replies

1197 Views

Last post by jmkdev
17 Jan 2013, 18:43
How to make a custom field mandatory?

Last post by crythias « 17 Jan 2013, 18:29
Replies: 5
by cvieira » 16 Jan 2013, 13:00

5 Replies

2091 Views

Last post by crythias
17 Jan 2013, 18:29
Setting the pending date on customer interface

Last post by rakos « 17 Jan 2013, 18:01

by rakos » 17 Jan 2013, 18:01

0 Replies

282 Views

Last post by rakos
17 Jan 2013, 18:01
[SOLVED] Pending Date (for pending* states): Invalid Date

Last post by ashley420 « 17 Jan 2013, 17:51
Replies: 1
by ashley420 » 17 Jan 2013, 16:59

1 Replies

1275 Views

Last post by ashley420
17 Jan 2013, 17:51
Button or URL Add to Agent frontend

Last post by reneeb « 17 Jan 2013, 17:06
Replies: 6
by TAFIT » 10 Jan 2013, 23:56

6 Replies

1838 Views

Last post by reneeb
17 Jan 2013, 17:06

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