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New ticket show ITSM general catalog ?

Last post by jojo « 26 Oct 2012, 12:39
Replies: 3
by MatijaTerzic » 26 Oct 2012, 11:59

3 Replies

683 Views

Last post by jojo
26 Oct 2012, 12:39
[SOLVED]CMDB configuration item details in database

Last post by BrianYin « 26 Oct 2012, 11:20
Replies: 4
by BrianYin » 26 Oct 2012, 05:36

4 Replies

2655 Views

Last post by BrianYin
26 Oct 2012, 11:20
[CANCELED] Working with sub-queues

Last post by palcic « 26 Oct 2012, 10:00
Replies: 4
by HervE » 03 Jan 2011, 18:09

4 Replies

2335 Views

Last post by palcic
26 Oct 2012, 10:00
[CERRADO] OTRS Close case

Last post by klausneil « 25 Oct 2012, 16:11

by klausneil » 25 Oct 2012, 16:11

0 Replies

484 Views

Last post by klausneil
25 Oct 2012, 16:11
Ticket Type field in Customer New Ticket Form

Last post by jojo « 25 Oct 2012, 13:50
Replies: 1
by leo5nidas » 25 Oct 2012, 13:42

1 Replies

1047 Views

Last post by jojo
25 Oct 2012, 13:50
[Solved] Single Sign-On - with non-latin names users LDAP

Last post by capitannemo « 25 Oct 2012, 10:29
Replies: 3
by capitannemo » 24 Oct 2012, 12:37

3 Replies

1365 Views

Last post by capitannemo
25 Oct 2012, 10:29
Ldap Integration missing customers

Last post by lkelly « 24 Oct 2012, 22:31
Replies: 5
by lkelly » 24 Oct 2012, 18:49

5 Replies

1438 Views

Last post by lkelly
24 Oct 2012, 22:31
Customer notifications for company ticket

Last post by crythias « 24 Oct 2012, 17:29
Replies: 3
by leinolaks » 24 Oct 2012, 13:16

3 Replies

481 Views

Last post by crythias
24 Oct 2012, 17:29
Permissions for Survey Module

Last post by Ibsenvila « 24 Oct 2012, 16:06
Replies: 3
by CHFiredancer » 10 Apr 2012, 19:14

3 Replies

1814 Views

Last post by Ibsenvila
24 Oct 2012, 16:06
Dependant Dynamic Fields?

Last post by crythias « 24 Oct 2012, 15:38
Replies: 14
by tcs » 21 Mar 2012, 21:50

14 Replies

11030 Views

Last post by crythias
24 Oct 2012, 15:38
My escalation notify before is not working

Last post by pluwum « 24 Oct 2012, 14:16
Replies: 6
by pluwum » 24 Oct 2012, 12:11

6 Replies

2287 Views

Last post by pluwum
24 Oct 2012, 14:16
S/MIME key not binding with email

Last post by gbil « 24 Oct 2012, 13:43

by gbil » 24 Oct 2012, 13:43

0 Replies

654 Views

Last post by gbil
24 Oct 2012, 13:43
customer<->config items

Last post by pluwum « 24 Oct 2012, 12:00
Replies: 2
by pluwum » 24 Oct 2012, 10:14

2 Replies

1095 Views

Last post by pluwum
24 Oct 2012, 12:00
OTRS 3.1.10 for Linux RHEL x MSSQL

Last post by brown « 24 Oct 2012, 09:04
Replies: 4
by Cristiano » 12 Sep 2012, 19:21

4 Replies

1541 Views

Last post by brown
24 Oct 2012, 09:04
[SOLVED]how can i add attribute in config.pm into database

Last post by BrianYin « 24 Oct 2012, 04:28
Replies: 10
by BrianYin » 22 Oct 2012, 09:29

10 Replies

5424 Views

Last post by BrianYin
24 Oct 2012, 04:28
How to change ticket zoom acticle body color from background

Last post by TritonTech « 23 Oct 2012, 18:16

by TritonTech » 23 Oct 2012, 18:16

0 Replies

333 Views

Last post by TritonTech
23 Oct 2012, 18:16
[Solved] no customer assigned check

Last post by Gabedot « 23 Oct 2012, 17:20
Replies: 12
by Gabedot » 23 Oct 2012, 10:33

12 Replies

3190 Views

Last post by Gabedot
23 Oct 2012, 17:20
Upgrading Windows Version of OTRS 3.0.7

Last post by meukmans « 23 Oct 2012, 16:56

by meukmans » 23 Oct 2012, 16:56

0 Replies

855 Views

Last post by meukmans
23 Oct 2012, 16:56
Notification before escalation

Last post by bkyeyune « 23 Oct 2012, 16:45
Replies: 5
by bkyeyune » 23 Oct 2012, 16:14

5 Replies

1292 Views

Last post by bkyeyune
23 Oct 2012, 16:45
Hiding fields based on other variables.

Last post by jojo « 23 Oct 2012, 15:21
Replies: 1
by eterjack » 23 Oct 2012, 15:14

1 Replies

1114 Views

Last post by jojo
23 Oct 2012, 15:21
Password encryption

Last post by crythias « 23 Oct 2012, 14:11
Replies: 1
by Longes » 23 Oct 2012, 13:52

1 Replies

688 Views

Last post by crythias
23 Oct 2012, 14:11
Display Time Ticket has spent in each queue

Last post by crythias « 23 Oct 2012, 14:05
Replies: 2
by bkyeyune » 23 Oct 2012, 09:04

2 Replies

1076 Views

Last post by crythias
23 Oct 2012, 14:05
Two different patterns for ticketnumbers?

Last post by jojo « 23 Oct 2012, 13:00
Replies: 3
by MartinSt » 22 Oct 2012, 11:31

3 Replies

1167 Views

Last post by jojo
23 Oct 2012, 13:00
keep email subject when replying from customer frontend

Last post by tpsupport « 23 Oct 2012, 09:58
Replies: 2
by tpsupport » 20 Sep 2012, 14:38

2 Replies

1166 Views

Last post by tpsupport
23 Oct 2012, 09:58
Fetching IMAP email using NTML Auth

Last post by jojo « 22 Oct 2012, 22:51
Replies: 5
by tufinanciera » 22 Oct 2012, 22:03

5 Replies

1408 Views

Last post by jojo
22 Oct 2012, 22:51
Custom reports using LDAP customers info.

Last post by mveron « 22 Oct 2012, 19:23

by mveron » 22 Oct 2012, 19:23

0 Replies

284 Views

Last post by mveron
22 Oct 2012, 19:23
drop down fields filters

Last post by djfinggaz « 22 Oct 2012, 15:42
Replies: 3
by djfinggaz » 15 Oct 2012, 10:57

3 Replies

1623 Views

Last post by djfinggaz
22 Oct 2012, 15:42
How to use the Address book?

Last post by jojo « 22 Oct 2012, 14:09
Replies: 6
by primecargo » 22 Oct 2012, 11:41

6 Replies

3330 Views

Last post by jojo
22 Oct 2012, 14:09
Conditional fields in zoom ticket screen

Last post by crythias « 22 Oct 2012, 14:02
Replies: 6
by leo5nidas » 19 Oct 2012, 15:08

6 Replies

2220 Views

Last post by crythias
22 Oct 2012, 14:02
My queue option is gone

Last post by kwitek « 22 Oct 2012, 08:53

by kwitek » 22 Oct 2012, 08:53

0 Replies

253 Views

Last post by kwitek
22 Oct 2012, 08:53
Update to OTRS helpdesk 3.1.11 breaks Firefox support

Last post by Kathleen61 « 22 Oct 2012, 00:33
Replies: 9
by Arno » 16 Oct 2012, 23:33

9 Replies

1734 Views

Last post by Kathleen61
22 Oct 2012, 00:33
connect OTRS with OA

Last post by BrianYin « 20 Oct 2012, 02:28
Replies: 5
by BrianYin » 19 Oct 2012, 04:19

5 Replies

3010 Views

Last post by BrianYin
20 Oct 2012, 02:28
Conditional fields in ticket form

Last post by leo5nidas « 19 Oct 2012, 19:05
Replies: 2
by leo5nidas » 16 Oct 2012, 14:47

2 Replies

1102 Views

Last post by leo5nidas
19 Oct 2012, 19:05
Event Notifications not sending out

Last post by crythias « 19 Oct 2012, 14:20
Replies: 7
by PeterB » 18 Oct 2012, 09:55

7 Replies

997 Views

Last post by crythias
19 Oct 2012, 14:20
Some of the emails arent reaching otrs

Last post by waelkd « 19 Oct 2012, 11:14
Replies: 6
by waelkd » 15 Oct 2012, 14:44

6 Replies

1850 Views

Last post by waelkd
19 Oct 2012, 11:14
Questions regarding backups on Windows XP

Last post by jojo « 19 Oct 2012, 10:32
Replies: 14
by Burori » 06 Sep 2011, 18:49

14 Replies

6069 Views

Last post by jojo
19 Oct 2012, 10:32
OTRS auto filter ticket

Last post by ipguy « 19 Oct 2012, 07:15
Replies: 7
by oscar » 08 Aug 2011, 12:38

7 Replies

5363 Views

Last post by ipguy
19 Oct 2012, 07:15
How to change the location of freetexts on new phonetickets?

Last post by yuri0001 « 19 Oct 2012, 06:22
Replies: 3
by guillo » 19 Jun 2012, 22:22

3 Replies

2030 Views

Last post by yuri0001
19 Oct 2012, 06:22
Poor performance when creating new phone tickets, OTRS 3.1.1

Last post by ccummings « 19 Oct 2012, 00:23
Replies: 11
by ccummings » 15 Oct 2012, 20:36

11 Replies

4723 Views

Last post by ccummings
19 Oct 2012, 00:23
OTRS Iphone App Queues Visibility

Last post by jreno « 18 Oct 2012, 17:58
Replies: 2
by jreno » 18 Oct 2012, 16:23

2 Replies

1230 Views

Last post by jreno
18 Oct 2012, 17:58
Filters on Tickets view in Agent Dashboard

Last post by StefaniaS « 18 Oct 2012, 09:33
Replies: 1
by StefaniaS » 09 Oct 2012, 17:00

1 Replies

779 Views

Last post by StefaniaS
18 Oct 2012, 09:33
Dynamic Fields not associated with ticket?

Last post by yuri0001 « 18 Oct 2012, 06:25
Replies: 2
by ccummings » 17 Oct 2012, 20:14

2 Replies

1893 Views

Last post by yuri0001
18 Oct 2012, 06:25
BUG: FAQ search results (from new phone), not found error

Last post by ccummings « 17 Oct 2012, 19:38
Replies: 1
by ccummings » 06 Sep 2012, 18:59

1 Replies

1781 Views

Last post by ccummings
17 Oct 2012, 19:38
Issue using Autohotkey

Last post by jojo « 17 Oct 2012, 16:37
Replies: 3
by Jill Meyer » 20 Sep 2012, 13:57

3 Replies

1484 Views

Last post by jojo
17 Oct 2012, 16:37
Notification Events: Possible to set mail headers?

Last post by Rmack09 « 17 Oct 2012, 16:25
Replies: 7
by shostakovich » 08 Aug 2011, 11:54

7 Replies

6340 Views

Last post by Rmack09
17 Oct 2012, 16:25
Tickets that need to be answered list?

Last post by Wormsek « 17 Oct 2012, 13:43
Replies: 2
by Wormsek » 16 Oct 2012, 09:57

2 Replies

768 Views

Last post by Wormsek
17 Oct 2012, 13:43
Customer ID's

Last post by crythias « 17 Oct 2012, 13:43
Replies: 3
by Dimmizer » 17 Oct 2012, 00:06

3 Replies

1292 Views

Last post by crythias
17 Oct 2012, 13:43
Linking CI compulsory with ITSM

Last post by Nikorag « 17 Oct 2012, 13:19

by Nikorag » 17 Oct 2012, 13:19

0 Replies

293 Views

Last post by Nikorag
17 Oct 2012, 13:19
Wrong result in stats (ITSMChange Count Changes)

Last post by mawi « 17 Oct 2012, 11:37

by mawi » 17 Oct 2012, 11:37

0 Replies

655 Views

Last post by mawi
17 Oct 2012, 11:37
how to remove customeruser from some service via web service

Last post by denbagusjkt « 17 Oct 2012, 11:08
Replies: 2
by denbagusjkt » 17 Oct 2012, 06:19

2 Replies

1745 Views

Last post by denbagusjkt
17 Oct 2012, 11:08

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