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Found no $GroupID for time_accounting!

Last post by reneeb « 31 Oct 2012, 09:28
Replies: 1
by eterjack » 31 Oct 2012, 04:54

1 Replies

2525 Views

Last post by reneeb
31 Oct 2012, 09:28
Adding a DynamicField to AgentTicketOverviewSmall.dtl

Last post by massimobianchi « 31 Oct 2012, 07:43
Replies: 4
by massimobianchi » 29 Oct 2012, 18:33

4 Replies

2403 Views

Last post by massimobianchi
31 Oct 2012, 07:43
OTRS Service Start

Last post by swathi « 31 Oct 2012, 07:25

by swathi » 31 Oct 2012, 07:25

0 Replies

575 Views

Last post by swathi
31 Oct 2012, 07:25
[SOLVED] Pending Reminder Notifications not sent

Last post by datablitz7 « 30 Oct 2012, 20:37

by datablitz7 » 30 Oct 2012, 20:37

0 Replies

1282 Views

Last post by datablitz7
30 Oct 2012, 20:37
Error after upgrade from 3.0 to 3.1

Last post by jojo « 30 Oct 2012, 18:54
Replies: 2
by tomekliw » 30 Oct 2012, 15:54

2 Replies

1749 Views

Last post by jojo
30 Oct 2012, 18:54
How to disable customer account auto creation when ...

Last post by gailghis « 30 Oct 2012, 17:13
Replies: 2
by gailghis » 30 Oct 2012, 16:45

2 Replies

896 Views

Last post by gailghis
30 Oct 2012, 17:13
Body message (Customer Ticket)

Last post by crythias « 30 Oct 2012, 13:58
Replies: 2
by nico54 » 03 Oct 2012, 10:24

2 Replies

1058 Views

Last post by crythias
30 Oct 2012, 13:58
[SOLVED] Change CustomerID depending on Mail-From

Last post by binerf « 30 Oct 2012, 13:58
Replies: 7
by binerf » 29 Oct 2012, 10:04

7 Replies

2768 Views

Last post by binerf
30 Oct 2012, 13:58
Why translation file can not affect customer frontend?

Last post by crythias « 30 Oct 2012, 13:56
Replies: 3
by BrianYin » 29 Oct 2012, 09:30

3 Replies

6015 Views

Last post by crythias
30 Oct 2012, 13:56
Change Services in Agent WebInterface

Last post by Sothoth « 30 Oct 2012, 13:21

by Sothoth » 30 Oct 2012, 13:21

0 Replies

545 Views

Last post by Sothoth
30 Oct 2012, 13:21
Fetch mail - problem IMAP

Last post by reneeb « 30 Oct 2012, 12:34
Replies: 1
by primosz » 04 Oct 2012, 10:38

1 Replies

1141 Views

Last post by reneeb
30 Oct 2012, 12:34
customer cannot login

Last post by reneeb « 30 Oct 2012, 12:32
Replies: 1
by vazza » 04 Oct 2012, 13:05

1 Replies

851 Views

Last post by reneeb
30 Oct 2012, 12:32
Sending CustomerID to nph-genericinterface.pl

Last post by leon « 30 Oct 2012, 10:17
Replies: 3
by tobylockyer » 15 Aug 2012, 11:02

3 Replies

9179 Views

Last post by leon
30 Oct 2012, 10:17
[SOLVED] Change "Tickets" name in Navigation Bar

Last post by rafaqf « 29 Oct 2012, 17:32
Replies: 2
by rafaqf » 29 Oct 2012, 16:47

2 Replies

1962 Views

Last post by rafaqf
29 Oct 2012, 17:32
Duplicate entry for key 1

Last post by jojo « 29 Oct 2012, 14:08
Replies: 2
by breun » 29 Oct 2012, 13:59

2 Replies

1656 Views

Last post by jojo
29 Oct 2012, 14:08
New ticket 1ste level, 2de level,.. drop down

Last post by jojo « 29 Oct 2012, 12:53
Replies: 1
by MatijaTerzic » 29 Oct 2012, 11:07

1 Replies

511 Views

Last post by jojo
29 Oct 2012, 12:53
TriggerEscalationStopEvents called for ArticleCreate

Last post by pluwum « 29 Oct 2012, 11:35

by pluwum » 29 Oct 2012, 11:35

0 Replies

676 Views

Last post by pluwum
29 Oct 2012, 11:35
Ghost agents - invalid agents appearing as options to assign

Last post by jojo « 28 Oct 2012, 08:32
Replies: 3
by ndelena » 22 Oct 2012, 23:24

3 Replies

783 Views

Last post by jojo
28 Oct 2012, 08:32
Manage escalation

Last post by jojo « 26 Oct 2012, 23:12
Replies: 1
by nPoday » 26 Oct 2012, 14:28

1 Replies

651 Views

Last post by jojo
26 Oct 2012, 23:12
Error upgrading OTRS 3.0 to 3.1

Last post by jojo « 26 Oct 2012, 23:11
Replies: 9
by dianis123 » 23 Oct 2012, 00:02

9 Replies

4047 Views

Last post by jojo
26 Oct 2012, 23:11
Article direction in database

Last post by crythias « 26 Oct 2012, 18:32
Replies: 1
by Nikorag » 26 Oct 2012, 18:14

1 Replies

406 Views

Last post by crythias
26 Oct 2012, 18:32
acl DynamicField per queue

Last post by crythias « 26 Oct 2012, 18:03
Replies: 5
by palcic » 26 Oct 2012, 07:49

5 Replies

1747 Views

Last post by crythias
26 Oct 2012, 18:03
PostMaster Oracle Errror

Last post by carlosgallego « 26 Oct 2012, 16:55

by carlosgallego » 26 Oct 2012, 16:55

0 Replies

1083 Views

Last post by carlosgallego
26 Oct 2012, 16:55
Customer with multiple IDs for LDAP

Last post by crythias « 26 Oct 2012, 13:21
Replies: 3
by BrianYin » 24 Oct 2012, 10:51

3 Replies

4802 Views

Last post by crythias
26 Oct 2012, 13:21
New ticket show ITSM general catalog ?

Last post by jojo « 26 Oct 2012, 12:39
Replies: 3
by MatijaTerzic » 26 Oct 2012, 11:59

3 Replies

745 Views

Last post by jojo
26 Oct 2012, 12:39
[SOLVED]CMDB configuration item details in database

Last post by BrianYin « 26 Oct 2012, 11:20
Replies: 4
by BrianYin » 26 Oct 2012, 05:36

4 Replies

3179 Views

Last post by BrianYin
26 Oct 2012, 11:20
[CANCELED] Working with sub-queues

Last post by palcic « 26 Oct 2012, 10:00
Replies: 4
by HervE » 03 Jan 2011, 18:09

4 Replies

2455 Views

Last post by palcic
26 Oct 2012, 10:00
[CERRADO] OTRS Close case

Last post by klausneil « 25 Oct 2012, 16:11

by klausneil » 25 Oct 2012, 16:11

0 Replies

521 Views

Last post by klausneil
25 Oct 2012, 16:11
Ticket Type field in Customer New Ticket Form

Last post by jojo « 25 Oct 2012, 13:50
Replies: 1
by leo5nidas » 25 Oct 2012, 13:42

1 Replies

1107 Views

Last post by jojo
25 Oct 2012, 13:50
[Solved] Single Sign-On - with non-latin names users LDAP

Last post by capitannemo « 25 Oct 2012, 10:29
Replies: 3
by capitannemo » 24 Oct 2012, 12:37

3 Replies

1490 Views

Last post by capitannemo
25 Oct 2012, 10:29
Ldap Integration missing customers

Last post by lkelly « 24 Oct 2012, 22:31
Replies: 5
by lkelly » 24 Oct 2012, 18:49

5 Replies

1554 Views

Last post by lkelly
24 Oct 2012, 22:31
Customer notifications for company ticket

Last post by crythias « 24 Oct 2012, 17:29
Replies: 3
by leinolaks » 24 Oct 2012, 13:16

3 Replies

530 Views

Last post by crythias
24 Oct 2012, 17:29
Permissions for Survey Module

Last post by Ibsenvila « 24 Oct 2012, 16:06
Replies: 3
by CHFiredancer » 10 Apr 2012, 19:14

3 Replies

1956 Views

Last post by Ibsenvila
24 Oct 2012, 16:06
Dependant Dynamic Fields?

Last post by crythias « 24 Oct 2012, 15:38
Replies: 14
by tcs » 21 Mar 2012, 21:50

14 Replies

12802 Views

Last post by crythias
24 Oct 2012, 15:38
My escalation notify before is not working

Last post by pluwum « 24 Oct 2012, 14:16
Replies: 6
by pluwum » 24 Oct 2012, 12:11

6 Replies

2411 Views

Last post by pluwum
24 Oct 2012, 14:16
S/MIME key not binding with email

Last post by gbil « 24 Oct 2012, 13:43

by gbil » 24 Oct 2012, 13:43

0 Replies

702 Views

Last post by gbil
24 Oct 2012, 13:43
customer<->config items

Last post by pluwum « 24 Oct 2012, 12:00
Replies: 2
by pluwum » 24 Oct 2012, 10:14

2 Replies

1151 Views

Last post by pluwum
24 Oct 2012, 12:00
OTRS 3.1.10 for Linux RHEL x MSSQL

Last post by brown « 24 Oct 2012, 09:04
Replies: 4
by Cristiano » 12 Sep 2012, 19:21

4 Replies

1625 Views

Last post by brown
24 Oct 2012, 09:04
[SOLVED]how can i add attribute in config.pm into database

Last post by BrianYin « 24 Oct 2012, 04:28
Replies: 10
by BrianYin » 22 Oct 2012, 09:29

10 Replies

6383 Views

Last post by BrianYin
24 Oct 2012, 04:28
How to change ticket zoom acticle body color from background

Last post by TritonTech « 23 Oct 2012, 18:16

by TritonTech » 23 Oct 2012, 18:16

0 Replies

370 Views

Last post by TritonTech
23 Oct 2012, 18:16
[Solved] no customer assigned check

Last post by Gabedot « 23 Oct 2012, 17:20
Replies: 12
by Gabedot » 23 Oct 2012, 10:33

12 Replies

3430 Views

Last post by Gabedot
23 Oct 2012, 17:20
Upgrading Windows Version of OTRS 3.0.7

Last post by meukmans « 23 Oct 2012, 16:56

by meukmans » 23 Oct 2012, 16:56

0 Replies

907 Views

Last post by meukmans
23 Oct 2012, 16:56
Notification before escalation

Last post by bkyeyune « 23 Oct 2012, 16:45
Replies: 5
by bkyeyune » 23 Oct 2012, 16:14

5 Replies

1381 Views

Last post by bkyeyune
23 Oct 2012, 16:45
Hiding fields based on other variables.

Last post by jojo « 23 Oct 2012, 15:21
Replies: 1
by eterjack » 23 Oct 2012, 15:14

1 Replies

1195 Views

Last post by jojo
23 Oct 2012, 15:21
Password encryption

Last post by crythias « 23 Oct 2012, 14:11
Replies: 1
by Longes » 23 Oct 2012, 13:52

1 Replies

724 Views

Last post by crythias
23 Oct 2012, 14:11
Display Time Ticket has spent in each queue

Last post by crythias « 23 Oct 2012, 14:05
Replies: 2
by bkyeyune » 23 Oct 2012, 09:04

2 Replies

1141 Views

Last post by crythias
23 Oct 2012, 14:05
Two different patterns for ticketnumbers?

Last post by jojo « 23 Oct 2012, 13:00
Replies: 3
by MartinSt » 22 Oct 2012, 11:31

3 Replies

1269 Views

Last post by jojo
23 Oct 2012, 13:00
keep email subject when replying from customer frontend

Last post by tpsupport « 23 Oct 2012, 09:58
Replies: 2
by tpsupport » 20 Sep 2012, 14:38

2 Replies

1221 Views

Last post by tpsupport
23 Oct 2012, 09:58
Fetching IMAP email using NTML Auth

Last post by jojo « 22 Oct 2012, 22:51
Replies: 5
by tufinanciera » 22 Oct 2012, 22:03

5 Replies

1559 Views

Last post by jojo
22 Oct 2012, 22:51
Custom reports using LDAP customers info.

Last post by mveron « 22 Oct 2012, 19:23

by mveron » 22 Oct 2012, 19:23

0 Replies

314 Views

Last post by mveron
22 Oct 2012, 19:23

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