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99 Topics

681 Posts

Last post Module for Customer Web Inter…
by salacryl View the latest post
13 Nov 2022, 14:49

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

95932 Views

Last post by fvictorio
04 Aug 2016, 14:05

Topics

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Last post

Customization the files in the OTRS

Last post by williamrobert1983 « 27 Feb 2014, 12:06
Replies: 6
by williamrobert1983 » 26 Feb 2014, 07:45

6 Replies

3236 Views

Last post by williamrobert1983
27 Feb 2014, 12:06
Respond an Article

Last post by alonso5 « 26 Feb 2014, 18:25
Replies: 5
by alonso5 » 21 Feb 2014, 16:23

5 Replies

2492 Views

Last post by alonso5
26 Feb 2014, 18:25
Create Slave Tickets When we create ticket?

Last post by williamrobert1983 « 26 Feb 2014, 07:32
Replies: 5
by williamrobert1983 » 21 Feb 2014, 05:38

5 Replies

2689 Views

Last post by williamrobert1983
26 Feb 2014, 07:32
Can't locate object method "GetUserData" via package "Kernel

Last post by crythias « 25 Feb 2014, 16:43
Replies: 7
by remo » 23 Feb 2014, 00:30

7 Replies

5831 Views

Last post by crythias
25 Feb 2014, 16:43
Updating & Closing Tickets - Outside of OTRS

Last post by jojo « 24 Feb 2014, 18:10
Replies: 1
by MrShinken » 24 Feb 2014, 17:53

1 Replies

1314 Views

Last post by jojo
24 Feb 2014, 18:10
how to customize statistic report page

Last post by shailesh « 24 Feb 2014, 07:32

by shailesh » 24 Feb 2014, 07:32

0 Replies

1084 Views

Last post by shailesh
24 Feb 2014, 07:32
Upgrade Version otrs-3.1.11 to otrs-3.3.2

Last post by crythias « 19 Feb 2014, 15:27
Replies: 4
by williamrobert1983 » 19 Feb 2014, 11:56

4 Replies

2305 Views

Last post by crythias
19 Feb 2014, 15:27
How to align submenu in the Ticket Zoom?

Last post by jojo « 19 Feb 2014, 07:58
Replies: 1
by williamrobert1983 » 19 Feb 2014, 06:56

1 Replies

1328 Views

Last post by jojo
19 Feb 2014, 07:58
Survey Stats in Dashboard

Last post by franklinfarias « 14 Feb 2014, 21:08

by franklinfarias » 14 Feb 2014, 21:08

0 Replies

1577 Views

Last post by franklinfarias
14 Feb 2014, 21:08
AgentTicketResponsible submenu is not display in TicketZoom

Last post by jojo « 12 Feb 2014, 10:26
Replies: 2
by williamrobert1983 » 12 Feb 2014, 05:19

2 Replies

1870 Views

Last post by jojo
12 Feb 2014, 10:26
Insufficient Rights Message In OTRS

Last post by williamrobert1983 « 12 Feb 2014, 05:14
Replies: 3
by williamrobert1983 » 11 Feb 2014, 07:34

3 Replies

3032 Views

Last post by williamrobert1983
12 Feb 2014, 05:14
Can not Upgrade the Packages from 3.2.11 to 3.32

Last post by wurzel « 08 Feb 2014, 21:09
Replies: 1
by williamrobert1983 » 07 Feb 2014, 11:18

1 Replies

1246 Views

Last post by wurzel
08 Feb 2014, 21:09
Accessing Queue or QueueId from TicketNumberGenerator

Last post by crythias « 29 Jan 2014, 16:54
Replies: 7
by zahmaci » 28 Jan 2014, 16:49

7 Replies

2949 Views

Last post by crythias
29 Jan 2014, 16:54
I can not install ITSMConfigurationManagement in otrs-3.2.11

Last post by williamrobert1983 « 22 Jan 2014, 09:24

by williamrobert1983 » 22 Jan 2014, 09:24

0 Replies

1068 Views

Last post by williamrobert1983
22 Jan 2014, 09:24
Mod_Perl is not built-in in the OTRS 3.3.3 windows installer

Last post by paladinzhy « 20 Jan 2014, 01:20
Replies: 2
by paladinzhy » 17 Jan 2014, 05:37

2 Replies

1903 Views

Last post by paladinzhy
20 Jan 2014, 01:20
Error 500 & Can't use an undefined value as a HASH reference

Last post by luppolo « 17 Jan 2014, 14:02
Replies: 2
by luppolo » 16 Jan 2014, 18:41

2 Replies

3357 Views

Last post by luppolo
17 Jan 2014, 14:02
Field/Trip/Distance -field in Ticket

Last post by jojo « 17 Jan 2014, 13:49
Replies: 1
by Idontgot » 17 Jan 2014, 13:02

1 Replies

1311 Views

Last post by jojo
17 Jan 2014, 13:49
TicketLockUpdate only occour on manual lock

Last post by crythias « 12 Jan 2014, 15:18
Replies: 3
by lordgamez » 05 Oct 2011, 12:28

3 Replies

3140 Views

Last post by crythias
12 Jan 2014, 15:18
Cron Job is not running automatically in OTRS-3.3.2 Version

Last post by williamrobert1983 « 09 Jan 2014, 11:46
Replies: 7
by williamrobert1983 » 09 Jan 2014, 05:31

7 Replies

4854 Views

Last post by williamrobert1983
09 Jan 2014, 11:46
SearchProfile in NavigationBar of customer interface

Last post by reneeb « 06 Jan 2014, 12:35
Replies: 3
by Gunjan » 06 Jan 2014, 05:58

3 Replies

18926 Views

Last post by reneeb
06 Jan 2014, 12:35
eclipse development env compile error

Last post by jayenho « 06 Jan 2014, 11:44
Replies: 19
by jayenho » 24 Dec 2013, 10:37

19 Replies

10869 Views

Last post by jayenho
06 Jan 2014, 11:44
Toolbar module for customer portal

Last post by Gunjan « 03 Jan 2014, 08:25
Replies: 22
by Gunjan » 24 Dec 2013, 08:39

22 Replies

8934 Views

Last post by Gunjan
03 Jan 2014, 08:25
How to avoid loading all dropdown if we choose one dropdown?

Last post by jojo « 01 Jan 2014, 15:26
Replies: 1
by williamrobert1983 » 30 Dec 2013, 08:29

1 Replies

1090 Views

Last post by jojo
01 Jan 2014, 15:26
Ticket Creation is too slow if i use many dynamic fields

Last post by williamrobert1983 « 30 Dec 2013, 12:16
Replies: 4
by williamrobert1983 » 30 Dec 2013, 08:39

4 Replies

2316 Views

Last post by williamrobert1983
30 Dec 2013, 12:16
FAQ package with MSSQL

Last post by aslam « 26 Dec 2013, 18:00

by aslam » 26 Dec 2013, 18:00

0 Replies

843 Views

Last post by aslam
26 Dec 2013, 18:00
OTRS change request logging from command line

Last post by reneeb « 25 Dec 2013, 12:38
Replies: 1
by nagabhus » 25 Dec 2013, 10:43

1 Replies

1836 Views

Last post by reneeb
25 Dec 2013, 12:38
issue with postmaster filter

Last post by reneeb « 23 Dec 2013, 16:45
Replies: 2
by jj99 » 06 Jul 2013, 14:50

2 Replies

2219 Views

Last post by reneeb
23 Dec 2013, 16:45
Automate logging of OTRS change requests from command line

Last post by nagabhus « 23 Dec 2013, 09:11
Replies: 4
by nagabhus » 20 Dec 2013, 09:20

4 Replies

2528 Views

Last post by nagabhus
23 Dec 2013, 09:11
Assign process to ticket

Last post by dstover « 17 Dec 2013, 17:51

by dstover » 17 Dec 2013, 17:51

0 Replies

1038 Views

Last post by dstover
17 Dec 2013, 17:51
Ticket Zoom Page not updated after run the CRON Job??

Last post by williamrobert1983 « 16 Dec 2013, 09:21
Replies: 13
by williamrobert1983 » 09 Dec 2013, 09:39

13 Replies

3985 Views

Last post by williamrobert1983
16 Dec 2013, 09:21
How to Hide 'Link' button On a particular condition

Last post by Gunjan « 09 Dec 2013, 12:32
Replies: 3
by Gunjan » 09 Dec 2013, 06:44

3 Replies

1450 Views

Last post by Gunjan
09 Dec 2013, 12:32
How to configure dynamic fields in Customize Module in OTRS?

Last post by williamrobert1983 « 09 Dec 2013, 06:08
Replies: 2
by williamrobert1983 » 04 Dec 2013, 11:18

2 Replies

1593 Views

Last post by williamrobert1983
09 Dec 2013, 06:08
Set Computed Value in the dynamic field

Last post by mabu « 06 Dec 2013, 16:49
Replies: 1
by GMunjal » 12 Nov 2013, 07:32

1 Replies

1026 Views

Last post by mabu
06 Dec 2013, 16:49
SMIME and Email address detection is case sensitive

Last post by jojo « 06 Dec 2013, 16:23
Replies: 1
by michas » 06 Dec 2013, 15:43

1 Replies

1791 Views

Last post by jojo
06 Dec 2013, 16:23
Ticket detection based on Mailadress

Last post by crythias « 06 Dec 2013, 16:23
Replies: 4
by prauscher » 06 Dec 2013, 01:46

4 Replies

1718 Views

Last post by crythias
06 Dec 2013, 16:23
How to Retrieve form data on perl module

Last post by mabu « 06 Dec 2013, 14:06
Replies: 1
by GMunjal » 05 Dec 2013, 07:53

1 Replies

1375 Views

Last post by mabu
06 Dec 2013, 14:06
Show custom link on AgentTicketZoom

Last post by crythias « 05 Dec 2013, 15:54
Replies: 4
by GMunjal » 22 Nov 2013, 12:04

4 Replies

1959 Views

Last post by crythias
05 Dec 2013, 15:54
How to show values on new web page

Last post by jojo « 04 Dec 2013, 19:55
Replies: 9
by GMunjal » 03 Dec 2013, 07:01

9 Replies

3324 Views

Last post by jojo
04 Dec 2013, 19:55
Dynamically show data in the form of table on frontend

Last post by GMunjal « 02 Dec 2013, 07:30
Replies: 2
by GMunjal » 28 Nov 2013, 07:43

2 Replies

1372 Views

Last post by GMunjal
02 Dec 2013, 07:30
Customize CustomerTicketMessage with TicketFreeText

Last post by crythias « 27 Nov 2013, 14:24
Replies: 5
by rtocci62 » 22 Nov 2013, 14:08

5 Replies

3858 Views

Last post by crythias
27 Nov 2013, 14:24
Create custom dropdown field for new tickets.

Last post by Lubomirsb « 25 Nov 2013, 15:26
Replies: 7
by Lubomirsb » 15 Nov 2013, 15:50

7 Replies

4190 Views

Last post by Lubomirsb
25 Nov 2013, 15:26
Stability problems with OTRS on Windows

Last post by rtocci62 « 21 Nov 2013, 14:04
Replies: 2
by rtocci62 » 29 Jul 2013, 11:28

2 Replies

2035 Views

Last post by rtocci62
21 Nov 2013, 14:04
Customize "Link" functionality

Last post by crythias « 20 Nov 2013, 15:31
Replies: 7
by GMunjal » 18 Nov 2013, 13:48

7 Replies

2622 Views

Last post by crythias
20 Nov 2013, 15:31
ITSM CI Search customizing

Last post by straenkner « 20 Nov 2013, 14:10

by straenkner » 20 Nov 2013, 14:10

0 Replies

783 Views

Last post by straenkner
20 Nov 2013, 14:10
SOAP Interface to OTRS

Last post by dstover « 19 Nov 2013, 21:48

by dstover » 19 Nov 2013, 21:48

0 Replies

791 Views

Last post by dstover
19 Nov 2013, 21:48
Error Message: Need TicketID!

Last post by alonso5 « 15 Nov 2013, 16:25
Replies: 2
by alonso5 » 15 Nov 2013, 12:48

2 Replies

1792 Views

Last post by alonso5
15 Nov 2013, 16:25
Custom Ticket

Last post by crythias « 13 Nov 2013, 17:25
Replies: 1
by pstanbra » 08 Nov 2013, 12:31

1 Replies

1850 Views

Last post by crythias
13 Nov 2013, 17:25
New phone ticket:Createticket Event setowner not working

Last post by marcmoennikes « 08 Nov 2013, 17:27

by marcmoennikes » 08 Nov 2013, 17:27

0 Replies

1040 Views

Last post by marcmoennikes
08 Nov 2013, 17:27
Relation between Tickets and CIs in DB

Last post by reneeb « 02 Nov 2013, 17:48
Replies: 2
by JC88 » 23 Oct 2013, 19:09

2 Replies

1777 Views

Last post by reneeb
02 Nov 2013, 17:48
How to add "unchanged duration" to Dashboard

Last post by Rene_1981 « 31 Oct 2013, 23:28
Replies: 1
by HervE » 05 Jan 2012, 11:02

1 Replies

1984 Views

Last post by Rene_1981
31 Oct 2013, 23:28

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