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Open only a single ticket for follow-ups to a closed ticket

Last post by rblst « 28 Feb 2012, 12:10

by rblst » 28 Feb 2012, 12:10

0 Replies

349 Views

Last post by rblst
28 Feb 2012, 12:10
Is there upper limit in "users - groups" setting?

Last post by qqyygg « 28 Feb 2012, 10:43

by qqyygg » 28 Feb 2012, 10:43

0 Replies

531 Views

Last post by qqyygg
28 Feb 2012, 10:43
Change Default Language

Last post by skullz « 28 Feb 2012, 04:06
Replies: 8
by skullz » 24 Feb 2012, 04:12

8 Replies

5877 Views

Last post by skullz
28 Feb 2012, 04:06
Password Reset Email

Last post by micshi « 28 Feb 2012, 03:39
Replies: 1
by carnold » 28 Feb 2012, 03:05

1 Replies

1455 Views

Last post by micshi
28 Feb 2012, 03:39
Limited GenericAgent note !?

Last post by majo053 « 27 Feb 2012, 22:34
Replies: 2
by majo053 » 27 Feb 2012, 21:57

2 Replies

1532 Views

Last post by majo053
27 Feb 2012, 22:34
One customer to many companies

Last post by jojo « 27 Feb 2012, 18:33
Replies: 9
by leandro_abilio » 24 Feb 2012, 14:30

9 Replies

4600 Views

Last post by jojo
27 Feb 2012, 18:33
Ticket opening restricted only for resgistered customers

Last post by aramos « 27 Feb 2012, 18:18

by aramos » 27 Feb 2012, 18:18

0 Replies

386 Views

Last post by aramos
27 Feb 2012, 18:18
Add a created field to the agent interface in the column

Last post by kanorro « 27 Feb 2012, 17:59

by kanorro » 27 Feb 2012, 17:59

0 Replies

560 Views

Last post by kanorro
27 Feb 2012, 17:59
Error During Ajax Communication

Last post by carnold « 27 Feb 2012, 16:15
Replies: 2
by carnold » 24 Feb 2012, 19:20

2 Replies

1535 Views

Last post by carnold
27 Feb 2012, 16:15
How to alert customer that ticket has changed

Last post by lhons « 27 Feb 2012, 14:23
Replies: 2
by lhons » 24 Feb 2012, 18:31

2 Replies

1243 Views

Last post by lhons
27 Feb 2012, 14:23
How to use a predefined format when we reply to a ticket

Last post by otrslanka « 27 Feb 2012, 13:23

by otrslanka » 27 Feb 2012, 13:23

0 Replies

603 Views

Last post by otrslanka
27 Feb 2012, 13:23
smtp_problem

Last post by jojo « 27 Feb 2012, 12:56
Replies: 3
by nakul » 24 Feb 2012, 06:56

3 Replies

1176 Views

Last post by jojo
27 Feb 2012, 12:56
Panic! No UserData for user:

Last post by sameer666 « 27 Feb 2012, 12:46
Replies: 6
by sameer666 » 22 Feb 2012, 06:51

6 Replies

2916 Views

Last post by sameer666
27 Feb 2012, 12:46
Unlock tickets view.

Last post by micshi « 27 Feb 2012, 12:28
Replies: 1
by spiderpig » 26 Feb 2012, 16:59

1 Replies

1208 Views

Last post by micshi
27 Feb 2012, 12:28
Email notification when assigning responsible

Last post by micshi « 27 Feb 2012, 07:21
Replies: 3
by spiderpig » 21 Feb 2012, 19:13

3 Replies

2177 Views

Last post by micshi
27 Feb 2012, 07:21
Creating new stat.

Last post by spiderpig « 27 Feb 2012, 00:36

by spiderpig » 27 Feb 2012, 00:36

0 Replies

518 Views

Last post by spiderpig
27 Feb 2012, 00:36
migrating to new hardware and server name

Last post by Wolfgangf « 26 Feb 2012, 09:56
Replies: 3
by ayesjm » 20 Feb 2012, 13:25

3 Replies

1705 Views

Last post by Wolfgangf
26 Feb 2012, 09:56
Servererror when viewing ticket (Malformed UTF-8)

Last post by jpr « 25 Feb 2012, 11:56
Replies: 1
by Frippe » 22 Feb 2012, 14:49

1 Replies

1127 Views

Last post by jpr
25 Feb 2012, 11:56
Closed tickets showing in Open view

Last post by ffgasoto « 24 Feb 2012, 23:43
Replies: 1
by ffgasoto » 24 Feb 2012, 22:59

1 Replies

409 Views

Last post by ffgasoto
24 Feb 2012, 23:43
Notifications not sending to all users

Last post by achisholm « 24 Feb 2012, 20:49

by achisholm » 24 Feb 2012, 20:49

0 Replies

410 Views

Last post by achisholm
24 Feb 2012, 20:49
Dynamic fields option

Last post by pacal « 24 Feb 2012, 19:38
Replies: 6
by pacal » 24 Feb 2012, 19:03

6 Replies

3618 Views

Last post by pacal
24 Feb 2012, 19:38
Error after 3.1.1 upgrade

Last post by GEACAM « 24 Feb 2012, 14:21
Replies: 1
by GEACAM » 23 Feb 2012, 15:18

1 Replies

1504 Views

Last post by GEACAM
24 Feb 2012, 14:21
Single Signon for customers

Last post by falsch « 24 Feb 2012, 13:34

by falsch » 24 Feb 2012, 13:34

0 Replies

478 Views

Last post by falsch
24 Feb 2012, 13:34
CMDB and linking hardware

Last post by anders « 24 Feb 2012, 09:16

by anders » 24 Feb 2012, 09:16

0 Replies

420 Views

Last post by anders
24 Feb 2012, 09:16
Translate merged ticket message

Last post by micshi « 24 Feb 2012, 03:36
Replies: 1
by Eraserhead » 24 Feb 2012, 02:25

1 Replies

1430 Views

Last post by micshi
24 Feb 2012, 03:36
One customer to many companies

Last post by jojo « 23 Feb 2012, 22:14
Replies: 1
by leandro_abilio » 23 Feb 2012, 19:50

1 Replies

735 Views

Last post by jojo
23 Feb 2012, 22:14
Add a custom field

Last post by pacal « 23 Feb 2012, 20:24
Replies: 2
by pacal » 22 Feb 2012, 18:53

2 Replies

1598 Views

Last post by pacal
23 Feb 2012, 20:24
Problems with statistics

Last post by jd_munoz « 23 Feb 2012, 15:41

by jd_munoz » 23 Feb 2012, 15:41

0 Replies

396 Views

Last post by jd_munoz
23 Feb 2012, 15:41
About otrs backup file in windows

Last post by Ann « 23 Feb 2012, 10:15

by Ann » 23 Feb 2012, 10:15

0 Replies

632 Views

Last post by Ann
23 Feb 2012, 10:15
OTRS for basic IT Asset management

Last post by yuri0001 « 23 Feb 2012, 10:13
Replies: 1
by desai_amogh » 23 Feb 2012, 09:39

1 Replies

3231 Views

Last post by yuri0001
23 Feb 2012, 10:13
[Solved] Show/Hide FreeTextField in Ticket information panel

Last post by LionelC « 23 Feb 2012, 09:39
Replies: 2
by LionelC » 22 Feb 2012, 18:01

2 Replies

1159 Views

Last post by LionelC
23 Feb 2012, 09:39
Script or mysql insert to merge tickets in the backend

Last post by Wolfgangf « 23 Feb 2012, 08:22
Replies: 2
by elupochi » 15 Feb 2012, 21:03

2 Replies

1181 Views

Last post by Wolfgangf
23 Feb 2012, 08:22
Survey module 2.1.1 error

Last post by Mydnyte « 23 Feb 2012, 01:36
Replies: 4
by sameer666 » 16 Feb 2012, 21:11

4 Replies

2804 Views

Last post by Mydnyte
23 Feb 2012, 01:36
[SOLVED] Survey no longer working after 3.1.1 update

Last post by Mydnyte « 23 Feb 2012, 01:10

by Mydnyte » 23 Feb 2012, 01:10

0 Replies

958 Views

Last post by Mydnyte
23 Feb 2012, 01:10
Charset Oracle Database

Last post by joserribeiro26 « 22 Feb 2012, 17:12

by joserribeiro26 » 22 Feb 2012, 17:12

0 Replies

874 Views

Last post by joserribeiro26
22 Feb 2012, 17:12
"HERE" appears in my footer

Last post by jojo « 22 Feb 2012, 17:00
Replies: 8
by altjx » 22 Feb 2012, 07:11

8 Replies

3670 Views

Last post by jojo
22 Feb 2012, 17:00
Free Text - please school me

Last post by yuri0001 « 22 Feb 2012, 15:39
Replies: 7
by Gunz » 11 Aug 2010, 02:49

7 Replies

4350 Views

Last post by yuri0001
22 Feb 2012, 15:39
slow

Last post by Wolfgangf « 22 Feb 2012, 14:57
Replies: 1
by nakul » 22 Feb 2012, 14:09

1 Replies

732 Views

Last post by Wolfgangf
22 Feb 2012, 14:57
Problem list view Services customer

Last post by francesco85 « 22 Feb 2012, 10:52

by francesco85 » 22 Feb 2012, 10:52

0 Replies

613 Views

Last post by francesco85
22 Feb 2012, 10:52
otrs not fetching the mails

Last post by virtuaposta « 22 Feb 2012, 10:22
Replies: 2
by virtuaposta » 22 Feb 2012, 08:30

2 Replies

682 Views

Last post by virtuaposta
22 Feb 2012, 10:22
Different views for different users on ChangeOverviewSmall

Last post by Heschbeld « 22 Feb 2012, 09:50

by Heschbeld » 22 Feb 2012, 09:50

0 Replies

391 Views

Last post by Heschbeld
22 Feb 2012, 09:50
Login page just hanging

Last post by altjx « 22 Feb 2012, 07:10
Replies: 2
by altjx » 21 Feb 2012, 21:49

2 Replies

1772 Views

Last post by altjx
22 Feb 2012, 07:10
Add a custom field

Last post by pacal « 21 Feb 2012, 21:56

by pacal » 21 Feb 2012, 21:56

0 Replies

874 Views

Last post by pacal
21 Feb 2012, 21:56
Delete and backup

Last post by Wolfgangf « 21 Feb 2012, 20:50
Replies: 1
by dhanasekar » 21 Feb 2012, 11:14

1 Replies

1131 Views

Last post by Wolfgangf
21 Feb 2012, 20:50
Escalation tickets time wrong

Last post by micshi « 21 Feb 2012, 16:18
Replies: 2
by betkomi » 21 Feb 2012, 10:43

2 Replies

1306 Views

Last post by micshi
21 Feb 2012, 16:18
Dashlet to view tickets needing followup

Last post by jeffmo « 20 Feb 2012, 23:56
Replies: 6
by jeffmo » 06 Feb 2012, 17:23

6 Replies

2086 Views

Last post by jeffmo
20 Feb 2012, 23:56
Moving set of tickets from one queue to another

Last post by jojo « 20 Feb 2012, 18:33
Replies: 1
by timoh » 20 Feb 2012, 18:19

1 Replies

484 Views

Last post by jojo
20 Feb 2012, 18:33
Disable AddNote notification

Last post by gogaman « 20 Feb 2012, 17:02
Replies: 4
by gogaman » 16 Feb 2012, 17:37

4 Replies

1951 Views

Last post by gogaman
20 Feb 2012, 17:02
Change ticket state in agent interface

Last post by gogaman « 20 Feb 2012, 16:57
Replies: 2
by gogaman » 20 Feb 2012, 14:23

2 Replies

1003 Views

Last post by gogaman
20 Feb 2012, 16:57
OTRS dropping headers from Outlook

Last post by jfreeman2nc « 20 Feb 2012, 16:22

by jfreeman2nc » 20 Feb 2012, 16:22

0 Replies

812 Views

Last post by jfreeman2nc
20 Feb 2012, 16:22

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