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[RESOLVED] Pending auto close+

Last post by iztok « 21 Mar 2011, 09:27
Replies: 6
by iztok » 10 Mar 2011, 16:02

6 Replies

2269 Views

Last post by iztok
21 Mar 2011, 09:27
Closed Date

Last post by Daniel Obee « 21 Mar 2011, 07:36
Replies: 3
by annafoxcroft » 15 Mar 2011, 13:09

3 Replies

1807 Views

Last post by Daniel Obee
21 Mar 2011, 07:36
Install OTRS Database Separately

Last post by Wolfgangf « 21 Mar 2011, 06:20
Replies: 1
by ponomy » 21 Mar 2011, 04:50

1 Replies

1267 Views

Last post by Wolfgangf
21 Mar 2011, 06:20
Can I import service item from csv file ?

Last post by ponomy « 21 Mar 2011, 04:33
Replies: 2
by ponomy » 17 Mar 2011, 06:53

2 Replies

1589 Views

Last post by ponomy
21 Mar 2011, 04:33
Can't send email

Last post by vivtho « 21 Mar 2011, 01:26

by vivtho » 21 Mar 2011, 01:26

0 Replies

604 Views

Last post by vivtho
21 Mar 2011, 01:26
Close button not showing at the top of tickets

Last post by rohit1 « 20 Mar 2011, 16:15
Replies: 2
by rohit1 » 18 Mar 2011, 10:28

2 Replies

1383 Views

Last post by rohit1
20 Mar 2011, 16:15
How to shuffle between diff state of ticket in status view

Last post by rohit1 « 20 Mar 2011, 16:14

by rohit1 » 20 Mar 2011, 16:14

0 Replies

577 Views

Last post by rohit1
20 Mar 2011, 16:14
Installing on a hosted server

Last post by jojo « 18 Mar 2011, 21:43
Replies: 1
by vivtho » 18 Mar 2011, 21:28

1 Replies

1308 Views

Last post by jojo
18 Mar 2011, 21:43
Escalation DecayTime

Last post by Giulio Soleni « 18 Mar 2011, 17:50

by Giulio Soleni » 18 Mar 2011, 17:50

0 Replies

896 Views

Last post by Giulio Soleni
18 Mar 2011, 17:50
Fetch time

Last post by crythias « 18 Mar 2011, 17:07
Replies: 1
by PCS David » 18 Mar 2011, 17:05

1 Replies

788 Views

Last post by crythias
18 Mar 2011, 17:07
Impossible to send message

Last post by crythias « 18 Mar 2011, 16:44
Replies: 3
by yennick » 18 Mar 2011, 14:16

3 Replies

17174 Views

Last post by crythias
18 Mar 2011, 16:44
Ticket Escalation outside Business hours

Last post by Burningred « 18 Mar 2011, 16:08
Replies: 3
by Burningred » 18 Mar 2011, 07:24

3 Replies

1474 Views

Last post by Burningred
18 Mar 2011, 16:08
OTRS 3 Working With MSSQL Database

Last post by jojo « 18 Mar 2011, 14:35
Replies: 1
by Hunter1978 » 18 Mar 2011, 14:23

1 Replies

925 Views

Last post by jojo
18 Mar 2011, 14:35
active directory integration problem

Last post by opt1k « 18 Mar 2011, 13:39

by opt1k » 18 Mar 2011, 13:39

0 Replies

721 Views

Last post by opt1k
18 Mar 2011, 13:39
Ticket from mail automatically closed

Last post by grognotrigone « 18 Mar 2011, 11:08

by grognotrigone » 18 Mar 2011, 11:08

0 Replies

672 Views

Last post by grognotrigone
18 Mar 2011, 11:08
X-Headers problem

Last post by ArielRauch « 18 Mar 2011, 11:07
Replies: 11
by ArielRauch » 17 Mar 2011, 09:55

11 Replies

3641 Views

Last post by ArielRauch
18 Mar 2011, 11:07
Address Book - How do you enable it?

Last post by Misa Zed « 18 Mar 2011, 10:28
Replies: 6
by rlwse » 14 Nov 2010, 01:58

6 Replies

7181 Views

Last post by Misa Zed
18 Mar 2011, 10:28
Time Units

Last post by avineshp « 18 Mar 2011, 06:07

by avineshp » 18 Mar 2011, 06:07

0 Replies

619 Views

Last post by avineshp
18 Mar 2011, 06:07
upgrading 2.4.7 to 3.0.6

Last post by crythias « 17 Mar 2011, 17:43
Replies: 1
by jamzigy » 17 Mar 2011, 14:48

1 Replies

1303 Views

Last post by crythias
17 Mar 2011, 17:43
Set ticket owner (to customer) upon ticket creation

Last post by crythias « 17 Mar 2011, 17:39
Replies: 1
by iztok » 17 Mar 2011, 14:14

1 Replies

1186 Views

Last post by crythias
17 Mar 2011, 17:39
What does message mean in my log ?

Last post by crythias « 17 Mar 2011, 17:33
Replies: 1
by ponomy » 17 Mar 2011, 06:24

1 Replies

1634 Views

Last post by crythias
17 Mar 2011, 17:33
LDAP Backend DN Question

Last post by sgadow « 17 Mar 2011, 17:16
Replies: 2
by sgadow » 11 Mar 2011, 16:51

2 Replies

1598 Views

Last post by sgadow
17 Mar 2011, 17:16
CustomerTicketZoom next state

Last post by jaspervelders « 17 Mar 2011, 16:45

by jaspervelders » 17 Mar 2011, 16:45

0 Replies

890 Views

Last post by jaspervelders
17 Mar 2011, 16:45
Change Freetext

Last post by jojo « 17 Mar 2011, 13:00
Replies: 1
by fontiplee » 17 Mar 2011, 10:09

1 Replies

927 Views

Last post by jojo
17 Mar 2011, 13:00
curser jumps in ticket body

Last post by NaTaN « 17 Mar 2011, 10:00

by NaTaN » 17 Mar 2011, 10:00

0 Replies

631 Views

Last post by NaTaN
17 Mar 2011, 10:00
Can we add more relationship words between CI and Service it

Last post by ponomy « 17 Mar 2011, 06:57

by ponomy » 17 Mar 2011, 06:57

0 Replies

920 Views

Last post by ponomy
17 Mar 2011, 06:57
Can I add Date Field in Change Creation From ?

Last post by ponomy « 17 Mar 2011, 06:49
Replies: 4
by ponomy » 13 Mar 2011, 05:03

4 Replies

2118 Views

Last post by ponomy
17 Mar 2011, 06:49
Change MySQL port and configure OTRS

Last post by crythias « 16 Mar 2011, 23:08
Replies: 6
by JordanCN » 15 Mar 2011, 16:36

6 Replies

4696 Views

Last post by crythias
16 Mar 2011, 23:08
OTRS::ITSM services and SLA

Last post by ArielRauch « 16 Mar 2011, 21:21
Replies: 3
by ArielRauch » 16 Mar 2011, 17:21

3 Replies

1652 Views

Last post by ArielRauch
16 Mar 2011, 21:21
problem in mail fetching record

Last post by crythias « 16 Mar 2011, 17:26
Replies: 3
by shailesh » 16 Mar 2011, 16:38

3 Replies

1325 Views

Last post by crythias
16 Mar 2011, 17:26
ITSM 2.0.1 How to add new ConfigItem Class?

Last post by Wolfgangf « 16 Mar 2011, 17:06
Replies: 1
by tomekliw » 16 Mar 2011, 14:19

1 Replies

1347 Views

Last post by Wolfgangf
16 Mar 2011, 17:06
Howto add Services to Custom CI Class Definition

Last post by artur4 « 16 Mar 2011, 15:47
Replies: 2
by artur4 » 15 Mar 2011, 20:41

2 Replies

1156 Views

Last post by artur4
16 Mar 2011, 15:47
Error selecting PGP-Key to encrypt

Last post by sec-mss « 16 Mar 2011, 11:23

by sec-mss » 16 Mar 2011, 11:23

0 Replies

611 Views

Last post by sec-mss
16 Mar 2011, 11:23
Restricting ticket owner's permissions

Last post by bahavar « 16 Mar 2011, 10:10

by bahavar » 16 Mar 2011, 10:10

0 Replies

854 Views

Last post by bahavar
16 Mar 2011, 10:10
Configure for anonymous support e-mail

Last post by eboto « 16 Mar 2011, 03:07
Replies: 2
by eboto » 16 Mar 2011, 01:22

2 Replies

1169 Views

Last post by eboto
16 Mar 2011, 03:07
Logo Changes on 3.0.6

Last post by crythias « 16 Mar 2011, 01:50
Replies: 3
by Equilibrium » 15 Mar 2011, 15:16

3 Replies

951 Views

Last post by crythias
16 Mar 2011, 01:50
Survey & Stats

Last post by jojo « 16 Mar 2011, 00:33
Replies: 1
by derkiely » 15 Mar 2011, 21:08

1 Replies

759 Views

Last post by jojo
16 Mar 2011, 00:33
Impossible to send message to

Last post by giaco « 15 Mar 2011, 18:28
Replies: 1
by giaco » 15 Mar 2011, 13:48

1 Replies

844 Views

Last post by giaco
15 Mar 2011, 18:28
cron for PendingJobs not starting

Last post by crythias « 15 Mar 2011, 18:01
Replies: 1
by iztok » 15 Mar 2011, 17:17

1 Replies

1114 Views

Last post by crythias
15 Mar 2011, 18:01
-Tickets- Get lost!

Last post by goot « 15 Mar 2011, 17:23
Replies: 2
by goot » 14 Mar 2011, 15:07

2 Replies

1172 Views

Last post by goot
15 Mar 2011, 17:23
Apache not starting

Last post by humanv2 « 15 Mar 2011, 16:11
Replies: 1
by humanv2 » 14 Mar 2011, 17:13

1 Replies

2038 Views

Last post by humanv2
15 Mar 2011, 16:11
no SASL mechanism found

Last post by hermelin « 15 Mar 2011, 15:57

by hermelin » 15 Mar 2011, 15:57

0 Replies

927 Views

Last post by hermelin
15 Mar 2011, 15:57
Additional fields

Last post by gavin « 15 Mar 2011, 12:52

by gavin » 15 Mar 2011, 12:52

0 Replies

572 Views

Last post by gavin
15 Mar 2011, 12:52
prefill bulk action subject + text

Last post by bln80 « 15 Mar 2011, 12:50

by bln80 » 15 Mar 2011, 12:50

0 Replies

595 Views

Last post by bln80
15 Mar 2011, 12:50
LDAP Authentication

Last post by iztok « 15 Mar 2011, 11:04
Replies: 1
by fontiplee » 15 Mar 2011, 05:57

1 Replies

1176 Views

Last post by iztok
15 Mar 2011, 11:04
error during encryption smime

Last post by Martis « 15 Mar 2011, 08:49
Replies: 2
by Martis » 07 Feb 2011, 21:17

2 Replies

1512 Views

Last post by Martis
15 Mar 2011, 08:49
Unassigned que

Last post by PCS David « 15 Mar 2011, 08:02
Replies: 4
by PCS David » 07 Mar 2011, 18:59

4 Replies

1931 Views

Last post by PCS David
15 Mar 2011, 08:02
OTRS will not send respond email

Last post by PCS David « 15 Mar 2011, 07:23
Replies: 4
by PCS David » 13 Mar 2011, 21:32

4 Replies

1812 Views

Last post by PCS David
15 Mar 2011, 07:23
Uprade from 3.05 to 3.05 responsible icon gone

Last post by JLindberg « 15 Mar 2011, 03:11

by JLindberg » 15 Mar 2011, 03:11

0 Replies

735 Views

Last post by JLindberg
15 Mar 2011, 03:11
Not Sending Agent Notifications

Last post by crythias « 15 Mar 2011, 03:08
Replies: 1
by PCS Brad » 15 Mar 2011, 01:42

1 Replies

920 Views

Last post by crythias
15 Mar 2011, 03:08

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