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Problem with merged status

Last post by Briceth « 24 Mar 2011, 11:08
Replies: 3
by Briceth » 17 Mar 2011, 17:43

3 Replies

1749 Views

Last post by Briceth
24 Mar 2011, 11:08
[SOLVED] No personal queues to follow in new/edit agent !

Last post by benoitm « 23 Mar 2011, 23:22
Replies: 5
by benoitm » 23 Mar 2011, 16:22

5 Replies

2440 Views

Last post by benoitm
23 Mar 2011, 23:22
Aspell on Windows 2008

Last post by SLESSARD « 23 Mar 2011, 21:26
Replies: 1
by icm3012 » 19 Oct 2010, 14:03

1 Replies

1571 Views

Last post by SLESSARD
23 Mar 2011, 21:26
Customize stats

Last post by HervE « 23 Mar 2011, 16:48

by HervE » 23 Mar 2011, 16:48

0 Replies

799 Views

Last post by HervE
23 Mar 2011, 16:48
Sorting by swedish alphabet?

Last post by ferrosti « 23 Mar 2011, 16:33
Replies: 6
by vkandersv » 18 Mar 2011, 20:01

6 Replies

2957 Views

Last post by ferrosti
23 Mar 2011, 16:33
Send a mail to customers

Last post by jojo « 23 Mar 2011, 16:11
Replies: 3
by HervE » 23 Mar 2011, 15:34

3 Replies

1537 Views

Last post by jojo
23 Mar 2011, 16:11
[SOLVED] Where download original mysql otrs 3.0.6 db ?

Last post by benoitm « 23 Mar 2011, 15:50
Replies: 2
by benoitm » 23 Mar 2011, 13:30

2 Replies

1814 Views

Last post by benoitm
23 Mar 2011, 15:50
Upgrade Issues

Last post by stonkers « 23 Mar 2011, 15:47
Replies: 9
by stonkers » 21 Mar 2011, 22:14

9 Replies

3027 Views

Last post by stonkers
23 Mar 2011, 15:47
Customers specific to a certain agent

Last post by crythias « 23 Mar 2011, 15:34
Replies: 1
by kamash » 23 Mar 2011, 14:23

1 Replies

1022 Views

Last post by crythias
23 Mar 2011, 15:34
how to add an text field in customer interface new tickets

Last post by crythias « 23 Mar 2011, 15:28
Replies: 5
by rohit1 » 20 Mar 2011, 17:22

5 Replies

3090 Views

Last post by crythias
23 Mar 2011, 15:28
How to Change OTRS logo In header

Last post by Alexander Halle « 23 Mar 2011, 15:22
Replies: 1
by Azharuddin shah » 23 Mar 2011, 13:39

1 Replies

2106 Views

Last post by Alexander Halle
23 Mar 2011, 15:22
Sort Status View by changed date

Last post by sindrej « 23 Mar 2011, 14:40

by sindrej » 23 Mar 2011, 14:40

0 Replies

912 Views

Last post by sindrej
23 Mar 2011, 14:40
Customize columns in status view

Last post by johanandren « 23 Mar 2011, 11:37

by johanandren » 23 Mar 2011, 11:37

0 Replies

824 Views

Last post by johanandren
23 Mar 2011, 11:37
Package Manager does not load anymore

Last post by ArielRauch « 23 Mar 2011, 10:03
Replies: 6
by ArielRauch » 18 Mar 2011, 14:52

6 Replies

2907 Views

Last post by ArielRauch
23 Mar 2011, 10:03
Escalation time frame

Last post by ptay « 23 Mar 2011, 00:11

by ptay » 23 Mar 2011, 00:11

0 Replies

992 Views

Last post by ptay
23 Mar 2011, 00:11
[SOLVED] Questions about pending auto close

Last post by HervE « 22 Mar 2011, 19:13
Replies: 4
by HervE » 25 Jan 2011, 16:59

4 Replies

2024 Views

Last post by HervE
22 Mar 2011, 19:13
Can't sync Customer with LDAP

Last post by jojo « 22 Mar 2011, 19:12
Replies: 1
by jwfg » 22 Mar 2011, 17:33

1 Replies

1274 Views

Last post by jojo
22 Mar 2011, 19:12
How to use default reject/new ticket created after closed ti

Last post by ferrosti « 22 Mar 2011, 18:23
Replies: 5
by vaishali_dolas » 21 Mar 2011, 13:49

5 Replies

3484 Views

Last post by ferrosti
22 Mar 2011, 18:23
create_time

Last post by vinchu « 22 Mar 2011, 18:12

by vinchu » 22 Mar 2011, 18:12

0 Replies

572 Views

Last post by vinchu
22 Mar 2011, 18:12
Stats for how much time certian customers have taken...

Last post by fisk5 « 22 Mar 2011, 17:19

by fisk5 » 22 Mar 2011, 17:19

0 Replies

665 Views

Last post by fisk5
22 Mar 2011, 17:19
Error with mysql[solved]

Last post by fisk5 « 22 Mar 2011, 15:59
Replies: 4
by fisk5 » 22 Mar 2011, 14:33

4 Replies

1955 Views

Last post by fisk5
22 Mar 2011, 15:59
Customize the Ticket# number in phone tickets

Last post by crythias « 22 Mar 2011, 14:13
Replies: 3
by rohit1 » 21 Mar 2011, 13:11

3 Replies

2199 Views

Last post by crythias
22 Mar 2011, 14:13
Notification for not existing ticket

Last post by ilko_iliev « 22 Mar 2011, 13:21
Replies: 4
by ilko_iliev » 18 Mar 2011, 11:10

4 Replies

1196 Views

Last post by ilko_iliev
22 Mar 2011, 13:21
Errors in SQL Syntax - After upgrade from 2.4.7 to 3.0.6

Last post by keithc « 22 Mar 2011, 08:47

by keithc » 22 Mar 2011, 08:47

0 Replies

15914 Views

Last post by keithc
22 Mar 2011, 08:47
Responding to blocked incoming email.

Last post by crythias « 22 Mar 2011, 03:10
Replies: 3
by MichaelR » 18 Mar 2011, 05:45

3 Replies

1292 Views

Last post by crythias
22 Mar 2011, 03:10
Agent LDAP not working

Last post by ][-][eineken « 22 Mar 2011, 02:13
Replies: 6
by ][-][eineken » 18 Mar 2011, 03:23

6 Replies

2723 Views

Last post by ][-][eineken
22 Mar 2011, 02:13
[RESOLVED] Show Ticket Owner in Dashboard

Last post by ptay « 21 Mar 2011, 19:10

by ptay » 21 Mar 2011, 19:10

0 Replies

1167 Views

Last post by ptay
21 Mar 2011, 19:10
POP3 Auth failed

Last post by hermelin « 21 Mar 2011, 18:47
Replies: 2
by hermelin » 21 Mar 2011, 12:29

2 Replies

1687 Views

Last post by hermelin
21 Mar 2011, 18:47
Installing OTRS in different folder/map

Last post by reconnect « 21 Mar 2011, 12:40

by reconnect » 21 Mar 2011, 12:40

0 Replies

648 Views

Last post by reconnect
21 Mar 2011, 12:40
File Download index.pl -- Security Warning

Last post by FXRS1963 « 21 Mar 2011, 12:40
Replies: 2
by FXRS1963 » 21 Mar 2011, 12:04

2 Replies

1765 Views

Last post by FXRS1963
21 Mar 2011, 12:40
Getting error while creating new FAQ

Last post by jojo « 21 Mar 2011, 11:28
Replies: 1
by rohit1 » 21 Mar 2011, 11:16

1 Replies

1069 Views

Last post by jojo
21 Mar 2011, 11:28
how we can remove or clear the cache in OTRS?

Last post by jojo « 21 Mar 2011, 11:10
Replies: 1
by rohit1 » 21 Mar 2011, 10:52

1 Replies

3796 Views

Last post by jojo
21 Mar 2011, 11:10
[RESOLVED] Pending auto close+

Last post by iztok « 21 Mar 2011, 09:27
Replies: 6
by iztok » 10 Mar 2011, 16:02

6 Replies

2474 Views

Last post by iztok
21 Mar 2011, 09:27
Closed Date

Last post by Daniel Obee « 21 Mar 2011, 07:36
Replies: 3
by annafoxcroft » 15 Mar 2011, 13:09

3 Replies

1913 Views

Last post by Daniel Obee
21 Mar 2011, 07:36
Install OTRS Database Separately

Last post by Wolfgangf « 21 Mar 2011, 06:20
Replies: 1
by ponomy » 21 Mar 2011, 04:50

1 Replies

1339 Views

Last post by Wolfgangf
21 Mar 2011, 06:20
Can I import service item from csv file ?

Last post by ponomy « 21 Mar 2011, 04:33
Replies: 2
by ponomy » 17 Mar 2011, 06:53

2 Replies

1717 Views

Last post by ponomy
21 Mar 2011, 04:33
Can't send email

Last post by vivtho « 21 Mar 2011, 01:26

by vivtho » 21 Mar 2011, 01:26

0 Replies

651 Views

Last post by vivtho
21 Mar 2011, 01:26
Close button not showing at the top of tickets

Last post by rohit1 « 20 Mar 2011, 16:15
Replies: 2
by rohit1 » 18 Mar 2011, 10:28

2 Replies

1571 Views

Last post by rohit1
20 Mar 2011, 16:15
How to shuffle between diff state of ticket in status view

Last post by rohit1 « 20 Mar 2011, 16:14

by rohit1 » 20 Mar 2011, 16:14

0 Replies

652 Views

Last post by rohit1
20 Mar 2011, 16:14
Installing on a hosted server

Last post by jojo « 18 Mar 2011, 21:43
Replies: 1
by vivtho » 18 Mar 2011, 21:28

1 Replies

1553 Views

Last post by jojo
18 Mar 2011, 21:43
Escalation DecayTime

Last post by Giulio Soleni « 18 Mar 2011, 17:50

by Giulio Soleni » 18 Mar 2011, 17:50

0 Replies

938 Views

Last post by Giulio Soleni
18 Mar 2011, 17:50
Fetch time

Last post by crythias « 18 Mar 2011, 17:07
Replies: 1
by PCS David » 18 Mar 2011, 17:05

1 Replies

878 Views

Last post by crythias
18 Mar 2011, 17:07
Impossible to send message

Last post by crythias « 18 Mar 2011, 16:44
Replies: 3
by yennick » 18 Mar 2011, 14:16

3 Replies

17264 Views

Last post by crythias
18 Mar 2011, 16:44
Ticket Escalation outside Business hours

Last post by Burningred « 18 Mar 2011, 16:08
Replies: 3
by Burningred » 18 Mar 2011, 07:24

3 Replies

1619 Views

Last post by Burningred
18 Mar 2011, 16:08
OTRS 3 Working With MSSQL Database

Last post by jojo « 18 Mar 2011, 14:35
Replies: 1
by Hunter1978 » 18 Mar 2011, 14:23

1 Replies

1007 Views

Last post by jojo
18 Mar 2011, 14:35
active directory integration problem

Last post by opt1k « 18 Mar 2011, 13:39

by opt1k » 18 Mar 2011, 13:39

0 Replies

767 Views

Last post by opt1k
18 Mar 2011, 13:39
Ticket from mail automatically closed

Last post by grognotrigone « 18 Mar 2011, 11:08

by grognotrigone » 18 Mar 2011, 11:08

0 Replies

719 Views

Last post by grognotrigone
18 Mar 2011, 11:08
X-Headers problem

Last post by ArielRauch « 18 Mar 2011, 11:07
Replies: 11
by ArielRauch » 17 Mar 2011, 09:55

11 Replies

4006 Views

Last post by ArielRauch
18 Mar 2011, 11:07
Address Book - How do you enable it?

Last post by Misa Zed « 18 Mar 2011, 10:28
Replies: 6
by rlwse » 14 Nov 2010, 01:58

6 Replies

7463 Views

Last post by Misa Zed
18 Mar 2011, 10:28
Time Units

Last post by avineshp « 18 Mar 2011, 06:07

by avineshp » 18 Mar 2011, 06:07

0 Replies

668 Views

Last post by avineshp
18 Mar 2011, 06:07

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