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HTTP otrs helper+agents+AD group filtering

Last post by crythias « 31 Aug 2015, 15:29
Replies: 9
by therb1 » 30 Aug 2015, 23:25

9 Replies

5513 Views

Last post by crythias
31 Aug 2015, 15:29
[SOLVED] 504 Gateway Error at index.pl on fresh install

Last post by matsam « 31 Aug 2015, 15:02
Replies: 1
by matsam » 28 Aug 2015, 13:21

1 Replies

4119 Views

Last post by matsam
31 Aug 2015, 15:02
Process Management - custom look for certain process?

Last post by Atavius « 31 Aug 2015, 14:58
Replies: 2
by Atavius » 31 Aug 2015, 12:56

2 Replies

1479 Views

Last post by Atavius
31 Aug 2015, 14:58
Problem after update - Customer company info - missing customers

Last post by cr1zz « 31 Aug 2015, 12:40
Replies: 19
by cr1zz » 10 Aug 2015, 09:02

19 Replies

5970 Views

Last post by cr1zz
31 Aug 2015, 12:40
sendmail issue

Last post by Dominus « 28 Aug 2015, 08:14
Replies: 6
by Dominus » 25 Aug 2015, 16:28

6 Replies

2938 Views

Last post by Dominus
28 Aug 2015, 08:14
update ckeditor OTRS 4

Last post by jojo « 27 Aug 2015, 22:04
Replies: 1
by griffin » 27 Aug 2015, 20:28

1 Replies

1078 Views

Last post by jojo
27 Aug 2015, 22:04
Open new ticket from configuration item screen

Last post by dfoliveira « 27 Aug 2015, 20:48

by dfoliveira » 27 Aug 2015, 20:48

0 Replies

835 Views

Last post by dfoliveira
27 Aug 2015, 20:48
Creating tickets from a web form

Last post by crythias « 27 Aug 2015, 16:25
Replies: 7
by aph » 27 Aug 2015, 11:25

7 Replies

11212 Views

Last post by crythias
27 Aug 2015, 16:25
[Solved] Login to customer frontend only with working Internet connection?

Last post by hukrause « 27 Aug 2015, 15:13
Replies: 2
by hukrause » 27 Aug 2015, 14:07

2 Replies

1393 Views

Last post by hukrause
27 Aug 2015, 15:13
Setting Service/SLA to new ticket.

Last post by rvwmgk « 27 Aug 2015, 12:09
Replies: 10
by interceptor011 » 21 Oct 2014, 16:05

10 Replies

6131 Views

Last post by rvwmgk
27 Aug 2015, 12:09
[SOLVED] OTRS TROUBLE WITH PERL

Last post by klausneil « 27 Aug 2015, 00:01
Replies: 4
by klausneil » 25 Aug 2015, 22:44

4 Replies

1748 Views

Last post by klausneil
27 Aug 2015, 00:01
OTRS wants to save customer.pl locally on submit

Last post by reneeb « 26 Aug 2015, 21:59
Replies: 1
by grillywilly » 26 Aug 2015, 11:12

1 Replies

554 Views

Last post by reneeb
26 Aug 2015, 21:59
Re-open closed tickets after reply and locked status

Last post by Ralph « 26 Aug 2015, 09:23
Replies: 3
by Ralph » 25 Aug 2015, 07:59

3 Replies

2014 Views

Last post by Ralph
26 Aug 2015, 09:23
Wrong escalation time display

Last post by tommat « 25 Aug 2015, 15:54
Replies: 2
by tommat » 25 Aug 2015, 11:29

2 Replies

732 Views

Last post by tommat
25 Aug 2015, 15:54
Queue name length in ticket lists

Last post by wheelshot « 25 Aug 2015, 15:50
Replies: 5
by wheelshot » 19 May 2015, 21:42

5 Replies

4255 Views

Last post by wheelshot
25 Aug 2015, 15:50
Ading fields to article display in TicketZoom

Last post by ciotola « 25 Aug 2015, 15:10

by ciotola » 25 Aug 2015, 15:10

0 Replies

778 Views

Last post by ciotola
25 Aug 2015, 15:10
Set ticket priority based on outlook priority mails

Last post by Ralph « 25 Aug 2015, 12:57
Replies: 4
by Ralph » 25 Aug 2015, 07:55

4 Replies

2467 Views

Last post by Ralph
25 Aug 2015, 12:57
Merge Ticket as a note

Last post by gilfavftconsult « 25 Aug 2015, 02:10
Replies: 12
by gilfavftconsult » 20 Jul 2015, 08:01

12 Replies

2687 Views

Last post by gilfavftconsult
25 Aug 2015, 02:10
Workflow Rule: Customer Reminder for still opened Tickets ++

Last post by crythias « 24 Aug 2015, 18:12
Replies: 5
by MrShinken » 11 Jun 2013, 11:47

5 Replies

2926 Views

Last post by crythias
24 Aug 2015, 18:12
[SOLVED] Updated to OTRS4: Cronjob reports generate ticket email to system

Last post by Lure79 « 24 Aug 2015, 11:14
Replies: 2
by Lure79 » 21 Aug 2015, 10:49

2 Replies

1248 Views

Last post by Lure79
24 Aug 2015, 11:14
<OTRS_TICKET_*> in Subject of autoresponse not parsed

Last post by duffy « 22 Aug 2015, 17:58

by duffy » 22 Aug 2015, 17:58

0 Replies

649 Views

Last post by duffy
22 Aug 2015, 17:58
Use generic agent to raise ticket priority Automatically?

Last post by crythias « 21 Aug 2015, 23:41
Replies: 1
by robmorin69 » 21 Aug 2015, 18:02

1 Replies

531 Views

Last post by crythias
21 Aug 2015, 23:41
Custom split option in AgentTicketZoom

Last post by Doderlein « 21 Aug 2015, 16:27

by Doderlein » 21 Aug 2015, 16:27

0 Replies

808 Views

Last post by Doderlein
21 Aug 2015, 16:27
Create a customer for a person without an email

Last post by crythias « 21 Aug 2015, 16:20
Replies: 1
by pmn » 21 Aug 2015, 05:40

1 Replies

879 Views

Last post by crythias
21 Aug 2015, 16:20
Core.Agent.TableFilters is undefined when searching tickets for customer tickets

Last post by rmueller « 21 Aug 2015, 09:31
Replies: 2
by rmueller » 03 Aug 2015, 08:09

2 Replies

1197 Views

Last post by rmueller
21 Aug 2015, 09:31
Using one e-mail addresse as sender address for multiple queues

Last post by crythias « 20 Aug 2015, 18:26
Replies: 4
by aph » 20 Aug 2015, 09:41

4 Replies

3098 Views

Last post by crythias
20 Aug 2015, 18:26
Customer New Ticket Notification

Last post by netjess « 20 Aug 2015, 17:14
Replies: 19
by netjess » 25 Jun 2015, 17:12

19 Replies

17796 Views

Last post by netjess
20 Aug 2015, 17:14
Time Unit mandatory on one queue only

Last post by root « 20 Aug 2015, 16:37
Replies: 1
by jdelvecchio » 20 Aug 2015, 15:19

1 Replies

1186 Views

Last post by root
20 Aug 2015, 16:37
Problem with E-mail forwarding

Last post by crythias « 20 Aug 2015, 16:00
Replies: 1
by adestis » 20 Aug 2015, 12:00

1 Replies

982 Views

Last post by crythias
20 Aug 2015, 16:00
LDAP Sync search failed error

Last post by crythias « 20 Aug 2015, 15:48
Replies: 6
by aph » 17 Aug 2015, 15:28

6 Replies

2392 Views

Last post by crythias
20 Aug 2015, 15:48
Outbound email subject ACL

Last post by RStraub « 19 Aug 2015, 10:55
Replies: 3
by benjamin1 » 19 Aug 2015, 05:21

3 Replies

2093 Views

Last post by RStraub
19 Aug 2015, 10:55
GenericAgent: can't open .../DynamicField/....

Last post by Eraserhead « 18 Aug 2015, 17:41
Replies: 8
by Eraserhead » 17 Aug 2015, 17:00

8 Replies

3726 Views

Last post by Eraserhead
18 Aug 2015, 17:41
[SOLVED] Hide menu "Called the company" customer panel

Last post by savio « 18 Aug 2015, 15:06
Replies: 2
by savio » 18 Aug 2015, 13:46

2 Replies

1189 Views

Last post by savio
18 Aug 2015, 15:06
URL with popup IE11

Last post by MatjazBF « 17 Aug 2015, 17:31

by MatjazBF » 17 Aug 2015, 17:31

0 Replies

715 Views

Last post by MatjazBF
17 Aug 2015, 17:31
Showing problem text and solution text in statistics report.

Last post by crythias « 17 Aug 2015, 16:31
Replies: 5
by victorprime » 16 Aug 2015, 01:09

5 Replies

1515 Views

Last post by crythias
17 Aug 2015, 16:31
mail not sending with Euro sign €

Last post by jojo « 17 Aug 2015, 14:51
Replies: 5
by magnetmo » 17 Aug 2015, 12:03

5 Replies

2316 Views

Last post by jojo
17 Aug 2015, 14:51
/var/lib/mysql/otrs is taking up a lot of space on disk

Last post by crythias « 17 Aug 2015, 14:08
Replies: 2
by aph » 17 Aug 2015, 08:52

2 Replies

1323 Views

Last post by crythias
17 Aug 2015, 14:08
[SOLVED] Auto-list companies

Last post by thoqui « 17 Aug 2015, 11:22
Replies: 4
by HervE » 05 Apr 2011, 17:50

4 Replies

2827 Views

Last post by thoqui
17 Aug 2015, 11:22
Perl v5.10.0 required--this is only v5.8.8

Last post by crythias « 16 Aug 2015, 20:16
Replies: 2
by Eraserhead » 16 Aug 2015, 19:14

2 Replies

4225 Views

Last post by crythias
16 Aug 2015, 20:16
"To customer user" drop-down in New email ticket showing only 20 entries.

Last post by victorprime « 16 Aug 2015, 18:43
Replies: 4
by victorprime » 16 Aug 2015, 00:23

4 Replies

703 Views

Last post by victorprime
16 Aug 2015, 18:43
New email ticket auto sends to customer

Last post by crythias « 16 Aug 2015, 17:07
Replies: 3
by jrlandis » 16 Aug 2015, 14:33

3 Replies

1284 Views

Last post by crythias
16 Aug 2015, 17:07
OTRS v.4 Appliance, Halts on boot.

Last post by netjess « 16 Aug 2015, 03:21

by netjess » 16 Aug 2015, 03:21

0 Replies

1115 Views

Last post by netjess
16 Aug 2015, 03:21
LDAP auth with multiple source

Last post by crythias « 14 Aug 2015, 19:05
Replies: 1
by geri » 14 Aug 2015, 15:16

1 Replies

1132 Views

Last post by crythias
14 Aug 2015, 19:05
SolutionTime calculation

Last post by RStraub « 14 Aug 2015, 16:25
Replies: 3
by jdelvecchio » 14 Aug 2015, 12:16

3 Replies

1598 Views

Last post by RStraub
14 Aug 2015, 16:25
[SOLVED] How to prevent a closed ticket to reopen?

Last post by crythias « 14 Aug 2015, 15:50
Replies: 20
by HervE » 03 Jan 2011, 18:40

20 Replies

19136 Views

Last post by crythias
14 Aug 2015, 15:50
multiple email accounts one queue

Last post by crythias « 14 Aug 2015, 14:50
Replies: 1
by aph » 14 Aug 2015, 13:04

1 Replies

904 Views

Last post by crythias
14 Aug 2015, 14:50
Change background / font colour of fields

Last post by crythias « 14 Aug 2015, 14:46
Replies: 3
by aph » 10 Aug 2015, 13:42

3 Replies

1024 Views

Last post by crythias
14 Aug 2015, 14:46
NDB SLA in OTRS4

Last post by EXG133 « 14 Aug 2015, 10:52
Replies: 1
by zedzed » 14 Aug 2015, 09:21

1 Replies

1055 Views

Last post by EXG133
14 Aug 2015, 10:52
[SOLVED] Error in the e-mail notification (time late)

Last post by savio « 13 Aug 2015, 21:48
Replies: 3
by savio » 13 Aug 2015, 18:11

3 Replies

1595 Views

Last post by savio
13 Aug 2015, 21:48
[SOLVED] Default Statistics Modules Missing

Last post by willsrob1982 « 13 Aug 2015, 11:50
Replies: 2
by ryanl » 02 Dec 2010, 10:51

2 Replies

1418 Views

Last post by willsrob1982
13 Aug 2015, 11:50

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