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map LADP/ActiveDirectory groups into OTRS groups for customers

Last post by Giulio Soleni « 29 Mar 2015, 19:17
Replies: 4
by Giulio Soleni » 05 Feb 2015, 18:02

4 Replies

2013 Views

Last post by Giulio Soleni
29 Mar 2015, 19:17
Forward template not working without richtext

Last post by dravidmilo « 28 Mar 2015, 14:48
Replies: 3
by Atavius » 05 Mar 2015, 12:15

3 Replies

1953 Views

Last post by dravidmilo
28 Mar 2015, 14:48
NewTicket writes CustomerUser->Login but Frontend expects CustomerUser->CustomerKey?!!?

Last post by Sascha79 « 27 Mar 2015, 18:21

by Sascha79 » 27 Mar 2015, 18:21

0 Replies

1164 Views

Last post by Sascha79
27 Mar 2015, 18:21
Move Article storage to FS on a seperate hard-disk

Last post by daryllhorner « 27 Mar 2015, 17:59
Replies: 1
by daryllhorner » 27 Mar 2015, 17:20

1 Replies

2340 Views

Last post by daryllhorner
27 Mar 2015, 17:59
ticketCreate: set ServiceID/Service field via web service

Last post by wolf97084 « 27 Mar 2015, 17:55
Replies: 2
by wolf97084 » 26 Mar 2015, 16:08

2 Replies

2322 Views

Last post by wolf97084
27 Mar 2015, 17:55
[SOLVED] Get Customer User name in AgentTicketPrint

Last post by bitos « 27 Mar 2015, 16:40
Replies: 1
by bitos » 27 Mar 2015, 13:24

1 Replies

1764 Views

Last post by bitos
27 Mar 2015, 16:40
Owner and Attachment for services

Last post by crythias « 27 Mar 2015, 16:14
Replies: 1
by nicolotrs » 27 Mar 2015, 12:25

1 Replies

705 Views

Last post by crythias
27 Mar 2015, 16:14
Exchange 2010 ChallengeToken issue

Last post by crythias « 27 Mar 2015, 16:10
Replies: 1
by JasonBch » 27 Mar 2015, 05:10

1 Replies

572 Views

Last post by crythias
27 Mar 2015, 16:10
How to set ITSM Change Condition rule (CRITICAL)

Last post by heeg2au « 27 Mar 2015, 15:54
Replies: 3
by StefanoBoccanera » 16 Dec 2011, 14:33

3 Replies

2210 Views

Last post by heeg2au
27 Mar 2015, 15:54
Default value for Checkbox of Dynamic Field type Date

Last post by Jarod « 27 Mar 2015, 15:27
Replies: 5
by aMescAs » 07 Jan 2015, 16:38

5 Replies

3238 Views

Last post by Jarod
27 Mar 2015, 15:27
how to do customer queue mapping

Last post by keerthi « 27 Mar 2015, 07:09
Replies: 2
by keerthi » 25 Mar 2015, 09:05

2 Replies

1278 Views

Last post by keerthi
27 Mar 2015, 07:09
can't access to tickets shown in Customer portal

Last post by Moris « 27 Mar 2015, 00:37

by Moris » 27 Mar 2015, 00:37

0 Replies

1086 Views

Last post by Moris
27 Mar 2015, 00:37
[SOLVED] Customer users access to all customer tickets

Last post by davidkrotil « 26 Mar 2015, 23:15
Replies: 6
by davidkrotil » 24 Mar 2015, 01:05

6 Replies

2666 Views

Last post by davidkrotil
26 Mar 2015, 23:15
Use webservice to create ticket with attachment

Last post by wolf97084 « 26 Mar 2015, 17:25
Replies: 2
by wolf97084 » 10 Mar 2015, 22:41

2 Replies

2290 Views

Last post by wolf97084
26 Mar 2015, 17:25
stat user

Last post by nanotowers « 26 Mar 2015, 15:46

by nanotowers » 26 Mar 2015, 15:46

0 Replies

1616 Views

Last post by nanotowers
26 Mar 2015, 15:46
ACL for hiding fields

Last post by crythias « 26 Mar 2015, 15:17
Replies: 1
by kiroxan » 26 Mar 2015, 12:48

1 Replies

758 Views

Last post by crythias
26 Mar 2015, 15:17
wiki and news addons

Last post by kiroxan « 26 Mar 2015, 12:59
Replies: 1
by kiroxan » 18 Mar 2015, 16:49

1 Replies

903 Views

Last post by kiroxan
26 Mar 2015, 12:59
Change language - customers

Last post by spiderpig « 26 Mar 2015, 12:18
Replies: 5
by otresi » 18 Sep 2014, 10:25

5 Replies

2083 Views

Last post by spiderpig
26 Mar 2015, 12:18
[SOLVED] Migration from 3.3.5 to 4.0

Last post by mavrie « 26 Mar 2015, 11:21
Replies: 5
by mavrie » 19 Mar 2015, 15:30

5 Replies

3398 Views

Last post by mavrie
26 Mar 2015, 11:21
how to change height of header in customer portal of otrs

Last post by keerthi « 26 Mar 2015, 08:12
Replies: 1
by keerthi » 25 Mar 2015, 11:36

1 Replies

1188 Views

Last post by keerthi
26 Mar 2015, 08:12
OTRS is not been able access from out side of the installed server

Last post by JeremyB3ntham « 26 Mar 2015, 00:30
Replies: 2
by CMUTYALA » 25 Mar 2015, 19:28

2 Replies

1293 Views

Last post by JeremyB3ntham
26 Mar 2015, 00:30
sync customer ldap to database

Last post by crythias « 25 Mar 2015, 18:19
Replies: 1
by kiroxan » 25 Mar 2015, 14:30

1 Replies

868 Views

Last post by crythias
25 Mar 2015, 18:19
Store article data on a SAN

Last post by crythias « 25 Mar 2015, 18:15
Replies: 3
by JeremyB3ntham » 25 Mar 2015, 11:28

3 Replies

1760 Views

Last post by crythias
25 Mar 2015, 18:15
[Solved] Customer Information

Last post by nanotowers « 25 Mar 2015, 18:04
Replies: 1
by nanotowers » 25 Mar 2015, 00:21

1 Replies

2128 Views

Last post by nanotowers
25 Mar 2015, 18:04
Own Skin

Last post by keerthi « 25 Mar 2015, 13:39
Replies: 9
by Rotyn » 22 Aug 2012, 09:05

9 Replies

5642 Views

Last post by keerthi
25 Mar 2015, 13:39
Reply to All View Default CC Address

Last post by naflyazhar « 25 Mar 2015, 10:40
Replies: 2
by naflyazhar » 25 Mar 2015, 08:59

2 Replies

700 Views

Last post by naflyazhar
25 Mar 2015, 10:40
Ticket Escalation.

Last post by keerthi « 25 Mar 2015, 06:23
Replies: 2
by keerthi » 24 Mar 2015, 09:17

2 Replies

2319 Views

Last post by keerthi
25 Mar 2015, 06:23
Installer.pl empty

Last post by matsam « 25 Mar 2015, 03:28

by matsam » 25 Mar 2015, 03:28

0 Replies

900 Views

Last post by matsam
25 Mar 2015, 03:28
[SOLVED]System Log

Last post by jafumega27 « 24 Mar 2015, 17:23
Replies: 2
by jafumega27 » 24 Mar 2015, 16:27

2 Replies

1044 Views

Last post by jafumega27
24 Mar 2015, 17:23
Timeout on admin login and some tickets

Last post by thepurpleblob « 24 Mar 2015, 16:32

by thepurpleblob » 24 Mar 2015, 16:32

0 Replies

1289 Views

Last post by thepurpleblob
24 Mar 2015, 16:32
[SOLVED] System email

Last post by jafumega27 « 24 Mar 2015, 16:24
Replies: 4
by jafumega27 » 23 Mar 2015, 18:03

4 Replies

1716 Views

Last post by jafumega27
24 Mar 2015, 16:24
Escalation of Tickets

Last post by crythias « 24 Mar 2015, 15:44
Replies: 1
by keerthi » 24 Mar 2015, 11:49

1 Replies

1004 Views

Last post by crythias
24 Mar 2015, 15:44
Impossible to send message to:

Last post by crythias « 24 Mar 2015, 15:42
Replies: 1
by Gregor » 24 Mar 2015, 10:39

1 Replies

654 Views

Last post by crythias
24 Mar 2015, 15:42
escalation for open tickets...

Last post by keerthi « 24 Mar 2015, 14:59

by keerthi » 24 Mar 2015, 14:59

0 Replies

1011 Views

Last post by keerthi
24 Mar 2015, 14:59
JS Error on fresh install (Local Intranet Zone)

Last post by alexawka « 24 Mar 2015, 13:20
Replies: 1
by alexawka » 13 Mar 2015, 16:35

1 Replies

1395 Views

Last post by alexawka
24 Mar 2015, 13:20
Which is the simplest way to export attachments ?

Last post by setecastronomy « 24 Mar 2015, 10:26

by setecastronomy » 24 Mar 2015, 10:26

0 Replies

1366 Views

Last post by setecastronomy
24 Mar 2015, 10:26
REST Issue

Last post by mgjoe « 24 Mar 2015, 09:57

by mgjoe » 24 Mar 2015, 09:57

0 Replies

1275 Views

Last post by mgjoe
24 Mar 2015, 09:57
History add notification

Last post by keerthi « 24 Mar 2015, 06:31
Replies: 2
by keerthi » 20 Mar 2015, 08:02

2 Replies

2383 Views

Last post by keerthi
24 Mar 2015, 06:31
EscalationStopEvents

Last post by crythias « 23 Mar 2015, 17:33
Replies: 3
by otrswin » 23 Mar 2015, 14:46

3 Replies

1650 Views

Last post by crythias
23 Mar 2015, 17:33
forward email with history

Last post by crythias « 23 Mar 2015, 16:16
Replies: 3
by claudiomaf » 08 Jan 2015, 16:48

3 Replies

1223 Views

Last post by crythias
23 Mar 2015, 16:16
GenericAgent

Last post by crythias « 23 Mar 2015, 16:15
Replies: 1
by jafumega27 » 23 Mar 2015, 12:12

1 Replies

881 Views

Last post by crythias
23 Mar 2015, 16:15
OTRS Customer reply

Last post by crythias « 23 Mar 2015, 16:12
Replies: 3
by Snowmanko » 19 Mar 2015, 18:54

3 Replies

2614 Views

Last post by crythias
23 Mar 2015, 16:12
Add new topic to customer navigation bar

Last post by schaffel « 23 Mar 2015, 16:10

by schaffel » 23 Mar 2015, 16:10

0 Replies

1334 Views

Last post by schaffel
23 Mar 2015, 16:10
OTRS system log errors - Need processes!

Last post by hkshetty « 23 Mar 2015, 06:23
Replies: 4
by hkshetty » 19 Mar 2015, 05:15

4 Replies

2151 Views

Last post by hkshetty
23 Mar 2015, 06:23
Ticket filter

Last post by rezab « 22 Mar 2015, 21:06

by rezab » 22 Mar 2015, 21:06

0 Replies

13814 Views

Last post by rezab
22 Mar 2015, 21:06
[SOLVED] High RAM usage and slow UI

Last post by JeremyB3ntham « 22 Mar 2015, 12:04
Replies: 11
by JeremyB3ntham » 15 Mar 2015, 10:42

11 Replies

7098 Views

Last post by JeremyB3ntham
22 Mar 2015, 12:04
[SOLVED] Duplicate Tickets issue | $HOME /usr/share/otrs

Last post by JeremyB3ntham « 22 Mar 2015, 12:02
Replies: 3
by JeremyB3ntham » 20 Mar 2015, 14:12

3 Replies

2921 Views

Last post by JeremyB3ntham
22 Mar 2015, 12:02
In OTRS4 logged in user name not visible

Last post by crythias « 20 Mar 2015, 19:49
Replies: 4
by tzarot » 20 Mar 2015, 11:48

4 Replies

2542 Views

Last post by crythias
20 Mar 2015, 19:49
Export of CI with all linked CIs possible?

Last post by MucOskar « 20 Mar 2015, 15:24

by MucOskar » 20 Mar 2015, 15:24

0 Replies

888 Views

Last post by MucOskar
20 Mar 2015, 15:24
Process ticket stops

Last post by naaser « 20 Mar 2015, 14:05

by naaser » 20 Mar 2015, 14:05

0 Replies

701 Views

Last post by naaser
20 Mar 2015, 14:05

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