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Show Pending Time to Customer web interface

Last post by Giulio Soleni « 23 Jul 2014, 11:05

by Giulio Soleni » 23 Jul 2014, 11:05

0 Replies

739 Views

Last post by Giulio Soleni
23 Jul 2014, 11:05
High Availability OTRS Architecture

Last post by jojo « 22 Jul 2014, 18:28
Replies: 1
by BenI » 22 Jul 2014, 17:14

1 Replies

1605 Views

Last post by jojo
22 Jul 2014, 18:28
[SOLVED]Placing dynamic fields separatly

Last post by aph « 22 Jul 2014, 17:21
Replies: 5
by aph » 22 Jul 2014, 14:32

5 Replies

1599 Views

Last post by aph
22 Jul 2014, 17:21
Limit Queues Listed when Moving a Ticket

Last post by crythias « 22 Jul 2014, 16:36
Replies: 1
by tnieman » 22 Jul 2014, 16:32

1 Replies

1386 Views

Last post by crythias
22 Jul 2014, 16:36
[SOLVED] Setting priority according to the ticket type

Last post by aph « 22 Jul 2014, 14:24
Replies: 4
by aph » 21 Jul 2014, 12:52

4 Replies

1994 Views

Last post by aph
22 Jul 2014, 14:24
Excel Pivot and ODBC connection to MySQL

Last post by lmasal « 22 Jul 2014, 11:33
Replies: 2
by lmasal » 10 Jul 2014, 09:54

2 Replies

2341 Views

Last post by lmasal
22 Jul 2014, 11:33
[Resolve]create first ticket in customer.pl failed.

Last post by polluxsky « 22 Jul 2014, 03:38
Replies: 2
by polluxsky » 18 Jul 2014, 12:06

2 Replies

1421 Views

Last post by polluxsky
22 Jul 2014, 03:38
Otrs 3.1.4 for Windows upgrading to the latest version

Last post by adaroc « 21 Jul 2014, 16:22

by adaroc » 21 Jul 2014, 16:22

0 Replies

534 Views

Last post by adaroc
21 Jul 2014, 16:22
Criticality problem after upgrade

Last post by reneeb « 21 Jul 2014, 15:51
Replies: 11
by MargauxG » 21 Jul 2014, 10:46

11 Replies

4528 Views

Last post by reneeb
21 Jul 2014, 15:51
Problem with Customer Web Request tickets

Last post by crythias « 21 Jul 2014, 14:08
Replies: 1
by Gunjan » 21 Jul 2014, 10:16

1 Replies

638 Views

Last post by crythias
21 Jul 2014, 14:08
[SOLVED] Need ArticleType or ArticleTypeID! Error

Last post by aph « 21 Jul 2014, 13:54
Replies: 2
by aph » 21 Jul 2014, 13:40

2 Replies

1816 Views

Last post by aph
21 Jul 2014, 13:54
Using custom ticket state values

Last post by aph « 21 Jul 2014, 13:23
Replies: 19
by aph » 15 Jul 2014, 14:57

19 Replies

5554 Views

Last post by aph
21 Jul 2014, 13:23
Book order process example: missing informations

Last post by reneeb « 21 Jul 2014, 13:02
Replies: 3
by setecastronomy » 21 Jul 2014, 11:39

3 Replies

1772 Views

Last post by reneeb
21 Jul 2014, 13:02
[SOLVED] Problem with themes

Last post by aph « 21 Jul 2014, 13:01
Replies: 10
by aph » 17 Jul 2014, 11:02

10 Replies

2311 Views

Last post by aph
21 Jul 2014, 13:01
[SOLVED] Mark/unmark function

Last post by aph « 21 Jul 2014, 11:55
Replies: 2
by aph » 21 Jul 2014, 11:27

2 Replies

1250 Views

Last post by aph
21 Jul 2014, 11:55
[SOLVED] Editing notes

Last post by aph « 21 Jul 2014, 10:34
Replies: 2
by aph » 21 Jul 2014, 09:47

2 Replies

1818 Views

Last post by aph
21 Jul 2014, 10:34
SQL Query - Add email field of queue that received ticket

Last post by amdkryn « 18 Jul 2014, 19:44
Replies: 4
by amdkryn » 17 Jul 2014, 17:06

4 Replies

2178 Views

Last post by amdkryn
18 Jul 2014, 19:44
Additional customer data

Last post by jojo « 18 Jul 2014, 07:18
Replies: 1
by lukbec » 18 Jul 2014, 00:18

1 Replies

948 Views

Last post by jojo
18 Jul 2014, 07:18
[Resolved] ITSM-3.3.8.opm install fail

Last post by polluxsky « 18 Jul 2014, 07:05
Replies: 1
by polluxsky » 18 Jul 2014, 05:42

1 Replies

1212 Views

Last post by polluxsky
18 Jul 2014, 07:05
OTRS installation over Windows 7

Last post by polluxsky « 18 Jul 2014, 05:15
Replies: 3
by masoodfarooq91 » 16 Jul 2014, 10:51

3 Replies

2443 Views

Last post by polluxsky
18 Jul 2014, 05:15
MySQL

Last post by sqasim « 18 Jul 2014, 00:41

by sqasim » 18 Jul 2014, 00:41

0 Replies

367 Views

Last post by sqasim
18 Jul 2014, 00:41
Remove "Settings" from DashBoard

Last post by reneeb « 17 Jul 2014, 15:40
Replies: 4
by dstover » 16 Jul 2014, 22:18

4 Replies

1476 Views

Last post by reneeb
17 Jul 2014, 15:40
[SOLVED] Removing customer users synced from LDAP

Last post by aph « 17 Jul 2014, 14:04
Replies: 6
by aph » 17 Jul 2014, 09:22

6 Replies

1256 Views

Last post by aph
17 Jul 2014, 14:04
Module Kernel::Modules::AgentTicketBulk not registered

Last post by crythias « 17 Jul 2014, 13:51
Replies: 1
by jorjac » 17 Jul 2014, 13:40

1 Replies

1449 Views

Last post by crythias
17 Jul 2014, 13:51
External backend - using a legacy customer user table

Last post by reneeb « 17 Jul 2014, 10:26
Replies: 10
by setecastronomy » 16 Jul 2014, 10:26

10 Replies

4524 Views

Last post by reneeb
17 Jul 2014, 10:26
Calling Logout from other Systems, how to do it?

Last post by rafaqf « 17 Jul 2014, 03:38
Replies: 4
by rafaqf » 17 Sep 2012, 10:37

4 Replies

7520 Views

Last post by rafaqf
17 Jul 2014, 03:38
Inherit Dynamic Fields from task tickets to master

Last post by amitkhare « 16 Jul 2014, 23:04

by amitkhare » 16 Jul 2014, 23:04

0 Replies

296 Views

Last post by amitkhare
16 Jul 2014, 23:04
Mulitple tickets with same question

Last post by schulmann « 16 Jul 2014, 21:41
Replies: 1
by ju88a » 14 Jul 2014, 17:58

1 Replies

776 Views

Last post by schulmann
16 Jul 2014, 21:41
Subject line variables help

Last post by SteveP « 16 Jul 2014, 21:21

by SteveP » 16 Jul 2014, 21:21

0 Replies

299 Views

Last post by SteveP
16 Jul 2014, 21:21
Automatic notifications

Last post by daguilar « 16 Jul 2014, 18:41

by daguilar » 16 Jul 2014, 18:41

0 Replies

790 Views

Last post by daguilar
16 Jul 2014, 18:41
Bulk Action for Tickets

Last post by crythias « 16 Jul 2014, 18:37
Replies: 1
by daguilar » 16 Jul 2014, 18:34

1 Replies

1170 Views

Last post by crythias
16 Jul 2014, 18:37
[SOLVED] new ticket information not visible

Last post by aph « 16 Jul 2014, 16:37
Replies: 5
by aph » 16 Jul 2014, 12:18

5 Replies

1844 Views

Last post by aph
16 Jul 2014, 16:37
Service Display

Last post by MargauxG « 16 Jul 2014, 15:37
Replies: 22
by MargauxG » 15 Jul 2014, 15:08

22 Replies

5826 Views

Last post by MargauxG
16 Jul 2014, 15:37
[SOLVED] Unable to see customer data

Last post by aph « 16 Jul 2014, 15:22
Replies: 18
by aph » 15 Jul 2014, 13:41

18 Replies

4689 Views

Last post by aph
16 Jul 2014, 15:22
Bulk Actions for Config Items

Last post by RStraub « 16 Jul 2014, 14:05
Replies: 1
by daguilar » 16 Jul 2014, 13:58

1 Replies

965 Views

Last post by RStraub
16 Jul 2014, 14:05
[SOLVED] - Change template button disappeared - KIX4OTRS

Last post by retro2707 « 16 Jul 2014, 13:23
Replies: 2
by retro2707 » 10 Jul 2014, 12:12

2 Replies

1070 Views

Last post by retro2707
16 Jul 2014, 13:23
[SOLVED] - A Popup of this screen is already open..

Last post by retro2707 « 16 Jul 2014, 13:22
Replies: 2
by retro2707 » 10 Jul 2014, 12:03

2 Replies

1517 Views

Last post by retro2707
16 Jul 2014, 13:22
Richtext CKEditor slow typing with large content

Last post by lelikflegma « 16 Jul 2014, 12:30

by lelikflegma » 16 Jul 2014, 12:30

0 Replies

987 Views

Last post by lelikflegma
16 Jul 2014, 12:30
Link Types

Last post by daguilar « 16 Jul 2014, 12:07

by daguilar » 16 Jul 2014, 12:07

0 Replies

880 Views

Last post by daguilar
16 Jul 2014, 12:07
Hide CIC for a Particular Customer Company

Last post by reneeb « 15 Jul 2014, 23:27
Replies: 1
by tnieman » 15 Jul 2014, 16:14

1 Replies

1273 Views

Last post by reneeb
15 Jul 2014, 23:27
Dynamic Fields Not Displaying for Some Statistics

Last post by interploy « 15 Jul 2014, 22:10

by interploy » 15 Jul 2014, 22:10

0 Replies

736 Views

Last post by interploy
15 Jul 2014, 22:10
Agent cannot see closed tickets (SOLVED)

Last post by danny0312 « 15 Jul 2014, 20:16
Replies: 10
by danny0312 » 14 Jul 2014, 17:10

10 Replies

5516 Views

Last post by danny0312
15 Jul 2014, 20:16
[3.3.8] Set dynamic field value globally

Last post by Wojtek « 15 Jul 2014, 09:46
Replies: 1
by Wojtek » 15 Jul 2014, 08:41

1 Replies

1849 Views

Last post by Wojtek
15 Jul 2014, 09:46
Can I send email for tickets in queue when they close?

Last post by bvlahos « 14 Jul 2014, 22:40

by bvlahos » 14 Jul 2014, 22:40

0 Replies

599 Views

Last post by bvlahos
14 Jul 2014, 22:40
Process Management: Set responsible (dynamic)

Last post by Mario21 « 14 Jul 2014, 21:51
Replies: 2
by Mario21 » 14 Jul 2014, 19:31

2 Replies

706 Views

Last post by Mario21
14 Jul 2014, 21:51
Dynamic Field Alphabetical Order

Last post by xavierorozco « 14 Jul 2014, 18:00

by xavierorozco » 14 Jul 2014, 18:00

0 Replies

363 Views

Last post by xavierorozco
14 Jul 2014, 18:00
Link CMDB and Customer

Last post by crythias « 14 Jul 2014, 16:11
Replies: 1
by wahlstedtw » 14 Jul 2014, 16:07

1 Replies

776 Views

Last post by crythias
14 Jul 2014, 16:11
No Navigation Shortcuts

Last post by crythias « 14 Jul 2014, 15:24
Replies: 1
by acocalypso » 14 Jul 2014, 15:21

1 Replies

494 Views

Last post by crythias
14 Jul 2014, 15:24
Cannot log into OTRS

Last post by ssg « 14 Jul 2014, 14:41
Replies: 5
by dvella » 25 Jun 2014, 17:38

5 Replies

2943 Views

Last post by ssg
14 Jul 2014, 14:41
Dynamic fields customer new ticket

Last post by aph « 14 Jul 2014, 12:07

by aph » 14 Jul 2014, 12:07

0 Replies

786 Views

Last post by aph
14 Jul 2014, 12:07

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