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Restrict agents from accessing all CIC

Last post by jojo « 25 Jun 2014, 02:45
Replies: 1
by mgbailey » 25 Jun 2014, 00:04

1 Replies

375 Views

Last post by jojo
25 Jun 2014, 02:45
Got no TicketObject at ToolBarGeneric.pm

Last post by XFab « 24 Jun 2014, 16:45
Replies: 6
by XFab » 18 Jun 2014, 15:21

6 Replies

2818 Views

Last post by XFab
24 Jun 2014, 16:45
Notification problem

Last post by zip « 24 Jun 2014, 16:37
Replies: 10
by zip » 29 May 2014, 17:07

10 Replies

3036 Views

Last post by zip
24 Jun 2014, 16:37
Keep the same state of the ticket when have follow up

Last post by crythias « 24 Jun 2014, 13:50
Replies: 1
by hongphuc » 24 Jun 2014, 11:23

1 Replies

1101 Views

Last post by crythias
24 Jun 2014, 13:50
ACLs Not Working

Last post by wurzel « 24 Jun 2014, 13:32
Replies: 1
by tnieman » 23 Jun 2014, 21:02

1 Replies

1063 Views

Last post by wurzel
24 Jun 2014, 13:32
Upgrade 3.2.2 to 3.3.7 - Server internal error 500

Last post by metalgalle « 24 Jun 2014, 10:55

by metalgalle » 24 Jun 2014, 10:55

0 Replies

683 Views

Last post by metalgalle
24 Jun 2014, 10:55
Agent title not updating in UI

Last post by blueharford « 23 Jun 2014, 17:00
Replies: 3
by blueharford » 18 Jun 2014, 01:56

3 Replies

1584 Views

Last post by blueharford
23 Jun 2014, 17:00
Ticket filtering in GenericAgent non properly working?

Last post by Treuz « 23 Jun 2014, 17:00
Replies: 5
by Treuz » 23 Jun 2014, 14:32

5 Replies

2017 Views

Last post by Treuz
23 Jun 2014, 17:00
LDAP Auth with serveral Groups

Last post by FloBo « 23 Jun 2014, 14:21
Replies: 2
by FloBo » 23 Jun 2014, 09:39

2 Replies

1299 Views

Last post by FloBo
23 Jun 2014, 14:21
adding dynamic fields into a ticket

Last post by otrswolf89 « 23 Jun 2014, 12:50
Replies: 2
by otrswolf89 » 20 Jun 2014, 17:49

2 Replies

1314 Views

Last post by otrswolf89
23 Jun 2014, 12:50
ACL - Tickets are still shown when they shouldnt be

Last post by cbruigom « 23 Jun 2014, 10:06
Replies: 5
by cbruigom » 20 Jun 2014, 17:20

5 Replies

3255 Views

Last post by cbruigom
23 Jun 2014, 10:06
Customer LDAP - Can login and create tickets but not in list

Last post by crythias « 23 Jun 2014, 05:02
Replies: 3
by halcycon » 19 Jun 2014, 16:58

3 Replies

974 Views

Last post by crythias
23 Jun 2014, 05:02
FAQ Module: corrupted articles

Last post by Rotyn « 21 Jun 2014, 22:43
Replies: 10
by lcappuccio » 09 Mar 2011, 20:45

10 Replies

8569 Views

Last post by Rotyn
21 Jun 2014, 22:43
LDAP setup in v.3.3

Last post by crythias « 21 Jun 2014, 12:47
Replies: 8
by netjess » 18 Jun 2014, 00:12

8 Replies

4012 Views

Last post by crythias
21 Jun 2014, 12:47
Search By and Return Company Name in Email Ticket

Last post by Schlummi « 20 Jun 2014, 12:20
Replies: 3
by limtem » 27 Aug 2013, 09:35

3 Replies

1267 Views

Last post by Schlummi
20 Jun 2014, 12:20
create subitem

Last post by RStraub « 20 Jun 2014, 11:21
Replies: 1
by DizzyFinger » 20 Jun 2014, 10:18

1 Replies

1044 Views

Last post by RStraub
20 Jun 2014, 11:21
Dynamic Dynamic fields

Last post by smiller29 « 19 Jun 2014, 21:26
Replies: 4
by did12345 » 11 Jun 2014, 16:12

4 Replies

2203 Views

Last post by smiller29
19 Jun 2014, 21:26
Question on RichText fields

Last post by smiller29 « 19 Jun 2014, 21:20

by smiller29 » 19 Jun 2014, 21:20

0 Replies

450 Views

Last post by smiller29
19 Jun 2014, 21:20
pending time left, visible by customers.

Last post by Giulio Soleni « 19 Jun 2014, 17:55

by Giulio Soleni » 19 Jun 2014, 17:55

0 Replies

674 Views

Last post by Giulio Soleni
19 Jun 2014, 17:55
[SOLVED] Auto-Reply reply different email?

Last post by gabar82 « 19 Jun 2014, 17:12
Replies: 2
by gabar82 » 19 Jun 2014, 15:30

2 Replies

1433 Views

Last post by gabar82
19 Jun 2014, 17:12
Otrs not verifying mail accounts

Last post by crythias « 19 Jun 2014, 16:09
Replies: 3
by did12345 » 19 Jun 2014, 09:38

3 Replies

1830 Views

Last post by crythias
19 Jun 2014, 16:09
CustomerCompanyName

Last post by BIG_jan « 19 Jun 2014, 12:32
Replies: 1
by alexanderkrasinsky » 13 Jun 2014, 17:18

1 Replies

1381 Views

Last post by BIG_jan
19 Jun 2014, 12:32
<RESOLVED> OTRS - installer.pl will not display

Last post by eandrex « 18 Jun 2014, 20:12
Replies: 2
by ckilmer75 » 20 May 2014, 21:44

2 Replies

4733 Views

Last post by eandrex
18 Jun 2014, 20:12
Empty Answer Close VS. Close

Last post by FryedChikin « 18 Jun 2014, 19:58

by FryedChikin » 18 Jun 2014, 19:58

0 Replies

349 Views

Last post by FryedChikin
18 Jun 2014, 19:58
Help, open and close ticket is very slow.

Last post by mikeoldyang « 18 Jun 2014, 05:06
Replies: 18
by mikeoldyang » 16 May 2014, 04:42

18 Replies

12206 Views

Last post by mikeoldyang
18 Jun 2014, 05:06
[SOLVED] Report to differentiating open tickets mail/phone?

Last post by amdkryn « 17 Jun 2014, 19:56
Replies: 9
by amdkryn » 04 Jun 2014, 21:26

9 Replies

27271 Views

Last post by amdkryn
17 Jun 2014, 19:56
How to register a new agent module?

Last post by pb81 « 17 Jun 2014, 17:13
Replies: 6
by pb81 » 17 Jun 2014, 10:12

6 Replies

2587 Views

Last post by pb81
17 Jun 2014, 17:13
[SOLVED] YAML::XS, Not all prerequisites for this module

Last post by JeroenB « 16 Jun 2014, 17:08
Replies: 2
by JeroenB » 16 Jun 2014, 16:25

2 Replies

4624 Views

Last post by JeroenB
16 Jun 2014, 17:08
Change Stats Refresh rate

Last post by ChrisMachnicki « 16 Jun 2014, 16:36
Replies: 5
by ChrisMachnicki » 12 Jun 2014, 10:59

5 Replies

1686 Views

Last post by ChrisMachnicki
16 Jun 2014, 16:36
Queue created but I can't edit ticket in that queue

Last post by swype « 16 Jun 2014, 12:14
Replies: 2
by bvlahos » 12 Jun 2014, 19:05

2 Replies

1326 Views

Last post by swype
16 Jun 2014, 12:14
OTRS Scheduler issue

Last post by crythias « 14 Jun 2014, 08:34
Replies: 3
by hongphuc » 13 Jun 2014, 12:04

3 Replies

1869 Views

Last post by crythias
14 Jun 2014, 08:34
Can't get past logon screen once authenticated

Last post by crythias « 14 Jun 2014, 08:31
Replies: 1
by stevethink » 14 Jun 2014, 06:29

1 Replies

450 Views

Last post by crythias
14 Jun 2014, 08:31
Error during ticket create using SOAP

Last post by marcosaurelio « 14 Jun 2014, 01:08
Replies: 2
by marcosaurelio » 13 Jun 2014, 19:35

2 Replies

14307 Views

Last post by marcosaurelio
14 Jun 2014, 01:08
Session Management Error

Last post by zip « 13 Jun 2014, 10:34

by zip » 13 Jun 2014, 10:34

0 Replies

619 Views

Last post by zip
13 Jun 2014, 10:34
slow sysconfig

Last post by jojo « 12 Jun 2014, 21:55
Replies: 1
by wahlstedtw » 12 Jun 2014, 19:25

1 Replies

691 Views

Last post by jojo
12 Jun 2014, 21:55
Add Category to Ticket

Last post by bvlahos « 12 Jun 2014, 20:15
Replies: 2
by bvlahos » 12 Jun 2014, 18:51

2 Replies

1030 Views

Last post by bvlahos
12 Jun 2014, 20:15
service not working

Last post by wahlstedtw « 12 Jun 2014, 19:02
Replies: 8
by wahlstedtw » 09 Jun 2014, 17:13

8 Replies

4251 Views

Last post by wahlstedtw
12 Jun 2014, 19:02
Tickets not escalating

Last post by crythias « 12 Jun 2014, 13:38
Replies: 1
by scolardc » 12 Jun 2014, 10:57

1 Replies

404 Views

Last post by crythias
12 Jun 2014, 13:38
Change number of shown tickets in Overview

Last post by sesterhenn « 12 Jun 2014, 11:33
Replies: 5
by NullDevice » 19 Apr 2012, 03:07

5 Replies

2107 Views

Last post by sesterhenn
12 Jun 2014, 11:33
[Solved]Problems enter when I change LoginURL

Last post by Gonzalo « 12 Jun 2014, 10:38
Replies: 1
by Gonzalo » 11 Jun 2014, 18:41

1 Replies

787 Views

Last post by Gonzalo
12 Jun 2014, 10:38
Externally facing customer gateway

Last post by crythias « 11 Jun 2014, 23:44
Replies: 1
by fritzfreund » 11 Jun 2014, 23:32

1 Replies

809 Views

Last post by crythias
11 Jun 2014, 23:44
[SOLVED] Add dynamic field to dashboard

Last post by rodolphoramos « 11 Jun 2014, 21:54
Replies: 7
by zip » 10 Apr 2014, 11:56

7 Replies

4224 Views

Last post by rodolphoramos
11 Jun 2014, 21:54
Toolbar: activated but no icons!

Last post by schulmann « 11 Jun 2014, 19:29
Replies: 4
by did12345 » 06 Jun 2014, 09:20

4 Replies

2563 Views

Last post by schulmann
11 Jun 2014, 19:29
SLA Stats

Last post by waleed « 11 Jun 2014, 16:34
Replies: 1
by waleed » 08 Jun 2014, 11:16

1 Replies

766 Views

Last post by waleed
11 Jun 2014, 16:34
MOTD

Last post by crythias « 11 Jun 2014, 15:24
Replies: 1
by did12345 » 11 Jun 2014, 15:06

1 Replies

1118 Views

Last post by crythias
11 Jun 2014, 15:24
Multiple responsibles or watchers in a ticket?

Last post by crythias « 11 Jun 2014, 14:09
Replies: 9
by did12345 » 23 Sep 2013, 16:12

9 Replies

5433 Views

Last post by crythias
11 Jun 2014, 14:09
Locked Tickets Dissapearing Help 3.3.6

Last post by jloldham « 11 Jun 2014, 13:50
Replies: 2
by jloldham » 11 Jun 2014, 13:34

2 Replies

526 Views

Last post by jloldham
11 Jun 2014, 13:50
Owner Count/ Ticket Report

Last post by reneeb « 11 Jun 2014, 13:02
Replies: 1
by Sp39672G » 11 Jun 2014, 12:26

1 Replies

418 Views

Last post by reneeb
11 Jun 2014, 13:02
Unlocking escalated tickets

Last post by wurzel « 11 Jun 2014, 10:45
Replies: 1
by johncryan » 11 Jun 2014, 09:25

1 Replies

463 Views

Last post by wurzel
11 Jun 2014, 10:45
How to disable notification about Escalation?

Last post by wurzel « 11 Jun 2014, 10:42
Replies: 3
by zionlook » 05 Jun 2014, 15:19

3 Replies

2630 Views

Last post by wurzel
11 Jun 2014, 10:42

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