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[SOLVED] Is it possible to totally disable CustomerID?

Last post by dolfiz « 23 Jan 2014, 17:20
Replies: 4
by dolfiz » 23 Jan 2014, 12:20

4 Replies

1235 Views

Last post by dolfiz
23 Jan 2014, 17:20
[SOLVED] LDAP: No userData for user

Last post by JeroenB « 23 Jan 2014, 16:10
Replies: 2
by JeroenB » 23 Jan 2014, 12:11

2 Replies

1712 Views

Last post by JeroenB
23 Jan 2014, 16:10
Email address of original sender is not kept

Last post by crythias « 23 Jan 2014, 15:34
Replies: 2
by ebeukhof » 14 Oct 2013, 10:01

2 Replies

2536 Views

Last post by crythias
23 Jan 2014, 15:34
Rate a ticket

Last post by crythias « 23 Jan 2014, 15:19
Replies: 1
by Gunjan » 23 Jan 2014, 12:59

1 Replies

971 Views

Last post by crythias
23 Jan 2014, 15:19
KIX4OTRS 5.1.1 Update error

Last post by nsbrady « 23 Jan 2014, 12:01
Replies: 3
by nsbrady » 22 Jan 2014, 16:37

3 Replies

1158 Views

Last post by nsbrady
23 Jan 2014, 12:01
Disable Pending reminder notification

Last post by reneeb « 23 Jan 2014, 11:06
Replies: 3
by rjmlyon69 » 17 Jan 2014, 13:13

3 Replies

1516 Views

Last post by reneeb
23 Jan 2014, 11:06
Dynamic field disable using JS not working

Last post by reneeb « 23 Jan 2014, 10:28
Replies: 1
by GMunjal » 23 Jan 2014, 08:55

1 Replies

1052 Views

Last post by reneeb
23 Jan 2014, 10:28
CI Incident - Ticket Creation - NAGIOS

Last post by jojo « 23 Jan 2014, 10:13
Replies: 3
by nsbrady » 22 Jan 2014, 16:45

3 Replies

1360 Views

Last post by jojo
23 Jan 2014, 10:13
FROM / SUBJECT not displaying in AgentTicketStatusView

Last post by kalyana1315 « 23 Jan 2014, 08:17
Replies: 2
by kalyana1315 » 22 Jan 2014, 15:30

2 Replies

949 Views

Last post by kalyana1315
23 Jan 2014, 08:17
Lock Ticket Process

Last post by crythias « 22 Jan 2014, 19:06
Replies: 3
by tnieman » 04 Dec 2013, 22:00

3 Replies

1972 Views

Last post by crythias
22 Jan 2014, 19:06
Use multiple DynamicFields value in a DynamicFiled link

Last post by plrunner « 22 Jan 2014, 12:31
Replies: 3
by plrunner » 20 Jan 2014, 15:19

3 Replies

497 Views

Last post by plrunner
22 Jan 2014, 12:31
Process Management - Few basic questions

Last post by dolfiz « 22 Jan 2014, 11:31
Replies: 1
by dolfiz » 21 Jan 2014, 20:26

1 Replies

1280 Views

Last post by dolfiz
22 Jan 2014, 11:31
New ticket SystemLog Error

Last post by Lubomirsb « 22 Jan 2014, 10:00
Replies: 10
by Lubomirsb » 08 Jan 2014, 10:18

10 Replies

18687 Views

Last post by Lubomirsb
22 Jan 2014, 10:00
I need some files.

Last post by Lubomirsb « 22 Jan 2014, 09:58
Replies: 3
by Lubomirsb » 21 Jan 2014, 10:45

3 Replies

1556 Views

Last post by Lubomirsb
22 Jan 2014, 09:58
[SOLVED] How Mask Created - Limit to 10 Characters?

Last post by crythias « 21 Jan 2014, 23:39
Replies: 4
by rsw1941 » 15 Jan 2014, 19:27

4 Replies

903 Views

Last post by crythias
21 Jan 2014, 23:39
[SOLVED] Dynamic Field Display Length - Agent Zoom View

Last post by crythias « 21 Jan 2014, 22:57
Replies: 3
by tmoore82 » 21 Jan 2014, 20:47

3 Replies

4286 Views

Last post by crythias
21 Jan 2014, 22:57
[SOLVED] Customer search customization

Last post by dolfiz « 21 Jan 2014, 20:50
Replies: 2
by dolfiz » 21 Jan 2014, 19:08

2 Replies

3146 Views

Last post by dolfiz
21 Jan 2014, 20:50
Add responsible in TicketOvreview/

Last post by crythias « 21 Jan 2014, 16:04
Replies: 4
by chebert » 14 Jan 2014, 16:34

4 Replies

1439 Views

Last post by crythias
21 Jan 2014, 16:04
Dynamic fields not translated in stats

Last post by yuri0001 « 21 Jan 2014, 15:51
Replies: 3
by yuri0001 » 18 Jan 2014, 14:04

3 Replies

1676 Views

Last post by yuri0001
21 Jan 2014, 15:51
Error during Ajax communication

Last post by crythias « 21 Jan 2014, 15:38
Replies: 1
by kalyana1315 » 21 Jan 2014, 12:24

1 Replies

586 Views

Last post by crythias
21 Jan 2014, 15:38
OTRS 3.2.9 to OTRS 3.3.3 issue

Last post by crythias « 21 Jan 2014, 15:37
Replies: 5
by kalyana1315 » 21 Jan 2014, 11:28

5 Replies

1129 Views

Last post by crythias
21 Jan 2014, 15:37
Dynamic Fields Issue

Last post by Paulc « 21 Jan 2014, 13:21
Replies: 4
by Paulc » 30 Oct 2013, 18:11

4 Replies

2346 Views

Last post by Paulc
21 Jan 2014, 13:21
Notification even looping

Last post by kalyana1315 « 21 Jan 2014, 08:01
Replies: 3
by kalyana1315 » 20 Jan 2014, 14:34

3 Replies

1188 Views

Last post by kalyana1315
21 Jan 2014, 08:01
Process ticket External-Note

Last post by pdroge84 « 20 Jan 2014, 17:35

by pdroge84 » 20 Jan 2014, 17:35

0 Replies

357 Views

Last post by pdroge84
20 Jan 2014, 17:35
TicketTitleSet Process Management

Last post by pdroge84 « 20 Jan 2014, 17:33
Replies: 2
by pdroge84 » 16 Jan 2014, 14:41

2 Replies

880 Views

Last post by pdroge84
20 Jan 2014, 17:33
Measure of minutes to get to 'auto-close'

Last post by Otabutin « 20 Jan 2014, 16:38

by Otabutin » 20 Jan 2014, 16:38

0 Replies

576 Views

Last post by Otabutin
20 Jan 2014, 16:38
Type description under every ticket type

Last post by GMunjal « 20 Jan 2014, 07:58

by GMunjal » 20 Jan 2014, 07:58

0 Replies

545 Views

Last post by GMunjal
20 Jan 2014, 07:58
Agents Unable to Respond to Tickets

Last post by danburger « 18 Jan 2014, 03:42
Replies: 6
by danburger » 17 Jan 2014, 19:52

6 Replies

1293 Views

Last post by danburger
18 Jan 2014, 03:42
OTRS Help Desk 3.3.3 install error

Last post by wurzel « 17 Jan 2014, 17:04
Replies: 1
by kalyana1315 » 16 Jan 2014, 12:45

1 Replies

896 Views

Last post by wurzel
17 Jan 2014, 17:04
Lost permission Customers-Groups

Last post by Lola « 17 Jan 2014, 16:17
Replies: 4
by Lola » 16 Jan 2014, 13:56

4 Replies

1016 Views

Last post by Lola
17 Jan 2014, 16:17
Using fields from LDAP in ACLs

Last post by crythias « 17 Jan 2014, 14:51
Replies: 1
by TomekNetwork » 17 Jan 2014, 00:06

1 Replies

503 Views

Last post by crythias
17 Jan 2014, 14:51
EscalationTime Stats

Last post by clockworkorange « 17 Jan 2014, 14:28

by clockworkorange » 17 Jan 2014, 14:28

0 Replies

768 Views

Last post by clockworkorange
17 Jan 2014, 14:28
Wrong display customer name with special characters

Last post by ndhvu275 « 17 Jan 2014, 12:02
Replies: 4
by ndhvu275 » 18 Dec 2013, 12:46

4 Replies

2340 Views

Last post by ndhvu275
17 Jan 2014, 12:02
csv german special character translation issue

Last post by jojo « 17 Jan 2014, 09:25
Replies: 1
by GMunjal » 17 Jan 2014, 09:19

1 Replies

1153 Views

Last post by jojo
17 Jan 2014, 09:25
[solved]fail Scheduler

Last post by juanmattica « 16 Jan 2014, 21:15
Replies: 1
by juanmattica » 16 Jan 2014, 16:31

1 Replies

1684 Views

Last post by juanmattica
16 Jan 2014, 21:15
Not opening OTRS after installation

Last post by crythias « 16 Jan 2014, 21:00
Replies: 1
by bencysam » 16 Jan 2014, 19:48

1 Replies

452 Views

Last post by crythias
16 Jan 2014, 21:00
Dynamic Fields not displaying in Ticket Information

Last post by yuri0001 « 16 Jan 2014, 19:22
Replies: 1
by billett05 » 16 Jan 2014, 18:42

1 Replies

1018 Views

Last post by yuri0001
16 Jan 2014, 19:22
Custom Ticket Module

Last post by luppolo « 16 Jan 2014, 17:23
Replies: 2
by lodolivas » 06 Oct 2013, 23:31

2 Replies

1840 Views

Last post by luppolo
16 Jan 2014, 17:23
Namespace Core.Agent could not be initialized

Last post by GardenDwarf « 16 Jan 2014, 16:37

by GardenDwarf » 16 Jan 2014, 16:37

0 Replies

838 Views

Last post by GardenDwarf
16 Jan 2014, 16:37
Manually create new customer user when an email is received

Last post by crythias « 16 Jan 2014, 16:27
Replies: 2
by piniandr » 09 Jan 2014, 19:27

2 Replies

935 Views

Last post by crythias
16 Jan 2014, 16:27
configure stats to show ticket movement (queue to queue)

Last post by crythias « 16 Jan 2014, 11:10
Replies: 1
by pluwum » 14 Jan 2014, 08:58

1 Replies

943 Views

Last post by crythias
16 Jan 2014, 11:10
Edit article create_time

Last post by mpmnu « 16 Jan 2014, 10:41

by mpmnu » 16 Jan 2014, 10:41

0 Replies

433 Views

Last post by mpmnu
16 Jan 2014, 10:41
How to send emails to users when creating tickets from web

Last post by crythias « 16 Jan 2014, 00:35
Replies: 3
by mlk » 15 Jan 2014, 22:45

3 Replies

557 Views

Last post by crythias
16 Jan 2014, 00:35
[SOLVED] Customer web interface

Last post by reneeb « 16 Jan 2014, 00:34
Replies: 1
by 223roni256 » 16 Jan 2014, 00:19

1 Replies

688 Views

Last post by reneeb
16 Jan 2014, 00:34
Configuring pop3 fetch

Last post by wingfiry « 16 Jan 2014, 00:11
Replies: 1
by wingfiry » 15 Jan 2014, 23:01

1 Replies

301 Views

Last post by wingfiry
16 Jan 2014, 00:11
[SOLVED] Users with RO permission can't be made Responsible?

Last post by rsw1941 « 15 Jan 2014, 19:03
Replies: 7
by rsw1941 » 13 Jan 2014, 02:31

7 Replies

3077 Views

Last post by rsw1941
15 Jan 2014, 19:03
WebService, read list of Queues

Last post by grunge « 15 Jan 2014, 18:55

by grunge » 15 Jan 2014, 18:55

0 Replies

830 Views

Last post by grunge
15 Jan 2014, 18:55
[SOLVED] Frontend::CustomerTicketViewNew To field order

Last post by xax0 « 15 Jan 2014, 18:53
Replies: 3
by xax0 » 15 Jan 2014, 11:13

3 Replies

2500 Views

Last post by xax0
15 Jan 2014, 18:53
[SOLVED] ACL: Ticket Type based on Selected Queue

Last post by bitos « 15 Jan 2014, 16:28
Replies: 13
by bitos » 13 Jan 2014, 17:07

13 Replies

11083 Views

Last post by bitos
15 Jan 2014, 16:28
Popup/additional Information about User

Last post by mpmnu « 15 Jan 2014, 15:05

by mpmnu » 15 Jan 2014, 15:05

0 Replies

575 Views

Last post by mpmnu
15 Jan 2014, 15:05

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