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[SOLVED] Upgrading to 3.2 with Oracle DB

Last post by GardenDwarf « 14 Jan 2014, 16:27
Replies: 4
by skullz » 29 Jan 2013, 04:16

4 Replies

1990 Views

Last post by GardenDwarf
14 Jan 2014, 16:27
[Solved] create a new item in the actions menu of a ticket

Last post by chebert « 14 Jan 2014, 16:11
Replies: 2
by chebert » 10 Jan 2014, 11:44

2 Replies

882 Views

Last post by chebert
14 Jan 2014, 16:11
Agents on different groups

Last post by germesnsk « 14 Jan 2014, 12:31
Replies: 5
by germesnsk » 13 Jan 2014, 11:29

5 Replies

3334 Views

Last post by germesnsk
14 Jan 2014, 12:31
Status Change from new to open?

Last post by reneeb « 14 Jan 2014, 12:18
Replies: 2
by Gunjan » 14 Jan 2014, 11:20

2 Replies

571 Views

Last post by reneeb
14 Jan 2014, 12:18
How to show Dynamic Field in CSV format

Last post by Gunjan « 14 Jan 2014, 12:12
Replies: 20
by Gunjan » 13 Jan 2014, 07:47

20 Replies

6750 Views

Last post by Gunjan
14 Jan 2014, 12:12
Can not run the task as schedule in Generic Agent

Last post by hongphuc « 14 Jan 2014, 10:53
Replies: 4
by hongphuc » 13 Jan 2014, 11:17

4 Replies

1400 Views

Last post by hongphuc
14 Jan 2014, 10:53
Pending Reminder Notification

Last post by hongphuc « 14 Jan 2014, 09:13
Replies: 8
by hongphuc » 10 Jan 2014, 10:11

8 Replies

2021 Views

Last post by hongphuc
14 Jan 2014, 09:13
Agent wise summary report

Last post by sajeev « 14 Jan 2014, 06:56

by sajeev » 14 Jan 2014, 06:56

0 Replies

352 Views

Last post by sajeev
14 Jan 2014, 06:56
[SOLVED] How Add "To" Field to Dashboard Tickets?

Last post by rsw1941 « 13 Jan 2014, 21:48
Replies: 10
by rsw1941 » 11 Jan 2014, 02:08

10 Replies

1708 Views

Last post by rsw1941
13 Jan 2014, 21:48
OTRS ITSM default values

Last post by jojo « 13 Jan 2014, 19:27
Replies: 2
by dcorbera » 17 Dec 2013, 18:22

2 Replies

1404 Views

Last post by jojo
13 Jan 2014, 19:27
Link change to a CI type software

Last post by jojo « 13 Jan 2014, 19:27
Replies: 2
by dcorbera » 17 Dec 2013, 17:03

2 Replies

1306 Views

Last post by jojo
13 Jan 2014, 19:27
Master slave

Last post by jojo « 13 Jan 2014, 19:26
Replies: 2
by dcorbera » 09 Dec 2013, 13:20

2 Replies

1233 Views

Last post by jojo
13 Jan 2014, 19:26
Add ChangeFreeText1 on the change statistics

Last post by dcorbera « 13 Jan 2014, 18:56
Replies: 1
by dcorbera » 09 Dec 2013, 18:45

1 Replies

902 Views

Last post by dcorbera
13 Jan 2014, 18:56
Not sending all the articles on last reply

Last post by Arie « 13 Jan 2014, 18:27
Replies: 1
by Arie » 08 Jan 2014, 12:09

1 Replies

782 Views

Last post by Arie
13 Jan 2014, 18:27
No move notification email when generic agent moves ticket

Last post by shomotrs « 13 Jan 2014, 16:46
Replies: 2
by shomotrs » 10 Jan 2014, 20:00

2 Replies

724 Views

Last post by shomotrs
13 Jan 2014, 16:46
Import csv file of configuration items from command line

Last post by sdombora « 13 Jan 2014, 15:36
Replies: 2
by sdombora » 13 Jan 2014, 14:58

2 Replies

1152 Views

Last post by sdombora
13 Jan 2014, 15:36
Tickets visibility

Last post by diginin « 13 Jan 2014, 13:08
Replies: 5
by Gunjan » 13 Jan 2014, 12:14

5 Replies

3233 Views

Last post by diginin
13 Jan 2014, 13:08
Dashlet using "ResponsibleID"

Last post by mpmnu « 13 Jan 2014, 12:23
Replies: 4
by mpmnu » 13 Jan 2014, 09:57

4 Replies

1196 Views

Last post by mpmnu
13 Jan 2014, 12:23
Wrong Translation

Last post by reneeb « 13 Jan 2014, 09:36
Replies: 1
by Gunjan » 13 Jan 2014, 07:00

1 Replies

417 Views

Last post by reneeb
13 Jan 2014, 09:36
[SOLVED]issue when assigning ticket's priority

Last post by eandrex « 11 Jan 2014, 16:37
Replies: 2
by eandrex » 10 Jan 2014, 23:16

2 Replies

777 Views

Last post by eandrex
11 Jan 2014, 16:37
Ldap Agent configurated

Last post by crythias « 10 Jan 2014, 19:37
Replies: 1
by genesis2005 » 10 Jan 2014, 17:48

1 Replies

959 Views

Last post by crythias
10 Jan 2014, 19:37
[SOLVED] Change order of Fields in Note

Last post by mpmnu « 10 Jan 2014, 17:36
Replies: 8
by mpmnu » 08 Jan 2014, 11:42

8 Replies

1918 Views

Last post by mpmnu
10 Jan 2014, 17:36
Which fields can be included in csv export?

Last post by crythias « 10 Jan 2014, 16:25
Replies: 3
by johnl » 10 Jan 2014, 15:51

3 Replies

768 Views

Last post by crythias
10 Jan 2014, 16:25
Incident State population through CIs/Services

Last post by crythias « 10 Jan 2014, 15:18
Replies: 3
by ccottet » 09 Nov 2012, 20:18

3 Replies

4482 Views

Last post by crythias
10 Jan 2014, 15:18
add rows

Last post by crythias « 10 Jan 2014, 15:14
Replies: 3
by basd82 » 10 Jan 2014, 00:53

3 Replies

1097 Views

Last post by crythias
10 Jan 2014, 15:14
Dynamic Fields in Events

Last post by steeman « 10 Jan 2014, 14:20
Replies: 5
by steeman » 09 Jan 2014, 16:55

5 Replies

2098 Views

Last post by steeman
10 Jan 2014, 14:20
OTRS email problem

Last post by reneeb « 10 Jan 2014, 13:52
Replies: 4
by 223roni256 » 08 Jan 2014, 14:03

4 Replies

1082 Views

Last post by reneeb
10 Jan 2014, 13:52
[SOLVED] Attribute responsible to a ticket,

Last post by chebert « 10 Jan 2014, 12:25
Replies: 8
by chebert » 06 Nov 2013, 08:30

8 Replies

3415 Views

Last post by chebert
10 Jan 2014, 12:25
Change Date Time Format

Last post by crythias « 10 Jan 2014, 06:04
Replies: 3
by robs » 09 Jan 2014, 11:57

3 Replies

1471 Views

Last post by crythias
10 Jan 2014, 06:04
Customers email automatically moved to a Queue

Last post by piniandr « 09 Jan 2014, 19:01
Replies: 2
by piniandr » 08 Jan 2014, 19:02

2 Replies

401 Views

Last post by piniandr
09 Jan 2014, 19:01
Missing Location on AgentTicketLockedView Since upgrade

Last post by jschlueter « 09 Jan 2014, 16:45
Replies: 4
by jschlueter » 06 Jan 2014, 19:07

4 Replies

1472 Views

Last post by jschlueter
09 Jan 2014, 16:45
[SOLVED] ConfigItemID as Text not the number

Last post by licorit « 09 Jan 2014, 14:48
Replies: 8
by licorit » 12 Sep 2013, 14:00

8 Replies

6161 Views

Last post by licorit
09 Jan 2014, 14:48
[SOLVED] Disable Secure Active

Last post by crythias « 09 Jan 2014, 11:48
Replies: 4
by 223roni256 » 08 Jan 2014, 15:45

4 Replies

13199 Views

Last post by crythias
09 Jan 2014, 11:48
Average handling time report

Last post by spydermixx « 09 Jan 2014, 02:20

by spydermixx » 09 Jan 2014, 02:20

0 Replies

264 Views

Last post by spydermixx
09 Jan 2014, 02:20
Dashboard: Change order of default columns

Last post by bitos « 08 Jan 2014, 16:34

by bitos » 08 Jan 2014, 16:34

0 Replies

1056 Views

Last post by bitos
08 Jan 2014, 16:34
Ticket Overview

Last post by MarcoPBC « 08 Jan 2014, 13:20
Replies: 4
by MarcoPBC » 07 Jan 2014, 19:23

4 Replies

1504 Views

Last post by MarcoPBC
08 Jan 2014, 13:20
CMDB and export of configitems (3.2.7)

Last post by Lamaman « 08 Jan 2014, 10:39

by Lamaman » 08 Jan 2014, 10:39

0 Replies

682 Views

Last post by Lamaman
08 Jan 2014, 10:39
Overlapping issue

Last post by crythias « 08 Jan 2014, 10:39
Replies: 3
by Gunjan » 07 Jan 2014, 12:51

3 Replies

663 Views

Last post by crythias
08 Jan 2014, 10:39
Problems with attachments in OTRS 3.1.7

Last post by JGotthardt « 08 Jan 2014, 09:47

by JGotthardt » 08 Jan 2014, 09:47

0 Replies

510 Views

Last post by JGotthardt
08 Jan 2014, 09:47
[SOLVED] Authenticate Agents from Specific AD Group

Last post by tmoore82 « 08 Jan 2014, 00:07
Replies: 6
by tmoore82 » 02 Jan 2014, 22:42

6 Replies

3221 Views

Last post by tmoore82
08 Jan 2014, 00:07
Add ticket status to subject of emails

Last post by crythias « 07 Jan 2014, 23:23
Replies: 6
by thnilsen » 06 Jan 2014, 13:11

6 Replies

2106 Views

Last post by crythias
07 Jan 2014, 23:23
update DynamicField info via API

Last post by steeman « 07 Jan 2014, 22:39
Replies: 2
by steeman » 07 Jan 2014, 15:55

2 Replies

828 Views

Last post by steeman
07 Jan 2014, 22:39
how to update OTRS with ITSM from 3.1.7 to 3.3.2

Last post by bwesaala « 07 Jan 2014, 17:33
Replies: 4
by genesis2005 » 06 Dec 2013, 20:23

4 Replies

2312 Views

Last post by bwesaala
07 Jan 2014, 17:33
Postmaster Filters

Last post by reneeb « 07 Jan 2014, 16:48
Replies: 1
by djclayton80 » 07 Jan 2014, 16:33

1 Replies

341 Views

Last post by reneeb
07 Jan 2014, 16:48
Forward ticket to any domain

Last post by crythias « 07 Jan 2014, 15:41
Replies: 4
by wsouto » 06 Jan 2014, 18:42

4 Replies

1605 Views

Last post by crythias
07 Jan 2014, 15:41
[SOLVED] "Ticket type" not visible

Last post by Athena « 07 Jan 2014, 14:28
Replies: 2
by Athena » 07 Jan 2014, 12:51

2 Replies

1148 Views

Last post by Athena
07 Jan 2014, 14:28
Change Management Condition set up

Last post by jojo « 07 Jan 2014, 11:58
Replies: 7
by ChrisMachnicki » 17 Jul 2013, 11:22

7 Replies

3952 Views

Last post by jojo
07 Jan 2014, 11:58
[SOLVED] Parameter for Dynamic Field

Last post by JoelQ « 07 Jan 2014, 10:29
Replies: 3
by JoelQ » 06 Jan 2014, 11:11

3 Replies

806 Views

Last post by JoelQ
07 Jan 2014, 10:29
Remove prioirty flag in Customer TicketZoom View

Last post by tmoore82 « 06 Jan 2014, 23:25
Replies: 2
by tmoore82 » 31 Dec 2013, 20:27

2 Replies

1501 Views

Last post by tmoore82
06 Jan 2014, 23:25
Default action after ticket is closed succesfully

Last post by bitos « 06 Jan 2014, 18:10
Replies: 2
by bitos » 06 Jan 2014, 12:31

2 Replies

1329 Views

Last post by bitos
06 Jan 2014, 18:10

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