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[SOLVED] Customer search customization

Last post by dolfiz « 21 Jan 2014, 20:50
Replies: 2
by dolfiz » 21 Jan 2014, 19:08

2 Replies

2599 Views

Last post by dolfiz
21 Jan 2014, 20:50
Add responsible in TicketOvreview/

Last post by crythias « 21 Jan 2014, 16:04
Replies: 4
by chebert » 14 Jan 2014, 16:34

4 Replies

1374 Views

Last post by crythias
21 Jan 2014, 16:04
Dynamic fields not translated in stats

Last post by yuri0001 « 21 Jan 2014, 15:51
Replies: 3
by yuri0001 » 18 Jan 2014, 14:04

3 Replies

1606 Views

Last post by yuri0001
21 Jan 2014, 15:51
Error during Ajax communication

Last post by crythias « 21 Jan 2014, 15:38
Replies: 1
by kalyana1315 » 21 Jan 2014, 12:24

1 Replies

555 Views

Last post by crythias
21 Jan 2014, 15:38
OTRS 3.2.9 to OTRS 3.3.3 issue

Last post by crythias « 21 Jan 2014, 15:37
Replies: 5
by kalyana1315 » 21 Jan 2014, 11:28

5 Replies

1038 Views

Last post by crythias
21 Jan 2014, 15:37
Dynamic Fields Issue

Last post by Paulc « 21 Jan 2014, 13:21
Replies: 4
by Paulc » 30 Oct 2013, 18:11

4 Replies

2238 Views

Last post by Paulc
21 Jan 2014, 13:21
Notification even looping

Last post by kalyana1315 « 21 Jan 2014, 08:01
Replies: 3
by kalyana1315 » 20 Jan 2014, 14:34

3 Replies

1136 Views

Last post by kalyana1315
21 Jan 2014, 08:01
Process ticket External-Note

Last post by pdroge84 « 20 Jan 2014, 17:35

by pdroge84 » 20 Jan 2014, 17:35

0 Replies

333 Views

Last post by pdroge84
20 Jan 2014, 17:35
TicketTitleSet Process Management

Last post by pdroge84 « 20 Jan 2014, 17:33
Replies: 2
by pdroge84 » 16 Jan 2014, 14:41

2 Replies

855 Views

Last post by pdroge84
20 Jan 2014, 17:33
Measure of minutes to get to 'auto-close'

Last post by Otabutin « 20 Jan 2014, 16:38

by Otabutin » 20 Jan 2014, 16:38

0 Replies

546 Views

Last post by Otabutin
20 Jan 2014, 16:38
Type description under every ticket type

Last post by GMunjal « 20 Jan 2014, 07:58

by GMunjal » 20 Jan 2014, 07:58

0 Replies

512 Views

Last post by GMunjal
20 Jan 2014, 07:58
Agents Unable to Respond to Tickets

Last post by danburger « 18 Jan 2014, 03:42
Replies: 6
by danburger » 17 Jan 2014, 19:52

6 Replies

1234 Views

Last post by danburger
18 Jan 2014, 03:42
OTRS Help Desk 3.3.3 install error

Last post by wurzel « 17 Jan 2014, 17:04
Replies: 1
by kalyana1315 » 16 Jan 2014, 12:45

1 Replies

857 Views

Last post by wurzel
17 Jan 2014, 17:04
Lost permission Customers-Groups

Last post by Lola « 17 Jan 2014, 16:17
Replies: 4
by Lola » 16 Jan 2014, 13:56

4 Replies

964 Views

Last post by Lola
17 Jan 2014, 16:17
Using fields from LDAP in ACLs

Last post by crythias « 17 Jan 2014, 14:51
Replies: 1
by TomekNetwork » 17 Jan 2014, 00:06

1 Replies

454 Views

Last post by crythias
17 Jan 2014, 14:51
EscalationTime Stats

Last post by clockworkorange « 17 Jan 2014, 14:28

by clockworkorange » 17 Jan 2014, 14:28

0 Replies

721 Views

Last post by clockworkorange
17 Jan 2014, 14:28
Wrong display customer name with special characters

Last post by ndhvu275 « 17 Jan 2014, 12:02
Replies: 4
by ndhvu275 » 18 Dec 2013, 12:46

4 Replies

2263 Views

Last post by ndhvu275
17 Jan 2014, 12:02
csv german special character translation issue

Last post by jojo « 17 Jan 2014, 09:25
Replies: 1
by GMunjal » 17 Jan 2014, 09:19

1 Replies

1097 Views

Last post by jojo
17 Jan 2014, 09:25
[solved]fail Scheduler

Last post by juanmattica « 16 Jan 2014, 21:15
Replies: 1
by juanmattica » 16 Jan 2014, 16:31

1 Replies

1612 Views

Last post by juanmattica
16 Jan 2014, 21:15
Not opening OTRS after installation

Last post by crythias « 16 Jan 2014, 21:00
Replies: 1
by bencysam » 16 Jan 2014, 19:48

1 Replies

419 Views

Last post by crythias
16 Jan 2014, 21:00
Dynamic Fields not displaying in Ticket Information

Last post by yuri0001 « 16 Jan 2014, 19:22
Replies: 1
by billett05 » 16 Jan 2014, 18:42

1 Replies

975 Views

Last post by yuri0001
16 Jan 2014, 19:22
Custom Ticket Module

Last post by luppolo « 16 Jan 2014, 17:23
Replies: 2
by lodolivas » 06 Oct 2013, 23:31

2 Replies

1774 Views

Last post by luppolo
16 Jan 2014, 17:23
Namespace Core.Agent could not be initialized

Last post by GardenDwarf « 16 Jan 2014, 16:37

by GardenDwarf » 16 Jan 2014, 16:37

0 Replies

808 Views

Last post by GardenDwarf
16 Jan 2014, 16:37
Manually create new customer user when an email is received

Last post by crythias « 16 Jan 2014, 16:27
Replies: 2
by piniandr » 09 Jan 2014, 19:27

2 Replies

868 Views

Last post by crythias
16 Jan 2014, 16:27
configure stats to show ticket movement (queue to queue)

Last post by crythias « 16 Jan 2014, 11:10
Replies: 1
by pluwum » 14 Jan 2014, 08:58

1 Replies

898 Views

Last post by crythias
16 Jan 2014, 11:10
Edit article create_time

Last post by mpmnu « 16 Jan 2014, 10:41

by mpmnu » 16 Jan 2014, 10:41

0 Replies

410 Views

Last post by mpmnu
16 Jan 2014, 10:41
How to send emails to users when creating tickets from web

Last post by crythias « 16 Jan 2014, 00:35
Replies: 3
by mlk » 15 Jan 2014, 22:45

3 Replies

524 Views

Last post by crythias
16 Jan 2014, 00:35
[SOLVED] Customer web interface

Last post by reneeb « 16 Jan 2014, 00:34
Replies: 1
by 223roni256 » 16 Jan 2014, 00:19

1 Replies

645 Views

Last post by reneeb
16 Jan 2014, 00:34
Configuring pop3 fetch

Last post by wingfiry « 16 Jan 2014, 00:11
Replies: 1
by wingfiry » 15 Jan 2014, 23:01

1 Replies

284 Views

Last post by wingfiry
16 Jan 2014, 00:11
[SOLVED] Users with RO permission can't be made Responsible?

Last post by rsw1941 « 15 Jan 2014, 19:03
Replies: 7
by rsw1941 » 13 Jan 2014, 02:31

7 Replies

2962 Views

Last post by rsw1941
15 Jan 2014, 19:03
WebService, read list of Queues

Last post by grunge « 15 Jan 2014, 18:55

by grunge » 15 Jan 2014, 18:55

0 Replies

795 Views

Last post by grunge
15 Jan 2014, 18:55
[SOLVED] Frontend::CustomerTicketViewNew To field order

Last post by xax0 « 15 Jan 2014, 18:53
Replies: 3
by xax0 » 15 Jan 2014, 11:13

3 Replies

2417 Views

Last post by xax0
15 Jan 2014, 18:53
[SOLVED] ACL: Ticket Type based on Selected Queue

Last post by bitos « 15 Jan 2014, 16:28
Replies: 13
by bitos » 13 Jan 2014, 17:07

13 Replies

10618 Views

Last post by bitos
15 Jan 2014, 16:28
Popup/additional Information about User

Last post by mpmnu « 15 Jan 2014, 15:05

by mpmnu » 15 Jan 2014, 15:05

0 Replies

537 Views

Last post by mpmnu
15 Jan 2014, 15:05
Upgrade script (3.2 to 3.3) for Oracle issue

Last post by GardenDwarf « 15 Jan 2014, 14:33
Replies: 5
by GardenDwarf » 14 Jan 2014, 16:30

5 Replies

3538 Views

Last post by GardenDwarf
15 Jan 2014, 14:33
Issue in translation of services

Last post by Gunjan « 15 Jan 2014, 11:06
Replies: 4
by Gunjan » 14 Jan 2014, 14:56

4 Replies

1799 Views

Last post by Gunjan
15 Jan 2014, 11:06
[Solved] Dashboard ticket lists shown columns are configur..

Last post by rb0206 « 14 Jan 2014, 21:08
Replies: 2
by rb0206 » 13 Jan 2014, 08:11

2 Replies

999 Views

Last post by rb0206
14 Jan 2014, 21:08
[SOLVED] Upgrading to 3.2 with Oracle DB

Last post by GardenDwarf « 14 Jan 2014, 16:27
Replies: 4
by skullz » 29 Jan 2013, 04:16

4 Replies

2091 Views

Last post by GardenDwarf
14 Jan 2014, 16:27
[Solved] create a new item in the actions menu of a ticket

Last post by chebert « 14 Jan 2014, 16:11
Replies: 2
by chebert » 10 Jan 2014, 11:44

2 Replies

926 Views

Last post by chebert
14 Jan 2014, 16:11
Agents on different groups

Last post by germesnsk « 14 Jan 2014, 12:31
Replies: 5
by germesnsk » 13 Jan 2014, 11:29

5 Replies

3505 Views

Last post by germesnsk
14 Jan 2014, 12:31
Status Change from new to open?

Last post by reneeb « 14 Jan 2014, 12:18
Replies: 2
by Gunjan » 14 Jan 2014, 11:20

2 Replies

659 Views

Last post by reneeb
14 Jan 2014, 12:18
How to show Dynamic Field in CSV format

Last post by Gunjan « 14 Jan 2014, 12:12
Replies: 20
by Gunjan » 13 Jan 2014, 07:47

20 Replies

7353 Views

Last post by Gunjan
14 Jan 2014, 12:12
Can not run the task as schedule in Generic Agent

Last post by hongphuc « 14 Jan 2014, 10:53
Replies: 4
by hongphuc » 13 Jan 2014, 11:17

4 Replies

1524 Views

Last post by hongphuc
14 Jan 2014, 10:53
Pending Reminder Notification

Last post by hongphuc « 14 Jan 2014, 09:13
Replies: 8
by hongphuc » 10 Jan 2014, 10:11

8 Replies

2186 Views

Last post by hongphuc
14 Jan 2014, 09:13
Agent wise summary report

Last post by sajeev « 14 Jan 2014, 06:56

by sajeev » 14 Jan 2014, 06:56

0 Replies

377 Views

Last post by sajeev
14 Jan 2014, 06:56
[SOLVED] How Add "To" Field to Dashboard Tickets?

Last post by rsw1941 « 13 Jan 2014, 21:48
Replies: 10
by rsw1941 » 11 Jan 2014, 02:08

10 Replies

1959 Views

Last post by rsw1941
13 Jan 2014, 21:48
OTRS ITSM default values

Last post by jojo « 13 Jan 2014, 19:27
Replies: 2
by dcorbera » 17 Dec 2013, 18:22

2 Replies

1480 Views

Last post by jojo
13 Jan 2014, 19:27
Link change to a CI type software

Last post by jojo « 13 Jan 2014, 19:27
Replies: 2
by dcorbera » 17 Dec 2013, 17:03

2 Replies

1377 Views

Last post by jojo
13 Jan 2014, 19:27
Master slave

Last post by jojo « 13 Jan 2014, 19:26
Replies: 2
by dcorbera » 09 Dec 2013, 13:20

2 Replies

1294 Views

Last post by jojo
13 Jan 2014, 19:26
Add ChangeFreeText1 on the change statistics

Last post by dcorbera « 13 Jan 2014, 18:56
Replies: 1
by dcorbera » 09 Dec 2013, 18:45

1 Replies

956 Views

Last post by dcorbera
13 Jan 2014, 18:56

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