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Add note after closing ticket

Last post by cesco_78 « 20 Jul 2012, 10:46
Replies: 2
by cesco_78 » 20 Jul 2012, 09:13

2 Replies

670 Views

Last post by cesco_78
20 Jul 2012, 10:46
CMDB

Last post by jojo « 20 Jul 2012, 08:02
Replies: 1
by MWMeads » 19 Jul 2012, 19:27

1 Replies

794 Views

Last post by jojo
20 Jul 2012, 08:02
CMDB Class

Last post by jojo « 20 Jul 2012, 07:59
Replies: 3
by skullz » 19 Jul 2012, 12:11

3 Replies

1382 Views

Last post by jojo
20 Jul 2012, 07:59
Using Note to update ticket status

Last post by crythias « 19 Jul 2012, 19:33
Replies: 15
by MWMeads » 08 Jul 2012, 02:51

15 Replies

4778 Views

Last post by crythias
19 Jul 2012, 19:33
Can't write ConfigItem!

Last post by happybrowndog « 19 Jul 2012, 19:00
Replies: 2
by happybrowndog » 19 Jul 2012, 08:01

2 Replies

3054 Views

Last post by happybrowndog
19 Jul 2012, 19:00
add tabs in queue view

Last post by Karlos40 « 19 Jul 2012, 14:17
Replies: 4
by bbbo » 26 Jun 2012, 19:36

4 Replies

1560 Views

Last post by Karlos40
19 Jul 2012, 14:17
Lastname Firstname (Username)

Last post by rdquiterio « 19 Jul 2012, 10:21
Replies: 2
by rdquiterio » 18 Jul 2012, 20:23

2 Replies

1664 Views

Last post by rdquiterio
19 Jul 2012, 10:21
Error: Need Ticket ID!

Last post by crythias « 18 Jul 2012, 20:39
Replies: 7
by guillo » 17 Jul 2012, 20:20

7 Replies

4402 Views

Last post by crythias
18 Jul 2012, 20:39
How to set a default date to date field in Config Item?

Last post by Sophy978 « 18 Jul 2012, 17:27

by Sophy978 » 18 Jul 2012, 17:27

0 Replies

570 Views

Last post by Sophy978
18 Jul 2012, 17:27
new ticket autoreply problem

Last post by Alukardd « 18 Jul 2012, 16:03
Replies: 19
by Alukardd » 12 Jul 2012, 15:15

19 Replies

33181 Views

Last post by Alukardd
18 Jul 2012, 16:03
SystemMonitoring not opening tickets for some alerts

Last post by jojo « 18 Jul 2012, 15:45
Replies: 3
by bhujik » 27 Jun 2012, 21:17

3 Replies

2343 Views

Last post by jojo
18 Jul 2012, 15:45
Agente Dashboard costumization

Last post by LucianoPinto « 18 Jul 2012, 14:55
Replies: 1
by LucianoPinto » 27 Jun 2012, 12:33

1 Replies

379 Views

Last post by LucianoPinto
18 Jul 2012, 14:55
OTRS and Reporting

Last post by LucianoPinto « 18 Jul 2012, 14:54

by LucianoPinto » 18 Jul 2012, 14:54

0 Replies

381 Views

Last post by LucianoPinto
18 Jul 2012, 14:54
Agent custom ticket operations & static value of field

Last post by crythias « 18 Jul 2012, 14:50
Replies: 8
by Marwain » 01 Dec 2011, 22:11

8 Replies

3616 Views

Last post by crythias
18 Jul 2012, 14:50
Disable Escalation notification to end customers

Last post by Sophy978 « 17 Jul 2012, 22:41
Replies: 3
by Sophy978 » 17 Jul 2012, 18:30

3 Replies

1283 Views

Last post by Sophy978
17 Jul 2012, 22:41
No Package availabe error

Last post by jojo « 17 Jul 2012, 21:50
Replies: 2
by sshirodkar » 17 Jul 2012, 19:57

2 Replies

1569 Views

Last post by jojo
17 Jul 2012, 21:50
Owner field doesn't not reflect Queues and Groups

Last post by Sophy978 « 17 Jul 2012, 19:41
Replies: 1
by Sophy978 » 16 Jul 2012, 17:44

1 Replies

529 Views

Last post by Sophy978
17 Jul 2012, 19:41
[SOLVED] Can only change responsible if agent has RW perm

Last post by rdquiterio « 17 Jul 2012, 17:37
Replies: 1
by rdquiterio » 16 Jul 2012, 15:25

1 Replies

944 Views

Last post by rdquiterio
17 Jul 2012, 17:37
restrict access to ticket content

Last post by tcg « 17 Jul 2012, 17:18
Replies: 2
by tcg » 17 Jul 2012, 13:23

2 Replies

443 Views

Last post by tcg
17 Jul 2012, 17:18
[SOLVED] Users with RO permission can't be made Responsible?

Last post by rdquiterio « 17 Jul 2012, 13:22
Replies: 4
by rdquiterio » 17 Jul 2012, 12:00

4 Replies

2079 Views

Last post by rdquiterio
17 Jul 2012, 13:22
[SOLVED] SSO stopped working after Upgrading 3.1.2 -> 3.1.7

Last post by jojo « 17 Jul 2012, 13:04
Replies: 3
by rdquiterio » 09 Jul 2012, 13:22

3 Replies

2029 Views

Last post by jojo
17 Jul 2012, 13:04
OTRS suffix /otrs/ question

Last post by crythias « 17 Jul 2012, 02:07
Replies: 5
by schweppers » 16 Jul 2012, 11:11

5 Replies

4098 Views

Last post by crythias
17 Jul 2012, 02:07
Pending auto close+ don't work.

Last post by crythias « 16 Jul 2012, 22:41
Replies: 1
by webipsum » 16 Jul 2012, 22:35

1 Replies

845 Views

Last post by crythias
16 Jul 2012, 22:41
Notifications not sent out for all agents in queues

Last post by Sophy978 « 16 Jul 2012, 22:07
Replies: 2
by Sophy978 » 16 Jul 2012, 20:48

2 Replies

1067 Views

Last post by Sophy978
16 Jul 2012, 22:07
Migrate Ubuntu >> OTRS4Win

Last post by crythias « 16 Jul 2012, 18:54
Replies: 1
by jrsaraiva » 16 Jul 2012, 18:08

1 Replies

1016 Views

Last post by crythias
16 Jul 2012, 18:54
How do I change a ticket type?

Last post by Sophy978 « 16 Jul 2012, 17:44
Replies: 2
by Sophy978 » 13 Jul 2012, 22:20

2 Replies

878 Views

Last post by Sophy978
16 Jul 2012, 17:44
Invalid version format (negative version number) Log.pm

Last post by livreti « 16 Jul 2012, 15:56

by livreti » 16 Jul 2012, 15:56

0 Replies

1208 Views

Last post by livreti
16 Jul 2012, 15:56
limiting agents access to different customers

Last post by hmmmm3 « 16 Jul 2012, 13:17
Replies: 6
by bahavar » 14 Mar 2011, 16:04

6 Replies

6397 Views

Last post by hmmmm3
16 Jul 2012, 13:17
Installation on Godaddy help

Last post by jojo « 14 Jul 2012, 05:06
Replies: 5
by dkingrey » 13 Jul 2012, 22:39

5 Replies

1294 Views

Last post by jojo
14 Jul 2012, 05:06
Rich Text editor Support india languages(Telugu,hindi)

Last post by vfxgopal « 13 Jul 2012, 20:17

by vfxgopal » 13 Jul 2012, 20:17

0 Replies

361 Views

Last post by vfxgopal
13 Jul 2012, 20:17
Rich Text editor Support india languages(Telugu,hindi)

Last post by vfxgopal « 13 Jul 2012, 20:10

by vfxgopal » 13 Jul 2012, 20:10

0 Replies

368 Views

Last post by vfxgopal
13 Jul 2012, 20:10
Multiple customers logging tickets for multiple companies

Last post by crythias « 13 Jul 2012, 19:42
Replies: 3
by KPS » 13 Jul 2012, 13:39

3 Replies

2334 Views

Last post by crythias
13 Jul 2012, 19:42
Locked ticket not really locked.

Last post by Davx « 13 Jul 2012, 16:01
Replies: 2
by Davx » 13 Jul 2012, 15:08

2 Replies

516 Views

Last post by Davx
13 Jul 2012, 16:01
(SOLVED) Edit ticket text once already entered?

Last post by morecw « 13 Jul 2012, 15:02
Replies: 2
by morecw » 13 Jul 2012, 14:41

2 Replies

720 Views

Last post by morecw
13 Jul 2012, 15:02
LDAP Configuration / Multiple trees ?

Last post by crythias « 13 Jul 2012, 14:22
Replies: 4
by conz » 11 Jul 2012, 16:39

4 Replies

1173 Views

Last post by crythias
13 Jul 2012, 14:22
How to change direct link to customer.pl

Last post by Alukardd « 13 Jul 2012, 10:49
Replies: 1
by Viksi » 13 Jul 2012, 09:42

1 Replies

896 Views

Last post by Alukardd
13 Jul 2012, 10:49
PGP/SMIME on windows

Last post by diahbn « 13 Jul 2012, 08:32
Replies: 6
by diahbn » 11 Jul 2012, 20:07

6 Replies

2557 Views

Last post by diahbn
13 Jul 2012, 08:32
Agent Notifications not working?

Last post by bleitner « 13 Jul 2012, 07:02
Replies: 4
by bleitner » 13 Jul 2012, 01:04

4 Replies

2547 Views

Last post by bleitner
13 Jul 2012, 07:02
Notifications (Event) stopped working today at 3pm

Last post by crythias « 13 Jul 2012, 05:14
Replies: 1
by Gnorizo » 13 Jul 2012, 05:02

1 Replies

496 Views

Last post by crythias
13 Jul 2012, 05:14
Undefined subroutine &YAML

Last post by crythias « 13 Jul 2012, 04:39
Replies: 3
by robertsmith » 12 Jul 2012, 22:18

3 Replies

995 Views

Last post by crythias
13 Jul 2012, 04:39
Groups > Agents

Last post by crythias « 12 Jul 2012, 23:25
Replies: 1
by apollyonangel » 12 Jul 2012, 20:58

1 Replies

454 Views

Last post by crythias
12 Jul 2012, 23:25
Error during AJAX Communication

Last post by alainb « 12 Jul 2012, 19:45
Replies: 1
by alainb » 12 Jul 2012, 15:19

1 Replies

929 Views

Last post by alainb
12 Jul 2012, 19:45
Incomming mail from non-users, other questions.

Last post by crythias « 12 Jul 2012, 18:46
Replies: 2
by BlackFlag » 12 Jul 2012, 17:58

2 Replies

1470 Views

Last post by crythias
12 Jul 2012, 18:46
Uninstall Apache

Last post by crythias « 12 Jul 2012, 17:42
Replies: 2
by nicollas » 27 Jun 2012, 19:35

2 Replies

1793 Views

Last post by crythias
12 Jul 2012, 17:42
Check System Time vs Current Timestamp

Last post by jayadeep « 12 Jul 2012, 16:53
Replies: 1
by zhakal » 18 Aug 2011, 21:09

1 Replies

1465 Views

Last post by jayadeep
12 Jul 2012, 16:53
Method {TicketObject}->GetTNByString()

Last post by crythias « 12 Jul 2012, 15:17
Replies: 1
by richardn » 12 Jul 2012, 15:08

1 Replies

777 Views

Last post by crythias
12 Jul 2012, 15:17
Disable customer notifications

Last post by crythias « 12 Jul 2012, 14:16
Replies: 1
by dpoll123 » 12 Jul 2012, 13:16

1 Replies

390 Views

Last post by crythias
12 Jul 2012, 14:16
Notification for pendin auto close +

Last post by crythias « 12 Jul 2012, 14:13
Replies: 4
by inazio99 » 10 Jul 2012, 17:46

4 Replies

2542 Views

Last post by crythias
12 Jul 2012, 14:13
FAQ have a problem

Last post by clarisse « 11 Jul 2012, 21:42

by clarisse » 11 Jul 2012, 21:42

0 Replies

374 Views

Last post by clarisse
11 Jul 2012, 21:42
Are cookies from web sites affected by using OTRS

Last post by cherry143 « 11 Jul 2012, 18:08
Replies: 2
by cherry143 » 11 Jul 2012, 17:36

2 Replies

394 Views

Last post by cherry143
11 Jul 2012, 18:08

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