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Last post

German umlauts problem.

Last post by jojo « 26 Jul 2012, 09:19
Replies: 3
by schweppers » 18 Jul 2012, 16:01

3 Replies

2395 Views

Last post by jojo
26 Jul 2012, 09:19
About the real time spent on a ticket

Last post by RaphaelPinheiro « 26 Jul 2012, 00:18

by RaphaelPinheiro » 26 Jul 2012, 00:18

0 Replies

549 Views

Last post by RaphaelPinheiro
26 Jul 2012, 00:18
EMail Problem

Last post by crythias « 25 Jul 2012, 23:18
Replies: 6
by st3ncil » 13 Apr 2012, 13:45

6 Replies

2570 Views

Last post by crythias
25 Jul 2012, 23:18
Modify ticket number module

Last post by crythias « 25 Jul 2012, 21:48
Replies: 5
by mbartle » 25 Jul 2012, 18:33

5 Replies

3430 Views

Last post by crythias
25 Jul 2012, 21:48
SysConfig won't save settings

Last post by jojo « 25 Jul 2012, 19:11
Replies: 9
by knischan » 01 Oct 2011, 05:26

9 Replies

5864 Views

Last post by jojo
25 Jul 2012, 19:11
Read only agent

Last post by fabiolous « 25 Jul 2012, 15:05

by fabiolous » 25 Jul 2012, 15:05

0 Replies

342 Views

Last post by fabiolous
25 Jul 2012, 15:05
Outgoing email

Last post by CrashOverride « 25 Jul 2012, 09:53

by CrashOverride » 25 Jul 2012, 09:53

0 Replies

433 Views

Last post by CrashOverride
25 Jul 2012, 09:53
ITSM 3.1.4 errors while installing packages

Last post by jojo « 24 Jul 2012, 22:22
Replies: 1
by sshirodkar » 24 Jul 2012, 20:10

1 Replies

1132 Views

Last post by jojo
24 Jul 2012, 22:22
Disable new ticket notification to end customer

Last post by crythias « 24 Jul 2012, 19:16
Replies: 6
by Sophy978 » 16 Jul 2012, 19:52

6 Replies

2474 Views

Last post by crythias
24 Jul 2012, 19:16
SLA's Not working

Last post by innoinst « 24 Jul 2012, 17:42
Replies: 1
by hhettiarachchi » 24 Jul 2012, 13:24

1 Replies

982 Views

Last post by innoinst
24 Jul 2012, 17:42
Forgotten email and New Customer sign up emails not sending

Last post by tyctor « 24 Jul 2012, 14:25
Replies: 6
by maxwellsmart84 » 26 Jun 2012, 22:07

6 Replies

5413 Views

Last post by tyctor
24 Jul 2012, 14:25
Add port in OTRS_CONFIG_FQDN

Last post by HervE « 24 Jul 2012, 14:16
Replies: 5
by HervE » 24 Jul 2012, 09:35

5 Replies

3549 Views

Last post by HervE
24 Jul 2012, 14:16
Email replies from customer not captured, no notifications

Last post by Sophy978 « 23 Jul 2012, 22:28
Replies: 3
by Sophy978 » 17 Jul 2012, 22:29

3 Replies

1133 Views

Last post by Sophy978
23 Jul 2012, 22:28
how can i change the color

Last post by jojo « 23 Jul 2012, 16:21
Replies: 3
by teetones » 20 Jul 2012, 13:37

3 Replies

2054 Views

Last post by jojo
23 Jul 2012, 16:21
Nagios regexp

Last post by jojo « 22 Jul 2012, 21:56
Replies: 6
by massimobianchi » 18 Jul 2012, 17:47

6 Replies

2779 Views

Last post by jojo
22 Jul 2012, 21:56
Set Different SLA's to a Queue

Last post by otrslanka « 22 Jul 2012, 19:18
Replies: 6
by hhettiarachchi » 20 Jul 2012, 11:46

6 Replies

2816 Views

Last post by otrslanka
22 Jul 2012, 19:18
Disable "Move Ticket to new queue" Notify if owner assigned

Last post by kbuchanan « 21 Jul 2012, 21:37
Replies: 10
by kbuchanan » 21 Jul 2012, 14:58

10 Replies

3380 Views

Last post by kbuchanan
21 Jul 2012, 21:37
[SOLVED] Customer <-> Groups list limited to 200 users

Last post by Giulio Soleni « 21 Jul 2012, 10:17
Replies: 2
by Giulio Soleni » 18 Jul 2012, 10:49

2 Replies

1910 Views

Last post by Giulio Soleni
21 Jul 2012, 10:17
Tickets without or with optional customer data

Last post by wjozsi « 20 Jul 2012, 15:11
Replies: 2
by wjozsi » 20 Jul 2012, 14:41

2 Replies

576 Views

Last post by wjozsi
20 Jul 2012, 15:11
[SOLVED] JSON::XS

Last post by rdquiterio « 20 Jul 2012, 12:13
Replies: 1
by rdquiterio » 20 Jul 2012, 10:40

1 Replies

1337 Views

Last post by rdquiterio
20 Jul 2012, 12:13
Add note after closing ticket

Last post by cesco_78 « 20 Jul 2012, 10:46
Replies: 2
by cesco_78 » 20 Jul 2012, 09:13

2 Replies

727 Views

Last post by cesco_78
20 Jul 2012, 10:46
CMDB

Last post by jojo « 20 Jul 2012, 08:02
Replies: 1
by MWMeads » 19 Jul 2012, 19:27

1 Replies

820 Views

Last post by jojo
20 Jul 2012, 08:02
CMDB Class

Last post by jojo « 20 Jul 2012, 07:59
Replies: 3
by skullz » 19 Jul 2012, 12:11

3 Replies

1454 Views

Last post by jojo
20 Jul 2012, 07:59
Using Note to update ticket status

Last post by crythias « 19 Jul 2012, 19:33
Replies: 15
by MWMeads » 08 Jul 2012, 02:51

15 Replies

4979 Views

Last post by crythias
19 Jul 2012, 19:33
Can't write ConfigItem!

Last post by happybrowndog « 19 Jul 2012, 19:00
Replies: 2
by happybrowndog » 19 Jul 2012, 08:01

2 Replies

3090 Views

Last post by happybrowndog
19 Jul 2012, 19:00
add tabs in queue view

Last post by Karlos40 « 19 Jul 2012, 14:17
Replies: 4
by bbbo » 26 Jun 2012, 19:36

4 Replies

1621 Views

Last post by Karlos40
19 Jul 2012, 14:17
Lastname Firstname (Username)

Last post by rdquiterio « 19 Jul 2012, 10:21
Replies: 2
by rdquiterio » 18 Jul 2012, 20:23

2 Replies

1709 Views

Last post by rdquiterio
19 Jul 2012, 10:21
Error: Need Ticket ID!

Last post by crythias « 18 Jul 2012, 20:39
Replies: 7
by guillo » 17 Jul 2012, 20:20

7 Replies

4495 Views

Last post by crythias
18 Jul 2012, 20:39
How to set a default date to date field in Config Item?

Last post by Sophy978 « 18 Jul 2012, 17:27

by Sophy978 » 18 Jul 2012, 17:27

0 Replies

609 Views

Last post by Sophy978
18 Jul 2012, 17:27
new ticket autoreply problem

Last post by Alukardd « 18 Jul 2012, 16:03
Replies: 19
by Alukardd » 12 Jul 2012, 15:15

19 Replies

37408 Views

Last post by Alukardd
18 Jul 2012, 16:03
SystemMonitoring not opening tickets for some alerts

Last post by jojo « 18 Jul 2012, 15:45
Replies: 3
by bhujik » 27 Jun 2012, 21:17

3 Replies

2416 Views

Last post by jojo
18 Jul 2012, 15:45
Agente Dashboard costumization

Last post by LucianoPinto « 18 Jul 2012, 14:55
Replies: 1
by LucianoPinto » 27 Jun 2012, 12:33

1 Replies

410 Views

Last post by LucianoPinto
18 Jul 2012, 14:55
OTRS and Reporting

Last post by LucianoPinto « 18 Jul 2012, 14:54

by LucianoPinto » 18 Jul 2012, 14:54

0 Replies

397 Views

Last post by LucianoPinto
18 Jul 2012, 14:54
Agent custom ticket operations & static value of field

Last post by crythias « 18 Jul 2012, 14:50
Replies: 8
by Marwain » 01 Dec 2011, 22:11

8 Replies

3708 Views

Last post by crythias
18 Jul 2012, 14:50
Disable Escalation notification to end customers

Last post by Sophy978 « 17 Jul 2012, 22:41
Replies: 3
by Sophy978 » 17 Jul 2012, 18:30

3 Replies

1337 Views

Last post by Sophy978
17 Jul 2012, 22:41
No Package availabe error

Last post by jojo « 17 Jul 2012, 21:50
Replies: 2
by sshirodkar » 17 Jul 2012, 19:57

2 Replies

1644 Views

Last post by jojo
17 Jul 2012, 21:50
Owner field doesn't not reflect Queues and Groups

Last post by Sophy978 « 17 Jul 2012, 19:41
Replies: 1
by Sophy978 » 16 Jul 2012, 17:44

1 Replies

548 Views

Last post by Sophy978
17 Jul 2012, 19:41
[SOLVED] Can only change responsible if agent has RW perm

Last post by rdquiterio « 17 Jul 2012, 17:37
Replies: 1
by rdquiterio » 16 Jul 2012, 15:25

1 Replies

982 Views

Last post by rdquiterio
17 Jul 2012, 17:37
restrict access to ticket content

Last post by tcg « 17 Jul 2012, 17:18
Replies: 2
by tcg » 17 Jul 2012, 13:23

2 Replies

475 Views

Last post by tcg
17 Jul 2012, 17:18
[SOLVED] Users with RO permission can't be made Responsible?

Last post by rdquiterio « 17 Jul 2012, 13:22
Replies: 4
by rdquiterio » 17 Jul 2012, 12:00

4 Replies

2131 Views

Last post by rdquiterio
17 Jul 2012, 13:22
[SOLVED] SSO stopped working after Upgrading 3.1.2 -> 3.1.7

Last post by jojo « 17 Jul 2012, 13:04
Replies: 3
by rdquiterio » 09 Jul 2012, 13:22

3 Replies

2078 Views

Last post by jojo
17 Jul 2012, 13:04
OTRS suffix /otrs/ question

Last post by crythias « 17 Jul 2012, 02:07
Replies: 5
by schweppers » 16 Jul 2012, 11:11

5 Replies

4199 Views

Last post by crythias
17 Jul 2012, 02:07
Pending auto close+ don't work.

Last post by crythias « 16 Jul 2012, 22:41
Replies: 1
by webipsum » 16 Jul 2012, 22:35

1 Replies

893 Views

Last post by crythias
16 Jul 2012, 22:41
Notifications not sent out for all agents in queues

Last post by Sophy978 « 16 Jul 2012, 22:07
Replies: 2
by Sophy978 » 16 Jul 2012, 20:48

2 Replies

1088 Views

Last post by Sophy978
16 Jul 2012, 22:07
Migrate Ubuntu >> OTRS4Win

Last post by crythias « 16 Jul 2012, 18:54
Replies: 1
by jrsaraiva » 16 Jul 2012, 18:08

1 Replies

1050 Views

Last post by crythias
16 Jul 2012, 18:54
How do I change a ticket type?

Last post by Sophy978 « 16 Jul 2012, 17:44
Replies: 2
by Sophy978 » 13 Jul 2012, 22:20

2 Replies

905 Views

Last post by Sophy978
16 Jul 2012, 17:44
Invalid version format (negative version number) Log.pm

Last post by livreti « 16 Jul 2012, 15:56

by livreti » 16 Jul 2012, 15:56

0 Replies

1240 Views

Last post by livreti
16 Jul 2012, 15:56
limiting agents access to different customers

Last post by hmmmm3 « 16 Jul 2012, 13:17
Replies: 6
by bahavar » 14 Mar 2011, 16:04

6 Replies

6519 Views

Last post by hmmmm3
16 Jul 2012, 13:17
Installation on Godaddy help

Last post by jojo « 14 Jul 2012, 05:06
Replies: 5
by dkingrey » 13 Jul 2012, 22:39

5 Replies

1364 Views

Last post by jojo
14 Jul 2012, 05:06
Rich Text editor Support india languages(Telugu,hindi)

Last post by vfxgopal « 13 Jul 2012, 20:17

by vfxgopal » 13 Jul 2012, 20:17

0 Replies

377 Views

Last post by vfxgopal
13 Jul 2012, 20:17

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