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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

71859 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

79211 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

201293 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Email tickets not shown in customer portal

Last post by crythias « 29 Jun 2015, 18:17
Replies: 1
by vinesh » 29 Jun 2015, 17:06

1 Replies

7121 Views

Last post by crythias
29 Jun 2015, 18:17
Email Customer Database

Last post by vinesh « 29 Jun 2015, 17:14

by vinesh » 29 Jun 2015, 17:14

0 Replies

15528 Views

Last post by vinesh
29 Jun 2015, 17:14
using exchange with OTRS

Last post by crythias « 29 Jun 2015, 12:59
Replies: 5
by barry1946 » 23 Jun 2015, 20:05

5 Replies

10034 Views

Last post by crythias
29 Jun 2015, 12:59
ACL to restrict next state on AgentTicketBulk

Last post by wurzel « 28 Jun 2015, 22:07
Replies: 4
by rvaldomir » 26 Jun 2015, 18:16

4 Replies

8549 Views

Last post by wurzel
28 Jun 2015, 22:07
data migration from Request Tracket to OTRS

Last post by rvaldomir « 27 Jun 2015, 01:18
Replies: 2
by rvaldomir » 01 Dec 2014, 16:06

2 Replies

8529 Views

Last post by rvaldomir
27 Jun 2015, 01:18
CustomerID in "Add Customer User"

Last post by crythias « 26 Jun 2015, 19:48
Replies: 2
by nicops » 26 Jun 2015, 16:15

2 Replies

9180 Views

Last post by crythias
26 Jun 2015, 19:48
Admin bar is gone.

Last post by RStraub « 26 Jun 2015, 10:09
Replies: 4
by kurosaki1981 » 26 Jun 2015, 09:51

4 Replies

8733 Views

Last post by RStraub
26 Jun 2015, 10:09
Applying ACL's to the bulk ticket actions screen

Last post by wurzel « 26 Jun 2015, 10:07
Replies: 1
by RagnaXBL » 26 Jun 2015, 10:02

1 Replies

7728 Views

Last post by wurzel
26 Jun 2015, 10:07
Show note on selection in dynamic field

Last post by root « 25 Jun 2015, 12:56
Replies: 1
by flippertom » 25 Jun 2015, 11:04

1 Replies

8878 Views

Last post by root
25 Jun 2015, 12:56
Medium and Large view.

Last post by spiderpig « 24 Jun 2015, 18:32

by spiderpig » 24 Jun 2015, 18:32

0 Replies

17296 Views

Last post by spiderpig
24 Jun 2015, 18:32
Unable to View Customers on AgentTicketEmail.tt, OTRS v4.0.8

Last post by smuwanga « 23 Jun 2015, 15:57

by smuwanga » 23 Jun 2015, 15:57

0 Replies

18732 Views

Last post by smuwanga
23 Jun 2015, 15:57
Unable to create FAQ

Last post by kbuchanan « 22 Jun 2015, 21:06
Replies: 2
by kbuchanan » 22 Jun 2015, 20:14

2 Replies

9707 Views

Last post by kbuchanan
22 Jun 2015, 21:06
Apache is not handling Customer.pl when a customer open the Ticket Zoom.

Last post by crythias « 22 Jun 2015, 17:01
Replies: 6
by ITLogSupport » 22 Jan 2015, 14:57

6 Replies

13299 Views

Last post by crythias
22 Jun 2015, 17:01
Pending auto close not closing tckets

Last post by kurosaki1981 « 22 Jun 2015, 15:28
Replies: 2
by kurosaki1981 » 19 Jun 2015, 09:32

2 Replies

10460 Views

Last post by kurosaki1981
22 Jun 2015, 15:28
How does FAQ module work?

Last post by flippertom « 22 Jun 2015, 13:56

by flippertom » 22 Jun 2015, 13:56

0 Replies

17628 Views

Last post by flippertom
22 Jun 2015, 13:56
ACL to exclude ActivityDialog from people NOT pertaining to a Role

Last post by crythias « 22 Jun 2015, 13:48
Replies: 5
by stephanej » 19 Jun 2015, 23:40

5 Replies

12925 Views

Last post by crythias
22 Jun 2015, 13:48
OTRS Auth

Last post by BTorres « 18 Jun 2015, 20:49
Replies: 6
by BTorres » 04 May 2015, 23:03

6 Replies

12016 Views

Last post by BTorres
18 Jun 2015, 20:49
don't show external-note alarm in history

Last post by phantasm « 18 Jun 2015, 17:47
Replies: 7
by phantasm » 14 Jun 2015, 10:42

7 Replies

12617 Views

Last post by phantasm
18 Jun 2015, 17:47
Retrieve service list with web service

Last post by root « 17 Jun 2015, 19:48
Replies: 1
by ososa » 17 Jun 2015, 19:11

1 Replies

10334 Views

Last post by root
17 Jun 2015, 19:48
Hierarchical Dynamic Feild

Last post by wheelshot « 15 Jun 2015, 14:07
Replies: 7
by vishutux » 09 Jun 2015, 07:16

7 Replies

11020 Views

Last post by wheelshot
15 Jun 2015, 14:07
Package not correctly deployed

Last post by aph « 15 Jun 2015, 11:26
Replies: 1
by BenI » 02 Jun 2015, 17:23

1 Replies

8619 Views

Last post by aph
15 Jun 2015, 11:26
Display IP address of an email sender in ticket view

Last post by Deathaura « 12 Jun 2015, 15:57
Replies: 2
by Deathaura » 12 Jun 2015, 14:53

2 Replies

8260 Views

Last post by Deathaura
12 Jun 2015, 15:57
[SOLVED] Add events in calendar by SQL

Last post by Rick « 11 Jun 2015, 10:02
Replies: 8
by Rick » 10 Jun 2015, 11:05

8 Replies

12568 Views

Last post by Rick
11 Jun 2015, 10:02
Notifications (Event not working) in OTRS 4

Last post by root « 10 Jun 2015, 18:48
Replies: 1
by nickyls » 10 Jun 2015, 10:08

1 Replies

8663 Views

Last post by root
10 Jun 2015, 18:48
POP3S missing

Last post by dstover « 10 Jun 2015, 15:06
Replies: 5
by dstover » 08 Jun 2015, 18:38

5 Replies

9705 Views

Last post by dstover
10 Jun 2015, 15:06
OTRS system mail

Last post by spiderpig « 10 Jun 2015, 10:25
Replies: 2
by spiderpig » 09 Jun 2015, 11:37

2 Replies

7691 Views

Last post by spiderpig
10 Jun 2015, 10:25
Scheduler doens't run

Last post by aph « 09 Jun 2015, 12:09
Replies: 2
by alvarex » 08 Jun 2015, 11:42

2 Replies

7423 Views

Last post by aph
09 Jun 2015, 12:09
[SOLVED] Pending reminder table / column

Last post by Rick « 09 Jun 2015, 12:01
Replies: 8
by Rick » 08 Jun 2015, 15:30

8 Replies

9334 Views

Last post by Rick
09 Jun 2015, 12:01
LDAP for customer backend not working

Last post by bgone « 09 Jun 2015, 06:29
Replies: 3
by bgone » 05 Jun 2015, 10:56

3 Replies

5781 Views

Last post by bgone
09 Jun 2015, 06:29
"Open" State to "Pending Reminder" State Automatically

Last post by aph « 08 Jun 2015, 15:50
Replies: 12
by zyousafi » 01 Jun 2015, 08:16

12 Replies

14442 Views

Last post by aph
08 Jun 2015, 15:50
[SOLVED] Events calendar table in database

Last post by Rick « 08 Jun 2015, 15:06
Replies: 2
by Rick » 08 Jun 2015, 14:41

2 Replies

5384 Views

Last post by Rick
08 Jun 2015, 15:06
Notification send mail not working

Last post by crythias « 08 Jun 2015, 14:49
Replies: 3
by herro188 » 06 Jun 2015, 19:40

3 Replies

4337 Views

Last post by crythias
08 Jun 2015, 14:49
Queues in customer frontend

Last post by montoxic « 08 Jun 2015, 13:59
Replies: 3
by montoxic » 19 May 2015, 10:11

3 Replies

6038 Views

Last post by montoxic
08 Jun 2015, 13:59
What is the tag for "Recipient Agents" when setting up Event-Based Notifications?

Last post by zyousafi « 08 Jun 2015, 13:21
Replies: 7
by zyousafi » 02 Jun 2015, 16:38

7 Replies

6934 Views

Last post by zyousafi
08 Jun 2015, 13:21
[SOLVED] Set dynamic field dynamically

Last post by RStraub « 08 Jun 2015, 11:50
Replies: 2
by Rick » 05 Jun 2015, 16:50

2 Replies

4837 Views

Last post by RStraub
08 Jun 2015, 11:50
gmail POP3S not getting authenticated

Last post by salnavdin « 08 Jun 2015, 08:04

by salnavdin » 08 Jun 2015, 08:04

0 Replies

7806 Views

Last post by salnavdin
08 Jun 2015, 08:04
[Solved]How to hide and show many dynamic fields in OTRS 4.0.8

Last post by smuwanga « 06 Jun 2015, 12:18
Replies: 1
by smuwanga » 06 Jun 2015, 08:53

1 Replies

4715 Views

Last post by smuwanga
06 Jun 2015, 12:18
HOW TO CREATE STATUS "RESOLVED" IN ticket Next state

Last post by shivendra « 06 Jun 2015, 11:38
Replies: 2
by shivendra » 28 May 2015, 09:20

2 Replies

5030 Views

Last post by shivendra
06 Jun 2015, 11:38
Process Management

Last post by spiderpig « 06 Jun 2015, 00:54
Replies: 3
by spiderpig » 26 May 2015, 13:07

3 Replies

5425 Views

Last post by spiderpig
06 Jun 2015, 00:54
Priority based escalation

Last post by crythias « 05 Jun 2015, 16:14
Replies: 3
by cmadoery » 05 Jun 2015, 15:14

3 Replies

5150 Views

Last post by crythias
05 Jun 2015, 16:14
Schedule E-mail to be delivered at a certain time

Last post by crythias « 05 Jun 2015, 13:28
Replies: 1
by numri » 05 Jun 2015, 13:13

1 Replies

3178 Views

Last post by crythias
05 Jun 2015, 13:28
Print Multiple Tickets at Once

Last post by othoma « 04 Jun 2015, 12:43
Replies: 2
by sanemogi » 05 Aug 2011, 09:44

2 Replies

4117 Views

Last post by othoma
04 Jun 2015, 12:43
create new kind of interna-note [solved]

Last post by rvaldomir « 04 Jun 2015, 05:10
Replies: 2
by rvaldomir » 03 Jun 2015, 23:08

2 Replies

3602 Views

Last post by rvaldomir
04 Jun 2015, 05:10
ToDo list

Last post by spiderpig « 04 Jun 2015, 01:32
Replies: 3
by spiderpig » 31 Oct 2014, 23:34

3 Replies

5483 Views

Last post by spiderpig
04 Jun 2015, 01:32
Disable al action con closed tickets [solved]

Last post by rvaldomir « 03 Jun 2015, 23:06
Replies: 2
by rvaldomir » 03 Jun 2015, 06:11

2 Replies

3571 Views

Last post by rvaldomir
03 Jun 2015, 23:06
Closure email reopens the ticket

Last post by apolloit « 03 Jun 2015, 08:52
Replies: 2
by apolloit » 01 Jun 2015, 10:25

2 Replies

4022 Views

Last post by apolloit
03 Jun 2015, 08:52
To display Workorder grpah at CustomerTicketZoom view

Last post by bagwari « 03 Jun 2015, 07:49
Replies: 1
by bagwari » 01 Jun 2015, 11:35

1 Replies

3181 Views

Last post by bagwari
03 Jun 2015, 07:49
SLA vs calendar -working hours- [solved]

Last post by rvaldomir « 03 Jun 2015, 06:09
Replies: 5
by rvaldomir » 12 Sep 2014, 21:39

5 Replies

5735 Views

Last post by rvaldomir
03 Jun 2015, 06:09
how to deny tickets if your user not member a customer/agent [solved]

Last post by rvaldomir « 03 Jun 2015, 06:06
Replies: 1
by rvaldomir » 06 Aug 2014, 20:30

1 Replies

3864 Views

Last post by rvaldomir
03 Jun 2015, 06:06
issue with calendars [solved]

Last post by rvaldomir « 03 Jun 2015, 06:02
Replies: 1
by rvaldomir » 20 Feb 2015, 20:38

1 Replies

3292 Views

Last post by rvaldomir
03 Jun 2015, 06:02

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