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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

33401 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

33010 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

159006 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

Customer Ticket must be sent twice before it is created

Last post by megavolt « 07 Sep 2010, 08:58
Replies: 1
by megavolt » 06 Sep 2010, 15:07

1 Replies

1315 Views

Last post by megavolt
07 Sep 2010, 08:58
Older than one week tickets

Last post by Dizzy « 06 Sep 2010, 09:25
Replies: 1
by rani+bandaru » 03 Sep 2010, 12:57

1 Replies

1716 Views

Last post by Dizzy
06 Sep 2010, 09:25
Upgrade from 2.4.7 to 3.00Beta

Last post by jme « 06 Sep 2010, 08:48
Replies: 3
by jme » 24 Aug 2010, 09:23

3 Replies

2949 Views

Last post by jme
06 Sep 2010, 08:48
Online Demo of OTRS 3.0.0?

Last post by jnethercutt « 03 Sep 2010, 17:41
Replies: 2
by jnethercutt » 03 Sep 2010, 14:20

2 Replies

4580 Views

Last post by jnethercutt
03 Sep 2010, 17:41
Settings / Notification

Last post by ferrosti « 01 Sep 2010, 16:46
Replies: 1
by Duncan » 31 Aug 2010, 12:13

1 Replies

1588 Views

Last post by ferrosti
01 Sep 2010, 16:46
CTI integration of OTRS with asterisk

Last post by nyali « 31 Aug 2010, 07:58

by nyali » 31 Aug 2010, 07:58

0 Replies

1571 Views

Last post by nyali
31 Aug 2010, 07:58
Bookmarks in the Bulletin Board

Last post by crythias « 27 Aug 2010, 14:26

by crythias » 27 Aug 2010, 14:26

0 Replies

4328 Views

Last post by crythias
27 Aug 2010, 14:26
The checks of Kernel::System::Support::Cron returned no data

Last post by gmarchionni « 26 Aug 2010, 14:43
Replies: 4
by gmarchionni » 25 Jul 2010, 11:26

4 Replies

2830 Views

Last post by gmarchionni
26 Aug 2010, 14:43
Config Overview help

Last post by jojo « 26 Aug 2010, 13:18
Replies: 5
by caro » 17 Aug 2010, 18:20

5 Replies

3421 Views

Last post by jojo
26 Aug 2010, 13:18
viewing e-mail tickets in web-console

Last post by dbehterev « 25 Aug 2010, 11:10

by dbehterev » 25 Aug 2010, 11:10

0 Replies

1069 Views

Last post by dbehterev
25 Aug 2010, 11:10
Authomatic Reminder ticket to email

Last post by sebastianl « 23 Aug 2010, 18:15
Replies: 7
by sebastianl » 15 Jun 2010, 23:48

7 Replies

4653 Views

Last post by sebastianl
23 Aug 2010, 18:15
Forcing 'Follow up Option' on any ticket state

Last post by jojo « 19 Aug 2010, 12:28
Replies: 5
by bbs2web » 17 Aug 2010, 11:10

5 Replies

4417 Views

Last post by jojo
19 Aug 2010, 12:28
viewvc doesn't work

Last post by jojo « 19 Aug 2010, 10:14
Replies: 1
by DenisBY » 19 Aug 2010, 10:02

1 Replies

1527 Views

Last post by jojo
19 Aug 2010, 10:14
Note form on the ticket zoom page

Last post by jojo « 17 Aug 2010, 18:12
Replies: 1
by lomach » 17 Aug 2010, 17:28

1 Replies

1536 Views

Last post by jojo
17 Aug 2010, 18:12
Ticket Note text in notification

Last post by jojo « 17 Aug 2010, 18:11
Replies: 1
by lomach » 17 Aug 2010, 18:06

1 Replies

1743 Views

Last post by jojo
17 Aug 2010, 18:11
Custom Ticket based on Department?

Last post by jojo « 17 Aug 2010, 13:31
Replies: 6
by quietas » 30 Jul 2010, 18:52

6 Replies

4044 Views

Last post by jojo
17 Aug 2010, 13:31
hello

Last post by fbobraga « 16 Aug 2010, 21:47
Replies: 1
by twright85 » 16 Aug 2010, 21:35

1 Replies

1667 Views

Last post by fbobraga
16 Aug 2010, 21:47
OTRS + icinga

Last post by jojo « 16 Aug 2010, 01:15
Replies: 3
by lomach » 03 Aug 2010, 17:46

3 Replies

3095 Views

Last post by jojo
16 Aug 2010, 01:15
OTRS - Manager

Last post by jojo « 12 Aug 2010, 22:00
Replies: 1
by mbrowning » 12 Aug 2010, 21:10

1 Replies

1543 Views

Last post by jojo
12 Aug 2010, 22:00
Sending an auto replay answer for closed tickets

Last post by pokyu01 « 12 Aug 2010, 17:29
Replies: 2
by pokyu01 » 12 Aug 2010, 16:59

2 Replies

1912 Views

Last post by pokyu01
12 Aug 2010, 17:29
Customer reply goes directly to e-mail.

Last post by pokyu01 « 12 Aug 2010, 13:00
Replies: 3
by obnoxiousmime » 12 Aug 2010, 10:20

3 Replies

2140 Views

Last post by pokyu01
12 Aug 2010, 13:00
Changing of faq ticket number format

Last post by pokyu01 « 12 Aug 2010, 12:39

by pokyu01 » 12 Aug 2010, 12:39

0 Replies

1184 Views

Last post by pokyu01
12 Aug 2010, 12:39
mkStat.pl Graph ?

Last post by crythias « 11 Aug 2010, 15:12
Replies: 3
by jme » 11 Aug 2010, 11:10

3 Replies

3011 Views

Last post by crythias
11 Aug 2010, 15:12
Open ticket with no customer

Last post by jdcryer « 10 Aug 2010, 16:23
Replies: 2
by jdcryer » 09 Aug 2010, 19:09

2 Replies

1753 Views

Last post by jdcryer
10 Aug 2010, 16:23
Change article type

Last post by jojo « 10 Aug 2010, 15:41
Replies: 1
by alex-rterm » 10 Aug 2010, 15:36

1 Replies

1566 Views

Last post by jojo
10 Aug 2010, 15:41
Ticket deadline future

Last post by alex-rterm « 10 Aug 2010, 15:32
Replies: 3
by alex-rterm » 09 Aug 2010, 13:24

3 Replies

2424 Views

Last post by alex-rterm
10 Aug 2010, 15:32
iPhone

Last post by jojo « 10 Aug 2010, 13:38
Replies: 5
by roadkill » 10 Aug 2010, 05:53

5 Replies

4982 Views

Last post by jojo
10 Aug 2010, 13:38
OTRS 3.0 - ITSM

Last post by macraco « 10 Aug 2010, 12:48
Replies: 2
by macraco » 10 Aug 2010, 11:48

2 Replies

2686 Views

Last post by macraco
10 Aug 2010, 12:48
Calendar scheduling

Last post by fbobraga « 09 Aug 2010, 14:15
Replies: 1
by ting-tong » 09 Aug 2010, 01:17

1 Replies

1850 Views

Last post by fbobraga
09 Aug 2010, 14:15
How to insert attribute "Comment" at CustomerTicketMessage

Last post by fbobraga « 09 Aug 2010, 14:02
Replies: 4
by Chebotko » 03 Aug 2010, 12:05

4 Replies

2821 Views

Last post by fbobraga
09 Aug 2010, 14:02
Calendar scheduling

Last post by ting-tong « 09 Aug 2010, 07:00
Replies: 4
by ting-tong » 09 Aug 2010, 01:16

4 Replies

3313 Views

Last post by ting-tong
09 Aug 2010, 07:00
how to LOCK ticket via email reply

Last post by brunski « 06 Aug 2010, 23:06
Replies: 2
by brunski » 06 Aug 2010, 22:26

2 Replies

2703 Views

Last post by brunski
06 Aug 2010, 23:06
Looking for System Integration partners in APAC / EMEA

Last post by 1stGuardian « 06 Aug 2010, 20:07

by 1stGuardian » 06 Aug 2010, 20:07

0 Replies

1835 Views

Last post by 1stGuardian
06 Aug 2010, 20:07
Some questions about ticket's search

Last post by Daniel Obee « 05 Aug 2010, 22:28
Replies: 1
by alex-rterm » 05 Aug 2010, 09:42

1 Replies

1581 Views

Last post by Daniel Obee
05 Aug 2010, 22:28
How to change ticket state when adding note

Last post by peter_sk « 05 Aug 2010, 08:49
Replies: 3
by alex-rterm » 05 Aug 2010, 08:31

3 Replies

3079 Views

Last post by peter_sk
05 Aug 2010, 08:49
[Resolved] Notification about expired tickets (by SLA ToR)

Last post by Chebotko « 03 Aug 2010, 05:14
Replies: 4
by Chebotko » 31 Jul 2010, 13:25

4 Replies

3931 Views

Last post by Chebotko
03 Aug 2010, 05:14
How to notify customer upon closed ticket?

Last post by Chebotko « 03 Aug 2010, 04:09
Replies: 4
by zerothelement » 22 Jun 2010, 09:05

4 Replies

3113 Views

Last post by Chebotko
03 Aug 2010, 04:09
My tickets still are 'new'

Last post by mdo1 « 02 Aug 2010, 10:17
Replies: 4
by mdo1 » 29 Jul 2010, 14:33

4 Replies

3904 Views

Last post by mdo1
02 Aug 2010, 10:17
[Resolved] How I can enable "Owner" field in customers form?

Last post by Chebotko « 02 Aug 2010, 04:26
Replies: 2
by Chebotko » 01 Aug 2010, 16:27

2 Replies

1890 Views

Last post by Chebotko
02 Aug 2010, 04:26
Tickets are not show in My Queue View

Last post by fbobraga « 29 Jul 2010, 16:25
Replies: 3
by nima0102 » 24 Jul 2010, 13:24

3 Replies

2659 Views

Last post by fbobraga
29 Jul 2010, 16:25
Is it Possible in OTRS?

Last post by peter_sk « 29 Jul 2010, 15:39
Replies: 1
by nima0102 » 22 Jul 2010, 09:36

1 Replies

2018 Views

Last post by peter_sk
29 Jul 2010, 15:39
Fix UserCompanySupport to work as expected.

Last post by crythias « 25 Jul 2010, 20:47
Replies: 3
by pynej » 28 Jun 2010, 14:58

3 Replies

2408 Views

Last post by crythias
25 Jul 2010, 20:47
User create ticket for another user from another queue

Last post by crythias « 25 Jul 2010, 14:03
Replies: 3
by nima0102 » 24 Jul 2010, 13:45

3 Replies

3042 Views

Last post by crythias
25 Jul 2010, 14:03
Recording Calls on OTRS 2.4.7

Last post by Sims « 23 Jul 2010, 14:53
Replies: 5
by Sims » 22 Jul 2010, 15:53

5 Replies

3288 Views

Last post by Sims
23 Jul 2010, 14:53
How to disable New Ticket Agent Notification for queues

Last post by crythias « 22 Jul 2010, 17:00
Replies: 12
by tintoverano » 22 Jul 2010, 12:31

12 Replies

7791 Views

Last post by crythias
22 Jul 2010, 17:00
adding a subqueue deletes the pasword of agents on the queue

Last post by jojo « 22 Jul 2010, 16:58
Replies: 6
by tintoverano » 22 Jul 2010, 14:55

6 Replies

3062 Views

Last post by jojo
22 Jul 2010, 16:58
error auth user failed

Last post by sohail « 20 Jul 2010, 15:45
Replies: 2
by sohail » 20 Jul 2010, 15:31

2 Replies

2178 Views

Last post by sohail
20 Jul 2010, 15:45
CustomerID question

Last post by crythias « 20 Jul 2010, 03:44
Replies: 1
by ptay » 20 Jul 2010, 02:02

1 Replies

1697 Views

Last post by crythias
20 Jul 2010, 03:44
different responses with different formats

Last post by crythias « 19 Jul 2010, 21:40
Replies: 1
by rami » 17 Jul 2010, 15:35

1 Replies

1784 Views

Last post by crythias
19 Jul 2010, 21:40
LinkObject::ViewMode Complex :)

Last post by crythias « 19 Jul 2010, 17:14

by crythias » 19 Jul 2010, 17:14

0 Replies

1541 Views

Last post by crythias
19 Jul 2010, 17:14

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