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Assign customer to queue according to customer type

Last post by crythias « 09 Jan 2012, 20:23
Replies: 1
by duffy » 09 Jan 2012, 16:28

1 Replies

1016 Views

Last post by crythias
09 Jan 2012, 20:23
Problem with X-OTRS Headers in 3.0.10 version

Last post by robvietti « 09 Jan 2012, 17:07

by robvietti » 09 Jan 2012, 17:07

0 Replies

431 Views

Last post by robvietti
09 Jan 2012, 17:07
otrs 3 with iis 7 and Microsoft sql

Last post by spiderpig « 09 Jan 2012, 16:51
Replies: 5
by spiderpig » 06 Jan 2012, 04:11

5 Replies

2803 Views

Last post by spiderpig
09 Jan 2012, 16:51
[SOLVED]TicketFreeKeys multiplying

Last post by pekkaar « 09 Jan 2012, 15:47
Replies: 2
by pekkaar » 05 Jan 2012, 18:45

2 Replies

1597 Views

Last post by pekkaar
09 Jan 2012, 15:47
FAQ-Modul: default text for the empty fields?

Last post by joel « 09 Jan 2012, 15:43

by joel » 09 Jan 2012, 15:43

0 Replies

844 Views

Last post by joel
09 Jan 2012, 15:43
Email notifications for user

Last post by crythias « 09 Jan 2012, 15:38
Replies: 2
by nemec » 27 Dec 2011, 16:44

2 Replies

770 Views

Last post by crythias
09 Jan 2012, 15:38
how to remove /otrs/ from URL in windows server 2003?

Last post by mugunth « 09 Jan 2012, 14:42

by mugunth » 09 Jan 2012, 14:42

0 Replies

710 Views

Last post by mugunth
09 Jan 2012, 14:42
Removing otrs from customer url

Last post by mugunth « 09 Jan 2012, 14:24
Replies: 2
by jforrow » 30 Mar 2011, 17:39

2 Replies

1995 Views

Last post by mugunth
09 Jan 2012, 14:24
Filter management

Last post by Wolfgangf « 09 Jan 2012, 13:33
Replies: 4
by dileep0358 » 06 Jan 2012, 08:14

4 Replies

2225 Views

Last post by Wolfgangf
09 Jan 2012, 13:33
Add "unchanged duration" to Dashboard

Last post by HervE « 09 Jan 2012, 11:32

by HervE » 09 Jan 2012, 11:32

0 Replies

579 Views

Last post by HervE
09 Jan 2012, 11:32
Give permission to one agent to create customer in one queue

Last post by nima0102 « 09 Jan 2012, 10:23

by nima0102 » 09 Jan 2012, 10:23

0 Replies

938 Views

Last post by nima0102
09 Jan 2012, 10:23
upgrade to 2.4.9

Last post by veeracoomar « 09 Jan 2012, 10:22
Replies: 3
by thiru2109 » 15 Jan 2011, 20:32

3 Replies

2343 Views

Last post by veeracoomar
09 Jan 2012, 10:22
[SOLVED] Hide Queue from Customer

Last post by zhakal « 08 Jan 2012, 00:34
Replies: 2
by zhakal » 06 Jan 2012, 21:49

2 Replies

1985 Views

Last post by zhakal
08 Jan 2012, 00:34
How to remove otrs from support.domain.com/otrs

Last post by mugunth « 07 Jan 2012, 13:31
Replies: 3
by hardesty » 12 Nov 2010, 20:28

3 Replies

2445 Views

Last post by mugunth
07 Jan 2012, 13:31
Sub Queues...

Last post by laurie_neil « 06 Jan 2012, 18:49

by laurie_neil » 06 Jan 2012, 18:49

0 Replies

517 Views

Last post by laurie_neil
06 Jan 2012, 18:49
Nagios/OTRS Integration

Last post by kevinbednar « 06 Jan 2012, 18:32
Replies: 4
by kevinbednar » 06 Jan 2012, 15:46

4 Replies

2729 Views

Last post by kevinbednar
06 Jan 2012, 18:32
Apache2 mod_perl configuration for another instance of OTRS

Last post by hitazcl « 06 Jan 2012, 16:15

by hitazcl » 06 Jan 2012, 16:15

0 Replies

928 Views

Last post by hitazcl
06 Jan 2012, 16:15
Solved: SQL Server to MySQL Migration

Last post by cmadoery « 06 Jan 2012, 15:41
Replies: 7
by RBehr » 21 Jul 2011, 11:37

7 Replies

4743 Views

Last post by cmadoery
06 Jan 2012, 15:41
How to hide Client dashboard from agents

Last post by CristianCS « 05 Jan 2012, 17:38

by CristianCS » 05 Jan 2012, 17:38

0 Replies

673 Views

Last post by CristianCS
05 Jan 2012, 17:38
POP error

Last post by jojo « 05 Jan 2012, 14:16
Replies: 5
by brightrif » 05 Jan 2012, 13:56

5 Replies

2095 Views

Last post by jojo
05 Jan 2012, 14:16
translation

Last post by dma976 « 05 Jan 2012, 14:09

by dma976 » 05 Jan 2012, 14:09

0 Replies

2230 Views

Last post by dma976
05 Jan 2012, 14:09
SMTP setup error

Last post by jojo « 05 Jan 2012, 11:48
Replies: 5
by brightrif » 05 Jan 2012, 10:23

5 Replies

1957 Views

Last post by jojo
05 Jan 2012, 11:48
ticket not immediately disappearing from the queue on close

Last post by jojo « 05 Jan 2012, 10:10
Replies: 5
by ipguy » 04 Jan 2012, 07:01

5 Replies

2550 Views

Last post by jojo
05 Jan 2012, 10:10
Performance of TicketOverview

Last post by sms « 05 Jan 2012, 08:37
Replies: 2
by sms » 04 Jan 2012, 19:50

2 Replies

1156 Views

Last post by sms
05 Jan 2012, 08:37
SessionID invalid! Need user data! MySQL-Win SVR2008

Last post by jgarcia « 04 Jan 2012, 21:05

by jgarcia » 04 Jan 2012, 21:05

0 Replies

879 Views

Last post by jgarcia
04 Jan 2012, 21:05
[SOLVED] Change Service

Last post by bhralmeida « 04 Jan 2012, 17:10
Replies: 2
by bhralmeida » 02 Jan 2012, 20:25

2 Replies

1622 Views

Last post by bhralmeida
04 Jan 2012, 17:10
OTRS server disconnections

Last post by HervE « 04 Jan 2012, 15:09
Replies: 12
by HervE » 27 Dec 2011, 19:01

12 Replies

6374 Views

Last post by HervE
04 Jan 2012, 15:09
to manage 2 or more levels support

Last post by crythias « 04 Jan 2012, 15:01
Replies: 3
by Ramata » 04 Jan 2012, 04:16

3 Replies

1646 Views

Last post by crythias
04 Jan 2012, 15:01
Statistic screen on OTRS 3.0.5

Last post by CristianCS « 04 Jan 2012, 13:43
Replies: 8
by CristianCS » 29 Dec 2011, 17:45

8 Replies

2647 Views

Last post by CristianCS
04 Jan 2012, 13:43
Notification email to all adresses from external mail

Last post by sale1902 « 04 Jan 2012, 10:48

by sale1902 » 04 Jan 2012, 10:48

0 Replies

587 Views

Last post by sale1902
04 Jan 2012, 10:48
Priority, Impact, Category, Criticality calculation

Last post by Paulo Tebet « 03 Jan 2012, 19:19

by Paulo Tebet » 03 Jan 2012, 19:19

0 Replies

1215 Views

Last post by Paulo Tebet
03 Jan 2012, 19:19
Multiple queues for multiple companies - with applications

Last post by Paulo Tebet « 03 Jan 2012, 16:55

by Paulo Tebet » 03 Jan 2012, 16:55

0 Replies

480 Views

Last post by Paulo Tebet
03 Jan 2012, 16:55
Survey Translation

Last post by gbecker « 02 Jan 2012, 20:35
Replies: 2
by ahmetusta » 17 Oct 2011, 16:47

2 Replies

1514 Views

Last post by gbecker
02 Jan 2012, 20:35
Update / File & dir permissions

Last post by Benjamin « 02 Jan 2012, 18:56
Replies: 3
by rpsu » 24 Sep 2011, 14:27

3 Replies

2700 Views

Last post by Benjamin
02 Jan 2012, 18:56
Missing Read-only queues in new phone ticket view

Last post by jimmylucas88 « 02 Jan 2012, 18:36
Replies: 1
by cameljoe74 » 18 Oct 2011, 03:34

1 Replies

1284 Views

Last post by jimmylucas88
02 Jan 2012, 18:36
Customer Search for archivied ticket

Last post by pistobef « 02 Jan 2012, 16:15

by pistobef » 02 Jan 2012, 16:15

0 Replies

697 Views

Last post by pistobef
02 Jan 2012, 16:15
Need help on notifications event

Last post by schirunomula « 02 Jan 2012, 15:26

by schirunomula » 02 Jan 2012, 15:26

0 Replies

517 Views

Last post by schirunomula
02 Jan 2012, 15:26
NavBar - own links

Last post by nemec « 02 Jan 2012, 11:59
Replies: 2
by nemec » 27 Dec 2011, 16:51

2 Replies

778 Views

Last post by nemec
02 Jan 2012, 11:59
Attachment link uncorrectly generated

Last post by bgbak « 02 Jan 2012, 10:56

by bgbak » 02 Jan 2012, 10:56

0 Replies

518 Views

Last post by bgbak
02 Jan 2012, 10:56
[SOLVED]Custom Theme error: Core.UI.Table.Sort is undefined

Last post by sms « 31 Dec 2011, 00:29
Replies: 2
by sms » 29 Dec 2011, 11:32

2 Replies

1248 Views

Last post by sms
31 Dec 2011, 00:29
[SOLVED] Searching specific properties on config items CMDB

Last post by bengoa « 30 Dec 2011, 22:11
Replies: 4
by bengoa » 30 Dec 2011, 20:06

4 Replies

1837 Views

Last post by bengoa
30 Dec 2011, 22:11
RichText Fields and Change Start Times in Change Ticket

Last post by dnorman « 30 Dec 2011, 21:10
Replies: 2
by dnorman » 30 Dec 2011, 20:47

2 Replies

692 Views

Last post by dnorman
30 Dec 2011, 21:10
Using ACL to restrict ITSM Workorder access ?

Last post by StefanoBoccanera « 30 Dec 2011, 15:24

by StefanoBoccanera » 30 Dec 2011, 15:24

0 Replies

1060 Views

Last post by StefanoBoccanera
30 Dec 2011, 15:24
[SOLVED] Strange phenomenon - Customer::AuthModule

Last post by SONIC-PS « 30 Dec 2011, 10:29
Replies: 1
by SONIC-PS » 29 Dec 2011, 15:16

1 Replies

939 Views

Last post by SONIC-PS
30 Dec 2011, 10:29
How to stop SLA clock

Last post by jojo « 29 Dec 2011, 18:23
Replies: 1
by schirunomula » 29 Dec 2011, 17:22

1 Replies

1026 Views

Last post by jojo
29 Dec 2011, 18:23
Adding New fields in Customer Signup form

Last post by schirunomula « 29 Dec 2011, 14:53
Replies: 1
by schirunomula » 27 Dec 2011, 12:08

1 Replies

1511 Views

Last post by schirunomula
29 Dec 2011, 14:53
Image upload bug after update to ckeditor 3.6.2

Last post by zhakal « 29 Dec 2011, 14:26
Replies: 14
by Bull » 20 Dec 2011, 17:10

14 Replies

7607 Views

Last post by zhakal
29 Dec 2011, 14:26
open tickets graph in dashboard or reporting

Last post by hoberion « 29 Dec 2011, 12:48

by hoberion » 29 Dec 2011, 12:48

0 Replies

838 Views

Last post by hoberion
29 Dec 2011, 12:48
Bulk Close not working

Last post by Baustin « 29 Dec 2011, 11:59
Replies: 2
by Baustin » 20 Dec 2011, 17:29

2 Replies

1390 Views

Last post by Baustin
29 Dec 2011, 11:59
Email notification when using note-internal

Last post by 0trs « 29 Dec 2011, 03:24
Replies: 2
by 0trs » 21 Dec 2011, 06:42

2 Replies

2454 Views

Last post by 0trs
29 Dec 2011, 03:24

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