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statistics

Last post by jordy2 « 15 Jun 2011, 15:37

by jordy2 » 15 Jun 2011, 15:37

0 Replies

522 Views

Last post by jordy2
15 Jun 2011, 15:37
Statuses not showing in Next ticket state + other questions

Last post by ferrosti « 15 Jun 2011, 12:03
Replies: 1
by DarknessBBB » 08 Jun 2011, 19:29

1 Replies

873 Views

Last post by ferrosti
15 Jun 2011, 12:03
[Error]: Need Data!

Last post by Mike_B « 14 Jun 2011, 19:56
Replies: 1
by Yarp » 02 Jun 2011, 15:46

1 Replies

7055 Views

Last post by Mike_B
14 Jun 2011, 19:56
reply email error

Last post by nathankc « 14 Jun 2011, 18:31
Replies: 8
by dama » 20 May 2011, 18:10

8 Replies

5915 Views

Last post by nathankc
14 Jun 2011, 18:31
Set Pending Time via Postmaster Filter/Email Headers

Last post by cgordoncarroll « 14 Jun 2011, 15:29
Replies: 3
by cgordoncarroll » 13 Jun 2011, 16:56

3 Replies

1798 Views

Last post by cgordoncarroll
14 Jun 2011, 15:29
How to handle dublicate tickets

Last post by krmagic « 14 Jun 2011, 11:13
Replies: 4
by krmagic » 09 Jun 2011, 13:08

4 Replies

1579 Views

Last post by krmagic
14 Jun 2011, 11:13
[SOLVED] ERROR- NEED MODULE

Last post by alfar « 14 Jun 2011, 01:12
Replies: 5
by alfar » 29 Apr 2011, 00:52

5 Replies

4664 Views

Last post by alfar
14 Jun 2011, 01:12
Customer web, configure the queues using ACL

Last post by jojo « 13 Jun 2011, 22:13
Replies: 7
by Nicsoft » 17 May 2011, 14:40

7 Replies

4301 Views

Last post by jojo
13 Jun 2011, 22:13
Different themes for customers from same domain

Last post by crythias « 13 Jun 2011, 15:36
Replies: 1
by tomekliw » 13 Jun 2011, 10:25

1 Replies

1348 Views

Last post by crythias
13 Jun 2011, 15:36
How can I add pending reminder Time to a stats report

Last post by heinrich_neumann « 13 Jun 2011, 13:07

by heinrich_neumann » 13 Jun 2011, 13:07

0 Replies

649 Views

Last post by heinrich_neumann
13 Jun 2011, 13:07
Missing the theme table in 3.08?

Last post by dwg « 11 Jun 2011, 22:16
Replies: 2
by dwg » 11 Jun 2011, 21:45

2 Replies

1674 Views

Last post by dwg
11 Jun 2011, 22:16
adding fields CustomerTicketMessage

Last post by crythias « 11 Jun 2011, 21:10
Replies: 1
by wael_sh » 11 Jun 2011, 17:56

1 Replies

584 Views

Last post by crythias
11 Jun 2011, 21:10
Add X-OTRS headers [Solved]

Last post by Asvinours « 10 Jun 2011, 21:38
Replies: 2
by Asvinours » 10 Jun 2011, 19:54

2 Replies

1910 Views

Last post by Asvinours
10 Jun 2011, 21:38
Can't locate Net/SSLeay.pm

Last post by nathankc « 10 Jun 2011, 20:58
Replies: 2
by nathankc » 09 Jun 2011, 18:17

2 Replies

2504 Views

Last post by nathankc
10 Jun 2011, 20:58
Setting up Customer with multible IDs (Company tickets)

Last post by dover « 10 Jun 2011, 19:14
Replies: 2
by dover » 10 Jun 2011, 18:31

2 Replies

843 Views

Last post by dover
10 Jun 2011, 19:14
Solved: Performance

Last post by Wolfgangf « 10 Jun 2011, 17:37
Replies: 1
by RBehr » 10 Jun 2011, 11:28

1 Replies

1095 Views

Last post by Wolfgangf
10 Jun 2011, 17:37
how to run GenericAgent from the command line?

Last post by crythias « 10 Jun 2011, 15:49
Replies: 1
by dunga » 25 May 2011, 12:02

1 Replies

1278 Views

Last post by crythias
10 Jun 2011, 15:49
Solved: Customer-specific customer skin

Last post by crythias « 10 Jun 2011, 14:09
Replies: 5
by RBehr » 24 May 2011, 14:22

5 Replies

3809 Views

Last post by crythias
10 Jun 2011, 14:09
Cannot change state (close) locked bulk tickets

Last post by shostakovich « 10 Jun 2011, 12:22

by shostakovich » 10 Jun 2011, 12:22

0 Replies

719 Views

Last post by shostakovich
10 Jun 2011, 12:22
Solved: Migration from Windows to Linux

Last post by RBehr « 10 Jun 2011, 11:18
Replies: 6
by RBehr » 19 May 2011, 18:45

6 Replies

2683 Views

Last post by RBehr
10 Jun 2011, 11:18
only show customers in group

Last post by crythias « 10 Jun 2011, 07:35
Replies: 4
by meukmans » 07 Jun 2011, 12:55

4 Replies

2547 Views

Last post by crythias
10 Jun 2011, 07:35
FullTextSearch for customer portal

Last post by hoberion « 09 Jun 2011, 21:17

by hoberion » 09 Jun 2011, 21:17

0 Replies

666 Views

Last post by hoberion
09 Jun 2011, 21:17
New email set up - Stop OTRS from downloading every email

Last post by crythias « 09 Jun 2011, 16:52
Replies: 11
by Baustin » 01 Jun 2011, 11:02

11 Replies

3632 Views

Last post by crythias
09 Jun 2011, 16:52
re-open a ticket

Last post by ferrosti « 09 Jun 2011, 15:59
Replies: 4
by bosman » 06 Jun 2011, 16:31

4 Replies

1481 Views

Last post by ferrosti
09 Jun 2011, 15:59
Explanation of Fields in the stats module

Last post by Waltero « 09 Jun 2011, 11:43

by Waltero » 09 Jun 2011, 11:43

0 Replies

944 Views

Last post by Waltero
09 Jun 2011, 11:43
Shared ticket between two or more agents

Last post by MichaelR « 09 Jun 2011, 05:18
Replies: 1
by fnogueiramcp » 08 Jun 2011, 20:02

1 Replies

1154 Views

Last post by MichaelR
09 Jun 2011, 05:18
Help new to OTRS

Last post by crythias « 08 Jun 2011, 22:40
Replies: 18
by cy246 » 05 May 2011, 18:23

18 Replies

5277 Views

Last post by crythias
08 Jun 2011, 22:40
Shared ticket between two or more agents

Last post by fnogueiramcp « 08 Jun 2011, 22:09
Replies: 4
by fnogueiramcp » 08 Jun 2011, 20:26

4 Replies

1690 Views

Last post by fnogueiramcp
08 Jun 2011, 22:09
Upgrade error

Last post by jojo « 08 Jun 2011, 19:39
Replies: 1
by technicolor » 08 Jun 2011, 17:04

1 Replies

1461 Views

Last post by jojo
08 Jun 2011, 19:39
Problems with address book

Last post by tomekliw « 08 Jun 2011, 16:11

by tomekliw » 08 Jun 2011, 16:11

0 Replies

866 Views

Last post by tomekliw
08 Jun 2011, 16:11
How to show specific freetext for specific ticket types

Last post by Rmack09 « 08 Jun 2011, 16:09
Replies: 5
by Rmack09 » 06 Jun 2011, 17:30

5 Replies

2930 Views

Last post by Rmack09
08 Jun 2011, 16:09
Statisctics -> calculate service availability

Last post by shishi1183 « 08 Jun 2011, 15:39

by shishi1183 » 08 Jun 2011, 15:39

0 Replies

673 Views

Last post by shishi1183
08 Jun 2011, 15:39
QR Codes

Last post by chrisstyles « 08 Jun 2011, 14:54
Replies: 2
by chrisstyles » 08 Jun 2011, 12:52

2 Replies

1588 Views

Last post by chrisstyles
08 Jun 2011, 14:54
Some terms not translated

Last post by yuri0001 « 08 Jun 2011, 12:34

by yuri0001 » 08 Jun 2011, 12:34

0 Replies

566 Views

Last post by yuri0001
08 Jun 2011, 12:34
Auto Follow Up

Last post by jojo « 08 Jun 2011, 07:43
Replies: 6
by Cadpro » 07 Jun 2011, 10:16

6 Replies

1813 Views

Last post by jojo
08 Jun 2011, 07:43
Service -> Queue Mapping

Last post by wipeout_630 « 08 Jun 2011, 07:38
Replies: 2
by wipeout_630 » 21 May 2011, 22:28

2 Replies

1285 Views

Last post by wipeout_630
08 Jun 2011, 07:38
SendMail gives error

Last post by ldutchman « 08 Jun 2011, 04:52
Replies: 2
by ldutchman » 08 Jun 2011, 04:36

2 Replies

1052 Views

Last post by ldutchman
08 Jun 2011, 04:52
Why no customer dropdown menu?

Last post by hoberion « 07 Jun 2011, 22:30
Replies: 5
by gs71 » 03 Feb 2011, 14:14

5 Replies

3316 Views

Last post by hoberion
07 Jun 2011, 22:30
allow agents to choose customers

Last post by eneless « 07 Jun 2011, 21:30
Replies: 2
by eneless » 15 May 2011, 19:23

2 Replies

1841 Views

Last post by eneless
07 Jun 2011, 21:30
internal agent notifications problem

Last post by cibt « 07 Jun 2011, 16:49
Replies: 1
by cibt » 07 Jun 2011, 14:48

1 Replies

786 Views

Last post by cibt
07 Jun 2011, 16:49
Installation on establised IIS & MYSQL server

Last post by dama « 07 Jun 2011, 15:36
Replies: 2
by daviesh4 » 31 May 2011, 10:57

2 Replies

1816 Views

Last post by dama
07 Jun 2011, 15:36
autocomplete browse cache

Last post by dama « 07 Jun 2011, 15:26

by dama » 07 Jun 2011, 15:26

0 Replies

728 Views

Last post by dama
07 Jun 2011, 15:26
how to export the owner data in the state report?

Last post by cmadoery « 07 Jun 2011, 14:37
Replies: 3
by woi6v » 23 Mar 2011, 03:50

3 Replies

1739 Views

Last post by cmadoery
07 Jun 2011, 14:37
OTRS ACL example, filter per User Group?

Last post by shostakovich « 07 Jun 2011, 10:18
Replies: 2
by shostakovich » 06 Jun 2011, 15:32

2 Replies

2060 Views

Last post by shostakovich
07 Jun 2011, 10:18
Creating database user False! :-(

Last post by jojo « 07 Jun 2011, 07:56
Replies: 1
by greermurray » 07 Jun 2011, 07:43

1 Replies

840 Views

Last post by jojo
07 Jun 2011, 07:56
CustomerTicketOverView more fields

Last post by his « 06 Jun 2011, 23:43
Replies: 1
by his » 06 Jun 2011, 15:04

1 Replies

650 Views

Last post by his
06 Jun 2011, 23:43
Need to edit LostPassword Message [SOLVED]

Last post by SLESSARD « 06 Jun 2011, 21:04
Replies: 2
by SLESSARD » 01 Jun 2011, 20:11

2 Replies

1061 Views

Last post by SLESSARD
06 Jun 2011, 21:04
CRASH OTRS trouble ticket when the operator is empty (-)

Last post by skizzo88 « 06 Jun 2011, 16:22

by skizzo88 » 06 Jun 2011, 16:22

0 Replies

1121 Views

Last post by skizzo88
06 Jun 2011, 16:22
Customization (otrs/Custom/) does not work

Last post by shostakovich « 06 Jun 2011, 15:21
Replies: 2
by shostakovich » 03 Jun 2011, 14:20

2 Replies

909 Views

Last post by shostakovich
06 Jun 2011, 15:21
Stats for change between state

Last post by crythias « 03 Jun 2011, 16:55
Replies: 3
by asima » 02 Aug 2010, 14:30

3 Replies

2392 Views

Last post by crythias
03 Jun 2011, 16:55

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