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Last post

How do you close multiple tickets simultaneously?

Last post by Mothra « 03 Feb 2011, 12:53
Replies: 14
by muscl3s » 17 Jun 2010, 20:34

14 Replies

16455 Views

Last post by Mothra
03 Feb 2011, 12:53
Deleting Changes

Last post by jojo « 03 Feb 2011, 01:28
Replies: 2
by andreasfc » 27 Jan 2011, 15:22

2 Replies

1478 Views

Last post by jojo
03 Feb 2011, 01:28
OTRS DB Insert New Queue Fail

Last post by keithf4 « 02 Feb 2011, 19:14
Replies: 12
by shaunnesbittnz » 24 Jan 2011, 23:21

12 Replies

4892 Views

Last post by keithf4
02 Feb 2011, 19:14
Move incoming email to ticket id

Last post by iztok « 02 Feb 2011, 16:24
Replies: 2
by iztok » 02 Feb 2011, 16:15

2 Replies

1136 Views

Last post by iztok
02 Feb 2011, 16:24
Fix incorrect ticket dates after NTP problems?

Last post by Mothra « 02 Feb 2011, 16:01
Replies: 2
by Mothra » 02 Feb 2011, 13:30

2 Replies

2724 Views

Last post by Mothra
02 Feb 2011, 16:01
Mass Add Items into Config Items ITSM 3 Beta 1 OTRS 3.0.5

Last post by n0manarmy « 02 Feb 2011, 15:59
Replies: 4
by n0manarmy » 31 Jan 2011, 23:18

4 Replies

2021 Views

Last post by n0manarmy
02 Feb 2011, 15:59
RichText Editor drops letters

Last post by ferrosti « 02 Feb 2011, 13:47

by ferrosti » 02 Feb 2011, 13:47

0 Replies

680 Views

Last post by ferrosti
02 Feb 2011, 13:47
Make SLA and Service Mandatiry in client create ticket

Last post by kmdot « 02 Feb 2011, 13:06

by kmdot » 02 Feb 2011, 13:06

0 Replies

824 Views

Last post by kmdot
02 Feb 2011, 13:06
Remove ticket type from client new ticket

Last post by kmdot « 02 Feb 2011, 13:04

by kmdot » 02 Feb 2011, 13:04

0 Replies

956 Views

Last post by kmdot
02 Feb 2011, 13:04
Upgrade problems

Last post by ferrosti « 01 Feb 2011, 17:42
Replies: 1
by acrodesign » 01 Feb 2011, 14:51

1 Replies

1273 Views

Last post by ferrosti
01 Feb 2011, 17:42
Handling bug reports and feature request

Last post by crythias « 01 Feb 2011, 15:45
Replies: 1
by acrodesign » 01 Feb 2011, 14:26

1 Replies

1138 Views

Last post by crythias
01 Feb 2011, 15:45
"Can't display website" when sending replies

Last post by Enkidu « 01 Feb 2011, 13:08

by Enkidu » 01 Feb 2011, 13:08

0 Replies

822 Views

Last post by Enkidu
01 Feb 2011, 13:08
Error in PGP : Cannot sign or encrypt

Last post by jojo « 01 Feb 2011, 08:22
Replies: 4
by xiaob » 31 Jan 2011, 08:42

4 Replies

2890 Views

Last post by jojo
01 Feb 2011, 08:22
Load Status View after login

Last post by Judobadger « 01 Feb 2011, 00:05

by Judobadger » 01 Feb 2011, 00:05

0 Replies

647 Views

Last post by Judobadger
01 Feb 2011, 00:05
Can agents see all tickets for a company

Last post by crythias « 31 Jan 2011, 22:13
Replies: 1
by wdrev » 31 Jan 2011, 21:04

1 Replies

1144 Views

Last post by crythias
31 Jan 2011, 22:13
Transferring an Outlook mailbox to OTRS

Last post by crythias « 31 Jan 2011, 20:39
Replies: 1
by jfreeman2nc » 31 Jan 2011, 18:01

1 Replies

897 Views

Last post by crythias
31 Jan 2011, 20:39
Chrome ITSM 3 Beta 1 Config Item New Entry Not working

Last post by n0manarmy « 31 Jan 2011, 18:01

by n0manarmy » 31 Jan 2011, 18:01

0 Replies

935 Views

Last post by n0manarmy
31 Jan 2011, 18:01
[SOLVED] FAQ Module & Explorer 7

Last post by lcappuccio « 31 Jan 2011, 17:23
Replies: 1
by lcappuccio » 31 Jan 2011, 14:56

1 Replies

1204 Views

Last post by lcappuccio
31 Jan 2011, 17:23
Reinstall and transfer to new machine

Last post by crythias « 31 Jan 2011, 16:43
Replies: 1
by dtuzi » 19 Jan 2011, 22:56

1 Replies

897 Views

Last post by crythias
31 Jan 2011, 16:43
Cron Daemon new tickets

Last post by crythias « 31 Jan 2011, 16:32
Replies: 1
by dxor » 31 Jan 2011, 16:29

1 Replies

1370 Views

Last post by crythias
31 Jan 2011, 16:32
Random problem with mail fetching

Last post by crythias « 31 Jan 2011, 14:56
Replies: 11
by ZBest » 28 Jan 2011, 15:32

11 Replies

2453 Views

Last post by crythias
31 Jan 2011, 14:56
New messages not getting stars by them

Last post by kmdot « 31 Jan 2011, 14:38

by kmdot » 31 Jan 2011, 14:38

0 Replies

934 Views

Last post by kmdot
31 Jan 2011, 14:38
Problem with DateFormat

Last post by gracak_josip « 31 Jan 2011, 11:51

by gracak_josip » 31 Jan 2011, 11:51

0 Replies

667 Views

Last post by gracak_josip
31 Jan 2011, 11:51
Solved: SQL Server Installation

Last post by ferrosti « 31 Jan 2011, 11:16
Replies: 6
by RBehr » 27 Jan 2011, 14:47

6 Replies

8639 Views

Last post by ferrosti
31 Jan 2011, 11:16
add additional fields

Last post by aadilm « 31 Jan 2011, 10:24
Replies: 3
by aadilm » 25 Jan 2011, 12:53

3 Replies

1153 Views

Last post by aadilm
31 Jan 2011, 10:24
Wrong character set - ticket overview

Last post by ThomasBueter « 31 Jan 2011, 10:24
Replies: 1
by ThomasBueter » 31 Jan 2011, 10:00

1 Replies

983 Views

Last post by ThomasBueter
31 Jan 2011, 10:24
Owner icon

Last post by theodore « 31 Jan 2011, 09:52

by theodore » 31 Jan 2011, 09:52

0 Replies

1057 Views

Last post by theodore
31 Jan 2011, 09:52
[SOLVED] Emails to contain server IP instead of FQDN

Last post by crythias « 30 Jan 2011, 15:53
Replies: 1
by eneless » 30 Jan 2011, 08:48

1 Replies

1828 Views

Last post by crythias
30 Jan 2011, 15:53
Specify a different location for Perl.

Last post by alatteri « 30 Jan 2011, 11:41
Replies: 3
by alatteri » 29 Jan 2011, 11:56

3 Replies

2047 Views

Last post by alatteri
30 Jan 2011, 11:41
Picture module

Last post by crythias « 29 Jan 2011, 01:06
Replies: 3
by Ramata » 28 Jan 2011, 18:04

3 Replies

1788 Views

Last post by crythias
29 Jan 2011, 01:06
OTRS Customer user (LDAP) w/ Group

Last post by Andre Bauer « 28 Jan 2011, 21:37
Replies: 1
by cqc0988 » 28 Jan 2011, 21:30

1 Replies

1253 Views

Last post by Andre Bauer
28 Jan 2011, 21:37
Solved: OTRS::ITSM Ticket against a Config Item

Last post by RBehr « 28 Jan 2011, 19:25
Replies: 2
by RBehr » 28 Jan 2011, 18:29

2 Replies

1828 Views

Last post by RBehr
28 Jan 2011, 19:25
click Zoom to lock automatically

Last post by Ramata « 28 Jan 2011, 17:38
Replies: 2
by Ramata » 28 Jan 2011, 15:31

2 Replies

1590 Views

Last post by Ramata
28 Jan 2011, 17:38
pending reminder notification to customer

Last post by crythias « 28 Jan 2011, 15:04
Replies: 1
by jamzigy » 28 Jan 2011, 12:26

1 Replies

1396 Views

Last post by crythias
28 Jan 2011, 15:04
[SOLVED] Merge notification to customer

Last post by Mothra « 28 Jan 2011, 13:40
Replies: 1
by Mothra » 28 Jan 2011, 13:38

1 Replies

1767 Views

Last post by Mothra
28 Jan 2011, 13:40
Solved: User Manual

Last post by jojo « 28 Jan 2011, 13:25
Replies: 3
by RBehr » 27 Jan 2011, 14:01

3 Replies

1795 Views

Last post by jojo
28 Jan 2011, 13:25
otrs will not create a new ticket

Last post by ferrosti « 28 Jan 2011, 12:59
Replies: 4
by mez » 27 Jan 2011, 04:02

4 Replies

1845 Views

Last post by ferrosti
28 Jan 2011, 12:59
[SOLVED] Is it possible to store attachements in folder ?

Last post by romain « 28 Jan 2011, 09:36
Replies: 2
by romain » 25 Jan 2011, 13:02

2 Replies

1398 Views

Last post by romain
28 Jan 2011, 09:36
OTRS Customer URL

Last post by Madwin « 28 Jan 2011, 01:17
Replies: 5
by Madwin » 14 Jan 2011, 23:42

5 Replies

4371 Views

Last post by Madwin
28 Jan 2011, 01:17
CSV Output

Last post by kmdot « 27 Jan 2011, 20:27

by kmdot » 27 Jan 2011, 20:27

0 Replies

837 Views

Last post by kmdot
27 Jan 2011, 20:27
[SOLVED] Add customer company icon

Last post by HervE « 27 Jan 2011, 18:15
Replies: 1
by HervE » 21 Jan 2011, 17:31

1 Replies

1358 Views

Last post by HervE
27 Jan 2011, 18:15
Kernel/Config.pm isn't writable!

Last post by SonicE « 27 Jan 2011, 18:01
Replies: 4
by wolfsden3 » 05 Aug 2010, 07:33

4 Replies

9294 Views

Last post by SonicE
27 Jan 2011, 18:01
[SOLVED] Make country field mandatory

Last post by HervE « 27 Jan 2011, 18:00
Replies: 4
by HervE » 27 Jan 2011, 12:40

4 Replies

3055 Views

Last post by HervE
27 Jan 2011, 18:00
[SOLVED] Add customer company country to ticket zoom

Last post by HervE « 27 Jan 2011, 16:21
Replies: 7
by HervE » 19 Jan 2011, 18:23

7 Replies

5684 Views

Last post by HervE
27 Jan 2011, 16:21
Outlook integration

Last post by ferrosti « 27 Jan 2011, 15:46
Replies: 3
by toonvd » 27 Jan 2011, 10:03

3 Replies

5123 Views

Last post by ferrosti
27 Jan 2011, 15:46
send customer notification to all members of a company

Last post by kenmurimi « 27 Jan 2011, 14:08
Replies: 4
by kenmurimi » 20 Jan 2011, 12:30

4 Replies

2577 Views

Last post by kenmurimi
27 Jan 2011, 14:08
Style Definitions on pdf and email notification[SOLVED]

Last post by kenmurimi « 27 Jan 2011, 14:07
Replies: 4
by kenmurimi » 20 Jan 2011, 10:51

4 Replies

2495 Views

Last post by kenmurimi
27 Jan 2011, 14:07
Keeping custom dashlets synchronised with files

Last post by jojo « 27 Jan 2011, 05:33
Replies: 5
by Mothra » 26 Jan 2011, 16:48

5 Replies

3331 Views

Last post by jojo
27 Jan 2011, 05:33
how to send surveys

Last post by danielz « 26 Jan 2011, 19:28
Replies: 4
by ri09 » 19 May 2010, 19:40

4 Replies

2931 Views

Last post by danielz
26 Jan 2011, 19:28
Help with Survey Setup

Last post by danielz « 26 Jan 2011, 19:23
Replies: 2
by jmckenna » 08 Jun 2010, 14:44

2 Replies

2034 Views

Last post by danielz
26 Jan 2011, 19:23

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